HP EliteBook 2740p Tablet PCMaintenance and Service Guide
Category Description Supports the following drives:●250-GB hard drive●160-GB hard drive● 160-GB solid-state drive● 80-GB solid-state driveAudio/Visua
To recover the original hard drive image using f11, follow these steps:1. If possible, back up all personal files.2. If possible, check for the presen
Windows VistaTo protect your information, use the Backup and Restore Center to back up individual files andfolders, back up your entire hard drive (se
●When backing up to discs, use any of the following types of discs (purchased separately): CD-R,CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. Th
To recover your information using Startup Repair, follow these steps:CAUTION: Using Startup Repair completely erases hard drive contents and reformats
follow the on-screen instructions. You can also order the DVD by calling technical support. Forcontact information, refer to the Worldwide Telephone N
Note the following when backing up:●Store personal files in the My Documents folder, and back it up periodically.●Back up templates stored in their as
NOTE: For additional information on initiating a recovery in Windows, perform a search for this topicin Help and Support.Recovering the operating syst
8 Connector pin assignments1394Pin Signal1Power2 Ground3 TPB-4 TPB+5 TPA-6 TPA+Audio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, ri
Audio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3 GroundExternal monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connec
RJ-11 (modem)Pin Signal1 Unused2Tip3Ring4 Unused5 Unused6 UnusedRJ-45 (network)Pin Signal1Transmit +2Transmit -3 Receive +4 Unused5 Unused6 Receive -7
Category Description Audio-out (stereo headphone) RJ-11 (modem) RJ-45 (Ethernet, includes link and activity lights) USB 2.0 (3), one powered VGA (D
Universal Serial BusPin Signal1+5 VDC2 Data -3 Data +4 Ground102 Chapter 8 Connector pin assignments ENWW
9 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana
IndexSymbols/Numerics1394 portidentifying 12pin assignments 99AAC adapter, spare partnumbers 30accessory battery connector,identifying 14ambient light
display 5front 10left-side 12rear 13right-side 11top 6computer feetlocations 37spare part number 37Computer SetupFile menu 79navigating and selecting
latch assemblyremoval 58spare part number 20, 29, 58latch, battery release 14legacy support, USB 77, 81lightsbattery 7caps lock 7drive 7mute 7num lock
RJ-11 (modem) jackidentifying 11pin assignments 101RJ-11 connector cableillustrated 24RJ-45 (network) jackidentifying 13pin assignments 101rotate butt
Windows recovery 97Windows Vista operating systemDVD 95wireless antennasdisconnecting 44wireless antennas,disconnecting 46wireless devices, location 1
Category Description Windows 7 Professional 32 or 64 with Microsoft Office 2007 Professional Windows 7 Professional 32 or 64 with Microsoft Office 2
2 External component identificationDisplayComponent Description(1) Webcam light On: The webcam is in use.(2) Webcam Records audio and video and capt
Top componentsPointing devicesComponent Description(1) TouchPad light ● Off: TouchPad is enabled.●Amber: TouchPad is disabled.(2) TouchPad on/off cont
LightsComponent Description(1) Power light ● On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off or in Hibe
Component Description(8) Volume up light Blinking: The volume up button is being used to increase speakervolume.(9) Num lock light On: Num lock is on
KeysComponent Description(1) esc key Displays system information when pressed in combination withthe fn key.(2) fn key Executes frequently used system
Front componentsComponent Description(1) Webcam light On: The webcam is in use.(2) External WWAN antenna button Opens the external wireless wide area
Right-side componentsComponent Description(1) HP Fingerprint Sensor (fingerprint reader) Allows a fingerprint logon to Windows instead of a passwordlo
© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
Left-side componentsComponent Description(1) Media Card Reader Supports the following optional digital card formats:●Secure Digital (SD) Memory Card●M
Rear componentsComponent Description(1) Jog dial In tablet mode, functions like the enter key and the up and downarrows on a standard keyboard.● Pres
Bottom componentsComponent Description(1) Battery bay Holds the battery and subscriber identity module (SIM).(2) SIM slot Contains a wireless subscri
Wireless antennas (select models only)The antennas send and receive signals from one or more wireless devices. These antennas are notvisible from the
16 Chapter 2 External component identification ENWW
3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided
Computer major componentsItem Description Spare part number(1) Display assembly (includes 2 WLAN antenna transceivers and cables and 2 WWAN antenna tr
Item Description Spare part number(3) Pointing stick 486565-001(4) Keyboard with pointing stick (includes two buttons and two cables) For use in Belg
Item Description Spare part number(7) System board shield (includes replacement thermal material) 597838-001(8) RTC battery 482963-001(9) System board
Item Description Spare part number Broadcom 4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and Barbuda,
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Item Description Spare part number Intel Centrino Advanced-N 6200 AGN for use in Andorra, Antigua and Barbuda, Argentina,Aruba, Australia, Austria, A
Plastics KitItem Description Spare part number Plastics Kit 597829-001(1) Display hinge cover (2) ExpressCard slot protective insert(3) Hard drive c
Cable KitItem Description Spare part number Cable Kit 597832-001(1) Bluetooth module cable(2) Audio cable(3) RJ-11 connector cableMass storage device
Miscellaneous partsDescription Spare part number65-W AC adapter 613152-001Rubber Kit (includes feet and screw covers) 597830-001HP 2740 Ultra-Slim Exp
Description Spare part numberFor use in the United States 490371-001Screw Kit● Phillips PM2.5×12.0 captive screw●Phillips PM2.0×3.0 screw●Phillips PM2
Spare partnumberDescription490371-D01 Power cord for use in Argentina490371-D61 Power cord for use in India504593-003 Broadcom 4312 802.11b/g WLAN mod
Spare partnumberDescription518434-002 Broadcom 4322 AGN 802.11a/b/g/draft-n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,Angola, Anti
Spare partnumberDescription597834-001 Audio connector board597835-001 External antenna597836-001 Speaker assembly 597837-001 Latch assembly (includes
Spare partnumberDescription597841-BB1 Keyboard with pointing stick for use in Israel (includes two buttons and two cables)597841-BG1 Keyboard with poi
4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re
iv Safety warning notice ENWW
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:● To avoid hand contact, transport pr
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.● When seated, wear a wrist strap
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 95 screws and screw locks, in 15 differe
Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, sparepart number 595785-001. There are four r
PenDescription Spare part numberPen (includes tether) 606899-001Remove the pen:1. Position the computer right-side up, with the left side toward you.2
BatteryDescription Spare part number8-cell, 44-Wh, 2.0-Ah, Li-ion battery 454668-0018-cell, 39-Wh, 2.0-Ah, Li-ion battery 593592-001Before disassembli
SIMNOTE: This section applies only to computer models with WWAN capability.NOTE: If there is a SIM inserted in the SIM slot, it must be removed before
Hard driveNOTE: All hard drive spare part kits include Mylar cover with tab, rubber gasket, and bracket.Description Spare part number250-GB, 5400-rpm,
Table of contents1 Product description ...
5. Lift the left side of the bracket up at an angle (2), and then remove the bracket from thecomputer (3).NOTE: The right side of the bracket has a ta
WLAN moduleCAUTION: The WLAN module and the WWAN module are not interchangeable.Description Spare part numberBroadcom BCM4312 802.11/b/g WLAN module f
Description Spare part numberIntel Centrino Advanced-N 6200 AGN for use in Andorra, Antigua and Barbuda, Argentina, Aruba,Australia, Austria, Azerbaij
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch (4) to prevent incorre
WWAN moduleCAUTION: The WWAN module and the WLAN module are not interchangeable.Description Spare part numberWWAN module 531993-001Before removing the
Memory modulesDescription Spare part number1-GB (PC3-10600, 1333-MHz, DDR3) 598859-0012-GB (PC3-10600, 1333-MHz, DDR3) 598856-0014-GB (PC3-10600, 1333
KeyboardFor use in: Spare part number For use in: Spare part numberKeyboard with pointing stick (includes two buttons and two cables):BelgiumBrazilBul
2. Remove the two Mylar screw covers (1) and the six Torx T8M2.0×8.0 screws (2) that secure thekeyboard to the computer.3. Turn the computer right-sid
7. Release the ZIF connector to which the pointing stick cable (2) is attached, and then disconnectthe pointing stick cable from the system board.8. R
Top coverAll top covers include TouchPad board and capacitive board.Description Spare part numberTop cover 597833-001Before removing the top cover, fo
Electrostatic discharge damage ... 33Packaging and transporting guidelines ...
8. Disconnect the capacitive strip cable from the system board ZIP connector (3).9. Lift the edge of the top cover near the TouchPad (1) to disengage
RTC batteryDescription Spare part numberRTC battery 482963-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar
Audio connector boardDescription Spare part numberAudio connector board 597834-001Before removing the audio connector board, follow these steps:1. Shu
5. Lift the board (2) up at an angle, then slide the board toward the front of the computer (3) until itis clear of the system board shield.Reverse th
Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. TheBluetooth module cable is included in the Cabl
4. Lift the Bluetooth module holder (3) as far as the cable will allow.5. Slide the Bluetooth module from the holder (1), and then disconnect the Blue
Latch assemblyNOTE: All latch assembly kits include the latch, bracket, two screws, and spring.Description Spare part numberLatch assembly 597837-001B
3. Detach the spring from the latch (2).4. Lift the bracket from the computer (1), pull the front latch away from the front of the computer (2),and th
Speaker assemblyDescription Spare part numberSpeaker assembly 597836-001Before removing the speaker assembly, follow these steps:1. Shut down the comp
2. Unplug the speaker cable (1) from the audio connector board, and note the routing channel (2)of the speaker cable on the enclosure base.3. Remove t
7 Backup and recovery ...
Display assemblyAll display assemblies include two WLAN antenna transceivers and cables and two WWAN antennatransceivers and cables.Description Spare
3. Position the computer right-side up, with the rear toward you.4. Slide the hinge cover away from the computer. The hinge cover is available in the
12. Remove two Phillips PM2.5×7.0 screws (2) that secure the display assembly to the baseenclosure.13. Rotate the display (1) to gain access to the re
15. Lift the display assembly straight up and remove it.CAUTION: When installing the display assembly, be sure that the four wireless antenna cablesar
System board shieldNOTE: All system board shield kits include replacement thermal material.Description Spare part numberSystem board shield 597838-001
3. Remove the shield from the computer (3).Reverse this procedure to install the system board shield.Modem moduleNOTE: The modem module spare part kit
c. Display assembly (see Display assembly on page 62)d. System board shield (see System board shield on page 66)Remove the modem module:1. Turn the co
6. Disconnect the wireless antenna cables from the WLAN module (see WLAN moduleon page 43) and the WWAN module (see WWAN module on page 46).7. Remove
System boardNOTE: All system board spare part kits include replacement thermal material.Description Spare part numberFor use in all countries and regi
●Modem module (see Modem module on page 67)●Heat sink (see Fan/heat sink assembly on page 73)Remove the system board:1. Position the computer right-si
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4. Remove the Phillips PM2.0×4.0 screw that secures the system board to the base enclosure.5. Lift the right side of the system board (1), and then li
Fan/heat sink assemblyAll heat sink spare part kits include replacement thermal material.Description Spare part numberFan/heat sink assembly 597840-00
2. Disconnect the fan cable from the system board.3. In the order indicated on the heat sink, loosen the four Phillips captive screws (1) that secure
Reverse this procedure to install the fan/heat sink assembly.Misc cablesNOTE: The Cable Kit includes the audio connector board cable, Bluetooth cable,
g. System board (see System board on page 70)h. Smart card reader (see Smart card reader on page 68)Remove the cables:1. Position the computer right-s
5 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operatingsystem is not worki
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th
Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i
Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisSetup BIOS Administrator Passw
System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change
1 Product descriptionCategory DescriptionProduct Name HP EliteBook 2740p Tablet PCProcessors Intel® Core™i7 processors, Dual Core (soldered to system
Select To do thisNOTE: Availability of these options varies by computermodel.●Enable/disable secondary battery fast charge (enabledby default).● Enabl
Select To do thisBuilt-In Device Options ● Enable/disable the wireless button state (enabled bydefault).●Enable/disable embedded WWAN device radio (se
Select To do thisAMT Options NOTE: All AMT options are disabled by default.●Enable/disable firmware verbosity.●Enable/disable AMT setup prompt (Ctrl-P
6 SpecificationsComputer specifications Metric U.S.DimensionsLength 21.2 cm 8.35 inWidth 29.0 cm 11.4 inHeight (front to rear) 3.2 cm 1.25 inWeight (
Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits
Hard drive specifications 160-GB* 250-GB*DimensionsHeight 8.0 mm 8.0 mmWidth 45.7 mm 45.7 mmWeight 101 g 101 gInterface type SATA SATATransfer rate 1
88 Chapter 6 Specifications ENWW
7 Backup and recoveryWindows 7To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire
●Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shotof your settings. The screen shot can be a time-saver i
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repairdiscs you previously created (select models only), you mu
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