HP OMEN X - 17-ap020nr Manual do Utilizador

OMEN X by HP 17 Laptop PCMaintenance and Service Guide

Hard drive ...

43.94 cm (17.3 in) display specications ...

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1 Product descriptionOMEN X by HP 17 Laptop PC, Model numbers 17-ap000 through 17-ap099OMEN X by HP 17 Laptop PC Intel 7th generation processorsCatego

OMEN X by HP 17 Laptop PC Intel 7th generation processorsCategory Description N17E-G3 N17E-G2●16384 MB (16384 x 1), XMP●32768 (16384 x 2), XMPHard dri

OMEN X by HP 17 Laptop PC Intel 7th generation processorsCategory Description N17E-G3 N17E-G2Supports RealTek® Dragon® and Cross-Fire® softwareWireles

OMEN X by HP 17 Laptop PC Intel 7th generation processorsCategory Description N17E-G3 N17E-G2 330 W AC adapter (barrel type) with 1 M length power co

2 External component identicationRight sideComponent Description(1) Drive light (select products only)●Blinking white: The hard drive is being access

Component Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as a de

Rear Component Description(1) Vent Enables airow to cool internal components.NOTE: The computer fan starts up automatically to cool internal compon

© Copyright 2017 HP Development Company, L.P.NVIDIA and GeForce are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and othe

Component DescriptionHigh-Denition Multimedia Interface (HDMI) device.(6) USB 3.0 port with HP Sleep and Charge Connects a USB device, provides high-

DisplayNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Internal microphones Record sound.(2) Camera l

TopTouchPadComponent Description(1) TouchPad zone Reads your nger gestures to move the pointer or activate items on the screen.(2) Left TouchPad

LightsComponent Description(1) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer sh

Component DescriptionNOTE: On some products, the wireless light is amber when all wireless devices are o.(7) num lock light When num lock is on, th

Component Description▲Right-click the Power icon , and then select Power Options.Top 13

KeysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes specic system fu

Component DescriptionNOTE: If the keypad is active when the computer is turned o, that function is reinstated when the computer is turned back on.Usi

BottomComponent Description(1) Vents (2) Enable airow to cool internal components.NOTE: The computer fan starts up automatically to cool internal c

LabelsThe labels axed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the compu

Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by

3 Illustrated parts catalogComputer major componentsNOTE: HP continually improves and changes product parts. For complete and current information on s

Computer major components 19

Item Component Spare part number(1) Display (spared at the component level; see Display assembly subcomponents on page 22) (2) Top cover with TouchPa

Item Component Spare part number For use in models equipped with GTX 1070 i7-7700 HQ L00257-001 For use in models equipped with GTX 1070 i7-7820 HK

Display assembly subcomponentsItem Component Spare part number(1) Display bezel 940586-001(2) Camera 940626-001(3) Panels (16:9 Ultra Wide Aspect Rati

Item Component Spare part number(4) Hinge brackets L03427-001(5) Display cable For products with a FHD screen and HD camera 940593-001 For product

Component Spare part numberHinge cap 940612-001LED cable 940592-00124 Chapter 3 Illustrated parts catalog

4 Removal and replacement procedures preliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement p

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Imp

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

iv Important Notice about Customer Self-Repair Parts

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

5 Removal and replacement procedures for Customer Self-Repair partsThis chapter provides removal and replacement procedures for Customer Self-Repair p

BatteryDescription Spare part numberBattery 6 cell 99 Whr 4.55 Ah LI DG06099XL-PL 925149-855Before removing the battery, follow these steps:1. Turn o

3. Using a case utility tool, gently separate the bottom cover from the enclosure (1). Remove the bottom cover (2).4. Remove the two Phillips screws h

Hard driveDescription Spare part numberHard drive (hard drive cable is spared as 940595-001 and the hard drive bracket is spared as 940599-001) 1 TB

5. Slide the hard drive toward the top of the computer (6), then remove it from the computer (7).6. If it is necessary to disassemble the hard drive,

3. Release the hard drive from the notch (3), and then slide the drive (4) forward to remove it from the computer.4. If it is necessary to disassemble

Memory moduleDescription Spare part numberMemory 4 GB 2400 MHz 1.2 v DDR4 shared 862397-8508 GB 2400 MHz 1.2 v DDR4 shared 862398-85016 GB 2400 MHz 1

SSD (M.2)Description Spare part numberM.2 SATA SSD, PCIe NVMe TLC ●128 GB 2280 M2 3 x 4 SS Value PA 940617-001●1 TB 2280 M2 PCIe 3 x 4 SS NVMe TLC P

Processor informationIMPORTANT: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft.

6 Removal and replacement procedures for authorized service provider partsCAUTION: Components described in this chapter should be accessed only by an

2. Using a case utility tool, gently separate the bottom cover from the enclosure (1). Remove the bottom cover (2).Reverse the removal procedures to i

Before removing the trunk, follow these steps:1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn the comput

FanNOTE: This is a standalone fan. The other fan is attached to the heat sink.Description Spare part numberStandalone fan 940579-001Before removing th

Heat sink with fanNOTE: The heat sink spare parts kit includes replacement thermal material.Description Spare part numberHeat sink with fan (for use o

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is re

Reverse this procedure to install the heat sink with fan.44 Chapter 6 Removal and replacement procedures for authorized service provider parts

SpeakersNOTE: The speaker spare part kit includes the cable.Description Spare part numberSpeaker Kit (includes right and left speakers) 940616-001IMPO

Audio boardDescription Spare part numberAudio board 940588-001Before removing the audio board, follow these steps:1. Turn o the computer. If you are

System boardDescription Spare part numberSystem board All system boards use the following part numbers:xxxxxx-001 Non-Windows operating systemsxxxxxx

vi Processor information

(4) USB board cable(5) Display panel(6) Power button board cable(7) Backlight cable(8) TouchPad board cable(9) Keyboard cable(10) Audio board cable2.

3. Lift the system board (2), and then remove it.Reverse this procedure to install the system board.IMPORTANT: After system board replacement, be sure

WLAN moduleDescription Spare part numberWLAN RT Cartier AC 2 x 2 924813-855Before removing the WLAN module, follow these steps:1. Turn o the computer

NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, protective sleeves should be installed on the antenna connecto

Power boardDescription Spare part numberPower board 940608-001Before removing the power board connector, follow these steps:1. Turn o the computer. I

Reverse this procedure to install the power board.Component replacement procedures 53

Display assemblyDescription Spare part numberAntenna, dual 940583-001Back cover 940584-001Camera 940626-001Display bezel 940586-001Display cable ●Fo

2. Pull the hinge up and away from the top cover (1).3. Pull the top cover away from the hinge to remove (2)4. Remove the eight Phillips screws securi

5. Remove the hinge support bracket from the display assembly (2).6. Remove the six Phillips screws securing the left and right hinge brackets (1).56

7. Remove the hinge brackets (2).8. Disconnect the display panel cable from the computer (1), remove the four Phillips screws from the hinges (2). Ope

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on

9. If it is necessary to replace the display bezel or any of the LED display assembly subcomponents:a. Disengage the bezel starting at the top (1), le

11. Remove the tape (1) covering the display panel connector, disconnect the connector (2) from the display panel, and then remove the panel (3).12. I

13. If it is necessary to replace the WLAN antennas:a. Release the WLAN antenna cable from the routing path (1) of the display enclosure.b. Carefully

IMPORTANT: Use care when handling and installing the new antennas. Accidental bending of the antenna elements will detune the antenna and degrade the

7 Using Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update onl

8 Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnostic

Downloading HP PC Hardware Diagnostics (UEFI) to a USB deviceNOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English

9 Backing up, restoring, and recoveringThis chapter provides information about the following processes. The information in the chapter is standard pro

You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 67.●If your comp

viii Safety warning notice

NOTE: You must be connected to the Internet to access the Get help app.Restore and recoveryThere are several options for recovering your system. Choos

●To use the Factory Reset option (select products only), you must use HP Recovery media. If you have not already created recovery media, see Creating

1. If possible, back up all personal les.2. Insert the HP Recovery media, and then restart the computer.NOTE: If the computer does not automatically

10 SpecicationsComputer specications Metric U.S.DimensionsWidth 425 mm 16.74 inDepth 327.2 mm 12.89 inHeight (front to back) 36.4 mm 1.45 inWeight

43.94 cm (17.3 in) display specications Metric U.S.DimensionsDiagonal size 43.94 cm 17.3 inThickness 4.2 mm 0.165 inBrightness300 nits (cd/m2)Resolu

11 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 2

Requirements for specic countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belgi

Country/region Accredited agency Applicable note number3. The appliance coupler, exible cord, and wall plug must bear a “T” mark and registration num

12 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household

IndexAAC adapter, spare part number 23action keys 15identifying 14airplane mode key 15antennaspare part number 23antenna, spare part number 54antennas

Table of contents1 Product description ...

HP Recovery mediacreating 66recovery 69HP Recovery partitionrecovery 69removing 70Iinternal microphones, identifying 9Jjacksaudio-out (headphone)/audi

regulatory informationregulatory label 17wireless certication labels 17removal/replacementprocedures 30, 38RJ-45 (network) jack, identifying 7RJ-45 (