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C–10 437804 -001 Ser vice Reference Guide, dc5700
POST Error Messages
Red Power LED
flashes six times,
once every
second, followed
by a two second
pause. Beeps stop
after fifth iteration
but LEDs continue
until problem is
solved.
6Pre-video
graphics error.
For systems with a graphics card:
1. R e s e a t t h e g ra p h i c s c a rd.
2. Replace the graphics card.
3. Replace the system board.
For systems with integrated graphics,
replace the system board.
Red Power LED
flashes seven
times, once every
second, followed
by a two second
pause. Beeps stop
after fifth iteration
but LEDs continue
until problem is
solved.
7 System board
failure (ROM
detected failure
prior to video).
Replace the system board.
Red Power LED
flashes eight times,
once every
second, followed
by a two second
pause. Beeps stop
after fifth iteration
but LEDs continue
until problem is
solved.
8Invalid ROM
based on bad
checksum.
1. Reflash the ROM with the latest BIOS
image. See the “Boot Block
Emergency Recovery Mode” section of
the Desktop Management Guide on
the Documentation and Diagnostics
CD.
2. Replace the system board.
POST Diagnostic Front Panel LEDs and Audible Codes (Continued)
Activity Beeps Possible Cause Recommended Action
- HP Compaq dc5700 Business PC 1
- 1st Edition 1
- Service Reference Guide 3
- First Edition (November 2006) 4
- Contents 5
- 2.1 Power-On Self-Test (POST) 11
- 2.2 Computer Setup Utilities 12
- 2.2.2 Computer Setup Menu 14
- 2.3 HP Insight Diagnostics 24
- 2.3.2 Survey Tab 25
- 2.3.3 Test Tab 26
- 2.3.4 Status Tab 27
- 2.3.5 Log Tab 27
- 2.3.6 Help Tab 27
- Enter key 28
- Desktop Management 29
- 3.1.1 HP OpenView Agent 30
- 3.3.3 HP Client Manager 32
- 3.3.5 HP Client Premium Suite 33
- Technology 35
- 3.4 ROM Flash 37
- 3.4.2 HPQFlash 38
- 3.4.4 Replicating the Setup 39
- Copying to Multiple Computers 40
- Creating a Bootable Device 41
- 3.4.5 Dual-State Power Button 43
- 3.4.6 HP Web Site Support 44
- 3.4.7 Industry Standards 44
- 3.5.1 Password Security 47
- Entering a Power-On Password 48
- Entering a Setup Password 48
- 3.5.4 DriveLock 50
- 3.5.5 Cable Lock Provision 51
- 3.6.3 Thermal Sensor 52
- Features 53
- 4.2 SATA Hard Drive Cables 54
- 4.3 PATA Device Information 55
- 4.4 ATA SMART Drives 55
- 4.5 Hard Drive Capacities 55
- Disassembly Preparation 57
- 5.2.1 Generating Static 59
- 5.2.4 Grounding the Work Area 60
- 5.3 Operating Guidelines 61
- 5.4 Routine Care 62
- 5.5 Service Considerations 63
- 5.5.3 Screws 64
- 5.5.4 Cables and Connectors 64
- 5.5.5 Hard Drives 64
- Microtower (MT) Chassis 67
- 6.2 External Security Devices 68
- 6.2.2 Installing a Padlock 69
- 6.3 Access Panel 70
- 6.4 Front Bezel 71
- To reinstall the front bezel: 72
- 6.5 Front Drive Bezels 73
- 6.6 Cable Management 74
- 6.6.1 Cable Connections 75
- 6.7 Memory 76
- 6.8 Expansion Cards 77
- 6.9 Drives 81
- Releasing the Drives 83
- 6.10 Chassis Fan 91
- 6.11 Front Shroud 92
- 6.13 Heatsink 94
- 6.14 Processor 95
- 6.15 Speaker 97
- 6.16 Power Supply 98
- 6.17 System Board 99
- 6.18 Battery 100
- 6.18.1 Type 1 Battery Holder 101
- 6.18.2 Type 2 Battery Holder 102
- 6.18.3 Type 3 Battery Holder 103
- 7.2.1 Cable Lock 106
- 7.2.2 Padloc k 106
- 7.3 Access Panel 107
- 7.4 Front B ezel 108
- 7.5 Fro n t Drive Bezels 109
- 7.6 Cable Management 110
- 7.6.1 Cable Connections 111
- 7.7 D rives 112
- 7.7.2 O p ti cal Drive 113
- 7.7.4 H ard D rive 118
- 7.8 M e m or y 121
- 7.9 Expansion Card 123
- 7.10 Power Supply 125
- 7.11 Fan Shroud 126
- 7.12 Fron t I/ O Devi c e 127
- 7.13 Chassis Fan 128
- 7.15 S pe aker 131
- 7.16 H eats ink 132
- 7.17 Pro ces s or 133
- 7.18 System Board 135
- 7.19 B at te r y 136
- 7.19.1 Type 1 Battery Holder 137
- Connector Pin Assignments 141
- Ethernet RJ-45 142
- Ethernet AUI 142
- Parallel Interface 142
- Microphone 143
- Headphone 143
- Line-In Audio 143
- Line-Out Audio 144
- External Infrared Transceiver 144
- 24-Pin Power 145
- 6-Pin Power (for CPU) 146
- PCI Express 147
- DVI Connector 149
- Power Cord Set Requirements 151
- Country-Specific Requirements 152
- POST Error Messages 153
- Preliminary Checklist 165
- Solving Minor Problems 167
- Solving Power Supply Problems 171
- Solving Diskette Problems 173
- Solving Hard Drive Problems 175
- Never remove the card when 178
- Solving Display Problems 179
- Ensure the computer power is 182
- Solving Audio Problems 183
- Solving Printer Problems 185
- Solving Network Problems 191
- Solving Memory Problems 194
- Solving Processor Problems 195
- Solving Drive Key Problems 199
- Solving Software Problems 203
- Designators 205
- DDR2-SDRAM DIMMs 209
- DIMM Sockets 209
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