The HP sp400 – One customer’s success story
A worldwide leader in parcel delivery approached HP with a dilemma:
under pressure from competitors and internal costs, they wanted a way to
significantly increase the efficiency of their US-based distribution centers. In
particular, within these DCs, their data capture and labeling stations were
identified as a high cost contributor, and a major bottleneck.
These stations, located at the receiving docks of their distribution centers,
were operated by workers that used handheld barcode scanners to read
incoming shipping label barcodes, while a desktop thermal label printer
produced labels that contained routing information. This process, which
was developed several years ago, was slow, inflexible, and prone to data
errors.
Due to the high cost of retrofitting hundreds of existing buildings,
automation was not the answer. Did HP have a solution that could increase
labor productivity, while decreasing operating costs?
HP saw an opportunity to work with an industry leader to develop a
solution that would push the bounds of data capture and mobile printing
devices for the logistics industry.
The result, the HP sp400, is a converged, mobile and wireless device
whose lightweight form and flexible architecture allowed it to be seamlessly
integrated into the customer’s workflows and homegrown IT applications.
As a result, not only did the customer raise its productivity, it has been able
to reduce operational costs by lowering the labor hours needed for
package sorting and worker training, and by lowering their costs of
supplies by using a paperless solution.
Summary
The HP Handheld sp400 All-in-One is the first and only integrated scan-and-print solution designed to
simplify logistics operations and deliver a lower total cost of ownership. The small, handheld All-in-
One device integrates easily into current workflows delivering a fast, dynamic, and rugged mobile
solution. In addition, the wireless connectivity increases workflow mobility and eliminates the need for
fixed scan and print infrastructures, saving cost and space.
In operations, the HP sp400 All-in-One increases workflow throughput and flexibility as an integrated
device. The design and function eliminates paper labels and waste and increases ease-of-use. The
benefits are greener processes and improved productivity and cost of ownership.
How can the HP sp400 All-in-One improve your efficiencies?
• More productivity. Helps simplify and increase throughput of manual scanning and labeling
operations; Increase customer service levels.
• More flexibility. Easy to use and ultra portable; Allows you to bring tools to workflow in contrast
to designing workflows around tools.
• Better TCO. Lower labor costs from higher productivity; Direct-to-package printing reduces
supplies cost and eliminates the waste of paper labels; HP reliability and support to maximize
uptime.
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