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Service Reference Guide, dx2000 uT 359782-002 D–25

Troubleshooting Without Diagnostics

Internet takes too long to

download Web sites.

Modem is not set up

properly.

Verify that the correct modem speed

and COM port are selected.

For Windows XP

1. Select Start > Control

Panel.

2. Double-click System.

3. Click the Hardware tab.

4. In the Device Manager area,

click the Device Manager

button.

5. Double-click Ports (COM &

LPT).

6. Right-click the COM port your

modem uses, then click

Properties.

7. U n d e r Device status, verify

that the modem is working

properly.

8. Under Device usage, verify

the modem is enabled.

9. If there are further problems,

click the Troubleshoot button

and follow the on-screen

instructions.

Solving Internet Access Problems (Continued)

Problem Cause Solution

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Hp DX2000 Manual do Utilizador Página 99