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Chapter 9 | Troubleshooting | 137
Problem
Diagnosis
/Remedy
Difficult to install or run
software from previous hp
handheld on hp Jornada
560 series.
Software that runs on previous hp
handheld devices may not run on your hp
Jornada 560 series personal digital
assistant. Because the hp Jornada 560
series personal digital assistant uses a
different processor and a new version of
the Pocket PC operating system, software
built for previous-generation Pocket PCs
(such as hp Jornada 430, 420, 520, or
540 series) may not run on your hp
Jornada 560 series. Check with the
software vendor for an upgrade or newer
version that will run on the hp Jornada
560 series.
Inaccurate response to
stylus tap.
The calibration of the touch screen may be
off. Realign the touch screen. Press and
hold the hp home menu hot key to open
the Align Screen control panel.
Unable to locate files in
CompactFlash memory in
applications.
Files must be stored in the
My
Documents
folder on the CompactFlash
card. Create the My Documents folder
using File Explorer, and move files into this
folder.
Data is lost. hp Jornada has run out of power. Restore
data from a backup file on your desktop
PC or a CompactFlash card.
–or–
Factory default settings have been
restored. Restore data from a backup file
on your desktop PC or a CompactFlash
card.
- User’s Guide 1
- Copyright 2
- Contents 3
- 1 5
- What’s in the Box 6
- Using This Manual 6
- Chapter 1 7
- Jornada Accessory Guide 8
- Microsoft Pocket PC Software 9
- Third-Party Software 10
- Additional Programs 10
- Where to Find Information 11
- 2 13
- Hardware Features 14
- Powering Your hp Jornada 18
- Backup Battery 19
- AC Power 19
- Using the Hardware Buttons 20
- Notification Button/LED 21
- Up/Down Control 21
- Record Button 21
- hp home menu hot key 22
- Contacts hot key 22
- Calendar hot key 22
- Power Button 23
- Caring for Your hp Jornada 23
- 3 25
- Windows for Pocket PC 25
- Pocket PC 26
- Today Screen 27
- Switching Programs 28
- New button 31
- Buttons 31
- Input panel button 31
- Status Icons 32
- Pop-Up Menus 33
- Entering Information 34
- Tap to display the list 35
- Select an input method 35
- AccessPanel 36
- To start AccessPanel 37
- Block Recognizer 38
- Soft Keyboard 38
- Writing on the Screen 39
- To select writing 40
- To convert writing to text 41
- Or, tap the word you want 42
- Tap to return to your 42
- Drawing on the Screen 43
- To select a drawing 44
- Recording a Message 45
- Recording Formats 46
- To select a recording format 47
- Using My Text 48
- To find a file 49
- Microsoft ActiveSync 52
- to begin synchronization 53
- Connecting Your hp Jornada 57
- To connect by USB cradle 58
- Connecting by Infrared 59
- Connecting your hp Jornada 62
- Via Infrared 63
- Closing a Connection 66
- Get Help on Connecting 67
- To browse the Internet 69
- The Mobile Favorites Folder 70
- Favorite Links 70
- Mobile Favorites 70
- Conserving Memory 71
- Sending and Receiving E-mail 72
- To set up an e-mail service 73
- Using the Message List 75
- Composing Messages 77
- Your hp Jornada 81
- Managing Power 82
- Power Tips 83
- Managing Memory 84
- CompactFlash Memory Cards 86
- Using hp backup 87
- Restoring Data 88
- Using hp emergency backup 89
- Adjusting Settings 90
- Volume Settings 91
- Tap to switch to Display or 92
- Power settings 92
- Select a profile to modify 92
- Drag slider to adjust 92
- Adjusting Other Settings 93
- Configuring Hardware Buttons 94
- Configuring Menus 94
- Adding or Removing Programs 96
- Accessories 98
- CompactFlash Cards 99
- 7 101
- Tap to go to today 102
- Tap to display or edit 102
- To create an appointment 103
- View appointment details 104
- Tap to change 104
- Options 106
- To create a contact 106
- Finding a Contact 107
- View contact details 108
- Tap to view notes 108
- Tasks: Keeping a To-Do List 109
- To create a task 110
- View task details 111
- View notes 111
- Tap to change task 111
- To create a note 112
- 8 113
- Microsoft Pocket Word 114
- Microsoft Pocket Excel 115
- Microsoft Reader 120
- Using the Library 121
- Reading a Book 121
- Using Reader Features 122
- Removing a Book 123
- MSN Messenger 124
- MSN MessengerMSN Messenger 124
- Working with Contacts 125
- Chatting with Contacts 126
- Browse Mode 128
- Recording Sound Files 129
- View Mode 130
- Slideshow Mode 130
- Sending Images 131
- OmniSolve 132
- CodeWallet Pro 133
- 9 135
- Resetting Your hp Jornada 136
- Restoring Factory Defaults 137
- Basic Problems 138
- Diagnosis 139
- Documents 141
- Remote Connections 142
- Network Connection Problems 143
- Cradle Connection Problems 144
- Display Problems 145
- 10 147
- Warranty 151
- For consumers in Australia 152
- Warranty 153
- Copies and adaptations 154
- Ownership 154
- Termination 155
- Updates and upgrades 155
- Export clause 155
- Notice of warranty claims 156
- Limitation of warranty 157
- Glossary 159
- Glossary 161
- Appendix 163
- Character Recognition 163
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