HP LaserJet MFP Analog Fax Accessory 500 Manual do Utilizador

ANALOG FAX ACCESSORY 500Fax Guide

Fax feature screen ... 103Status message bar .

4. Touch Book-style or Flip-style for 2-sided pages.5. Touch the Save button.Original sizeUse the Original size feature to match your fax content to t

●Fax Settings●Fax Send Settings●Default Job Options●Image Adjustment3. Touch the Lighter or Darker buttons to adjust the Darkness setting.4. Touch the

3. Touch one of the following options:●Job Build off (default)●Job Build on4. Touch the Save button.Blank page suppressionUse the Blank page suppressi

4. Touch the Default Billing Code text box to open the keyboard.5. Enter the billing code and then touch the OK button.6. Touch the Minimum Length tex

1. From the Home screen, scroll to and touch the Administration button.2. Open the following menus:●Fax Settings●Fax Receive Settings●Fax Receive Setu

Set ring frequencyNOTE: The default ring frequency covers a broad frequency range, and should rarely requireadjustment.1. From the Home screen, scroll

6. Touch the OK button to save the changes.7. Touch the Start button to begin scanning.Erase edgesUse the Erase Edges feature to remove blemishes, suc

5. Select a color setting from the list of options.6. Touch the OK button to save the changes.7. Touch the Start button to begin scanning.Automatic pa

6. Touch the OK button to save the changes.7. Touch the Start button to begin scanning.Automatic tone adjustmentYou can configure the product to autom

10. Touch the Event Days buttons for the days to apply the fax printing schedule.11. Touch the OK button.12. Touch the Save button to save the fax pri

Blocked fax list report ... 127Speed dial list report ...

Default job optionsThe following default job options are available for configuration:●Notification●Stamp Received Faxes●Fit to Page●Paper Selection●Ou

1. From the Home screen, scroll to and touch the Administration button.2. Open the following menus:●Fax Settings●Fax Receive Settings●Default Job Opti

●Automatic (default)●Tray 1●Tray 24. Touch the Save button.Set the output binUse the Output bin feature to set which output bin to use for outputting

●Fax Settings●Fax Receive Settings●Default Job Options●Paper Selection3. Touch the name of the tray to use for received faxes.4. Touch the Save button

PollingFax polling is a feature that allows one fax machine to send a request to another fax machine for aspecific document. Both fax machines must ha

Use faxFax feature screenThe Fax feature screen is used to send faxes. To access this screen, press the Fax icon displayed onthe control panel Home sc

Status message barWhile sending and receiving faxes, status information will display in the status bar located at the topof some touch screens. This s

or 0), or a long-distance prefix. A two second pause may be included by typing a comma (,). If the faxprefix setting has been set to automatically inc

5. Using the keypad, enter a phone number andthen touch the OK button. 6. Touch the Start icon to send the fax. You caneither touch the Start icon on

2. Touch the Speed Dial Search button. Thisbutton looks like a magnifying glass and islocated to the right of the Speed Dial button. 3. Type the first

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Touch the OK button when the message Job has been aborted. displays.Touch the OK button to finish canceling the fax job and return to the fax screen.C

2. Touch the Speed Dials button to display theSpeed Dial screen. 3. Touch a Speed Dial Number. 4. Touch the Speed Dial Name box to displaythe keyboard

9. Touch the OK button. The name and faxnumber (or numbers) will appear next to theSpeed Dial Number. 10. When finished, press the OK button to return

4. Touch the Delete button. 5. Touch the Yes button to confirm the deletionof the speed dial list and to return to the Faxscreen. Delete a single num

5. Scroll through the list of fax numbers andtouch the screen to the right of last digit of thefax number to be deleted. Use the backspacekey to delet

4. Touch the down arrow on the Speed DialName box to open the drop down menu. 5. Touch the Fax Numbers item. 6. To add a fax number for a speed dial

NOTE: A Fax Call Report only generates Job numbers for final attempts. If one of these reports isprinted manually from the menu and the last call was

The transmission of the information on the Internet is done digitally instead of analog. Therefore,there are different constraints on the fax transmis

Solve fax problems●Is your fax set up correctly?●Check fax accessory status●Fax feature is not operating●General fax problems●Problems with receiving

NOTE: Roll-over lines can cause problems with the fax accessory's ability to receive faxes. Usingroll-over lines with this product is not recomme

1Overview●Introduction●HP LaserJet Analog Fax Accessory 500 features●Parts included with the fax accessoryENWW 1

Damaged / Enabled/Disabled1Fax accessory has failed; reseat the fax accessory card andcheck for bent pins. If the status is still DAMAGED, replacethe

Problem Cause SolutionNo fax address book button appears. The fax address book feature has notbeen enabled.Use the HP MFP Digital SendingSoftware Conf

Faxes are transmitting or being received very slowly.Cause SolutionThe receiving fax machine might have a slow modem speed. The fax accessory only sen

Problem Cause Solution Your phone line might be noisy or poorqualityTry using a lower baud rate to improvethe reliability of transmission. Seemaximum

If the fax process is interrupted or an error occurs during a fax transmission or reception, a two partstatus/error description is generated by the fa

Send-fax messagesTable 3-1 Send-fax messagesMessage Error No. Description Action(s)Cancelled 0 Fax was cancelled by user atcontrol panel of product.N

Table 3-1 Send-fax messages (continued)Message Error No. Description Action(s)Power Failure 0 A power failure occurredduring the fax transmissionon t

Receive-fax messagesTable 3-2 Receive-fax messagesMessage Error No. Description Action(s)Success n/a Fax received ok. None.Blocked n/a Fax reception

Fax reportsThe following sections list the fax reports available on this product. These reports can be printed orviewed on the product control panel.T

Billing code reportThe billing code report is a list of the most recent 500 faxes that were successfully sent, listed bybilling code. The following in

IntroductionThe HP LaserJet Analog Fax Accessory 500 enables the HP multifunction product (MFP) to functionas a standalone analog fax machine. For mor

Troubleshooting menu settings T.30 Trace: The T.30 trace is a printed report whichproduces a record of all the communications between thesending and r

A Service and support●Hewlett-Packard limited warranty statement●Customer supportENWW 129

Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP LaserJet Analog Fax Accessory 500 1 yearHP warrants to you, the en

Customer supportGet telephone support, free during your warranty period, foryour country/regionHave the product name, serial number, date of purchase,

132 Appendix A Service and support ENWW

B Specifications●Fax accessory product specifications●Replacement parts and accessoriesENWW 133

Fax accessory product specifications Environmental specificationsOperating environment●Temperature: 10 to 32.5° C (50 to 91° F)●Relative Humidity: 20

Replacement parts and accessoriesYou can obtain replacement parts for the fax accessory by contacting your sales representative oryour Hewlett-Packard

136 Appendix B Specifications ENWW

C Regulatory information●Environmental Product Stewardship Program●Declaration of conformity●FCC regulations●Additional FCC statement for telecom prod

HP LaserJet Analog Fax Accessory 500 featuresSend-fax features●Speed dials●Fax address book●Resolution and image-adjustment options●Billing codes●Prev

Environmental Product Stewardship ProgramProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

Declaration of conformityDeclaration of Conformityaccording to ISO/IEC 17050-1 and EN 17050-1: DoC# BOISB-0703-00-rel.12.0Manufacturer's Name: He

Declaration of Conformityaccording to ISO/IEC 17050-1 and EN 17050-1: DoC# BOISB-0703-00-rel.12.0European Contact: Your Local Hewlett-Packard Sales an

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class A digital device,pursuant to Part 15 of the FCC rules. T

Additional FCC statement for telecom products (US)This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.On th

Telephone Consumer Protection Act (US)The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computeror other electro

Canadian DOC regulationsComplies with Canadian EMC Class A requirements.« Conforme à la classe A des normes canadiennes de compatibilité électromagnét

EU Statement for Telecom OperationThis product is intended to be connected to the analog Public Switched Telecommunication Networks(PSTN) of European

New Zealand Telecom StatementsThe grant of a Telepermit for any item of terminal equipment indicates only that Telecom hasaccepted that the item compl

EMI statement (Taiwan)VCCI statement (Japan)EMC statement (China)ENWW EMI statement (Taiwan) 147

Parts included with the fax accessoryThe following components are included with the fax accessory:●Fax accessory card●Fax guide (this document) (on CD

EMC statement (Korea)148 Appendix C Regulatory information ENWW

Substances Table (China)ENWW Substances Table (China) 149

150 Appendix C Regulatory information ENWW

IndexAaccessories 135activity log 52, 126archive faxes 31, 32Bbackground settingcopying colored paper 20removing from transmittedfaxes 20batteries inc

ringer volume 27send 16, 79FCC regulations 141features, description 3feeding problems 44, 118firmware upgrades 55, 128fit-to-page 31, 99fit-to-page fa

redial-on-busy 81setting 17redial-on-error 81redial-on-no-answer 82setting 17regulatory statementsdeclaration of conformity 139remote configuration 14

© 2013 Hewlett-Packard Development Company, L.P.www.hp.com

2 HP Color LaserJet CM3530 MFP Series●Install the fax accessory in the HP Color LaserJet CM3530 MFP Series●Connect the fax accessory to a phone line●V

Install the fax accessory in the HP Color LaserJet CM3530MFP Series1. Turn the product off.2. Disconnect all power and interface cables.NOTE: This ill

3. Locate the thumb screws on the formatter board in the rear of the product.4. Unscrew the thumb screws and pull the formatter from the product.CAUTI

5. If necessary, remove the label that covers the fax port on the formatter.6. Remove the fax accessory from its packaging.CAUTION: The formatter boar

8. Connect the fax wiring harness to the fax accessory. Align the small bump on the cableconnector with the slot in the connector on the fax board. Pu

10. Reconnect the power cable and interface cables, and turn the product on.10 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW

Connect the fax accessory to a phone lineWhen connecting the fax accessory to a phone line, ensure that the phone line being used for the faxaccessory

●Country/region●Fax phone number●Company nameThis information is used in the fax header, which is printed on all outgoing faxes.The wizard starts when

1. On the control panel, scroll to and touch the Administration icon to open the Administrationmenu.2. Scroll to and touch Initial Setup to display th

Remote fax configurationIn addition to using the product control panel, you can configure the fax accessory remotely by usingvarious software tools. B

1. Start the utility (on the computer or server) to open the main screen.2. Select the product and click the Configure MFP button on the main screen,

Fax settingsThe following sections detail the various settings for sending and receiving faxes.●Send fax settings●Receive fax settings●Fax archive and

Set the redial intervalThe redial interval setting selects the number of minutes between retries if the number dialed is busyor not answering. Busy ca

HP LaserJet Analog Fax Accessory 500Fax Guide

4. Touch Fax Send Settings and use the down arrow key to scroll to Redial On No Answer.5. Touch Never or Once.6. Touch Save.Set the dial tone detectio

1. On the control panel, scroll to and touch the Administration icon to open the Administrationmenu.2. Scroll to touch Initial Setup to open the initi

Set the JBIG compression modeEnabling JBIG compression can reduce phone-call charges by reducing fax transmission time and is,therefore, the preferred

Change the light/dark settingThe light/dark setting adjusts how light or dark the transmitted image appears on the recipient faxmachine. Adjusting the

1. On the control panel, scroll to and touch the Administration icon to open the Administrationmenu.2. Scroll to and touch Initial Setup and then Fax

NOTE: The higher the resolution, the longer the transmission time required.1. On the control panel, scroll to and touch the Administration icon to ope

●Do not notify (default)●Notify when job completes●Notify only if job fails4. Touch the Print option to receive a printed notification, or touch the E

●Any size (default)●Letter (8.5x11)●Mixed Letter/Legal●Legal (8.5 x 14)●Executive (7.25 x 10.5)●Statement (8.5 x 5.5)●Oficio (8.5 x 13)●A4 (210x297 mm

1. From the Home screen, scroll to and touch the Administration button.2. Open the following menus:●Fax Settings●Fax Send Settings●Default Job Options

●Default Job Options●Blank Page Suppression3. Touch one of the following options:●Disabled (default)●Enabled4. Touch the Save button.Receive fax setti

Copyright and License© 2013 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

5. Using the keypad, type the PIN (at least four digits), and then touch OK to display the FaxPrinting menu.If you do not have a PIN, you will be prom

Remove numbers from the blocked-fax list1. On the control panel, scroll to and touch the Administration icon to open the Administrationmenu.2. Scroll

Default job optionsThe following default job options are available for configuration:●Notification●Stamp Received Faxes●Fit to Page●Paper Selection●Ou

5. Touch Disabled (default) to disable the stamp, or touch Enabled to enable the stamp.6. Touch Save.Set fit-to-pageWhen selecting a page size to prin

Archive faxesYou can save archival copies of all incoming faxes, all outgoing faxes, or both. You can send thecopies to an alternate fax number or to

5. Touch Fax Forwarding to display the PIN screen.6. Using the keypad, type the PIN (at least four digits), and then touch OK to display the FaxForwar

Use faxFax feature screenThe Fax feature screen is used to send faxes. To access this screen, press the Fax icon displayed onthe control panel Home sc

1 When the Recipient Number Entry Box is pressed, a pop up is displayed which includes the PINbutton for adding special character brackets ([ ]) to hi

●Original size (such as letter or A4)●Original sides - 1–sided or 2–sided printing●Optimize text/picture (text, mixed text and graphics, or graphics a

Send a fax using speed dialNOTE: Prior to sending a fax using speed dial, you must create a speed dial. To create a speeddial, see Create a speed dial

Table of contents1 Overview ...

NOTE: If you have made any changes to the settings on the Settings screen (such as changingnotification or 1-sided to 2-sided), a Processing Job scree

Cancel a fax1. Press the red Stop button on the control panel. The Job Status screen opens.NOTE: A short delay might occur before the job displays in

Delete a single number from the speed dial list1. On the control panel, touch the Fax icon to display the Fax screen.2. Touch Speed Dials to display t

T.30 ReportVoice Calls do not cause a T.30 report to print. All retry attempts cause a T.30 report to print. Formore information, see Service settings

If you use VoIP as part of a PBX or centralized telephone system, faxing is more reliable when youset the telephone system for passthrough mode rather

Solve fax problemsCheck fax accessory statusIf the analog-fax accessory does not appear to be functioning, print a Fax Accessory Page to checkthe stat

The product is not displaying the fax menus.Cause SolutionLAN fax is enabled. This is normal operation. When the HP Digital SendingSoftware enables LA

Problems with sending faxesProblem Cause SolutionFaxes quit during sending. The fax machine to which you aresending might be malfunctioning.Try sendin

Incoming fax calls are not being answered by the fax accessory (no fax detected).Cause SolutionThe phone cord might not be connected properly, or thep

Faxes are not printing on the product.Cause SolutionIncoming call may be a voice call. Incoming voice calls usually show up in the call report as aCom

Set the JBIG compression mode ... 20Change the sharpness setting ...

message will be shown. Nothing is wrong with the fax subsystem; the message indicates the fax wasnot completed due to a busy telephone number at the r

Send-fax messagesTable 2-1 Send-fax messagesMessage Error No. Description Action(s)Cancelled 0 Fax was cancelled by user atcontrol panel of product.N

Receive-fax messagesTable 2-2 Receive-fax messagesMessage Error No. Description Action(s)Success n/a Fax received ok. None.Blocked n/a Fax reception

Fax logs and reportsPrint the fax call reportThe fax call report is a brief report that indicates the status of the last fax that was sent or received

Print the fax activity logThe fax activity log includes the following information.●Date and time of all faxes received, sent, or failed to send●Identi

4. Scroll to and touch Billing Codes Report.5. Touch Print to print the report.Clear the fax activity log and billing code reportThe fax activity log

Fax Send settings Maximum baud rate: This setting provides a list of baud ratesto select for operation. If the fax is having communicationerrors, use

Settings in the Resets menuOpen the Administration menu, and then select the Resets menu.Resets menu settings Restore Factory Telecom Settings: This s

56 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW

3 HP Color LaserJet CM 4540 MFP Series,HP Color LaserJet Enterprise M4555 MFPSeries, HP LaserJet Enterprise 500 MFPSeries, HP LaserJet Enterprise 500

DSS fax phone book search ... 38Cancel a fax ...

Install the fax accessoryThe following sections describe the installation procedure for each of the following printers:●Install the fax accessory in t

3. Locate the thumb screws on the formatter board in the rear of the product.4. Unscrew the thumb screws and pull the formatter from the product.CAUTI

7. Locate the fax-accessory connector opening on the formatter. Align the connector on the fax-accessory with the opening on the formatter. The top ed

9. Reconnect the power cable and interface cables, and turn the product on.Install the fax accessory in the HP Color LaserJet M4555 MFP Series1. Turn

2. Disconnect all power and interface cables.21NOTE: This illustration might not show all the cables.3. Locate the thumb screws on the formatter board

4. Unscrew the thumb screws and pull the formatter from the product.CAUTION: The formatter board and the fax accessory card contain parts that are sen

7. Locate the fax-accessory connector opening on the formatter. Align the connector on the fax-accessory with the opening on the formatter. The top ed

Install the fax accessory in the HP LaserJet Enterprise 500 MFP Series1. Turn the product off, and then disconnect all power and interface cables.2. R

4. Remove the fax accessory from its packaging.CAUTION: The formatter board and the fax accessory card contain parts that are sensitive toelectrostati

7. Replace the cage cover by aligning the metal hinge tabs, and then closing the cage cover.8. Replace the formatter cover.9. Reconnect all power and

3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series,HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 5

2. Disconnect all power and interface cables.3. Locate the thumb screws on the formatter in the rear of the product, and unscrew them.4. Pull the form

6. Locate the fax accessory connector openings on the formatter. Align the connectors on the faxaccessory with the openings on the formatter, and then

8. Align the formatter to the slot at the rear of the product, and then slide the board into the product.9. Tighten the thumb screws.10. Reconnect all

Install the fax accessory in the HP LaserJet Enterprise M725 MFP Series1. Turn the product off, and then disconnect the cord from the electrical outle

4. Pull the formatter straight out of the product to remove it.5. Remove the fax accessory card from the packaging.6. Position the port end of the fax

8. Tighten the thumbscrews.9. Connect the USB and network cables to the product.10. Connect the cord to the electrical outlet, and then turn the produ

Connect the fax accessory to a phone lineWhen connecting the fax accessory to a phone line, ensure that the phone line being used for the faxaccessory

3. Follow the steps in the Fax Setup Wizard to configure the required settings.4. When the Fax Setup Wizard finishes, the option to hide the Initial S

●General Settings●Date/Time Settings●Date/Time3. Touch the correct Time Zone setting for your locale.4. Touch the Month drop down menu and select a mo

Remote fax configurationIn addition to using the product control panel, you can configure the fax accessory remotely by usingvarious software tools. B

Content orientation ... 87Original size ...

1. Start the utility (on the computer or server) to open the main screen.2. Select the product and click the Configure MFP button on the main screen,

Fax settingsThe following sections detail the various settings for sending and receiving faxes.●Send fax settings●Receive fax settings●Fax archive and

1. From the Home screen, scroll to and touch the Administration button.2. Open the following menus:●Fax Settings●Fax Send Settings●Fax Send Setup●Fax

●Fax Settings●Fax Send Settings●Fax Send Setup●Fax Dialing Settings3. Touch the Redial Interval text box to display the keypad.4. Enter the value (1–5

Set redial-on-no-answerThe redial-on-no-answer setting selects the number of times the fax accessory redials if the numberdialed does not answer. The

●Fax Send Setup●Fax Dialing Settings3. Touch the Dialing Prefix text box to display the keypad.4. Type your dialing prefix number on the keypad and th

●Fax Send Setup●General Fax Send Settings3. Touch the PC Fax Send box.4. Touch the Save button.Fax headerUse the fax header feature to control whether

●Fax Send Setup●General Fax Send Settings3. Touch the Error Correction Mode check box to enable error correction mode if it is disabled(unchecked).4.

Set the outgoing fax resolutionThe outgoing fax resolution setting determines the maximum resolution supported by the receivingfax. The fax accessory

4. Touch the Orientation button to set the page orientation.5. Touch the Save button.NotificationNotification selects when and how you are notified of