HP Officejet 350 Manual do Utilizador

Model 330Model 350HP OfficeJet Series 300Technical Support Solutions GuidePrinter  Fax  Copier  ScannerModel 300(PrinterFaxCopier Only)

Product Information 1-9HP OfficeJet Series 300 Specifications (continued)Function Specification DescriptionPrinter Specifications(continued)Internal F

5-61Problem ResolutionParameter # Description Units38 Modem loop current evaluation time. Maximum time the machine will wait forloop current before di

5-62Problem ResolutionPause Control Parameter # Description Units41 Pre dial pause mode. Specifies what type of pause HP OfficeJet Series 300 willperf

5-63Problem ResolutionParameter # Description Units44 Time of each pause. Duration of the delay when pause characters in a dial string areinterpreted

5-64Problem ResolutionDial Tone Detection Parameter # Description Units46 Maximum wait for all dial tone detection. Maximum total time that HP Office

5-65Problem ResolutionParameter # Description Units50 PSTN dial tone minimum off time. The minimum period of silence that must existbetween cadenced P

5-66Problem ResolutionParameter # Description Units54 PSTN dial tone frequency 2. Center frequency for the second component of thePSTN dial tone.Count

5-67Problem ResolutionParameter # Description Units58 Special dial tone detection time minimum. The total time a special dial tonesequence must be pre

5-68Problem ResolutionParameter # Description Units60 Special dial tone minimum on time. Minimum period of silence that must existbetween cadenced spe

5-69Problem ResolutionParameter # Description Units64 Special dial tone frequency 2. Center frequency for the second component of thespecial dial ton

5-70Problem ResolutionDialing Parameter # Description Units68 Dial pulse code. Determines the number of pulses that are issued for each digit.This pa

Product Information1-10HP OfficeJet Series 300 Specifications (continued)Function Specification DescriptionPrinter Specifications(continued)Software C

5-71Problem ResolutionParameter # Description Units71 Dial pulse break time. The duration that the dial pulse relay will be opened tocause a break o

5-72Problem ResolutionParameter # Description Units75 DTMF transmit delta low group. The relative transmit level for the low group offrequencies in t

5-73Problem ResolutionCall Progress Parameter # Description Units78 Call progress detect. Indicates the frequency combination that is used to identify

5-74Problem ResolutionParameter # Description Units81 Call progress tone minimum off time. Minimum period of silence that must existbetween cadenced

5-75Problem ResolutionParameter # Description Units85 Call progress tone frequency 2. The center frequency for the second component ofthe call progre

5-76Problem ResolutionModem Configuration Parameter # Description Units89 Equalizer. Used to select the transmission compromise equalizer. equalizer

5-77Problem ResolutionParameter # Description Units92 Modem minimum carrier detection level. Specifies the minimum modem receivelevel that is presen

5-78Problem ResolutionFax Session Configuration Parameter # Description Units94 Answer inactivity abort timer. Specifies the time from going OFF hook

5-79Problem ResolutionParameter # Description Units97 Modem transmit level maximum. Specifies the maximum modem transmit signallevel that can be enter

5-80Problem ResolutionRedialing Parameter # Description Units98 Repeat call attempts enable. If FALSE, then no automatic redialing is attempted.This

Product Information 1-11HP OfficeJet Series 300 Specifications (continued)Function Specification DescriptionCopier Specifications(Continued)Scan Margi

5-81Problem ResolutionParameter # Description Units101 Repeat call attempt timer 1 same number. Specifies the amount of time betweenrepeat call attem

5-82Problem ResolutionParameter # Description Units104 Number of call attempts timer 1. Specifies the number of repeat calls that areattempted using

5-83Problem ResolutionParameter # Description Units107 Blacklist enable. If TRUE, creates a list of numbers which have a history of noanswer. Set by

5-84Problem ResolutionMiscellaneous Country SpecificParameter # Description Units108 T5 timer. Determines the maximum time that a transmitting machin

5-85Problem ResolutionParameter # Description Units112 Modem post dropout abort timer. Specifies the maximum time the fax session willwait to detect

5-86Problem ResolutionParameter # Description Units115* Paper size. Determines default paper size. Selected by the user using the Paper Sizemenu.Coun

5-87Problem ResolutionParameter # Description Units118 Language index. Determines the language used by HP OfficeJet Series 300 in thefront panel disp

5-88Problem ResolutionParameter # Description Units122 Line type. Determines the type of telephone line that the HP OfficeJet Series 300 isconnected

5-89Problem ResolutionParameter # Description Units125 Earth flash time. Controls the duration of the earth flash when HP OfficeJet Series300 is conf

5-90Problem ResolutionParameter # Description Units128 Auto Pause Insert Enable. Specifies if s pause is automatically inserted into a dialstring whe

Product Information1-12Colored bond and photocopy paper (such as pink, yellow, or blue) can be used, as long as it meets these specifications:D Paper

5-91Problem ResolutionMiscellaneous Non-Country Specific Default ParametersParameter # Description Units130 Automatic reports. Determines when a jour

5-92Problem ResolutionParameter # Description Units138 Print TTI header. If TRUE, the header identification will beincluded on each fax page sent by

5-93Problem ResolutionParameter # Description Units152 Ink out enable. If TRUE, ink detection of the pen cartridge is in effect. If FALSE,no ink dete

5-94Problem ResolutionParameter # Description Units167 SW scaling switching threshold in photo. For factory use only.Default value = 999.N/A168 Solo/

I-1IndexIndexAccess Door Assembly, to install, 2Ć20Accessories, Ordering, 1Ć15Answering Machine, to connect and use, 2Ć28Area, maximum

I-2IndexError Codes400 level, 5Ć33500 level, 5Ć33system, 5Ć48Errror, types of notification, 5Ć6European DL envelope, loading for printi

I-3IndexMedia  Paperloading precautions, 1Ć12maximum print area, 1Ć14specifications, 1Ć12to order, 1Ć15Tray capacities, 1Ć13what t

I-4Indexfor customers, 6Ć4for Europian product support, 6Ć9for HP authorized dealers, 6Ć7for Indian product support, 6Ć13for Korean pr

I-5Index       

I-6IndexNotes:

Product Information 1-13Media Tray CapacitiesSheet capacity for the various paper tray is as follows: Access door assembly (automatic document feed t

January 22, 1996Dear Authorized-HP Dealer,Enclosed is your copy of the HP OfficeJet Series 300 Technical Support Solutions Guide, partnumber 5964-6126

Final Exam-1HP OfficeJet Series 300Final ExamFinal Exam Number 508When completing the Final Exam, your cooperation in following these directions is ne

Final Exam-2HP OfficeJet Series 300 TSSGFinal Exam QuestionsAnswer the following questions by filling in the correct circle on side 2 of the Final Exa

Final Exam-38. If a customer asks how to connect an answering machine to use with the HP OfficeJet Series 300, you wouldfind the procedure in:A. Chap

Final Exam-414. A delayed send fax from the automatic document feeder can be sent while a print job is printing?A. TrueB. False15. HP OfficeJet Series

Final Exam-521. Paper size, Reception modes and Speed Dial numbers can be set through the HP OfficeJet Series 300 displaymenu?A. TrueB. False22. In th

Product Information1-14Media Print AreaMaximum printable area for the HP OfficeJet is dependent upon the media size being used. The printable areas fo

Product Information 1-15Ordering InformationInformation on ordering exchange units under the HP Exchange program is provided with the program informat

Product Information1-16Access Door AssemblyTray BridgeTray Wire (Document Catch)Input Tray Assembly    

2-1Installation and Configuration2Installation and ConfigurationSubject PageIntroduction 2-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-2Installation and ConfigurationSubject PageSetting Up for Faxing (Germany Installation) (Continued)Receive fax and voice calls at the same phone num

Product Information 1-11Product InformationSubject PageIntroduction 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-3Installation and ConfigurationIntroductionIn this chapter contains information about installing the software applications provided with HP OfficeJe

2-4Installation and ConfigurationUsing Microsoft Windows 3.1Install the HP OfficeJet Series 300 Printer Software for Microsoft Windows 3.1 provided wi

2-5Installation and ConfigurationUse the following instructions when helping the user install the software for the first time in the HP OfficeJet Seri

2-6Installation and Configuration13. The Fax Receive Mode dialog box appears. Complete it as directed and click the OK button.If This Is the User’s Si

2-7Installation and ConfigurationProblem Recommended ActionThe user is reinstalling thesoftware. It ran correctlybefore, but now the setupprogram can

2-8Installation and ConfigurationRunning Eclipse FAX SE from the HP OfficeJet Series 300 Manager The HP OfficeJet Series 300 Models 330 and 350 includ

2-9Installation and ConfigurationChanging Parameters and Solving Problems with the OfficeJet ServiceApplicationWith assistance from a service represen

2-10Installation and ConfigurationThe following window will appear:To access the HP OfficeJet Service Application, type the password solo. Then click

2-11Installation and ConfigurationClick on the tab (Information, Parameters, Report, Language, or Remote to move between windows.The Apply button appl

2-12Installation and Configurationout. Either change the value in the “Enter new value” dialog box or enter a newparameter number into the Parameter n

Product Information1-2IntroductionThis Technical Support Solutions Guide contains information necessary to support the HP OfficeJet Series 300Printer/

2-13Installation and ConfigurationExiting the Service ApplicationWhenever exiting the Service Application Program, allow 5 to 10 seconds for the hardw

2-14Installation and Configuration The phrase “Enter header number” appears on the top line of the HP OfficeJet LCD display. A string of characters

2-15Installation and ConfigurationUsing Other PC Fax Programs With Models 330 and 350 The user can use most Windows-based PC fax software that support

2-16Installation and ConfigurationInstalling Control Panel and One-Touch Overlays Each HP OfficeJet Series 300 is shipped with a control panel overlay

2-17Installation and ConfigurationInstalling a Print Cartridge2SL421SL18AWith the control panel and top cover open, locatethe print cartridge cradle i

2-18Installation and ConfigurationInstalling an Interface Cable for Printing The user must purchase separately a shielded Centronics bi-directionsl p

2-19Installation and ConfigurationInstalling the Power Cord Make sure the printer is turned off by pressing“O” on the On/Off switch (located on the l

2-20Installation and ConfigurationInstalling an Access Door Assembly 2SL30B1The access door assembly contains the document feed tray and extender and

2-21Installation and ConfigurationInstalling an Input Tray The input tray is also known as the paper supply tray. This tray is where paper is loaded

2-22Installation and ConfigurationLoading Paper in the Input (Paper) Tray SL3SL281234Check the position of the paper size settingand adjust if necess

Product Information 1-3HP OfficeJet Model Series 300 Printer/Fax/Copier/ScannerSL1Overview of Product CapabilitiesThe following table provides an over

2-23Installation and ConfigurationLoading Envelopes in the Input (Paper) Tray SL8SL91234Slide the green paper guide until it snaps intoplace at the a

2-24Installation and ConfigurationSetting the Paper Size in the Front Panel Menu Set the paper size in the menu to match the paper size loaded in the

2-25Installation and ConfigurationSetting Up for Printing Using an HP OfficeJet Series 300 machine with the HP OfficeJet Series 300 Manager to control

2-26Installation and ConfigurationSetting Up for Faxing (U.S. and Australian Installations) Using an HP OfficeJet Series 300 with the HP OfficeJet Ser

2-27Installation and ConfigurationReceive fax and voice calls at the same phone number – without an answering machine This installation is recommended

2-28Installation and ConfigurationReceive fax and voice calls at the same phone number – with an answering machine This installation is recommended wh

2-29Installation and ConfigurationReceive fax and voice calls on the same line with distinctive ring This installation is recommended when using one t

2-30Installation and ConfigurationSetting Up for Distinctive RingDistinctive Ring in an HP OfficeJet Series 300 is set Off, but can be set On using th

2-31Installation and ConfigurationSetting the Reception Mode for Incoming Calls The Reception Mode affects how the HP OfficeJet Series 300 answers inc

2-32Installation and ConfigurationSetting the Number of Rings to Answer The number of rings setting is ONLY used when the HP OfficeJet Series 300 is i

Product Information1-4Product FeaturesThe following table lists the features of the HP OfficeJet Series 300 printer/fax/copier/scanner described in th

2-33Installation and ConfigurationSelecting Tone or Pulse Dialing The HP OfficeJet Series 300 is factory set for touchtone (Tone) dialing telephone sy

2-34Installation and ConfigurationEntering the Date and Time Date and Time entries are required on all outgoing faxes. The fax log report will also re

2-35Installation and ConfigurationEntering the Header Information (company name and fax number) Sender Identification and fax number entries are requi

2-36Installation and Configuration• Up to 20 characters are allowed, including numbers, spaces, dashes (–), and the plus sign (+).• Use the Space butt

2-37Installation and ConfigurationSetting Up for Faxing (U.K. Installation) The following types of installations are the ones recommended for use with

2-38Installation and ConfigurationReceive fax calls only – no voice calls, on a dedicated fax lineThis installation is recommended when using a separa

2-39Installation and ConfigurationReceive fax and voice calls at the same phone number – with an answering machineThis installation is recommended whe

2-40Installation and ConfigurationSetting Up for Faxing (Germany Installation) The following types of installations are the ones recommended for use w

2-41Installation and ConfigurationReceive fax calls only – no voice calls, on a dedicated fax lineThis installation is recommended when using a separa

2-42Installation and ConfigurationReceive fax and voice calls at the same phone number – with an answering machineThis installation is recommended whe

Product Information 1-5HP OfficeJet Features (Continued)Feature DescriptionMemory reception capacity Depending upon amount of information on pagessent

2-43Installation and ConfigurationSetting Up for Faxing (France Installation) The following types of installations are the ones recommended for use w

2-44Installation and ConfigurationReceive fax calls only – no voice calls, on a dedicated fax lineThis installation is recommended when using a separa

2-45Installation and ConfigurationReceive fax and voice calls at the same phone number – with an answering machineThis installation is recommended whe

2-46Installation and ConfigurationSetting Up for Faxing (Netherlands Installation) The following types of installations are the ones recommended for

2-47Installation and ConfigurationReceive fax calls only – no voice calls, on a dedicated fax lineThis installation is recommended when using a separa

2-48Installation and ConfigurationReceive fax and voice calls at the same phone number – with an answering machineThis installation is recommended whe

3-1Routine Maintenance3Routine MaintenanceSubject PageIntroduction 3-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-2Routine MaintenanceIntroduction Use the guidelines in this chapter to keep the HP OfficeJet 300, 330, or 350 in the best operating condition.Changi

3-3Routine Maintenance5SL43Place the print cartridge down into the cradle asshown. Align the green arrow on the cartridgetop with the green dot on top

3-4Routine MaintenanceNotes:

Product Information1-6Simultaneous Tasking FeaturesThe HP OfficeJet Series 300 is capable of performing several tasks at the same time. Use the follow

4-1Calibration and Adjustment4Calibration and AdjustmentSubject PageIntroduction 4-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-2Calibration and AdjustmentIntroductionThe only procedure available outside of the factory environment is the calibration chart, which can be printe

4-3Calibration and AdjustmentAfter accessing the Service and Factory Menu, scroll to the Print Calib Chart submenu and start printing the chart.The ch

4-4Calibration and AdjustmentCUT HERE12345671456FEED THIS END FIRST TOPTOPCALIBRATION VALUE SCALE950 850 750 650 550 450 500 600 700 800 900SET-UPCut

5-35Problem ResolutionCOMMUNICATION ERROR CODESRECEIVE ERRORS (400 level codes) – Code numbers not listed are not usedCODE DESCRIPTION COMMENTS401 DCN

5-36Problem ResolutionCOMMUNICATION ERROR CODES (Continued)RECEIVE ERRORS (400 level codes continued) – Code numbers not listed are not usedCODE DESCR

5-37Problem ResolutionCOMMUNICATION ERROR CODES (Continued)TRANSMIT ERRORS (500 level codes) – Code numbers not listed are not usedCODE DESCRIPTION CO

5-38Problem ResolutionCOMMUNICATION ERROR CODES (Continued)TRANSMIT ERRORS (500 level codes continued) – Code numbers not listed are not usedCODE DESC

5-39Problem ResolutionCOMMUNICATION ERROR CODES (Continued)TRANSMIT ERRORS (500 level codes continued) – Code numbers not listed are not usedCODE DESC

5-40Problem ResolutionPower-On Initialization Tests When first powered-on, the HP OfficeJet Series 300 performs a series of tests during the initializ

Product Information 1-7The following task combinations can be performed simultaneously.1. An incoming fax will be stored in memory while: faxes in me

5-41Problem ResolutionSpecial Menus and Functions Special menus and various functions can be accessed through multiple (simultaneous) button presses w

5-42Problem ResolutionAlso, after the HP OfficeJet Series 300 is powered on and in the “Ready” state, pressing the 5 and 2 buttonssimultaneously will

5-43Problem ResolutionService and Factory Menu Structure This menu tree shows the structure of the Service and Factory Menu presented on the following

5-44Problem ResolutionThere are two methods that can be used to access the Service and Factory Menu as follows: Press the * and 7 buttons simultaneou

5-45Problem ResolutionPrint Stored Params: A four-page hard copy printout of all parameter values. The report provides thefollowing: 1. Parameter numb

5-46Problem ResolutionTest Menu: This menu allows access to the following separately selectable tests:Printer Motor Test: Remove any paper from the i

5-47Problem ResolutionMonitor Test: This test is used to determine if the HP OfficeJet Series 300 is sensing a falsecalling CNG tone, which would caus

5-48Problem ResolutionSystem Error Codes System error codes may be displayed on the front panel display. They are recorded at parameter locations 176

5-49Problem ResolutionUser Menu - Associated Parameter Structure Certain user menu selections either affect, or are affected by, various internal para

5-50Problem ResolutionHP OfficeJet Series 300 Parameter Descriptions The parameter database is initialized from internal tables based on the LIU count

Product Information1-8Product SpecificationsReview the following table for product specifications of the HP OfficeJet Series 300 machines.HP OfficeJet

5-51Problem ResolutionRing Detection and Auto Answering Parameter # Description Units3* Auto answer enabled. Modified by the user using the <Receiv

5-52Problem ResolutionParameter # Description Units6 Ring detect low frequency. Minimum valid frequency for the incoming ring signal.CountryDefaultUni

5-53Problem ResolutionParameter # Description Units9 Ring envelope maximum ON time. Maximum time an entire ring signal can bepresent to be counted as

5-54Problem ResolutionParameter # Description Units12 Ring burst minimum ON time. Minimum time a single ring signal must be activebefore it is counted

5-55Problem ResolutionEavesdrop Detection and Automatic Answering Parameter # Description Units17* Eavesdrop enable. If TRUE then HP OfficeJet Series

5-56Problem ResolutionParameter # Description Units20 Eavesdrop evaluation time. Eavesdrop is automatically started (and restarted) wheneach ring ends

5-57Problem ResolutionParameter # Description Units24 Calling tone maximum OFF time. Maximum period of silence that can existbetween CNG tones for the

5-58Problem ResolutionParameter # Description Units28 Silence minimum time. An incoming fax will be detected if this period of silence isdetected. Sil

5-59Problem ResolutionConnection Establishment Parameter # Description Units31 Line seizure delay timer. Specifies the minimum time between the comple

5-60Problem ResolutionParameter # Description Units35 Modem loop current test enable. Controls if a modem loop current test isperformed after HP Offic