HP Pavilion g7 Notebook PCMaintenance and Service Guide
Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processor Intel Pentium® B970 TJ85 2.30 GHz, PGA
BD ROM and DVD±R/RW SuperMulti Double-Layer DrivespecificationsApplicable disc Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM,DVD+R,
7 Backup and recoveryYour computer includes tools provided by the operating system and HP to help you safeguard yourinformation and restore it if ever
Creating restore mediaHP recommends that you create either a set of recovery discs or a recovery flash drive to be sure thatyou can restore your compu
Performing a system restoreRecovery Manager software allows you to repair or restore the computer to its original factory state.Recovery Manager works
Restoring using the restore media1. If possible, back up all personal files.2. Insert the first recovery disc into the optical drive on your computer
Backing up and recovering your informationIt is very important to back up your files and keep any new software in a safe place. As you add newsoftware
Using Windows Backup and RestoreGuidelines:●Be sure that the computer is connected to AC power before you start the backup process.●Allow enough time
Create a system restore point1. Select Start > Control Panel > System and Security > System.2. In the left pane, click System Protection.3. C
8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 V ac, or from 220
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg
Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processor Switchable discrete graphics:●ATI Mob
Country/region Accredited agency Applicable note numberThe United States UL 21. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conducto
9 RecyclingWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and r
IndexAAC adapter light 14AC adapter, spare part numbers26Action keys 9antennalocations 12removal 80spare part number 23, 27, 81Antenna Kit, spare part
transporting 34workstation 34Hhard driveprecautions 32product description 4removal 41spare part numbers 21, 25,27, 29, 41specifications 89hard drive b
product descriptionaudio 4chipset 2display panel 3Ethernet 4external media cards 5graphics 2hard drives 4keyboard 6memory module 3microphone 4operatin
Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processor Supports:●Supports 8192 MB total syste
Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorWireless Integrated wireless local area
Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorPorts●Smart-Pin AC power adapter●Audio-
Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorOperating system Preinstalled:●Microsof
2 External component identificationTopButtonComponent DescriptionPower button●When the computer is off, press the button to turn onthe computer.●When
KeysItem Component Description(1) esc key Displays system information when pressed in combination withthe fn key.(2) Action keys Execute frequent
LightsItem Component Description(1) TouchPad light●Amber: the TouchPad is off.●Off: the TouchPad is on.(2) Caps lock light●White: Caps lock is on.●Off
TouchPadItem Component Description(1) TouchPad light●Amber: the TouchPad is off.●On: the TouchPad is on.(2) TouchPad on/off button Turns the TouchPad
© Copyright 2011 Hewlett-PackardDevelopment Company, L.P.AMD and ATI are trademarks of AdvancedMicro Devices, Inc. Bluetooth is atrademark owned by it
DisplayItem Component Description(1) WLAN antennas (2)* Send and receive wireless signals to communicatewith WLANs.(2) Webcam light On: The webcam is
Left sideItem Component Description(1)External monitor port Connects an external VGA monitor or projector.(2) Vents (2) Enable airflow to cool inte
Item Component Description(9)Drive light Blinking white: the hard drive is being accessed.(10)Power light●White: The computer is on.●Blinking white:
BottomItem Component Description(1) Battery bay Holds the battery.(2)Battery release latch Releases the battery from the battery bay.(3) Vents (4
3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modelnumber provided on th
Computer major componentsComputer major components 17
Item Component Spare part number(1) 43.9 mm (17.3 in), high definition (HD), light-emitting diode (LED), BrightView display assembly (includeswebcam,
Item Component Spare part number(5) TouchPad LED board (includes cable) 640213-001(6) TouchPad button board (includes cable) 640214-001 Cable Kit, in
Item Component Spare part number Intel Core i5-2540M 2.60 GHz (SC turbo up to 3.30 GHz), PGA processor (3.0 MBL3 cache, dual core, 35 W)631255-001 I
Item Component Spare part number(19) Hard drive SATA, does not include hard drive connector cable, isolators, or shield): For use with all computer m
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your
Cable KitItem Component Spare part number Cable Kit, includes: 640206-001(1) TouchPad cable(2) Hard drive connector cable(3) Optical drive cable22 Ch
Display assembly subcomponentsItem Component Spare part number(1) Display bezel 640204-001(2) Display hinge covers (2) 643698-001(3) Webcam/microphone
Item Component Spare part number Butter gold 640197-001 Charcoal gray 640200-001 Pewter 640201-001 Display Screw Kit (not illustrated) 640218-00124 C
Mass storage devicesItem Component Spare part number(1) Hard drive (7.0 mm (2.5 in), SATA, does not include hard drive connector cable, isolators, or
Miscellaneous partsComponent Spare part numberHP Smart AC adapter90 W PFC RC V HP Smart AC adapter, for use only with computer models equipped with ag
Spare part number Description621569-001 4 GB memory module (DDR3, 10600, 1333 MHz)630703-001 Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter for use only o
Spare part number Description640208-131 Keyboard, black, for use in Portugal (includes keyboard cable)640208-141 Keyboard, black, for use in Turkey (i
Spare part number Description641395-001 43.9 cm (17.3 in), HD, LED, BrightView display panel641396-001 Speaker Kit (includes left and right speakers a
Spare part number Description657325-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter, for use withcomputer models equipp
4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re
iv Safety warning notice
Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i
Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet 35,000 V 15,000 V 7,500 VWalking across vinyl floor 12,0
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Component replacement proceduresThis section provides removal and replacement procedures.There are as many as 51 screws that must be removed, replaced
Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit,spare part number 639455-001. There are 4
3. Remove the battery (3) from the computer.To insert the battery:1. Align the tabs on the rear edge of the battery with the notches on the rear edge
Optical driveNOTE: The optical drive spare part kit includes a bezel and bracket.Description Spare part numberBD ROM DVD±R/RW Super Multi Double-Layer
5. Remove the optical drive (2) by sliding it out of the optical drive bay.6. If it is necessary to replace the optical drive bracket, position the op
Hard drive or SSDNOTE: The hard drive spare part kit does not include the hard drive connector cable, isolators, orshield. The hard drive connector ca
Table of contents1 Product description ...
3. Remove the drive.4. Remove the drive connector cable (1) and the drive isolators (2). If it is necessary to replace thecomponents, the drive connec
RTC batteryDescription Spare part numberRTC battery (includes cable and double-sided tape) 637193-001Before removing the RTC battery, follow these ste
Memory moduleDescription Spare part number4 GB (DDR3, 10600, 1333 MHz) 621569-0012 GB (DDR3, 10600, 1333 MHz) 621565-001Before removing a memory modul
WLAN moduleDescription Spare part numberAtheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter, for use withcomputer models equipped
3. Remove the WLAN module by pulling the module away from the slot at an angle (4).NOTE: The WLAN module is designed with a notch (5) to prevent incor
KeyboardNOTE: The keyboard spare part kit includes a keyboard cable.NOTE: For the complete list of available keyboards, see Computer major components
4. Insert a screw driver or similar thin tool into the keyboard screw hole, and then press on the backof the keyboard until the keyboard disengages fr
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, andthen disconnect the keyboard cable (2) from the sy
Top coverNOTE: The top cover spare part kit includes the TouchPad and TouchPad cable.Description Spare part numberButter gold 641401-001Charcoal gray
4. Remove the two Phillips M2.5×7.0 screws (1) in the hard drive bay and the three PhillipsM2.5×5.0 screws (2) in the battery bay that secure the top
Battery ... 37Optical dri
9. Lift the rear edge of the top cover (2) until the left and right sides disengage fromthe base enclosure.10. Remove the top cover (3).Reverse this p
Power button boardDescription Spare part numberPower button board (includes cable) 640212-001Before removing the power button board, follow these step
TouchPad button boardDescription Spare part numberTouchPad button board (includes cable) 640214-001Before removing the TouchPad button board, follow t
5. Lift the rear edge of the TouchPad button board (6) until it is released from the clips built intothe top cover.6. Remove the TouchPad button board
4. Detach the TouchPad LED board (4) from the top cover. (The TouchPad LED board is attachedto the top cover with double-sided tape.)5. Remove the Tou
SpeakersDescription Spare part numberSpeaker Kit (includes left and right speakers and cable) 641396-001Before removing the speakers, follow these ste
LED boardDescription Spare part numberLED board 640215-001Before removing the LED board, follow these steps:1. Shut down the computer. If you are unsu
USB boardDescription Spare part numberUSB board (includes cable) 640211-001Before removing the USB board, follow these steps:1. Shut down the computer
Reverse this procedure to install the USB board.Power connector cableDescription Spare part numberPower connector cable 641394-001Before removing the
System boardNOTE: The system board spare part kit includes replacement thermal material. Replacementthermal material is also available in the Thermal
7 Backup and recovery ...
Remove the system board:1. Disconnect the following cables from the system board:●LED board cable (1)●Speaker cable (2)● Optical drive cable (3)● Disp
5. Lift the right side of the system board (1) until it rests at an angle.6. Remove the system board (2) by sliding it up and to the right at an angle
2. Release the clips (3) built into the base enclosure that secure the optical drive connector, andthen release the connector (4) from the clips.3. Re
Fan and heat sinkNOTE: The fan and heat sink spare part kits include replacement thermal material. Replacementthermal material is also available in th
Remove the fan and heat sink:1. Turn the system board upside down, with the fan toward you.NOTE: Steps 2 through 5 apply only to computer models equip
5. Remove the fan and heat sink (4).NOTE: The following illustration shows the fan and heat sink being removed from a computermodel equipped with an A
6. Disconnect the fan cable (1) from the system board.7. Loosen the screws (2) that secure the fan and heat sink to the system board. (Computer model
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sinkand the system board components each time the heat sink is rem
NOTE: The following illustration shows the replacement thermal material locations on acomputer model equipped with an Intel processor and a graphics s
c. Remove the fan (3) from the heat sink.Reverse this procedure to reassemble and install the fan and heat sink.Component replacement procedures 71
ProcessorNOTE: The processor spare part kit includes replacement thermal material. Replacementthermal material is also available in the Thermal Materi
●System board (see System board on page 61)● Fan and heat sink (see Fan and heat sink on page 65)Remove the processor:1. Use a flat-bladed screw drive
2. Lift the processor (3) straight up, and remove it.NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossedon th
Display assemblyNOTE: The display assembly spare part kit includes webcam, two microphones, and wirelessantenna transceivers and cables).Description S
4. Remove the display assembly (4).5. If it is necessary to replace the display bezel or any of the display assembly subcomponents:a. Remove the two s
c. Remove the display bezel (4). The display bezel is available using spare part number640204-001.6. If it is necessary to replace the webcam/micropho
b. Remove the hinge covers (2). The hinge covers are available using spare part number643698-001.8. If it is necessary to replace the display panel:a.
c. Release the adhesive strip (1) that secures the display panel cable to the display panel,and then disconnect the display panel cable (2) from the d
b. Remove the display hinges (2). The display hinges include the display hinges and bracketsand are available using spare part number 640207-001.10. I
c. Remove the wireless antenna cables and transceivers (3). The wireless antenna cablesand transceivers are available in the Antenna Kit, spare part n
1 Product descriptionCategory Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorProduct Name HP Pa
5 Setup Utility (BIOS) and SystemDiagnosticsUsing Setup UtilitySetup Utility, or Basic Input/Output System (BIOS), controls communication between all
Navigating and selecting in Setup UtilityTo navigate and select in Setup Utility, follow these steps:1. Turn on or restart the computer, and then pres
Restoring factory settings in Setup UtilityNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Setup Utility to the
Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currentlyinstalled on the computer, you
4. Double-click the file that has an .exe extension (for example, filename.exe).the BIOS installation begins.5. Complete the installation by following
6 SpecificationsComputer specifications Metric U.S.DimensionsDepth 26.8 cm 10.6 inWidth 41.2 cm 16.2 inHeight 3.1 to 3.7 cm 1.2 to 1.5 inWeight 2.97 k
43.9 cm (17.3 in) display specifications Metric U.S.DimensionsHeight 21.7 cm 8.54 inWidth 38.4 cm 15.12 inDiagonal 43.9 cm 17.29 inNumber of colors Up
Hard drive specifications 750 GB* 640 GB* 500 GB* 320 GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mm and 7.0mmLength 100.2 mm 100.2 mm 100.4 mm 100.
SSD specifications Performance Sequential read (maximum) 270 MB/sSequential write (maximum) 165 MB/sCharacteristics Interface SATA revision 2.6Flash
DVD±RW and CD-RW SuperMulti Double-Layer ComboDrive specificationsApplicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXEDMODE
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