
Contents 5
Array Diagnostic Utility .........................................................................................................72
HP Insight Diagnostics ...........................................................................................................73
Integrated Management Log...................................................................................................73
Keeping the System Current ..............................................................................................................73
Drivers....................................................................................................................................74
Resource Paqs.........................................................................................................................74
ProLiant Support Packs ..........................................................................................................75
Operating System Version Support ........................................................................................75
Change Control and Proactive Notification............................................................................75
Care Pack................................................................................................................................75
Battery Replacement 77
Troubleshooting 79
Server Diagnostic Steps .....................................................................................................................79
Important Safety Information.............................................................................................................80
Symbols on Equipment...........................................................................................................80
Warnings and Cautions...........................................................................................................81
Preparing the Server for Diagnosis ....................................................................................................83
Symptom Information........................................................................................................................84
Service Notifications..........................................................................................................................85
Loose Connections.............................................................................................................................85
Diagnostic Steps.................................................................................................................................85
Start Diagnosis Flowchart.......................................................................................................86
General Diagnosis Flowchart..................................................................................................88
Power-On Problems Flowchart...............................................................................................90
POST Problems Flowchart .....................................................................................................93
OS Boot Problems Flowchart .................................................................................................95
Server Fault Indications Flowchart.........................................................................................98
ROMPaq Disaster Recovery ............................................................................................................101
Manual Recovery.............................................................................................................................101
Other Information Resources...........................................................................................................102
Regulatory Compliance Notices 103
Regulatory Compliance Identification Numbers..............................................................................103
Federal Communications Commission Notice.................................................................................104
FCC Rating Label.................................................................................................................104
Class A Equipment ...............................................................................................................104
Class B Equipment ...............................................................................................................105
Declaration of Conformity for Products Marked with the FCC Logo, United States Only .............105
Modifications ...................................................................................................................................106
Cables...............................................................................................................................................106
Mouse Compliance Statement..........................................................................................................106
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