HP Pavilion g6 Notebook PCMaintenance and Service Guide
Category DescriptionMemory 2 customer-accessible/upgradable SODIMM slots:DDR3-1333 MHz Dual Channel SupportSupports the following configurations up to
9 RecyclingWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and r
IndexAAC adapterlight 11spare part numbers 20action keys, identifying 7antennalocations 5removal 62spare part number 18, 56audio, product description
feetlocations 30spare part number 30fn key, identifying 7Ggraphics, product description 1grounding guidelines 26guidelinesequipment 29grounding 26pack
power requirements, productdescription 3processorproduct description 1removal 72spare part numbers 16, 72product descriptionaudio 2camera 2chipset 1di
workstation guidelines 2896 Index
Category DescriptionWireless Integrated wireless local area network (WLAN) options by way of wireless moduleCustomer-accessibleTwo WLAN antennasSuppor
Category Description HP Smart AC adapter:●90 W RC V HP Smart AC adapter with localized cable plug support (3-wire plugwith ground pin, supports 3-pin
2 External component identificationDisplayItem Component Description(1) WLAN antennas (2)* Send and receive wireless signals to communicatewith WLAN d
TopButtons and speakersComponent Description(1)Power button●When the computer is off, press the button to turn onthe computer.●When the computer is on
KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key (select models only).(2) fn key Displa
LightsComponent Description(1)Power light●White: The computer is on.●Blinking: The computer is in Sleep mode.●Off: The computer is off or in Hibernati
TouchPadComponent Description(1) TouchPad on/off button Turns the TouchPad on or off.(2) TouchPad light ●Amber: The TouchPad is off.●Off: The Touch
Left sideComponent Description(1)External monitor port Connects an external VGA monitor or projector.(2) Vents (2) Enable airflow to cool internal c
Right sideComponent Description(1) Optical drive Reads and writes to an optical disc.(2) Optical drive light ●Green or amber: The optical drive i
© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.AMD is a trademark of Advanced MicroDevices, Inc. Bluetooth is a trademarkowned by its propri
Bottom componentsComponent Description(1) Battery bay Holds the battery.(2)Battery release latch Releases the battery from the battery bay.(3) Ven
3 Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer serial number and modelnumber loc
Computer major components14 Chapter 3 Illustrated parts catalog
Item Description Spare part number(1) 39.6 cm (15.6 in) High Definition (HD), LED, BrightView (1366×768) displayassemblyNOTE: For more display assembl
Item Description Spare part number(4) Power button board (includes cable) 683549-001(5) TouchPad LED board (includes cable) 684061-001(6) TouchPad but
Item Description Spare part number ●500 GB, 7200 rpm 634925-001 ●500 GB, 5400 rpm 669299-001 ● 320 GB, 7200 rpm 641672-001 ●320 GB, 5400 rpm 622643-0
Display assembly subcomponentsItem Description Spare part number(1) Display bezel 681806-001(2) Webcam/microphone module 680577-001(3) Display hinge k
Mass storage devicesItem Description Spare part number(1) Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket) ● Blu-ray ROM DVD±R/RW Su
Miscellaneous partsDescription Spare part numberAC adapters● 90 W HP Smart AC adapter with Power Factor Correction (PFC) (for computer modelsequipped
Sequential part number listingSpare part number Description490371-001 Power cord, AC, 3 wire, black, 1.83 m for use in North America490371-011 Power c
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your
Spare part number Description657325-001 WLAN Broadcom 4313GN 802.11b/g/n 1×1 WiFi Adapter and 20702 Bluetooth 4.0+HS ComboAdapter669299-001 500 GB, 54
Spare part number Description681800-FL1 Keyboard for use in the Adriatics, black681802-001 Display back cover for use in Ruby red computer models68180
Spare part number Description683548-001 TouchPad button board683549-001 Power button board683843-001 PCH heat sink684061-001 TouchPad LED board24 Chap
4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re
Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i
Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet 35,000 V 15,000 V 7,500 VWalking across vinyl floor 12,0
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Service labelWhen ordering parts or requesting information, provide the computer serial number and modelnumber provided on the service label.Item Desc
The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach tothe base enclosure in the locations illustrated below.Compone
iv Safety warning notice
BatteryDescription Spare part number6 cell, 55-Whr, 2.55-Ah Li-ion battery 593554-0016 cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001Before disassemb
Service doorDescription Spare part numberPlastics kit (contains the service door) 681816-001Before removing the service door, follow these steps:1. Sh
Optical driveNOTE: The optical drive spare part kit includes a bezel and bracket.Description Spare part numberBlu-ray ROM DVD±R/RW Super Multi Double-
3. Pull the optical drive (3) out from the front until the optical drive is completely removed from thecomputer.4. Remove the 2 PM 2.0 x 3.0 screws (1
6. Press the release tab (2) and remove the bezel from the tab side (3).7. Remove the bezel (4) from the optical drive.Reverse this procedure to reass
Before removing the hard drive, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe
Replacing the hard driveReverse this procedure to reassemble and install the hard drive.Memory moduleWARNING! To reduce the risk of electric shock and
2. Remove the memory module (2) by pulling it away from the slot at an angle.CAUTION: To prevent damage to the memory module, hold the memory module b
5. Gently press the memory module (3) down, applying pressure to both the left and right edges ofthe module, until the retention clips snap into place
WLAN moduleDescription Spare part numberAtheros 9485GN 802.11b/g/n 1×1 WiFi Adapter and 3012 Bluetooth 4.0 Combo Adapter (selectmodels only)655795-001
Table of contents1 Product description ...
3. Remove the WLAN module by pulling the module away from the slot at an angle (3).NOTE: The WLAN module is designed with a notch to prevent incorrect
KeyboardNOTE: The keyboard spare part kit includes a keyboard cable.Description Spare part numberKeyboard ● For use in the United States, Black 68180
3. Disconnect the power from the computer by first unplugging the power cord from the AC outletand then unplugging the AC adapter from the computer.4.
4. Using a thin, non-conductive tool, press on the back of the keyboard through the release accesshole until the keyboard disengages from the computer
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, andthen disconnect the keyboard cable (2) from the sy
Top coverNOTE: The top cover spare part kit includes the TouchPad.Description Spare part numberRuby red 681823-001Winter blue 681824-001Sparkling blac
Remove the top cover:1. Disconnect these cables from the system board:(1) Power button board ZIF cable(2) Speaker cable(3) TouchPad button board ZIF c
5. Remove the following ten PM 2.5 x 6.5 screws that secure the top cover to the computer.6. Turn the computer right-side up, with the front toward yo
SpeakersDescription Spare part numberSpeaker Kit (includes left and right speakers and cable) 681821-001Before removing the speakers, follow these ste
4. Lift the speakers from the top cover (4).Reverse this procedure to install the speakers.Power button boardDescription Spare part numberPower button
Optical drive ... 34Hard drive ...
Remove the power button board:1. Turn the top cover upside down, with the front toward you.NOTE: The power button board is secured by a screw that was
TouchPad button boardDescription Spare part numberTouchPad button board (includes cable) 683548-001Before removing the TouchPad button board, follow t
5. Lift the TouchPad button board (4) slightly to perform the next step.6. Carefully invert the TouchPad button board (1).7. Release the ZIF connector
Before removing the TouchPad LED board, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation,
Display assemblyDescription Spare part numberDisplay back cover:●Ruby red 681802-001●Winter blue 681803-001● Sparkling black 681804-001Bezel 681806-00
2. Release the wireless antenna cables (2) from the clips and the opening in the base enclosure.NOTE: It may be necessary to release the USB board ZIF
5. If it is necessary to replace the display bezel or any of the display assembly subcomponents:a. Remove the plastic screw covers (1) and the two PM
c. Remove the webcam/microphone module.7. If it is necessary to replace the display panel:a. Remove the six PM 2.5 × 6.0 screws that secure the displa
b. The hinge covers are held in place by two of the same screws as the display hinges. Usinga small tool to pry, remove the hinge covers.c. Lift the t
8. If it is necessary to replace the display hinges:a. Remove the four PM 2.0 × 3.0 screws (1) that secure the display hinges tothe display panel.b. R
What you need to know ... 84Creating a system restore point ...
10. If it is necessary to replace the wireless antenna cables and transceivers:a. Release the wireless antenna cables from the clips (1) built into th
8. Remove the keyboard (see Keyboard on page 43).9. Remove the top cover (see Top cover on page 47).Remove the USB board:1. If not released already, r
8. Remove the keyboard (see Keyboard on page 43).9. Remove the top cover (see Top cover on page 47).Remove the power connector:1. Disconnect the power
6. Remove the optical drive (see Optical drive on page 34).7. Remove the hard drive (see {Xref Error! Target does not exist.})8. Remove the keyboard (
4. Remove the system board (3) by sliding it up and to the right at an angle.Reverse this procedure to install the system board.66 Chapter 4 Removal
RTC batteryDescription Spare part numberRTC battery (includes cable and double-sided tape) 637193-001Before removing the RTC battery, follow these ste
Fan and heat sinkNOTE: The fan and heat sink spare part kits include replacement thermal material.Description Spare part numberFan 680551-001Heat sink
4. Remove the fan and heat sink (4).NOTE: Due to the adhesive quality of the thermal material located between the heat sink andsystem board components
1. If it is necessary to replace the fan, turn the fan and heat sink upside down with the fantoward you.2. Remove the two PM 1.5 × 2.5 screws (1) that
PCH heat sinkDescription Spare part numberPCH heat sink 683843-001Before removing the PCH heat sink, follow these steps:1. Shut down the computer. If
2. Remove the PCH heat sink by lifting straight up (2).NOTE: Due to the adhesive quality of the thermal material located between the heat sink andsyst
5. Remove the service door (see Service door on page 33).6. Remove the optical drive (see Optical drive on page 34).7. Remove the hard drive (see {Xre
6. Remove the optical drive (see Optical drive on page 34).7. Remove the hard drive (see {Xref Error! Target does not exist.})8. Remove the keyboard (
5 Using Setup Utility (BIOS) and SystemDiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only
To start System Diagnostics:1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message isdisplayed in the lower-left c
6 SpecificationsComputer specificationsDimensionsDepth 24.5 cm (9.6 in)Width 37.4 cm (14.7 in)Height (front to rear) 3.1 to 3.6 cm (1.2 to 1.4 in)Weig
39.6-cm (15.6-in) display specificationsDimensionsHeight 21.0 cm (8.27 in)Width 35.9 cm (14.1 in)Diagonal 39.6 cm (15.6)Number of colors Up to 16.8 mi
Hard drive specifications 1 TB* 750 GB* 640 GB* 500 GB* 320 GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm and 7.0mmWidth 70 mm 70 mm 70 mm 7
DVD±RW and CD-RW SuperMulti Double-Layer ComboDrive specificationsApplicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXEDMODE
1 Product descriptionCategory DescriptionProduct Name HP Pavilion g6 Notebook PCProcessors AMD® A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4.0 MB
Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specificationsApplicable disc Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD
7 Backing up, restoring, and recoveringYour computer includes tools provided by the operating system and HP to help you safeguard yourinformation and
Creating the recovery media1. Select Start and type recovery in the search field. Select Recovery Manager from the list.Allow the action to continue,
Tips for a successful backup●Number backup discs before inserting them into the optical drive.● Store personal files in the Documents, Music, Pictures
To restore, see Restoring specific files using Windows Backup and Restore on page 86.Restore and recoveryRestoring to a previous system restore pointS
●If the recovery media do not work, you can obtain recovery discs for your system from the HPwebsite.●The Minimized Image Recovery option is recommend
To change the boot order for a recovery flash drive:1. Insert the flash drive into a USB port.2. Restart the computer.3. Press esc while the computer
8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 V ac, or from 220
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg
Country/region Accredited agency Applicable note numberThe United States UL 21. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conducto
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