Hp Integrity BL870c Server-Blade Manual do Utilizador descarregar pdf (Página 51)

HP Insight Remote Support Software

HP strongly recommends that you install HP Insight Remote Support software to complete the

installation or upgrade of your product and to enable improved delivery of your HP Warranty, HP

Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements

your monitoring, 24x7 to ensure maximum system availability by providing intelligent event

diagnosis, and automatic, secure submission of hardware event notifications to HP, which will

initiate a fast and accurate resolution, based on your product’s service level. Notifications may be

sent to your authorized HP Channel Partner for on-site service, if configured and available in your

country. The software is available in two variants:

• HP Insight Remote Support Standard: This software supports server and storage devices and

is optimized for environments with 1-50 servers. Ideal for customers who can benefit from

proactive notification, but do not need proactive service delivery and integration with a

management platform.

• HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring

and proactive service support for nearly all HP servers, storage, network, and SAN

environments, plus selected non-HP servers that have a support obligation with HP. It is

integrated with HP Systems Insight Manager. A dedicated server is recommended to host both

HP Systems Insight Manager and HP Insight Remote Support Advanced.

Details for both versions are available at:

http://www.hp.com/go/insightremotesupport

To download the software, go to Software Depot:

http://www.software.hp.com

Select Insight Remote Support from the menu on the right.

Typographic conventions

This document uses the following typographical conventions:

Command A command name or qualified command phrase.

Computer output Text displayed by the computer.

Ctrl-X A key sequence. A sequence such as Ctrl-X indicates that you

must hold down the key labeled Ctrl while you press another key

or mouse button.

ENVIRONMENT VARIABLE The name of an environment variable, for example, PATH.

ERROR NAME The name of an error, usually returned in the errno variable.

Key The name of a keyboard key. Return and Enter both refer to the

same key.

User input Commands and other text that you type.

Variable The name of a placeholder in a command, function, or other

syntax display that you replace with an actual value.

WARNING A warning calls attention to important information that if not

understood or followed will result in personal injury or

nonrecoverable system issues.

CAUTION A caution calls attention to important information that if not

understood or followed will result in data loss, data corruption,

or damage to hardware or software.

IMPORTANT This alert provides essential information to explain a concept or

to complete a task

NOTE A note contains additional information to emphasize or supplement

important points of the main text.

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