HP Omnibook XE3 Manual do Utilizador descarregar pdf (Página 72)

3-2 Troubleshooting and Diagnostics HP OmniBook XE3

Troubleshooting

The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality

repair, HP recommends that you follow the basic troubleshooting steps shown in the illustration

below.

Figure 3-1. Basic Troubleshooting Steps

Check the customer’s description

of the problem and any supporting

information.

Try to duplicate the customer’s

problem.

Troubleshoot the problem using

- Diagnostic tools.

- Troubleshooting suggestions.

Verify the repair by testing the

functionality of the complete unit.

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Edition History 2
Contents 3
HP OmniBook XE3 v 5
Introduction 7
Technology Codes 10
Features 11
Figure 1-2. Front View 12
Figure 1-3. Rear/Left View 12
Figure 1-4. Bottom View 13
Operation 14
Figure 1-5. Status Lights 15
Table 1-1. Status Lights 16
Using Fn Hot Keys 17
Resetting the Notebook 18
Specifications 20
Software Specifications 22
System Resources 23
Table 1-4. DMA Channels 24
Internal Design 26
Disassembly Flowchart 30
Removing the Battery 32
Removing an SDRAM Module 33
Reassembly Notes 34
Removing the Mini-PCI PCA 35
(User-Replaceable) 37
Removing the Keyboard 39
Replacing Small Parts 44
Removing the Display Assembly 45
Removing the Top Case 48
Removing the CD Player PCA 50
Removing the Hinge Saddle Set 51
Removing the Video PCA 53
Required Equipment 55
Removal Procedure 55
Removing the CPU Module 57
Removing the CD-ROM/DVD Drive 61
Reassembly Procedure 64
Reinstalling the Motherboard 65
Replacing the Bottom Case 66
Made in Taiwan 67
Removing Notebook Components 68
Troubleshooting 72
Troubleshooting the Problem 73
Verifying the Repair 73
Recovery CD 78
Diagnostic Tools 87
Interpreting the Results 90
Power-On Self-Test 94
Table 3-2. POST Messages 95
Message Description 96
Installing the DMI Package 98
Contents of the DMI Package 98
Using the DMI Interface 99
Description of DMI 99
Uninstalling the DMI Package 99
BIOS Setup Utility 100
Caution 102
Figure 4-1. Exploded View 104
Password Removal Policy 111
Service Notes 114
4. Replaceable Parts 116
5. Reference Information 116
1. Product Information 116
2. Removal and Replacement 116

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