Hp FP7317 Manual do Utilizador descarregar pdf (Página 33)

Troubleshooting

User’s Guide A–3

Preparing to call Technical Support

If you cannot solve a problem using the troubleshooting tips in

this section, you may need to call technical support. Have the

following information available when you call:

■ The monitor

■ Monitor model number (on front and back panel)

■ Serial number for the monitor (on back panel)

■ Purchase date on invoice

■ Conditions under which the problem occurred

■ Error messages received

■ Hardware configuration (found on Windows Control Panel)

■ Hardware and software you are using

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Hp FP7317 Manual do Utilizador Página 33