HP ProLiant DL365 Server User Guide Second Edition (October 2006) Part Number 418292-002
Component identification 10 Item Description 13 iLO 2 NIC connector Rear panel LEDs and buttons Item Description Status 1 iLO 2 NIC activity
Specifications 100 Specifications In this section Environmental specifications ...
Specifications 101 Specification Value Rated input power 852 W BTUs per hour 2910 (at 120 VAC); 2870 (at 240 VAC) Power supply output Rated stead
Technical support 102 Technical support In this section Related documents ...
Technical support 103 Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-
Technical support 104 assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sos
Technical support 105 stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kur
Technical support 106 • Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze onderdelen voor u te vervangen,
Technical support 107 Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços
Technical support 108
Technical support 109
Component identification 11 System board components Item Description 1 System battery 2 NMI jumper 3 System maintenance switch (SW1) 4 Intern
Acronyms and abbreviations 110 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR A
Acronyms and abbreviations 111 IML Integrated Management Log ISEE Instant Support Enterprise Edition NEMA National Electrical Manufacturers Associ
Acronyms and abbreviations 112 PDU power distribution unit POST Power-On Self Test PPM processor power module PSP ProLiant Support Pack PXE Preb
Acronyms and abbreviations 113 SNMP Simple Network Management Protocol TMRA recommended ambient operating temperature UID unit identification UPS
Index 114 A AC power supply 9 access panel 20 ACU (Array Configuration Utility) 67 additional information 102 ADU (Array Diagnostic Utility)
Index 115 hard drives 14, 15, 38, 40 hard drives, determining status of 15 hard drives, installing 40 hardware options 31 hardware options in
Index 116 ROM redundancy 70 ROM, updating 69, 75 ROMPaq utility 69, 70 S safety considerations 27, 76 SAS device numbers 14 SAS hard drive
Component identification 12 System maintenance switch Position Default Function S1 Off Off = iLO 2 security is enabled. On = iLO 2 security is d
Component identification 13 To view the LEDs, access the HP Systems Insight Display (on page 18). LED Status Off Normal Amber Failure For addi
Component identification 14 HP Systems Insight Display LED and color Internal health LED color Status DIMM failure, slot X (amber) Red One or more
Component identification 15 • Six hard drive configuration SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Onl
Component identification 16 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Steadily blue The drive is o
Component identification 17 Item Description 1 Fan module 1 2 Fan module 2 3 Fan module 3
Operations 18 Operations In this section Power up the server...
Operations 19 2. Extend the display from the chassis. The display can be rotated up to 90 degrees. Extend the server from the rack NOTE: If the
© Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties
Operations 20 WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into
Operations 21 4. Remove the air baffle. To install the component, reverse the removal procedure. Remove the PCI riser board assembly CAUTION: To
Operations 22 To replace the component, reverse the removal procedure. Install the PCI riser board assembly CAUTION: To prevent damage to the ser
Operations 23 5. Remove a fan module. To install a fan module, reverse the removal procedures. IMPORTANT: After installing the fan module, firml
Setup 24 Setup In this section Optional installation services ...
Setup 25 Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more informa
Setup 26 Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, cli
Setup 27 circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 603
Setup 28 Installing the server into the rack To install the server into a rack with square, round, or threaded holes, refer to the instructions that
Setup 29 Item Description 6 NIC 1 connector 7 Keyboard connector 8 Mouse connector 9 Video connector 10 Serial connector 11 USB connector 12 USB con
Contents 3 Contents Component identification...
Setup 30 • SmartStart assisted installation—Insert the SmartStart CD into the CD-ROM drive and reboot the server. • Manual installation—Insert the
Hardware options installation 31 Hardware options installation In this section Introduction ...
Hardware options installation 32 CAUTION: To help avoid damage to the processor and system board, do not install the processor without using the p
Hardware options installation 33 6. Rotate the latch and open the retaining bracket. IMPORTANT: Be sure the processor remains inside the processo
Hardware options installation 34 CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and
Hardware options installation 35 10. Close the processor retaining bracket and the processor retaining latch. 11. Open the heatsink retaining latch
Hardware options installation 36 12. Remove the heatsink protective cover. 13. Install the heatsink. 14. Install the air baffle ("Remove and
Hardware options installation 37 Memory configurations The memory subsystem for this server is divided into two branches. Each memory branch is essen
Hardware options installation 38 5. Install the DIMM. 6. Install the access panel (on page 20). Hot-plug SAS and SATA hard drive options When addi
Hardware options installation 39 Removing hard drive blanks CAUTION: To prevent improper cooling and thermal damage, do not operate the server unl
Contents 4 Removing hard drive blanks... 39
Hardware options installation 40 Removing a hot-plug SAS or SATA hard drive CAUTION: To prevent improper cooling and thermal damage, do not operat
Hardware options installation 41 3. Install the hot-plug hard drive. 4. Determine the status of the hot-plug hard drive by observing the drive LEDs
Hardware options installation 42 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated
Hardware options installation 43 2. Remove the power supply blank. 3. Remove the protective cover from the connector pins on the power supply. W
Hardware options installation 44 4. Install the redundant power supply into the bay until it clicks. 5. Connect the power cord to the power supply.
Hardware options installation 45 To install the component: 1. Power down the server (on page 18). 2. Extend the server from the rack (on page 19).
Hardware options installation 46 6. Remove the expansion board from the slot, if installed. 7. Remove the full-length PCI Express riser board from
Hardware options installation 47 8. Install the PCI-X riser board on the riser board assembly. 9. Install a PCI-X expansion board ("Installing
Hardware options installation 48 • Using a PCI SAS or SATA array controller to support six hard drives (on page 58) • Using a PCI array controller a
Hardware options installation 49 6. Disconnect the backplane power cable from the system board. 7. Turn the quarter-turn fasteners and lift the int
Contents 5 Open Services Event Manager... 74 Kee
Hardware options installation 50 2. Turn the quarter-turn fasteners clockwise. Upgrading an HP Smart Array E200i Controller cache module and batter
Hardware options installation 51 7. Install the optional cache module. 8. Remove fan module 1 and 2 ("Remove and install a fan module" on
Hardware options installation 52 10. Install the HP Smart Array E200i Controller battery pack onto the HP Smart Array E200i Controller battery tray.
Hardware options installation 53 CAUTION: When routing cables, use the cable trough between fan modules 1 and 2. Be sure the cables do not interfe
Hardware options installation 54 7. Remove the existing cache module. 8. Install the optional cache module. 9. Install the HP Smart Array P400i C
Hardware options installation 55 CAUTION: When routing cables, use the cable trough between fan modules 1 and 2. Be sure the cables do not interfe
Hardware options installation 56 14. Install the HP Smart Array P400i Controller battery pack onto the HP Smart Array P400i Controller battery tray.
Hardware options installation 57 16. Connect and route the battery pack power cable to the HP Smart Array P400i Controller cache module. 17. Instal
Hardware options installation 58 CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or c
Hardware options installation 59 7. Disconnect the hard drive backplane power cable from the system board. 8. Turn the quarter-turn fasteners count
Contents 6 Server specifications...
Hardware options installation 60 14. Slide the server into the rack. 15. Power up the server (on page 18). Using a PCI array controller and the HP
Cabling 61 Cabling In this section Cabling overview...
Cabling 62 HP Smart Array E200i Controller cabling CAUTION: When routing cables, use the cable trough between fan modules 1 and 2. Be sure the cab
Cabling 63 PCI Smart Array controller cabling CAUTION: When routing cables, use the cable trough between fan modules 1 and 2. Be sure the cables d
Cabling 64 • HP Smart Array P400i Controller battery pack cabling Multibay backplane cabling
Configuration and utilities 65 Configuration and utilities In this section Configuration tools...
Configuration and utilities 66 For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.hp.com/se
Configuration and utilities 67 Drives installed Drives used RAID level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6
Configuration and utilities 68 Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to create the
Configuration and utilities 69 Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic ope
Component identification 7 Component identification In this section Front panel components ...
Configuration and utilities 70 • Access advanced troubleshooting features through the iLO 2 interface. • Diagnose iLO 2 using HP SIM through a web
Configuration and utilities 71 Safety and security benefits When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current R
Configuration and utilities 72 For more information on ProLiant USB support, refer to the HP website (http://www.compaq.com/products/servers/platfor
Configuration and utilities 73 HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and on
Configuration and utilities 74 Web-Based Enterprise Service WEBES enables administrators to manage hardware events proactively, either locally or on
Configuration and utilities 75 System Online ROM flash component utility The Online ROM Flash Component Utility enables system administrators to eff
Troubleshooting 76 Troubleshooting In this section Troubleshooting resources ...
Troubleshooting 77 Important safety information Before servicing this product, read the Important Safety Information document provided with the se
Troubleshooting 78 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to t
Troubleshooting 79 Prepare the server for diagnosis 1. Be sure the server is in the proper operating environment with adequate power, air conditioni
Component identification 8 Item Description 8 Hard drive bay 3 9 Hard drive bay 2 10 Hard drive bay 1 11 Serial pull tab *An optional controlle
Troubleshooting 80 Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this se
Troubleshooting 81 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of
Troubleshooting 82 Item Refer to 4 The most recent version of a particular server or option firmware is available on the following websites: • HP Su
Troubleshooting 83 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. • The ex
Troubleshooting 84 • The internal health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to th
Troubleshooting 85
Troubleshooting 86 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attemp
Troubleshooting 87 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sma
Troubleshooting 88 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart
Troubleshooting 89 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pag
Component identification 9 Item Description Status 5 NIC 1 link/activity LED Green = Network link exists. Flashing green = Network link and activ
Troubleshooting 90 Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy fa
Troubleshooting 91 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the
Battery replacement 92 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat
Regulatory compliance notices 93 Regulatory compliance notices In this section Regulatory compliance identification numbers ...
Regulatory compliance notices 94 Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device,
Regulatory compliance notices 95 Modifications The FCC requires the user to be notified that any changes or modifications made to this device that a
Regulatory compliance notices 96 Disposal of waste equipment by users in private households in the European Union This symbol on the product or on
Regulatory compliance notices 97 Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical
Regulatory compliance notices 98 • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F).
Electrostatic discharge 99 Electrostatic discharge In this section Preventing electrostatic discharge............
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