HP D640 Manual do Utilizador

User ManualModel D640(Printer and Accessories)HP 5000Cut SheetPrinters

x 2 Control PanelIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1Getting to

Clearing Paper Path JamsPrinter Tasks 3-37Printer Tasks Figure 3-51 Removing Fuser Unit paper jam using Decurler Lever4. After you have removed the p

Clearing Paper Path Jams3-38 Printer TasksClearing a Duplex Unit JamThe duplex unit jam is indicated on the Control Panel as shown in Figure 3-53. Fi

Clearing Paper Path JamsPrinter Tasks 3-39Printer Tasks3. Remove paper as shown in Figure 3-55 and close the door. Figure 3-55 Removing paper jam fro

Clearing Paper Path Jams3-40 Printer TasksClearing a Reversing Unit Area JamThe reversing unit area paper path jam is located to the left of the dupl

Clearing Paper Path JamsPrinter Tasks 3-41Printer Tasks Figure 3-57 Freeing paper in Reversing Unit jam3. If paper is not visible, turn decurler roll

Clearing Paper Path Jams3-42 Printer Tasks5. Turn Lever 4 fully counterclockwise back into the closed position, as shown in Figure 3-59, and close th

Clearing Paper Output JamsPrinter Tasks 3-43Printer TasksClearing Paper Output JamsOnce the printed page is made, it is delivered to you outside of t

Clearing Paper Output Jams3-44 Printer Tasks2. Remove any jammed paper in the ejection unit cover area (Figure 3-62) and close the cover. Figure 3-62

Clearing Paper Output JamsPrinter Tasks 3-45Printer TasksClearing an HCO JamJams can occur at the input to the HCO. Figure 3-63 shows the HCO jam err

Clearing Paper Output Jams3-46 Printer Tasks2. Open the HCO door. Locate and turn knob 1 counterclockwise to move paper from the input area to the lo

xiClearing Paper Input Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24Clearing a Tray Pick Error Jam . .

Clearing Paper Output JamsPrinter Tasks 3-47Printer Tasks4. If jammed paper is not visible, lift lever 1 to see if there is paper jammed there. Rotat

Clearing Paper Output Jams3-48 Printer TasksSeparating the HCO and PrinterTo separate the HCO from the printer:1. The printer physically connects to

Handling Error Messages and TroubleshootingPrinter Tasks 3-49Printer Tasks3. Unscrew bracket A, which connects the HCO to the printer.4. Push the HCO

Handling Error Messages and Troubleshooting3-50 Printer TasksError Reporting/Action ResponseRefer to “Error Messages” on page A-7, for how to interpr

Ordering and Replacing Consumables 4-1Consumables4Ordering and Replacing ConsumablesIntroductionThis chapter provides user maintenance procedures to m

Ordering D640 Printer Consumables4-2 Ordering and Replacing ConsumablesOrdering D640 Printer Consumables You can order consumables directly fro

Ordering D640 Printer ConsumablesOrdering and Replacing Consumables 4-3ConsumablesTable 4-1 Consumables, product part numbers, and replacement cycles

Replacing Toner4-4 Ordering and Replacing ConsumablesReplacing TonerThe toner comes in a kit that contains bottles of toner, empty toner collector bo

Replacing TonerOrdering and Replacing Consumables 4-5ConsumablesWhen the printer is in a toner low or toner empty condition, opening the upper right

Replacing Toner4-6 Ordering and Replacing Consumables Figure 4-3 Filling the toner and removing the Toner BottleNote It will take about 30 seconds

xii Fuser Kit - Replacing the Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29Removing the Fuser . . . . . . . .

Replacing TonerOrdering and Replacing Consumables 4-7ConsumablesReplacing the Toner Collector BottleIf you have toner recycling turned on, you can sk

Replacing Toner4-8 Ordering and Replacing ConsumablesFigure 4-6 Removing the Cleaning Roller3. Insert the new cleaning roller until it clicks into pl

Replacing DeveloperOrdering and Replacing Consumables 4-9Consumables4. Close the front door.5. Press Done to return the printer Online.Replacing Deve

Replacing Developer4-10 Ordering and Replacing Consumables2. Use N to highlight Maintenance, as shown in Figure 4-9. Figure 4-9 Maintenance 3. Us

Replacing DeveloperOrdering and Replacing Consumables 4-11Consumables5. Press Select to display Developer instructions, as shown in Figure 4-12.

Replacing Developer4-12 Ordering and Replacing Consumables8. After 45 seconds, you see the display shown in Figure 4-14. Figure 4-14 Developer d

Replacing DeveloperOrdering and Replacing Consumables 4-13Consumables2. Remove the developer collector bottle, as shown in Figure 4-16. Figur

Replacing Developer4-14 Ordering and Replacing Consumables7. Open the developer fill flap, as shown in Figure 4-17.Figure 4-17 Opening the Developer

Replacing DeveloperOrdering and Replacing Consumables 4-15Consumables9. Gently tap the developer bottle to dislodge any remaining developer, as shown

Replacing Developer4-16 Ordering and Replacing ConsumablesInstalling Developer Collector Bottle1. Remove small cap on the side of the developer colle

xiii6 Advanced TopicsMaintaining Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1Print Quality T

Replacing DeveloperOrdering and Replacing Consumables 4-17ConsumablesReplacing the Ozone FilterReplace the ozone filter after every other developer r

Drum Kit - Replacing Drum and Transfer Assembly4-18 Ordering and Replacing ConsumablesDrum Kit - Replacing Drum and Transfer AssemblyThe drum and tra

Drum Kit - Replacing Drum and Transfer AssemblyOrdering and Replacing Consumables 4-19ConsumablesRemoving the Transfer Assembly1. Open the front door

Drum Kit - Replacing Drum and Transfer Assembly4-20 Ordering and Replacing Consumables3. Push in and pull up on the transfer assembly to free it from

Drum Kit - Replacing Drum and Transfer AssemblyOrdering and Replacing Consumables 4-21ConsumablesRemoving the Drum1. Turn drum locking knob countercl

Drum Kit - Replacing Drum and Transfer Assembly4-22 Ordering and Replacing Consumables2. Rotate Lever b1 clockwise, as shown in Figure 4-26. 3. Use t

Drum Kit - Replacing Drum and Transfer AssemblyOrdering and Replacing Consumables 4-23ConsumablesUnpacking the New Drum1. Open the vacuum sealed bag

Drum Kit - Replacing Drum and Transfer Assembly4-24 Ordering and Replacing ConsumablesInstalling the Drum1. Make sure Lever b1 is in the OPEN positio

Drum Kit - Replacing Drum and Transfer AssemblyOrdering and Replacing Consumables 4-25Consumables2. Gently push the drum onto the positioning pins (F

Drum Kit - Replacing Drum and Transfer Assembly4-26 Ordering and Replacing Consumables3. Maintain pressure on the drum and finger-tighten the drum lo

xiv B Host Serial and Parallel Interface ConfigurationIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Drum Kit - Replacing Drum and Transfer AssemblyOrdering and Replacing Consumables 4-27ConsumablesInstalling the New Transfer Assembly1. Remove the tr

Drum Kit - Replacing Drum and Transfer Assembly4-28 Ordering and Replacing Consumables3. Secure the transfer assembly guide by lifting Handle 3 until

Fuser Kit - Replacing the FuserOrdering and Replacing Consumables 4-29ConsumablesFuser Kit - Replacing the FuserThe fuser is replaced when the Contro

Fuser Kit - Replacing the Fuser4-30 Ordering and Replacing ConsumablesRemoving the FuserTo remove the fuser:1. Open the front door.2. Turn the fuser

Fuser Kit - Replacing the FuserOrdering and Replacing Consumables 4-31Consumables Installing the Fuser1. Locate and remove the new fuser from its pac

Fuser Kit - Replacing the Fuser4-32 Ordering and Replacing Consumables3. Maintain pressure on the fuser and finger-tighten the fuser locking knob clo

Printer Pick Roller Kit - Replacing the Tray Pick RollersOrdering and Replacing Consumables 4-33ConsumablesPrinter Pick Roller Kit - Replacing the Tr

Printer Pick Roller Kit - Replacing the Tray Pick Rollers4-34 Ordering and Replacing Consumables2. Locate the thumb screw holding the steel plate ove

Printer Pick Roller Kit - Replacing the Tray Pick RollersOrdering and Replacing Consumables 4-35Consumables4. Locate the blue plastic clip holding th

Printer Pick Roller Kit - Replacing the Tray Pick Rollers4-36 Ordering and Replacing Consumables6. Locate the blue plastic clip holding the upper rol

xvD Using PaperSupported Print Media Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-1Alternate Sources of Infor

Printer Pick Roller Kit - Replacing the Tray Pick RollersOrdering and Replacing Consumables 4-37ConsumablesNew Printer Pick Roller Kit1. Unpack the n

Printer Pick Roller Kit - Replacing the Tray Pick Rollers4-38 Ordering and Replacing Consumables1. Install the smaller lower roller (torque limiter r

Printer Pick Roller Kit - Replacing the Tray Pick RollersOrdering and Replacing Consumables 4-39Consumables3. Snap the blue plastic clip into place.

Printer Pick Roller Kit - Replacing the Tray Pick Rollers4-40 Ordering and Replacing Consumables4. Install the new upper pick roller assembly over th

Printer Pick Roller Kit - Replacing the Tray Pick RollersOrdering and Replacing Consumables 4-41ConsumablesInstalling the Covers and Trays1. Attach t

HCI Pick Roller Kit - Replacing the HCI Pick Rollers4-42 Ordering and Replacing ConsumablesHCI Pick Roller Kit - Replacing the HCI Pick RollersThis s

HCI Pick Roller Kit - Replacing the HCI Pick RollersOrdering and Replacing Consumables 4-43Consumables2. Open the HCI door, press the HCI top button

HCI Pick Roller Kit - Replacing the HCI Pick Rollers4-44 Ordering and Replacing Consumables4. Locate the white plastic clip securing the lower roller

HCI Pick Roller Kit - Replacing the HCI Pick RollersOrdering and Replacing Consumables 4-45Consumables6. Move to the front of the HCI. Locate the u

HCI Pick Roller Kit - Replacing the HCI Pick Rollers4-46 Ordering and Replacing Consumables8. From the front of the HCI, gently pull out the upper ro

xvi The Printer Menu Settings Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-12Printer Menu Settings Report Key . . . .

HCI Pick Roller Kit - Replacing the HCI Pick RollersOrdering and Replacing Consumables 4-47ConsumablesInstalling the HCI Upper Pick RollersWhen you i

HCI Pick Roller Kit - Replacing the HCI Pick Rollers4-48 Ordering and Replacing Consumables2. Once the upper roller assembly is in place, gently hold

HCI Pick Roller Kit - Replacing the HCI Pick RollersOrdering and Replacing Consumables 4-49ConsumablesInstalling the HCI Lower Pick Rollers1. Hold th

HCI Pick Roller Kit - Replacing the HCI Pick Rollers4-50 Ordering and Replacing Consumables3. On the back of the HCI, carefully extend and install ea

Maintenance 5-1Maintenance5MaintenanceIntroductionCleaning the D640 is an important factor in assuring optimum print quality. There are two cleaning r

Weekly Cleaning5-2 MaintenanceRemoving Stray TonerDuring removal or replacement of various consumable parts, toner occasionally spills onto the print

Weekly CleaningMaintenance 5-3MaintenancePrecharger AreaThe precharger is a wire located inside the drum. The drum contains a built-in cleaning rod t

Weekly Cleaning5-4 MaintenancePaper Feed AreaTo clean the paper feed area, follow these steps:1. Open the lower right cover.2. Use the supplied clean

Periodic Cleaning (When Replacing Drum)Maintenance 5-5MaintenancePrinter Exterior1. Check the paper output tray on top of the printer and use the vac

Periodic Cleaning (When Replacing Drum)5-6 MaintenanceDuplex AreaCaution As you clean the duplex unit, avoid wiping the paper sensor from right to le

About Your Printer 1-1About YourPrinter1About Your PrinterFigure 1-1 D640 with High Capacity Input and High Capacity Output installedStandard Features

Periodic Cleaning (When Replacing Drum)Maintenance 5-7Maintenance Figure 5-6 Handle 3 and Transfer Assembly Guide3. Push in and pull up on the transf

Periodic Cleaning (When Replacing Drum)5-8 Maintenance4. Use the supplied blower brush, stored in a pocket inside the front door, to clean the transf

Periodic Cleaning (When Replacing Drum)Maintenance 5-9MaintenanceTransfer Assembly GuideTo clean the Transfer Assembly Guide:1. Take out the drum uni

Periodic Cleaning (When Replacing Drum)5-10 MaintenanceLED Array AreaTo clean the LED Array:1. Use the supplied cleaning cloths to wipe up any toner

Periodic Cleaning (When Replacing Drum)Maintenance 5-11MaintenanceReinstalling the Transfer Assembly1. Using the alignment pin located on the end of

Periodic Cleaning (When Replacing Drum)5-12 Maintenance2. Secure the transfer assembly by lifting Handle 3, as shown in Figure 5-12.Figure 5-12 Secur

Advanced Topics 6-1Advanced Topics6Advanced TopicsThis chapter presents information about:• Maintaining print quality• Managing consumables• Adjusting

Maintaining Print Quality6-2 Advanced TopicsIf you are still dissatisfied with your print quality:1. Print several test pages of your typical work ou

Maintaining Print QualityAdvanced Topics 6-3Advanced TopicsGood Quality Print Sample Figure 6-1 Good quality print sample

Maintaining Print Quality6-4 Advanced TopicsSpecific Print Quality ProblemsAll sample pages are shown in Letter size and portrait orientation. Simila

Accessories For the D640 Printer1-2 About Your Printer• Toner recycling• Virtual Font Cartridges resident on internal hard disk• Operator-replaceable

Maintaining Print QualityAdvanced Topics 6-5Advanced TopicsLinesIf sharp or smeared black streaks appear on the page (in the direction the paper pass

Managing Consumables6-6 Advanced TopicsRepetitive DefectsRepetitive marks appear repeatedly on the printed side of the page.• Replace the drum unit i

Managing ConsumablesAdvanced Topics 6-7Advanced TopicsNote The factory yield estimates for consumables are determined under operating conditions whic

Managing Consumables6-8 Advanced TopicsRecyclingPrinters that user powdered toner generally only transfer about 70 to 80% of the toner used for a pag

Managing ConsumablesAdvanced Topics 6-9Advanced Topics Figure 6-2 Toner Recycling Slide SwitchDrum and DeveloperThe drum and developer are grouped to

Managing Consumables6-10 Advanced TopicsThe average number of pages in print jobs has a large effect on drum and developer life. Extra drum rotations

Adjusting Paper Path AlignmentAdvanced Topics 6-11Advanced TopicsOzone Filter The ozone filter is replaced after every two bottles of developer. If

Adjusting Paper Path Alignment6-12 Advanced TopicsThis procedure includes the following tasks:• Printing alignment sheets. When you run the alignment

Adjusting Paper Path AlignmentAdvanced Topics 6-13Advanced Topics4. From the filesC submenu shown in Figure 6-5, use N to highlight USER_ADJ, then pr

Adjusting Paper Path Alignment6-14 Advanced Topics6. The number 1 will appear in front of the ALIGNSET.* message, as shown in Figure 6-7.Figure 6-7 1

Accessories For the D640 PrinterAbout Your Printer 1-3About YourPrinterToner Recycling and Economy Mode Printing The D640 supports both toner recycli

Adjusting Paper Path AlignmentAdvanced Topics 6-15Advanced TopicsMeasuring Alignment You will now read the adjustment values.1. Carefully and accurat

Adjusting Paper Path Alignment6-16 Advanced Topics2. On the alignment sheet for tray 1, shown in Figure 6-9, locate the Feed 1 alignment indicator li

Adjusting Paper Path AlignmentAdvanced Topics 6-17Advanced Topics4. Position the line labeled "Align with left edge of printed sheet" again

Adjusting Paper Path Alignment6-18 Advanced Topics6. Record this value in the adjustment value area for tray 1 on the simplex feed alignment ruler sh

Adjusting Paper Path AlignmentAdvanced Topics 6-19Advanced TopicsDuplex (Double-Sided) Printing AlignmentFigure 6-12 illustrates the Duplex unit alig

Adjusting Paper Path Alignment6-20 Advanced TopicsSetting Alignment ValuesYou will now calculate and enter the new alignment values into the Control

Adjusting Paper Path AlignmentAdvanced Topics 6-21Advanced TopicsOnce you calculate the new value, enter it in the Control Panel as follows:3. Press

Adjusting Paper Path Alignment6-22 Advanced Topics6. Select tray1 and press P. This is the Maintenance.alignment screen, shown in Figure 6-16. Figure

Setting Up Edge-to-Edge PrintingAdvanced Topics 6-23Advanced TopicsSetting Up Edge-to-Edge PrintingThe D640 printer ordinarily enforces a 1/6" u

Configuring for LaserJet IIIsi and 4si Compatibility6-24 Advanced TopicsConfiguring for LaserJet IIIsi and 4si CompatibilityThe D640 printer is uniqu

HP 5000D640 Cut Sheet PrinterUser Manual(Printer and Accessories)Hewlett-Packard CompanyC5620-90024E0397

Accessories For the D640 Printer1-4 About Your PrinterCompatibility with LaserJet 4Si/5Si PrinterThe HP 5000 D640 is compatible with the HP LaserJet

Configuring for LaserJet IIIsi and 4si CompatibilityAdvanced Topics 6-25Advanced TopicsIf HCI-Alias is set to HCI, the values shown below in Table -6

Using Virtual Font Cartridges6-26 Advanced TopicsUsing Virtual Font CartridgesEach of the D640 internal fonts is almost identical to those used in th

Printer Messages A-1Print MessagesAPrinter MessagesPrinter Initialization FailureIn the unlikely event that the printer does not start correctly, foll

Printer MessagesA-2 Printer MessagesTo perform a printer reset, press function buttons 1, 3, and 5 (shown in Figure A-1 below) at the same time and r

Status MessagesPrinter Messages A-3Print MessagesStatus MessagesThe following is a list of normal status messages that will appear from time to time

Warning MessagesA-4 Printer MessagesWarning MessagesThe following warning messages indicate conditions that require operator intervention, such as wh

Paper Jam MessagesPrinter Messages A-5Print MessagesPaper Jam MessagesPaper jam messages appear when there is a problem moving paper through the prin

Paper Jam MessagesA-6 Printer MessagesPaper Ejection JamsEjection unit jam 1Ejection unit jam 2Raise the paper ejection cover and remove jammed paper

Error MessagesPrinter Messages A-7Print MessagesError MessagesWhen any of the following error messages appear on the first line of the display screen

Call Engineer Error Messages and CodesA-8 Printer MessagesCall Engineer Error Messages and CodesCall Engineer error messages stop the printer and tak

Getting to Know the PrinterAbout Your Printer 1-5About YourPrinterGetting to Know the PrinterOrientationUnless otherwise noted, all instructions in t

Call Engineer Error Messages and CodesPrinter Messages A-9Print MessagesTable A-5 Call Engineer error messages and codes Error MessageCode Descriptio

Call Engineer Error Messages and CodesA-10 Printer MessagesFuser temperature low alarmSVC 29 The fuser unit temperature is below a normal level.Verif

Call Engineer Error Messages and CodesPrinter Messages A-11Print MessagesToner density voltage low alarmSVC 5A The reference voltage used to measure

Call Engineer Error Messages and CodesA-12 Printer MessagesBD speed low alarmSVC 7D The BD (beam detection) cycle, inside the optical unit is below n

Call Engineer Error Messages and CodesPrinter Messages A-13Print MessagesEEPROM alarmSVC B4 The mechanism controller detected a problem with the NVRA

Host Serial and Parallel Interface Configuration B-1InterfaceConfigurationBHost Serial and Parallel Interface ConfigurationIntroductionThe D640 printe

Using the Serial InterfaceB-2 Host Serial and Parallel Interface Configurationconnector. This is a “C” type Bitronics connection. Hewlett-Packard has

Using the Serial InterfaceHost Serial and Parallel Interface Configuration B-3InterfaceConfigurationThe serial interface is accessible through a 25-p

Using the Parallel InterfaceB-4 Host Serial and Parallel Interface ConfigurationUsing the Parallel InterfaceThe parallel interface uses a 36-pin conn

Specifications and Regulatory Information C-1SpecificationsCSpecifications and Regulatory InformationIntroductionThis chapter provides specifications,

Getting to Know the Printer1-6 About Your PrinterThe D640 Printer Your printer may or may not be installed with the optional high capacity input (HCI

Printer SpecificationsC-2 Specifications and Regulatory InformationPrinter SpecificationsThis section provides general, print speed, physical, electr

Printer SpecificationsSpecifications and Regulatory Information C-3SpecificationsTable C-2 lists D640 printer print speeds for various paper sizes.Ta

Printer SpecificationsC-4 Specifications and Regulatory InformationFigure C-1 illustrates the physical specifications and Figure C-2 illustrates the

Printer SpecificationsSpecifications and Regulatory Information C-5SpecificationsFigure C-2 D640 Printer required service area dimensions Table C-4 P

Printer SpecificationsC-6 Specifications and Regulatory InformationTable C-5 Printer environmental specifications Best Printing Area Specifications

D640 Optional AccessoriesSpecifications and Regulatory Information C-7SpecificationsD640 Optional AccessoriesTable C-6 lists printer options and thei

High Capacity Input (HCI) SpecificationsC-8 Specifications and Regulatory InformationTable C-7 lists the HCI paper related specifications. Table C-7

High Capacity Input (HCI) SpecificationsSpecifications and Regulatory Information C-9SpecificationsFigure C-5 HCO (left), D640 Printer (center), and

High Capacity Output (HCO) SpecificationsC-10 Specifications and Regulatory InformationHigh Capacity Output (HCO) SpecificationsFigure C-6 shows the

High Capacity Output (HCO) SpecificationsSpecifications and Regulatory Information C-11SpecificationsHCO Physical Specifications Table C-11 lists the

Getting to Know the PrinterAbout Your Printer 1-7About YourPrinterFront and Right Side of the PrinterIn Figure 1-3, starting at the Control Panel at

Printer Custom Paper Tray SpecificationsC-12 Specifications and Regulatory InformationHCO Environmental SpecificationsTable C-13 lists the HCO enviro

Safety and Regulatory InformationSpecifications and Regulatory Information C-13SpecificationsSafety and Regulatory Information This product was teste

Safety and Regulatory InformationC-14 Specifications and Regulatory InformationAcoustics Emissions Data Communications (United Kingdom only) Pursuant

Safety Standards and General ConsiderationsSpecifications and Regulatory Information C-15SpecificationsEPA Energy Star Computer ComplianceYour D640 p

Laser Safety StandardsC-16 Specifications and Regulatory InformationLaser Safety StandardsPrinter Laser Equipment Compliance LabelThis product is a C

Laser Safety StandardsSpecifications and Regulatory Information C-17SpecificationsLaser Safety Statement (Finland Only)LASERTURVALLISUUSLUOKAN 1 LASE

HP Declaration of ConformityC-18 Specifications and Regulatory InformationHP Declaration of Conformity

Using Paper D-1Using PaperDUsing PaperThe D640 prints on a variety of print media, including paper, labels, and overhead transparencies, at up to 600

Paper ManufacturingD-2 Using PaperIn the United States, Hewlett-Packard also offers support through a local support representative. A customer suppor

Media Selection Specifications and GuidelinesUsing Paper D-3Using PaperCast SurfacesWhen a very smooth surface is required, a clay and water solution

Getting to Know the Printer1-8 About Your Printer Figure 1-4 Behind the front cover ...Floppy disk driveFront coverSerial diagnostic p

Media Selection Specifications and GuidelinesD-4 Using PaperRecommendations to the CustomerHewlett-Packard D640 printers are designed to be as flexib

Media Selection Specifications and GuidelinesUsing Paper D-5Using PaperBasis WeightBasis weight is an important characteristic to consider because, p

Media Selection Specifications and GuidelinesD-6 Using PaperCurl Curl is curvature in a sheet of paper. Curl is typically measured by laying the shee

Media Selection Specifications and GuidelinesUsing Paper D-7Using PaperPotential ProblemsSome textures improve paper feeding while others hinder the

Media Selection Specifications and GuidelinesD-8 Using PaperThe environmental conditions required to maintain the proper moisture content is 68°F to

Understanding Paper Ream LabelsUsing Paper D-9Using PaperUnderstanding Paper Ream LabelsFigure D-2, shown below, is an example of a typical label fro

General GuidelinesD-10 Using PaperNote It is possible that paper could meet all of the general specifications listed in this table and still not prin

General GuidelinesUsing Paper D-11Using PaperPre-printed Forms and LetterheadTo avoid multiple feeding and jamming problems when using pre-printed fo

General GuidelinesD-12 Using PaperAdhesive LabelsFor the purposes of this specification, a label is defined as paper with a pressure-sensitive adhesi

General GuidelinesUsing Paper D-13Using PaperNote It is possible that labels could meet all of the general specifications listed in "Adhesive La

Getting to Know the PrinterAbout Your Printer 1-9About YourPrinterBehind the Front CoverThe front cover is located below the Control Panel, as shown

General GuidelinesD-14 Using PaperRefer to Purchasing in the next section for ordering HP transparencies.Recycled Paper Recycled paper is a combinati

General GuidelinesUsing Paper D-15Using PaperPaper with Cutouts or Perforations Hewlett-Packard does not recommend using paper with cutouts or perfor

Purchasing, Handling, and StoringD-16 Using PaperOther Special MediaOdd sizes Check minimum and maximum supported sizes in Figure 3-4, Paper Sizes qu

Purchasing, Handling, and StoringUsing Paper D-17Using PaperPurchasing InformationIn the United States, Hewlett-Packard supplies labels through HP Sa

Purchasing, Handling, and StoringD-18 Using PaperStoringAdhere to the following guidelines when stacking and storing print media: • DO NOT store cart

Purchasing, Handling, and StoringUsing Paper D-19Using PaperAcclimatizing paper to the “best performance conditions” described above minimizes these

TroubleshootingD-20 Using PaperTroubleshooting Paper problems are somewhat difficult to detect. A series of steps will help isolate paper-induced pro

TroubleshootingUsing Paper D-21Using PaperDetermine if the Problem is Due to DuplexingThe duplexing feature may have both paper feed problems and pri

TroubleshootingD-22 Using PaperIs the Printer Experiencing Misfeeds?The following are some possible causes in misfeeds.• Paper may be too stiff. Chec

TroubleshootingUsing Paper D-23Using Paper• Synthetic paper• Coated paper• Other special mediaRefer to Table D-4, “Recommended paper specifications,”

Getting to Know the Printer1-10 About Your Printer Figure 1-5 Behind the front door Transfer assembly guideLever 6Handle 3Fuser unitDecurler leverLev

TroubleshootingD-24 Using PaperPaper Storage EnvironmentPaper storage and handling is as important as the paper-making process itself. Paper storage

Printing Reports E-1Printing ReportsEPrinting ReportsThe D640 printer has built-in reports that can be printed as offline test prints. This appendix d

The Printer Setup ReportE-2 Printing ReportsFigure E-1 Printer Setup Report Sample (1 of 2)1234567892

Setup Report, Page 1 KeyPrinting Reports E-3Printing ReportsSetup Report, Page 1 Keya This is the serial number for your printer.b This is the time o

Setup Report, Page 1 KeyE-4 Printing ReportsFigure E-2 Printer Setup Report Sample (2 of 2)1231

Setup Report, Page 2 KeyPrinting Reports E-5Printing ReportsSetup Report, Page 2 Keya This is the time of day the Setup Report was printed, shown in

The Maintenance ReportE-6 Printing ReportsThe Maintenance ReportThe Maintenance report will show all the important maintenance events (such as jams,

Maintenance Report KeyPrinting Reports E-7Printing ReportsFigure E-3 Printer Maintenance Report Sample12345

The Typeface ReportE-8 Printing ReportsThe Typeface ReportThe D640 comes with a number of fonts (typefaces). The typefaces available are very close t

Typeface Report KeyPrinting Reports E-9Printing ReportsFigure E-4 Typeface Report Sample12

Getting to Know the PrinterAbout Your Printer 1-11About YourPrinterBehind the Front DoorWhen you open the front door of the printer, you see the prin

The Symbol Set Table ReportE-10 Printing ReportsThe Symbol Set Table ReportThe printer has individual symbol sets for each typeface. This report show

Symbol Set Table Report KeyPrinting Reports E-11Printing ReportsFigure E-5 Symbol Set Table Report Sample1

The Printer Menu Settings ReportE-12 Printing ReportsThe Printer Menu Settings ReportThe printer can print a report showing the complete menu tree. T

Printer Menu Settings Report KeyPrinting Reports E-13Printing ReportsFigure E-6 Printer Menus Report Sample (Sheet 1 of 3)11

Printer Menu Settings Report KeyE-14 Printing ReportsFigure E-7 Printer Menus Report Sample (Sheet 2 of 3)11

Printer Menu Settings Report KeyPrinting Reports E-15Printing ReportsFigure E-8 Printer Menus Report Sample (Sheet 3 of 3)11

The Ripple Test PrintE-16 Printing ReportsThe Ripple Test PrintThe printer provides a test print ripple pattern that is useful in checking print qual

The Ripple Test PrintPrinting Reports E-17Printing ReportsFigure E-9 Printer Ripple Test Pattern Sample

Warranty and Support F-1Warranty and SupportFWarranty and SupportWhere To Call For HelpWe have established phone numbers for you to call and receive h

Where To Call For HelpF-2 Warranty and SupportFor hardware problems, call:• In the US and Canada: 1-800-633-3600• In Europe:• 31-20-682-26-28 (Englis

Getting to Know the Printer1-12 About Your PrinterFigure 1-6 Behind the upper right coverToner collector bottleToner hopperDeveloper unitDeveloper co

Where To Call For HelpWarranty and Support F-3Warranty and SupportTable F-2 International hardware supportArea Address TelephoneCanadaHewlett-Packard

Where To Call For HelpF-4 Warranty and SupportEuropeHewlett-Packard GmbH Lieblgasse 1, A-1200 Vienna, Austria 43-1-25000-555Hewlett-Packard A/S Konge

Where To Call For HelpWarranty and Support F-5Warranty and SupportIndia and Far East AreaChinaHewlett-Packard Co.,Ltd.5-6/F, West Wing Office, China

WarrantyF-6 Warranty and SupportWarrantyHP Maintenance AgreementsHewlett-Packard has several types of maintenance agreements that meets a wide range

WarrantyWarranty and Support F-7Warranty and Support• Operating the printer from a mechanical switch box without a designated surge protector.• Impro

Index-1AAC input power connector 1-15accessories, printer 1-2, C-7adding, developer 4-12adjustingpaper guides 3-3, 3-4, 3-8paper path alignment 6-11

Index-2developer purge bottle 4-16display brightness 1-18, 2-2documentation holder 1-15drum 1-11, 6-9installing 4-24removing 4-21unpacking 4-23drum k

Index-3Iinput capacity 1-1, C-7installingdeveloper collector bottle 4-16drum 4-24fuser 4-31paper trays 3-2pick rollers 4-47transfer assembly 4-27inte

Index-4paper feed areacleaning 5-4paper guidesadjusting 3-3, 3-4, 3-8custom 3-8paper indicators 1-7paper input trays, cleaning 5-4paper jamsclearing

Index-5printer control language. See PCLprinter exterior, cleaning 5-5Printer Menu Settings report E-12Printer Setup report E-1printingalignment shee

Getting to Know the PrinterAbout Your Printer 1-13About YourPrinterBehind the Upper Right CoverBy opening the upper right cover, you gain access to t

Index-6transfer assemblycleaning 5-6installing 4-27replacing 4-19transfer assembly guide 1-11cleaning 5-9transparencies, specifications D-14troublesh

READER COMMENT SHEETSystem Peripherals OperationD640 Cut Sheet Printer User ManualManual Part Number C5620-90024March 1997A reader comment sheet helps

Manual Part No.C5620-90024Copyright © 1997Hewlett-PackardE0397Printed in USA

ii Notice Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of mercha

Getting to Know the Printer1-14 About Your Printer Figure 1-7 Rear and left side of the printerUpper left coverPaper side exit (under cover)HCO conne

Getting to Know the PrinterAbout Your Printer 1-15About YourPrinterRear and Left Side of the PrinterThe rear of the printer has the features shown in

Getting to Know the Printer1-16 About Your PrinterHigh Capacity Input AccessoryAn optional High Capacity Input (HCI) accessory (shown in Figure 1-8)

Getting to Know the PrinterAbout Your Printer 1-17About YourPrinterHigh Capacity Output AccessoryThe D640 can stack paper onto the optional High-Capa

Powering On the Printer1-18 About Your PrinterPowering On the Printer1. Locate the main power switch and standby switch as shown in Figure 1-10.Figur

Control Panel 2-1Control Panel2Control PanelIntroductionThe D640 printer performs many kinds of printing tasks. Through the Control Panel menus, you c

Getting to Know the Control Panel2-2 Control PanelGetting to Know the Control Panel Figure 2-1 Control PanelControl Panel Features and FunctionsThe C

Checking Printer StatusControl Panel 2-3Control PanelAt any given time, you can only perform the action shown on the Control Panel for a particular b

Checking Printer Status2-4 Control Panel•PCLIndicates that the printer is using PCL (Printer Control Language) emulation.•OnlineThe printer is ready

Checking PaperControl Panel 2-5Control PanelChecking PaperCheck the Control Panel to make sure that paper is loaded properly and to observe the progr

iiiCopyrights and Trademark CreditsAdobe™, PostScript™, PostScript II and the PostScript Logo™ are trademarks of Adobe Sys-tems Incorporated which m

Function Buttons2-6 Control PanelTable 2-1 lists all available standard paper categories and their respective sizes.Table 2-1 Standard paper sizesFun

Function ButtonsControl Panel 2-7Control PanelTable 2-2 Control Panel Main Screen Function Buttons Navigating Through the Control PanelSubmenu Arrow

Function Buttons2-8 Control PanelTable 2-3 Control Panel Submenu Function Buttons Figure 2-8 shows continuation arrows to indicate there are addition

Custom Menu SettingsControl Panel 2-9Control PanelOnce you have highlighted the submenu selection (Figure 2-8), press the Select function button to a

Custom Menu Settings2-10 Control Panel3. Use M or N to highlight the Save or Restore (Figure 2-10).4. Use P to obtain more settings options (Figure 2

Printing Menu SettingsControl Panel 2-11Control PanelPrinting Menu SettingsThe Printing menu provides access to configuration choices that directly a

Printing Menu Settings2-12 Control PanelDuplex=OFFONTurns double-sided printing on or off. Binding=LONGEDGESHORTEDGESets the duplex binding options.L

Printing Menu SettingsControl Panel 2-13Control PanelLpi 0.01 (minimum)= 6.00100.00 (maximum)Sets the number of lines per inch to print.Error-Report=

Configuration Menu Settings2-14 Control PanelConfiguration Menu SettingsThe Configuration menu (Figure 2-13) provides access to choices that affect g

Configuration Menu SettingsControl Panel 2-15Control PanelIn the table below, * indicates that a setting is present only if required option is instal

iv Caution and WarningsA Caution denotes a hazard. It calls attention to a procedure which, if done incorrectly or inat-tentively, could damage or de

Configuration Menu Settings2-16 Control PanelImageshift.top-720(min)= 0720(max)This setting allows you to incrementally adjust the top position of th

Configuration Menu SettingsControl Panel 2-17Control PanelTip To make configuring the Imageshift and Customsize settings easier, set the units to &qu

Configuration Menu Settings2-18 Control PanelFigure 2-15 EconomodePowersaveoff15 MIN30 MIN=1 HR2 HRS3 HRSThis setting specifies the amount of time af

PCL Menu SettingsControl Panel 2-19Control PanelPCL Menu SettingsThe PCL menu (Figure 2-16) lets you set the printer’s default font and symbol set. Y

PCL Menu Settings2-20 Control PanelFontSets the default character font. SymbolsetSets the default symbol set (character set) of the font specified in

Comms Menu SettingsControl Panel 2-21Control PanelComms Menu SettingsThe Comms menu (Figure 2-18) contains options for configuring the printer’s para

Comms Menu Settings2-22 Control PanelFigure 2-20 Incoming data processing bar Timeout none=15 300 (max)Sets the time limit (in seconds) that the pr

Comms Menu SettingsControl Panel 2-23Control PanelSerial Interface Configuration ExampleThe following is an example of how to configure the serial in

Maintenance Menu Settings2-24 Control PanelMaintenance Menu SettingsThe Maintenance Menu (Figure 2-21) contains options that help you maintain the D6

Maintenance Menu SettingsControl Panel 2-25Control PanelReplaceThe Replace selection initiates the replacement procedure for the consumable items you

vWARNING! Disconnect the printer from its power source whenever performing any maintenance or installation procedure.The printer is equipped with sa

PapSize Menu Settings2-26 Control PanelPapSize Menu SettingsPapSize provides access to configure the paper size in the input trays and the HCI. When

PapSize Menu SettingsControl Panel 2-27Control PanelNote The printer does not automatically sense the size of the paper installed in the trays. You m

Test Menu Settings2-28 Control PanelTest Menu SettingsThe Test menu provides access to various print reports and file operations. Use the Test functi

Test Menu SettingsControl Panel 2-29Control PanelReport Name Report ContentsSETUPS Report• Printing Menu lists the current print job requirements.• C

Printer Tasks 3-1Printer Tasks3Printer TasksIntroductionThis chapter guides you through common tasks associated with frequent use of the printer. If y

Removing and Installing the Paper Trays3-2 Printer TasksRemoving and Installing the Paper Trays1. Pull out the standard tray as shown in Figure 3-1.F

Adjusting Standard Tray Paper GuidesPrinter Tasks 3-3Printer Tasks4. Install the custom tray as shown in Figure 3-3. Angle the tray down slightly unt

Adjusting Standard Tray Paper Guides3-4 Printer TasksFigure 3-4 Paper Sizes quick reference 5.84 7.25 8.5 1111.6910.118.267.168.2610.1110.51111.71414

Adjusting Standard Tray Paper GuidesPrinter Tasks 3-5Printer Tasks1. Each paper guide has a blue locking thumbwheel, as shown in Figure 3-5. Figure

Adjusting Standard Tray Paper Guides3-6 Printer Tasks Figure 3-7 Paper guide size selection 3. Adjust both paper guides for the same paper size.4. Tu

vi PrefaceThe User Manual contains all the information needed to operate the printer.This information is directed toward printer operators who are fa

Setting Standard Paper SizesPrinter Tasks 3-7Printer TasksSetting Standard Paper SizesUse the PapSize setting to configure the printer for the size o

Adjusting Custom Tray Paper Guides3-8 Printer Tasks5. Use M or N to move to the correct paper size (Figure 3-11). Figure 3-11 Paper size selection co

Adjusting Custom Tray Paper GuidesPrinter Tasks 3-9Printer Tasks1. Adjust the guides to the size of your paper. Figure 3-12 shows the adjustment guid

Setting Custom Paper Sizes3-10 Printer TasksSetting Custom Paper SizesThe custom paper tray can accommodate a wide range of paper sizes, using contin

Configuring Custom Tray Menu SettingsPrinter Tasks 3-11Printer Tasks3. Press P to get a list of paper sizes for this tray, as shown in Figure 3-15.Fi

Configuring Custom Tray Menu Settings3-12 Printer Tasks3. The printer has many printer unit options. (A unit is simply a measure of size used to give

Configuring Custom Tray Menu SettingsPrinter Tasks 3-13Printer Tasks10. Press M or N to select your unit size selections (Figure 3-19).Figure 3-19 Un

Configuring Custom Tray Menu Settings3-14 Printer Tasks14. Press P to highlight width.Figure 3-22 Customsize width and height selections15. Press M o

Configuring Custom Tray Menu SettingsPrinter Tasks 3-15Printer Tasks18. Press M or N until your number is highlighted (our example is 800, as shown i

Loading Paper Into Trays and HCI3-16 Printer TasksLoading Paper Into Trays and HCIThis section explains the proper paper loading process, which depen

viiOther ManualsThe HP 5000 D640 Installation Manual, C5620-90015 (English version) guides you through unpacking, setup, testing, and configuration

Loading Paper Into Trays and HCIPrinter Tasks 3-17Printer TasksTable 3-2 Paper orientation in trays and HCI Tip Use the arrow on the paper package as

Locking Paper Trays3-18 Printer TasksLocking Paper TraysAll paper sources with the same size of media are automatically linked together. This means t

Locking Paper TraysPrinter Tasks 3-19Printer Tasks4. Press N to move to traylock (Figure 3-26).Figure 3-27 traylock5. Press P to select traylock.6. P

Locking Paper Trays3-20 Printer Tasks7. For example, if you want to lock tray1, press P to select tray1. (See the screen in Figure 3-29.)Figure 3-29

Stopping or Interrupting Print JobsPrinter Tasks 3-21Printer TasksStopping or Interrupting Print JobsThe printer works in three basic states: process

Clearing a Paper Jam3-22 Printer TasksThe choices available are:Clearing a Paper JamWhen you start a print job, the printer selects paper, a page at

Clearing a Paper JamPrinter Tasks 3-23Printer TasksTable 3-3 Paper jams and remediesPaper Jam Messages RemedyRefer to pagePaper Input JamsTRAY1 Pick

Clearing Paper Input Jams3-24 Printer TasksClearing Paper Input JamsClearing a Tray Pick Error JamWhen the printer tries to load a sheet of paper fro

Clearing Paper Input JamsPrinter Tasks 3-25Printer Tasks2. Examine the right side of the tray area, particularly the extreme upper right, where the p

Clearing Paper Input Jams3-26 Printer TasksClearing a Feed Path Paper JamThe feed path paper jam paper path is the path between the paper feed unit (

ix1 About Your PrinterStandard Features of the D640 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1Accessories For the D6

Clearing Paper Input JamsPrinter Tasks 3-27Printer TasksFigure 3-37 Removing paper from side door openingFigure 3-38 Unlatching the HCILower right do

Clearing Paper Input Jams3-28 Printer Tasks3. If there is no paper there, close the door and if applicable, push the HCI inward to relatch it.4. Open

Clearing Paper Input JamsPrinter Tasks 3-29Printer Tasks6. If you can see the paper jam, reach up and remove it, as shown in Figure 3-40. Figure 3-40

Clearing Paper Input Jams3-30 Printer Tasks Figure 3-41 Turning Knobs 1 and 29. If paper is visible, reach in and remove it. If it is not visible, yo

Clearing Paper Input JamsPrinter Tasks 3-31Printer Tasks10. Raise the Transfer Guide until it latches into position, as shown in Figure 3-42, and clo

Clearing Paper Input Jams3-32 Printer TasksClearing HCI JamsWhen the printer tries to obtain a sheet of paper from the HCI and the paper fails to loa

Clearing Paper Input JamsPrinter Tasks 3-33Printer Tasks2. Inspect the top of the HCI paper stack for jammed paper and remove any sheets that are stu

Clearing Paper Input Jams3-34 Printer TasksClearing HCI Jam 2 If the Control Panel shows an HCI jam 2, there may be paper jammed between the HCI and

Clearing Paper Path JamsPrinter Tasks 3-35Printer Tasks6. Push the HCI towards the printer until it latches and check the Control Panel. 7. Press Cle

Clearing Paper Path Jams3-36 Printer TasksClearing a Fuser Unit JamThe fuser unit jam is located after the drum.1. Open the front door and lower the