Hp ProLiant DL380 G4 Server Manual do Utilizador

HP ProLiant DL380 Generation 4 Server User Guide March 2006 (5th Edition) Part Number 395214-005

Component identification 10 Rear panel components Item Description Color 1 • Hot-plug or non-hot-plug PCI-X expansion slot 3, 64 bit/100 MHz,

Troubleshooting 100 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot S

Troubleshooting 101 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart

Troubleshooting 102 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pa

Troubleshooting 103 Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy f

Troubleshooting 104

Battery replacement 105 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the ba

Regulatory compliance notices 106 Regulatory compliance notices In this section Regulatory compliance identification numbers...

Regulatory compliance notices 107 • Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-4

Regulatory compliance notices 108 This marking is valid for EU non-harmonized Telecom products. *Notified body number (used only if applicable—refe

Regulatory compliance notices 109 Korean class A notice Laser compliance This product may be provided with an optical storage device (that is, CD

Component identification 11 Rear panel LEDs and buttons Item Description LED Color Status 1 PCI Hot Plug fault LED (slot 3)* Amber On = Exp

Regulatory compliance notices 110 Power cord statement for Japan

Electrostatic discharge 111 Electrostatic discharge In this section Preventing electrostatic discharge...

Specifications 112 Specifications In this section Server specifications...

Specifications 113 * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft

Technical support 114 Technical support In this section Before you contact HP...

Technical support 115 A convenient, easy-to-use program: • An HP support specialist will diagnose and assess whether a replacement part is required

Acronyms and abbreviations 116 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery BBWC b

Acronyms and abbreviations 117 MPS multi-processor specification NEMA National Electrical Manufacturers Association NFPA National Fire Protection

Acronyms and abbreviations 118 RILOE II Remote Insight Lights-Out Edition II SDRAM synchronous dynamic RAM SIM Systems Insight Manager TMRA reco

Index 119 A AC power supply 11 access panel 29 ACU (Array Configuration Utility) 81 ADU (Array Diagnostic Utility) 87 Altiris Deployment Solu

Component identification 12 System board components Item Description Item Description 1 Smart Array 6i Cache Module Option* 12 Diskette drive

Index 120 front panel buttons 9 front panel LEDs 9 G grounding methods 111 grounding requirements 33 H hard drive LEDs 18, 19, 20 hard driv

Index 121 power cord connector 10, 34 power distribution unit 33 power LEDs, system 9 Power On/Standby button 9, 27, 76 power requirements

Index 122 USB support 86 utilities 79, 80, 81, 82, 83, 84, 85, 86, 87 utilities, deployment 79, 80, 82 V ventilation 32 VHDCI SCSI connector

Component identification 13 Position Default Function S5 Off Off = No function On = Clears power-on password and administrator password. S6 Off

Component identification 14 Item Description 1 DIMM slot 1A 2 DIMM slot 2A 3 DIMM slot 3B 4 DIMM slot 4B 5 DIMM slot 5C 6 DIMM slot 6C SC

Component identification 15 SAS backplane components Item Description 1 Power button/ LED connector 2 DVD/CD-ROM drive connector 3 DVD/CD-ROM d

Component identification 16 Item LED description Status 1 PPM 2 failure Amber = PPM failed Off = Normal 2 Overtemperature Amber = Cautionary

Component identification 17 The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM may report server stat

Component identification 18 SCSI backplane LEDs Item LED description Status 1 SCSI configuration On = Simplex Off = Duplex 2 SCSI configurat

Component identification 19 Item LED description Status 1 Activity status On = Drive activity Flashing = High activity on the drive or drive i

© Copyright 2004 - 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only war

Component identification 20 Activity LED (1) Online LED (2) Fault LED (3) Interpretation Off Off Off One or more of the following conditions may

Component identification 21 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing regularly (1 Hz) Amber, flashing regularl

Component identification 22 PCI riser cage LED CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all

Component identification 23 Internal PCI Hot Plug LEDs and button NOTE: Hot-plug LEDs are available only with the optional hot-plug PCI riser ca

Component identification 24 Item Description Configuration 2 Fan 2 Primary 3 Fan 3 Redundant 4 Fan 4 Primary 5 Fan 5 Primary 6 Fan 6 Primary

Component identification 25 Power converter module LED Status Amber = Failed Off = Operating normally Battery-backed write cache LEDs NOT

Component identification 26 Battery-backed write cache LED statuses NOTE: This feature applies only to SCSI models. Server status LED status

Operations 27 Operations In this section Power up the server...

Operations 28 4. Press the Power On/Standby button to place the server in standby mode (2). When the server activates standby power mode, the system

Operations 29 3. After performing the installation or maintenance procedure, slide the server back into the rack: a. Press the server rail-release l

Contents 3 Contents Component identification...

Operations 30 Access the product rear panel Cable management arm with left-hand swing To access the server rear panel, open the cable management arm.

Setup 31 Setup In this section Optional installation services ...

Setup 32 Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more informa

Setup 33 Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, cli

Setup 34 Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended

Setup 35 WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors i

Setup 36 4. If you chose not to install the cable management arm, install the power cord anchor to the server. NOTE: Peripheral device cables are

Setup 37 • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (

Hardware options installation 38 Hardware options installation In this section Introduction ...

Hardware options installation 39 IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the corresponding PPM i

Contents 4 Installing the server into the rack...

Hardware options installation 40 CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to completely close the proce

Hardware options installation 41 11. Install the PPM. NOTE: The appearance of compatible PPMs may vary. NOTE: The PPM is keyed and the key mus

Hardware options installation 42 The server only supports Advanced ECC with dual-rank DIMMs installed. Online Spare is not supported by dual-rank DI

Hardware options installation 43 correctable errors threshold as defined by the Pre-Failure Warranty, the system copies the memory contents of the fa

Hardware options installation 44 • The SCSI ID for each hot-plug hard drive is set automatically to the next sequential ID number in a series beginni

Hardware options installation 45 NOTE: The server ships standard with five hard drive blanks. Installing a hot-plug SCSI hard drive 1. Remove t

Hardware options installation 46 2. Back up all server data on the hard drive. 3. Remove the hard drive. Hot-plug SAS hard drive options When addi

Hardware options installation 47 Installing a hot-plug SAS hard drive 1. Remove the SAS hard drive blank. 2. Prepare the SAS hard drive.

Hardware options installation 48 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinat

Hardware options installation 49 1. Power down the server (on page 27). 2. Extend the server from the rack, if applicable ("Extend the server

Contents 5 PCI duplex SCSI cabling... 7

Hardware options installation 50 2. Reach underneath and squeeze the middle of the tape drive blank (1). 3. Pull the blank out of the bay (2). 4.

Hardware options installation 51 • The BIOS suspends the server for 5 minutes if it detects a cautionary temperature level. If the cautionary tempera

Hardware options installation 52 Identifying hot-plug fans Item Description Configuration 1 Fan 1 Redundant 2 Fan 2 Primary 3 Fan 3 Redundant

Hardware options installation 53 3. Install the fan. 4. Be sure that the fan LED is green ("Hot-plug fan LED" on page 24). 5. Install t

Hardware options installation 54 Battery-backed write cache option NOTE: This feature applies only to SCSI models. Along with the cache module, th

Hardware options installation 55 7. Route the cable along the system board. 8. Install the battery pack assembly into the server. 9. Install the P

Hardware options installation 56 WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to

Hardware options installation 57 1. Align the PCI riser cage with the chassis and slide it into place. 2. Tighten the thumbscrews to secure the PCI

Hardware options installation 58 6. Remove the PCI riser cage. Expansion board options NOTE: This procedure shows images of the SCSI model serve

Hardware options installation 59 5. Remove the expansion slot cover. CAUTION: To prevent improper cooling and thermal damage, do not operate the

Contents 6 Service notifications...

Hardware options installation 60 4. Remove the expansion slot cover. To replace the component, reverse the removal procedure. Installing a non-hot-

Hardware options installation 61 7. Install the expansion board. 8. Lock the PCI retaining clip. 9. Install the PCI riser cage ("Installing t

Hardware options installation 62 3. Open the PCI riser cage door. 4. Press the PCI Hot Plug button to remove power from the slot. When the green po

Hardware options installation 63 7. Install the expansion board. 8. Lock the PCI retaining clip. 9. Connect any required internal or external cabl

Cabling 64 Cabling In this section Cabling...

Cabling 65 USB cabling The USB cable connects the front panel USB connector to the SAS backplane. DVD/CD-ROM drive cabling Item Cable descripti

Cabling 66 Diskette drive cabling Item Cable description 1 Diskette drive cable 2 Diskette drive system cable Power button/LED cabling The po

Cabling 67 Optional PCI Hot Plug backplane cabling The server contains a PCI Hot Plug backplane that is part of the PCI Hot Plug option and provides

Cabling 68 Internal power cabling Item Description 1 System power cable 2 Power supply signal cable 3 SAS power cable SCSI model cabling IMP

Cabling 69 Embedded simplex SCSI cabling In the embedded simplex cabling configuration, the embedded Smart Array 6i Controller controls up to six har

Component identification 7 Component identification In this section Front panel components ...

Cabling 70 NOTE: This specific cabling configuration does not support external VHDCI. NOTE: Optional SCSI terminator board and optional long S

Cabling 71 NOTE: Optional SCSI terminator board and optional long SCSI cables are available in the SCSI Configuration Option Kit. Item Compone

Cabling 72 NOTE: This specific cabling configuration does not support external VHDCI. NOTE: Optional SCSI terminator board and optional long S

Cabling 73 Item Component description SCSI IDs managed 3 Optional terminator board N/A Refer to "Installing the SCSI Terminator Board (on p

Cabling 74 5. Remove the SCSI terminator board. USB cabling The USB cable connects the front panel USB connector to the SCSI backplane.

Cabling 75 DVD/CD-ROM drive cabling Item Cable description 1 DVD/CD-ROM drive cable 2 DVD/CD-ROM drive system cable Diskette drive cabling

Cabling 76 Power button/LED cabling The power button/LED cable connects the power button/LED board to the SCSI backplane. Optional PCI Hot Plug bac

Cabling 77 RILOE II cabling The 30-pin Remote Insight cable ships with the RILOE II cable kit. For more information, refer to the Remote Insight Ligh

Cabling 78 External storage cabling The external VHDCI SCSI connector (port 1) can only be used in the following SCSI configurations: • Embedded si

Software and configuration utilities 79 Software and configuration utilities In this section Configuration tools...

Component identification 8 Front panel components Item SCSI model (top) SAS model (bottom) 1 Hard drive bays Hard drive bays 2 USB port U

Software and configuration utilities 80 Configuration Replication Utility ConRep is shipped in the SmartStart Scripting Toolkit and is a program tha

Software and configuration utilities 81 Drives installed Drives used RAID level 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6 0 None To chan

Software and configuration utilities 82 • Provides different operating modes, enabling faster configuration or greater control over the configuratio

Software and configuration utilities 83 6. Select Product ID. 7. Enter the product ID and press the Enter key. 8. Press the Esc key to close the m

Software and configuration utilities 84 RILOE technology The RILOE subsystem is a standard component of selected ProLiant servers that provides serv

Software and configuration utilities 85 NOTE: The server ships with the same version programmed on each side of the ROM. Safety and security ben

Software and configuration utilities 86 5. Exit iLO RBSU. HP recommends using DNS/DHCP with iLO to simplify installation. If DNS/DHCP cannot be used

Software and configuration utilities 87 Array Diagnostic Utility ADU is a tool that collects information about array controllers and generates a lis

Software and configuration utilities 88 If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware are

Troubleshooting 89 Troubleshooting In this section Troubleshooting resources ...

Component identification 9 Front panel LEDs and buttons Item Description Status 1 Internal health LED Green = Normal Amber = System degraded.

Troubleshooting 90 Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the

Troubleshooting 91 Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troublesh

Troubleshooting 92 4. Power down the server and peripheral devices if you will be diagnosing the server offline. Always perform an orderly shutdown,

Troubleshooting 93 • Remove and check all data and power cables for damage. Be sure no cables have bent pins or damaged connectors. • If a fixed cab

Troubleshooting 94 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of

Troubleshooting 95 Item Refer to 4 The most recent version of a particular server or option firmware is available on the following websites: • HP Su

Troubleshooting 96 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. • The ex

Troubleshooting 97 • The internal health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to th

Troubleshooting 98

Troubleshooting 99 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attemp