Hp 2425 Manual do Utilizador descarregar pdf (Página 141)

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Before calling, be sure you have the answers to these questions

handy to help our technicians serve you more quickly:

1 What is your printer model and serial number?

2 What kind of host computer do you have?

3 What operating system do you have and what version?

4 What interface are you using and what protocol?

5 What application are you using?

6 What is the emulation of the file you're trying to print? In

what emulation mode is the port?

7 What is the firmware revision number for your printer? (It is

listed on both the status and start-up pages.)

8 If you can print, have a status page available.

Your service representative needs to know these things prior to help-

ing you.

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Hp 2425 Manual do Utilizador Página 141