Notebook PCUser Guide
Removing DriveLock protection ... 102Using Computer Setup Auto DriveLock ...
9 Memory modulesThe computer has one memory module compartment, which is located on the bottom of the computer.The memory capacity of the computer can
Adding or replacing a memory module in the expansionmemory module slotThe expansion memory module slot is stacked above the primary memory module slot
9. Remove the memory module from the expansion memory slot:a. Pull away the retention clips (1) on each side of the memory module.The memory module ti
c. Gently press the memory module (3) down, applying pressure to both the left and right edgesof the memory module, until the retention clips snap int
12. Tighten the bottom door screws (3).NOTE: Refer to the illustration that most closely matches your computer.13. Replace the battery.14. Turn the co
Upgrading a memory module in the primary memorymodule slotThe expansion memory module slot is stacked above the primary memory module slot. To upgrade
9. Remove the memory module from the primary memory slot:a. Pull away the retention clips (1) on each side of the memory module.The memory module tilt
c. Gently press the memory module (3) down, applying pressure to both the left and right edgesof the memory module, until the retention clips snap int
12. Tighten the bottom door screws. (3).NOTE: Refer to the illustration that most closely matches your computer.13. Replace the battery.14. Turn the c
10 SecurityProtecting the computerNOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent aproduct from being mis
Setting a new boot order in Computer Setup ... 133Dynamically choosing a boot device u
Using passwordsMost security features use passwords. Whenever you set a password, write down the password andstore it in a secure location away from t
BIOS administrator passwords FunctionDriveLock master password Protects access to the internal hard drive that is protected byDriveLock. It is also us
To delete this password in Computer Setup, follow these steps:1. Turn on or restart the computer, and then press esc while the “Press the ESC key for
Setting a DriveLock passwordTo set a DriveLock password in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while the “P
3. Use a pointing device or the arrow keys to select Security > DriveLock Password, and then pressenter.4. Use a pointing device to select an inter
Entering an Automatic DriveLock passwordTo enable an Automatic DriveLock password in Computer Setup, follow these steps:1. Turn on or restart the comp
Using Computer Setup security featuresSecuring system devicesYou can disable or enable system devices from the following menus in Computer Setup:●Boot
To view this general system information in Computer Setup, follow these steps:1. Turn on or restart the computer, and then press esc while the “Press
Using antivirus softwareWhen you use the computer to access e-mail, a network, or the Internet, you expose the computer tocomputer viruses. Computer v
Using firewall softwareWhen you use the computer to access e-mail, a network, or the Internet, unauthorized persons may beable to gain access to the c
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Installing critical updatesCAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from securitybreaches and computer viru
Using HP ProtectTools Security Manager (select modelsonly)HP ProtectTools Security Manager software is preinstalled on select computer models. This so
Installing a security cableNOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer frombeing mishandled or stole
11 Software updatesUpdating softwareUpdated versions of the software provided with your computer are available either through the HPSoftware Update ut
To update the software using the HP Web site, follow these steps:1. Identify your computer model, product category, and series or family. Prepare for
Updating the BIOSTo update the BIOS, first determine what BIOS version you currently have, and then download andinstall the new BIOS.Determining the B
Downloading a BIOS updateCAUTION: To prevent damage to the computer or an unsuccessful installation, download and installa BIOS update only when the c
The BIOS installation begins.5. Complete the installation by following the on-screen instructions.NOTE: After a message on the screen reports a succes
Updating programs and drivers1. Open your Internet browser, go to http://www.hp.com/support, and then select your country orregion.2. Click the option
Using SoftPaq Download ManagerHP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information forHP business computers w
1FeaturesIdentifying hardwareTo see a list of hardware installed in the computer:1. Select Start > My Computer.2. In the left pane of the System Ta
12 Backup and recoveryTo protect your information, use the Windows Backup utility (select models only) to back up files andfolders or create recovery
Backing up your informationRecovery after a system failure is as complete as your most current backup. You should create yourinitial backup immediatel
Performing a recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:●Windows recovery tools
13 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating systemis not work
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th
File menuSelect To do thisSystem Information●View identification information for the computer and thebatteries in the system.●View specification infor
Select To do thisUser Management > Create a New BIOS User Account(requires a BIOS administrator password)●Select from a list of BIOS users.●Select
Select To do thisBoot Options●Set a startup menu delay (in seconds).●Set the MultiBoot Express Boot Popup delay in seconds.●Enable/disable custom logo
Select To do thisNOTE: Availability of these options varies by computermodel.●Enable/disable secondary battery fast charge (enabled bydefault).●Enable
Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable embedded WWAN device (select mod
Component Description(3) TouchPad scroll zone Scrolls up or down.*This table describes factory settings. To view or change pointing device preferences
Select To do thisPort Options NOTE: All port options are enabled by default.●Enable/disable the serial port (select models only).●Enable/disable the p
14 MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility,which is e
NOTE: An optical drive (such as a CD-ROM drive) can boot either as drive A or drive C, dependingon the format of the boot CD.The following list descri
Enabling boot devices in Computer SetupThe computer will boot to a USB device or a NIC device only if the device has first been enabled inComputer Set
Considering boot order changesBefore changing the boot order, note the following considerations:●When the computer restarts after the boot order has b
Choosing MultiBoot preferencesYou can use MultiBoot in the following ways:●To set a new boot order that the computer uses each time it is turned on, b
Setting a MultiBoot Express promptTo start Computer Setup and set the computer to display the MultiBoot startup location menu each timethe computer is
15 Management and printingUsing Client Management SolutionsClient Management Solutions software provides standards-based solutions for managing client
Managing and updating softwareHP provides several tools for managing and updating software on client computers:●HP Client Manager for Altiris (select
●Help desk and problem resolution◦Management of help desk tickets◦Remote troubleshooting◦Remote problem resolution◦Client disaster recovery●Software a
LightsNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Caps lock light On: Caps lock is on.Identifying
Software CD. To download the SSM utility or to obtain more information on SSM, see the HP Web siteat http://www.hp.com/go/ssm (English only).138 Chapt
16 Cleaning guidelinesThis chapter provides the best practices and recommendations for safely cleaning and disinfecting yournotebook or tablet PC.Clea
Cleaning proceduresFollow the procedures in this section to safely clean your notebook or tablet PC.WARNING! To prevent electric shock or damage to co
IndexAAC adapterconnecting 63AC adapter, identifying 13administrator password 98airport security devices 73Altiris Deployment Solutions 135AMT options
cleaningdisplay 140keyboard 140pen holder 140tablet PC pen 140TouchPad 140cleaning guidelines 139cleaning procedures 140cleaning products 139compartme
Hibernationexiting 60initiated during critical batterylevel 67initiating 60hotkeysaudio CD or DVD controls 35decreasing screenbrightness 33decreasing
network security codesnetwork key 22SSID 22Network Service Boot 131network status icon 15NIC boot device 129, 131noise suppression circuitrymodem cab
systemdate and time 123diagnostics 123fan 125IDs 124information 123System Configuration menu 124system informationhotkey 32Ttemperature 70tips, webcam
Component Description(2) Power light●On: The computer is on.●Blinking: The computer is in Standby.●Off: The computer is off or in Hibernation.(3) Wire
Component Description(2) Internal display switch Turns off the display if the panel lid is closed while the power is on.(3) Power button●When the comp
KeysNOTE: Refer to the illustration and table that most closely matches your computer.Component Description(1) esc key Displays system information whe
Component Description(1) esc key Displays system information when pressed in combination with thefn key.(2) fn key Executes frequently used system fun
© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
Component Description(1) SD Card Reader Supports the following optional digital card formats:●MultiMediaCard (MMC)●MultiMediaCard 4.2 (MMC Plus, inclu
Left-side componentsComponent Description(1) ExpressCard slot Supports optional ExpressCards.(2) Security cable slot Attaches an optional security cab
Component Description(1) Battery release latches (2) Release the battery from the battery bay.(2) Battery bay Holds the battery.10 Chapter 1 Feature
Component Description(3) Vents (3) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internalcomponent
Component Description(3) Integrated microphone Records sound.(4) Audio-out (headphone) jack Produces sound when connected to optional powered stereosp
Additional hardware componentsComponent Description(1) Power cord* Connects an AC adapter to an AC outlet.(2) AC adapter Converts AC power to DC power
◦Model description (4). This is the number you use to locate documents, drivers, and supportfor your notebook.◦Warranty period (5). Describes the dura
2NetworkingUsing wireless devices (select models only)Wireless technology transfers data across radio waves instead of wires. Your computer may beequi
Wireless(disconnected)Indicates that all of the wireless devices are off.Network status(connected)Indicates that one or more of your network drivers a
Using a WLANWith a WLAN device, you can access a wireless local area network (WLAN), which is composed of othercomputers and accessories that are link
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
When you set up a WLAN or access an existing WLAN, always enable security features to protect yournetwork from unauthorized access. The common securit
Connecting to a WLANTo connect to the WLAN, follow these steps:1. Be sure that the WLAN device is on. If it is on, the wireless light is on. If the wi
Using Bluetooth wireless devices (select models only)A Bluetooth device provides short-range wireless communications that replace the physical cableco
Troubleshooting wireless connection problemsSome possible causes for wireless connection problems include the following:●Wireless device is not instal
Cannot connect to a preferred networkWindows can automatically repair a corrupted WLAN connection:●If there is a network status icon in the notificati
If you are provided with new wireless network keys and SSID for a network, and if you have previouslyconnected to that network, follow the steps below
Using the modem (select models only)The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable(purchased separately). In
Connecting a country-specific modem cable adapter (purchasedseparately)Telephone jacks vary by country. To use the modem and the modem cable (purchase
Adding new locations when travelingBy default, the only location setting available to the modem is a location setting for the country in whichyou purc
Solving travel connection problemsIf you experience modem connection problems when using the computer outside of the country in whichyou purchased it,
iv Safety warning notice
7. Clear the check box for Wait for dial tone before dialing.8. Click OK twice.Using preinstalled communication softwareTo use preinstalled modem soft
Connecting to a local area network (LAN)Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (not included). If thenetwork
3 Pointing devices and keyboardUsing pointing devicesSetting pointing device preferencesUse Mouse Properties in Windows to customize settings for poin
Function HotkeyDisplay system information. fn+escOpen Help and Support. fn+f1Decrease screen brightness. fn+f2Increase screen brightness. fn+f3Switch
Function HotkeyDisplay system information. fn+escOpen Help and Support. fn+f1Decrease screen brightness. fn+f2Increase screen brightness. fn+f3Switch
Opening Help and SupportPress fn+f1 to open Help and Support.In addition to providing information about your Windows operating system, Help and Suppor
Initiating Standby (fn+f5)CAUTION: To reduce the risk of information loss, save your work before initiating Standby.Press fn+f5 to initiate Standby.Wh
Increasing speaker sound (fn+f9) (select models)Press fn+f9 to increase speaker volume. Hold down the hotkey to increase speaker volumeincrementally.P
Using the embedded numeric keypadThe 15 keys of the embedded numeric keypad can be used like the keys on an external keypad. Whenthe embedded numeric
Using an optional external numeric keypadKeys on most external numeric keypads function differently according to whether num lock is on or off.(Num lo
Table of contents1 Features ...
4MultimediaMultimedia featuresYour computer includes multimedia features that allow you to listen to music, watch movies, and viewpictures. Your compu
Component Description(1) Webcam light (select models only) On: The webcam is in use.(2) Webcam Records video and captures still photographs.(3) Integr
Adjusting the volumeYou can adjust the volume using the following controls:●Computer volume keys: (select models only)◦To mute or restore volume, pres
Volume can also be adjusted within some programs.Multimedia softwareThe computer includes preinstalled multimedia software. Some computer models also
– or –1. Insert the media disc, such as an audio CD, into the optical drive.An AutoPlay dialog box opens.2. Click a multimedia task from the list of t
AudioYour computer enables you to use a variety of audio features:●Play music using your computer speakers and/or connected external speakers●Record s
NOTE: For best results when recording, speak directly into the microphone and record sound in asetting free of background noise.▲To confirm or change
VideoYour computer enables you to use a variety of video features:●Watch movies●Play games over the Internet and offline●Edit pictures and video to cr
To connect a video or audio device to the HDMI port:1. Plug one end of the HDMI cable into the HDMI port on the computer.2. Connect the other end of t
Optical drive (select models only)Depending on the type of optical drive and software installed in your computer, the optical drive plays,copies, and
WLAN connection is very weak ... 23Cannot connect to the wireles
NOTE: The optical drive on your computer may not support all the types of optical discs discussed inthis section.CD-R discsUse CD-R (write-once) discs
Typical uses include the following:●Storage of large amounts of data●High-definition video playback and storage●Video gamesNOTE: As Blu-ray is a new f
3. Click the AutoPlay tab, and then select one of the available actions.4. Click OK.NOTE: For more information about AutoPlay, select Start > Help
Creator Business reads the source disc and copies the data to a temporary folder on your harddrive.5. When prompted, remove the source disc from the o
2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a
Preventing playback disruptionsTo reduce the possibility of playback disruption:●Save your work and close all open programs before playing a CD, DVD,
A disc does not play automatically1. Click Start > My Computer.2. Right-click the device (such as CD-ROM drive), and then click Properties.3. Click
●If you are copying a disc, save the information on the source disc to your hard drive before tryingto burn the contents to a new disc, and then burn
WebcamNOTE: This section describes features that are common to most models. Some features may not beavailable on your computer.Your computer includes
Identifying your multimedia components ... 38Adjusting the volume ...
●Sharpness—Controls the definition of edges in an image. A higher sharpness setting creates amore defined image; a lower sharpness setting creates a s
5 Power managementSetting power optionsUsing power-saving statesThe computer has two power-saving states enabled at the factory: Standby and Hibernati
To exit Standby:▲Briefly press the power button.When the computer exits Standby, the power lights turn on and your work returns to the screenwhere you
3. Clear the Always show icon on the taskbar check box.4. Click Apply, and then click OK.To show the Power Meter icon in the notification area, follow
Customizing power schemes1. Select Start > Control Panel > Performance and Maintenance > Power Options.2. Select a power scheme from the Powe
Connecting the AC adapterWARNING! To reduce the risk of electric shock or damage to the equipment:Plug the power cord into an AC outlet that is easily
WARNING! To reduce potential safety issues, use only the battery provided with the computer, areplacement battery provided by HP, or a compatible batt
2. Insert the battery into the battery bay (1) and push in until it is seated.The battery release latches (2) automatically lock the battery into plac
Charging a batteryWARNING! Do not charge the computer battery while you are onboard aircraft.The battery charges whenever the computer is plugged into
Identifying low battery levelsWhen a battery that is the sole power source for the computer reaches a low battery level, the batterylight blinks.If a
Webcam ... 5
Calibrating a batteryCalibrate a battery under the following conditions:●When battery charge displays seem inaccurate●When you observe a significant c
Step 3: Discharge the batteryThe computer must remain on while the battery is being discharged. The battery can discharge whetheror not you are using
●Stop, disable, or remove any external media cards that you are not using.●Use the f2 and f3 keys to adjust screen brightness as needed.●If you leave
Testing an AC adapterTest the AC adapter if the computer exhibits any of the following symptoms:●The computer will not turn on when connected to the A
6 DrivesIdentifying installed drivesTo view the drives installed on the computer, select Start > My Computer.On models with a secondary hard drive
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information,observe these precautions:Before you move a computer
Improving hard drive performanceUsing Disk DefragmenterAs you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolida
Using external drivesRemovable external drives expand your options for storing and accessing information. A USB devicecan be added by connecting the d
Replacing the hard driveCAUTION: To prevent information loss or an unresponsive system:Shut down the computer before removing the hard drive from the
10. Loosen the hard drive screw (2).11. Pull the hard drive tab (3) to the left to disconnect the hard drive.12. Lift the hard drive (4) out of the ha
6 Drives ...
4. Replace and secure the 2 screws at the rear of the drive.5. Replace the bottom door (1) sliding it securely into place (2).78 Chapter 6 Drives
6. Tighten the bottom door screws (3).NOTE: Refer to the illustration that most closely matches your computer.Replacing the hard drive 79
7 External devicesUsing a USB deviceUniversal Serial Bus (USB) is a hardware interface that can be used to connect an optional externaldevice, such as
CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device.To stop and remove a USB device:1. Double-click the S
Using external drivesRemovable external drives expand your options for storing and accessing information. A USB drive canbe added by connecting the dr
8 External media cardsUsing Media Card Reader cardsOptional digital cards provide secure data storage and convenient data sharing. These cards are oft
Removing a digital cardCAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safelyremove the digital card.Save y
Using ExpressCards (select models only)An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot.Like standard PC Cards,
2. Insert the card into the ExpressCard slot, and then push in on the card until it is firmly seated.You will hear a sound when the device has been de
Using ExpressCards (select models only) 87
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