HP Pavilion dm4 Informações Técnicas

HP Pavilion dm4 Entertainment PCMaintenance and Service Guide

Customer-accessible and upgradable √√ Supports up to 8 GB of system memory √√ DDR3-1333MHz dual channel support √√ Supports the following configu

Restoring using the restore media1. If possible, back up all personal files.2. Insert the first recovery disc into the optical drive on your computer

Backing up and recovering your informationIt is very important to back up your files and keep any new software in a safe place. As you add newsoftware

Using Windows Backup and RestoreGuidelines:● Be sure that the computer is connected to AC power before you start the backup process.●Allow enough time

Using Windows system restore pointsA system restore point allows you to save and name a snapshot of your hard drive at a specific pointin time. You ca

8 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local law

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside-down.WARNING! The backlight contains merc

18. Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20. Remove the screws (2) that secure

Wireless Integrated wireless local area network (WLAN)options by way of wireless module:√√ Intel Centrino Wireless-N 1000 802.11b/g/n 1x2 withWiDi su

IndexAAC adapterspare part numbers 22action keysidentifying 8action keys mode 83administrator password 82audio in (microphone) jack,identifying 10audi

esc key, identifying 8Ethernet, product description 2external media cards, productdescription 3external monitor port 10Ff11 91fan always on 82fan/heat

processorproduct description 1removal 77spare part numbers 15, 25, 77product descriptionaudio 2camera 2display panel 1Ethernet 2external media cards 3

Supports battery fast charge √ 9-cell (100 Whr) 3.0 Ah Li-ion battery √√ 6-cell (62-Whr) 2.80Ah Li-ion battery √√ 6-cell (55-Whr) 2.55 Ah Li-io

2 External component identificationTopTouchPadComponent Description(1)TouchPad light Turns the TouchPad on and off. Quickly double-tap theTouchPad lig

LightsComponent Description(1)Power light●White: Power is on.● Blinking white: The computer is in the Sleep state.●Off: The computer is off or in Hibe

ButtonsComponent Description(1)Power button ● When the computer is off, press the button to turn onthe computer.●When the computer is on, press the bu

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy

FrontComponent Description(1) Digital Media Slot Supports the following digital card formats:● MultiMedia card● Secure Digital (SD) card● Secure Digit

Left sideComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act a

Component Description(8) RJ-45 (network) lights●White: The network is connected.● Amber: The network is showing activity.(9)RJ-45 (network) jack Conn

© Copyright 2011 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

RearComponent DescriptionVent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internalcomponents an

3 Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer serial number and modelnumber loc

Computer major components14 Chapter 3 Illustrated parts catalog

Item Description Spare part number(1) 35.56 cm (14.0 in), SVA, high-definition (HD), BrightView LED display assemblyNOTE: See Display assembly compone

Item Description Spare part number For use in models equipped with discrete graphics 636939-001(12) Bluetooth module NOTE: The Bluetooth module cable

Item Description Spare part number Atheros AR9002WB-1NGB 802.11 b/g/n 1x1 WiFi and Bluetooth 2.1+EDR ComboAdapter (BT3.0+HS ready)For use in Algeria,

Item Description Spare part number 4 GB 621569-001(14) Battery 9-cell, 100 WHr (3.0 Ah) Li-ion 636631-001 6-cell, 62 WHr (2.80 Ah) Li-ion 593562-001

Display assembly componentsItem Description Spare part number(1) Display bezel 636938-001(2) Webcam module 615744-001(3) Display panel (35.56 cm (14.0

Item Description Spare part number(4b) Antennas and cables (5) Display hinge covers 608210-001(6) Display bracket 608214-001(7) Display back cover

Mass storage devicesItem Description Spare part number(1) Optical drive (12.7 mm, SATA, fixed) DVD±RW SuperMulti DL Drive (select models only) 6777

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Miscellaneous partsDescription Spare part numberAC adapters90 W Smart AC adapter, RC/V 3W 609940-00165 W Smart AC adapter, RC/V 3W 609939-001Power cor

Sequential part number listingSpare partnumberDescription449137-001 RTC battery490371-001 Power cord, AC, 3-pin, black, 1.83 m, for use in North Ameri

Spare partnumberDescription600370-001 Broadcom 4313/2070 802.11b/g/n (1x1) and Bluetooth high-speed Half Mini Card for use inAfghanistan, Albania, Alg

Spare partnumberDescription608222-121 Keyboard for use in English and French Canada608222-131 Keyboard for use in Portugal608222-141 Keyboard for use

Spare partnumberDescription631956-001 Intel Centrino advanced wireless-N 1030 + Bluetooth® combo 802.11b/g/ n 1x2 with WiDi supportFor use in Albania,

Spare partnumberDescription642731-001 Fan/heat sink for use in UMA models in which the processor is soldered to the system board (includesreplacement

Spare partnumberDescription678100-001 320 GB, 7200 rpm hard drive678101-001 500 GB, 7200 rpm hard drive678102-001 640 GB, 7200 rpm hard drive678103-00

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

iv Safety warning notice

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:● To avoid hand contact, transport pr

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.● When seated, wear a wrist strap

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 75 screws, in 12 different sizes, that m

Computer feetDescription Spare part numberRubber Feet Kit 608228-001The computer feet are adhesive-backed rubber pads. The feet attach to the base enc

BatteryDescription Spare part number9-cell, 100 WHr (3.0 Ah) Li-ion 636631-0016-cell, 55 WHr (2.55 Ah) Li-ion 593554-0016-cell, 62 WHr (2.80 Ah) Li-io

Memory moduleDescription Spare part number2 GB (PC3-10600 1333 MHz) 621565-0014 GB (PC3-10600 1333 MHz) 621569-001Before removing the memory module, f

5. Remove the module (2) by pulling it away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertio

RTC batteryDescription Spare part numberRTC battery 449137-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar

WLAN moduleDescription Spare partnumberIntel Centrino wireless-N 1000 802.11b/g/n 1x2 with WiDi supportFor use in Argentina, Bolivia, Brazil, Canada (

Description Spare partnumberRealtek RTL8188CE 802.11b/g/n WiFi with Realtek CSRBC4 Bluetooth 2.1+EDR AdapterFor use in Algeria, Argentina, Bahrain, Be

Table of contents1 Product description ...

3. Remove the two Phillips M2.0×4.0 screws (2) that secure the WLAN module to the computer.(The edge of the module opposite the slot rises away from t

Hard driveNOTE: All hard drive spare part kits include a hard drive bracket.NOTE: The hard drive cable is included in the Cable Kit, spare part number

5. Lift the hard drive out of the hard drive bay (2).6. If it is necessary to replace the hard drive bracket (also called the protective cover), disco

Optical driveDescription Spare part numberDVD±RW SuperMulti DL Drive (select models only) 677742-001Optical drive weight saver 660550-00Before removin

6. Firmly pull outward on the open tray (2) until the drive slides out.7. Press the bezel release button (1), lift the bezel at an angle (2), and remo

KeyboardNOTE: For a detailed list of available keyboards, see Sequential part number listing on page 23.Description Spare part numberKeyboard, standar

7. Release the zero insertion force (ZIF) connector (3) to which the keyboard cable is attached anddisconnect the keyboard cable (4) from the system b

Top coverDescription Spare part numberTop cover, Dark Umber (includes TouchPad and bracket, button board, and cable) 636946-001Top cover, Steel Gray (

3. Remove the six Phillips M2.0x2.0 broadhead screws that secure the top cover to the baseenclosure.4. Turn the computer right-side up with the front

8. Remove the four Phillips M2.0 x 4.0 screws that secure the base enclosure and lift theenclosure.9. Lift the top cover from the base enclosure to ac

Grounding guidelines ... 31Electrostatic dischar

10. Release the ZIF connector (1) to which the power button board cable is connected anddisconnect the cable from the system board (2).Reverse this pr

Fingerprint reader boardDescription Spare part numberFingerprint reader board 608225-001Before removing the fingerprint reader board, follow these ste

5. Remove the fingerprint reader board (5) from the top cover.Reverse the above procedure to install the fingerprint reader board.NOTE: To reinstall,

Power button boardDescription Spare part numberPower button board (includes cable) 658706-001Before removing the power button board, follow these step

3. Remove the power button board (2).Reverse the above procedure to install the power button board.Display assemblyDescription Spare Part Number35.56

c. Optical drive (see Optical drive on page 45)d. Top cover (see Top cover on page 49)Remove the display assembly:1. Turn the computer display-side up

7. If it is necessary to remove the display brackets, remove the two Phillips M2.0×3.0 screws (1)that secure the brackets to the base enclosure, and t

10. Remove the display bezel (4). The display bezel is available using spare part number636938-001.11. If it is necessary to replace the webcam module

13. Remove the cable from the routing path (3) along the bottom of the enclosure, disconnect thedisplay panel cable from the HP logo light cable (4),

16. Use a tool to gently pry the display hinge covers (2) from the display.17. Remove the four Phillips M2.5x3.0 screws (1) that secure the display br

6 Specifications ...

20. Remove the wireless antennas and cables (3) from the display enclosure. The wirelessantennas and cables are included in the Display Cable Kit, spa

USB boardDescription Spare part numberUSB board (includes cable) 658707-001Before removing the USB board, follow these steps:1. Shut down the computer

Reverse this procedure to install the USB board.NOTE: When reinstalling note that the screw goes into the upper hole.Power connector cableDescription

5. Remove the power connector (4) from the base enclosure.Reverse this procedure to install the power connector cable.Component replacement procedures

Bluetooth moduleNOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 608227-001.Description Spare part numberBluetooth mod

4. Remove the Bluetooth module and cable from the slot in the base enclosure (3), while noting thecable routing path atop the speaker (4).Reverse the

Speaker assemblyDescription Spare part numberSpeaker assembly 608232-001Before removing the speaker assembly, follow these steps:1. Shut down the comp

4. Lift the speaker assembly straight up (3) to remove it from the base enclosure.Reverse this procedure to install the speaker assembly.Component rep

System boardNOTE: All system board kits include replacement thermal material.NOTE: System boards with the processor already installed, as well as with

g. Display assembly (see Display assembly on page 56)h. USB board (see USB board on page 63)i. Power connector cable (see Power connector cable on pag

viii

Fan/heat sink assemblyNOTE: All fan/heat sink assembly kits include replacement thermal material.Description Spare part numberFan/heat sink assembly f

NOTE: Steps 1 through 4 apply to computers with discrete subsystem memory on the systemboard. Steps 5 through 7 apply to computers with UMA subsystem

4. Remove the fan/heat sink assembly (2).The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sinkassembly (1), the proce

5. Disconnect the fan cable from the system board.6. Follow the sequence embossed on heat sink to loosen the four Phillips M2.5×7.0 captive screws(1)

7. Remove the fan/heat sink assembly (2).The thermal material must be thoroughly cleaned from the surface of the processor component (1)and the fan/he

ProcessorNOTE: All processor spare part kits include thermal material.Description Spare part numberIntel Core i7 2620M processor, 2.7 GHz (SC turbo up

2. Lift the processor (2) straight up and remove it.NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4)embossed on

5 Setup UtilityStarting Setup UtilitySetup Utility is a ROM-based information and customization utility that can be used even when yourWindows operati

4. When a confirmation prompt with your language selected is displayed, press enter.5. To save your change and exit Setup Utility, use the arrow keys

3. When the Setup Confirmation is displayed, press enter.4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Sa

1 Product descriptionCategory Description Discrete UMAProduct Name HP Pavilion dm4 Entertainment PC √√Processors Intel® Core™ i7 processor i7-2620

Setup Utility menusThe menu tables in this section provide an overview of Setup Utility options.NOTE: Some of the Setup Utility menu items listed in t

Select To do thisAction Keys Mode Enable/disable action keys.Boot Options Set the following boot options:● f10 and f12 Delay (seconds)―Set the delay

6 SpecificationsComputer specificationsDimensions Factor Metric U.S.Depth 22.8 cm 8.98 inWidth 34.8 cm 13.7 inHeight (front to rear) 2.5 to 3.2 cm 0.

35.56 cm (14.0 in) display specificationsDimensionsActive diagonal size 35.56 cm (14.00 in)Active area 309.399 x 173.952Resolution 1366 × 768 (HD)Weig

Hard drive specifications 750 GB* 640 GB* 500 GB* 320 GB*DimensionsHeight 9.5 mmWidth 70 mmWeight 101 gInterface type SATATransfer rate 100 MB/secSec

DVD±RW SuperMulti Double-Layer Drive specificationsApplicable disc Read CD-DA, CD+(E)G, CD MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXEDMODE CD, CD-I, CD-I

System resource specificationsYou can use Device Manager to get a graphical view of the system resources that control how thedevices work on the compu

7 Backup and recovery● Restore●Creating restore media●Performing a system restore●Backing up and recovering your informationYour computer includes too

RestoreIn the event of hard drive failure, to restore your system to its factory image you will need a set ofrecovery discs or a recovery flash drive

Performing a system restoreHP Recovery Manager software allows you to repair or restore the computer to its original factorystate. HP Recovery Manager