HP TC1000 Guia de Início Rápido descarregar pdf (Página 79)

Solving Problems

Getting Started 3–9

Contacting Compaq

If the troubleshooting suggestions earlier in this chapter have not

helped you solve the problem, you may need to contact Compaq.

Getting Help from the Internet

Compaq Help and Support provides links to specific areas of the

Compaq Web site where you can:

■

Obtain all documentation included with your tablet PC as

well as other information about your tablet PC such as

specifications, white papers, and customer advisories.

■

Initiate an online service event with a Compaq support

specialist.

■

Download the latest drivers, utilities, and other software

updates for your tablet PC.

■

Subscribe to the Compaq Support Software CD.

To access these links and descriptions of the options they provide,

select Start > Compaq Information Center. The Compaq Help and

Support menu is displayed in the left panel. Not all links are

available worldwide, and most sites are available in limited

languages.

Getting Help Without Using the Internet

If you need help and cannot access the Internet:

■

To obtain troubleshooting information, refer on the

Documentation Library CD to the Troubleshooting guide.

■

To obtain a list of worldwide Technical Support telephone

numbers, use either of the following methods:

❏

Select Start > Control Panel > Performance and

Maintenance icon > System icon. Then, near the

lower edge of the System Properties window, select the

Support Information button.

❏

Refer to the printed Worldwide Telephone Numbers

booklet included in English only with the tablet PC.

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HP TC1000 Guia de Início Rápido Página 79