HP 6720t Guia de Início Rápido descarregar pdf (Página 54)

50 Getting Started

Troubleshooting

Contacting technical support

For the fastest possible resolution of your problem, have the computer and the

following information available when you call or e-mail:

■ Product name located on the display or keyboard.

■ Serial number (s/n) listed on the service tag.

The service tag label is on the bottom of the computer.

■ Date the computer was purchased.

■ Conditions under which the problem occurred.

■ Error messages that have been displayed.

■ The manufacturer and model of the printer or other accessories connected to

the computer.

■ Operating system version number and registration number.

On some models, the registration number may be identified in the Operating

System table as the Product Id.

466202-002.book Page 50 Wednesday, February 20, 2008 11:44 PM

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HP 6720t Guia de Início Rápido Página 54