HP xw6600 Guia de Resolução de Problemas descarregar pdf (Página 9)

Product support

Table 1-2 Product support

Topic Location

Additional information For online access to technical support information and tools,

see

http://www.hp.com/go/workstationsupport.

Support resources include Web-based troubleshooting

tools, technical knowledge databases, driver and patch

downloads, online communities, and proactive notification

services.

The following communication and diagnostic tools are also

available:

Refer to the workstation Service and Technical Reference

Guide for more information on how to receive support.

●

Instant Chat

●

Instant Support

●

Diagnose Problem

Technical support Before you call technical support, refer to the workstation

Service and Technical Reference Guide for a listing of

information you need to have available before you call.

For a listing of all worldwide technical support phone

numbers, see

http://www.hp.com/support/, select your

region, and click Contact HP in the upper-left corner.

Business Support Center (BSC) For software/driver downloads, warranty information,

single-topic documents, user manuals, or service manuals,

see

http://www.hp.com/go/bizsupport.

IT Resource Center (ITRC) See http://www.itrc.hp.com/ for a searchable knowledge

base for IT professionals.

HP Business and IT Services. For business and IT information, seehttp://www.hp.com/

hps/.

HP Hardware Support Services For hardware service information, seehttp://www.hp.com/

hps/hardware/.

Warranty information To locate base warranty information,

see

http://www.hp.com/support/warranty-lookuptool.

To locate an existing Care Pack, see

http://www.hp.com/go/

lookuptool.

To extend a standard product warranty,

see

http://www.hp.com/hps/carepack. HP Care Pack

Services offer upgraded service levels to extend and

expand a standard product warranty.

ENWW Product support 3

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