HP 100B SFF Especificações

Maintenance & Service Guide 100B SFF PC

2 Downloading Microsoft Windows Updates 1. To set up your Internet connection, click Start > Internet

92 PCI Express x1, x4, x8, and x16 PCI Express Connector Pin A Pin Signal Pin

93 PCI Express x1, x4, x8, and x16 PCI Express Connector Pin B Pin Signal Pin

94 B Power Cord Set Requirements The power supplies on some computers have external power switches. The

95 Country-Specific Requirements Additional requirements specific to a country are shown in parentheses and

96 C Specifications 100B SFF PC models Desktop Dimensions Approximate Weight Temperature Range

3 2 Computer Setup (F10) Utility Computer Setup (F10) Utilities Use Computer Setup (F10) Utility to do the

4 Using Computer Setup (F10) Utilities Computer Setup can be accessed only by turning the computer on or re

5 Computer Setup—File NOTE: Support for specific Computer Setup options may vary depending on the hardware

6 Computer Setup—Storage NOTE: Support for specific Computer Setup options may vary depending on the har

7 Table 2-3 Computer Setup—Storage (continued) SATA Emulation Allows you to choose how the SATA controlle

8 Shortcut to Temporarily Override Boot Order To boot one time from a device other than the default device

9 Table 2-4 Computer Setup—Security (continued) Allows you to set Enabled/Disabled (default is Enabled) f

10 Computer Setup—Power NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table 2-5 Computer

11 Table 2-6 Computer Setup—Advanced (for advanced users) (continued) On some models, allows you to enable or disable: ● PCI SERR# Generation

© Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to ch

12 NOTE: HP only supports the use of SATA hard drives on these models of computer. No Parallel ATA (PATA) dr

13 SMART ATA Drives The Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP Pers

14 This chapter provides general service information for the computer. Adherence to the procedures and preca

15 Electrostatic Discharge Information A sudden discharge of static electricity from your finger or other co

16 ● Place items on a grounded surface before removing them from their container. ● Always be properly

17 Recommended Materials and Equipment Materials and equipment that are recommended for use in preventing st

18 Routine Care General Cleaning Safety Precautions 1. Never use solvents or flammable solutions to clean

19 CAUTION: Never remove a wide leveled key (like the space bar) from the keyboard. If these keys are improp

20 Screws The screws used in the computer are not interchangeable. They may have standard or metric

21 Lithium Coin Cell Battery The battery that comes with the computer provides power to the real-time clock

iii WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

22 5 Removal and Replacement Procedures Small Form Factor (SFF) Chassis Adherence to the procedures a

23 Access Panel 1. Prepare the computer for disassembly (Preparatio

24 Front Bezel NOTE: Computer appearance may vary.

25 Installing Additional Memory The computer comes with double data rate 3 synchronous dynamic random access

26 Figure 5-3 DIMM Socket Locations – 100B SFF PC Table 6-1 DIMM Socket

27 1. Prepare the computer for disassembly (Preparation for Disassembly on page 22). 2. Remove the acc

28 Cable Management The Small Form Factor chassis is a very compact computer and proper routing of the inter

29 Drives CAUTION: Make sure personal files on the hard drive are backed up to an external stora

30 Installing and Removing Drives When installing additional drives, follow these guidelines: ● The prima

31 System Board Drive Connections Refer to the following illustrations and tables to identify the system boa

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32 Figure 5-7 Disconnecting the Optical Drive Cables 5. Slide the drive out the front of the

33 7. Press the ODD cage hook down, turn ODD cage up Figure 5-9 Optical drive butto

34 Front I/O Assembly The front I/O assembly is attached to the front of the chassis. Pull the assembly away

35 Power Switch/LED Assembly 1. Prepare the computer for disassembly (Preparation for Disassembly on page

36 System Board 1. Prepare the computer for disassembly (Preparation for Disassembly on page 22).

37 Battery The battery that comes with your computer provides power to the real-time clock and has a lifetim

38 Type 1 Battery Holder 1. Lift the battery out of its holder. Figure 5-15 Removing the battery from

39 6 Restore and Recovery Microsoft System Restore If you have a problem that might be due to software

40 You must choose one of the following methods to perform a System Recovery: ● Recovery Image — Run the

41 System Recovery at System Startup CAUTION: System Recovery deletes all data and programs you created or i

v 1 Installing and Customizing the Software ... 1 Installing th

42 Recovery Discs You should create a set of recovery discs from the recovery image stored on your hard disk

43 7 Computer Diagnostic Features Hewlett-Packard Vision Diagnostics NOTE: HP Vision Diagnostics is inc

44 NOTE: If the system does not boot to the CD in the optical drive, you may need to change the boot order i

45 Test Tab The Test tab allows you to choose various parts of the system to test. You can also choose the t

46 The Status tab also shows: ● The devices being tested ● The test status (running, waiting, passed,

47 Help Tab The Help tab contains a Vision Help section, and a Test Components section. This tab includes se

48 Protecting the Software To protect software from loss or damage, you should keep a backup copy of all sys

49 8 Troubleshooting Without Diagnostics This chapter provides information on how to identify and

50 ● Boot the computer to the Safe Mode to see if it will boot without all of the drivers loaded. When bo

51 ● Wake the computer by pressing any key on the keyboard or pressing the power button. If the system re

vi General Cleaning Safety Precautions ... 18 Cleaning the C

52 Solving General Problems You may be able to easily resolve the general problems described in this section

53 Computer appears locked up and will not turn off when the power button is pressed. Cause

54 Cursor will not move using the arrow keys on the keypad. Cause

55 Poor performance is experienced. Cause

56 Solving Diskette Problems Common causes and solutions for diskette problems are listed in the following t

57 A problem has occurred with a disk transaction. Cause

58 Solving Hard Drive Problems Hard drive error occurs. Cause

59 Solving Media Card Reader Problems CAUTION: Do not insert or remove memory cards when the in-use light is

60 Do not know how to remove a media card correctly. Cause

61 Solving Display Problems If you encounter display problems, see the documentation that came with the moni

vii System Recovery from the Windows Start Menu ... 40 System Recovery at

62 Monitor does not function properly when used with energy saver features. Cause

63 “No Connection, Check Signal Cable” displays on screen. Cause

64 Solving Audio Problems If the computer has audio features and you encounter audio problems, see the commo

65 Sound from headphones is not clear or muffled. Cause

66 Solving Printer Problems If you encounter printer problems, see the documentation that came with the prin

67 Solving Keyboard and Mouse Problems If you encounter keyboard or mouse problems, see the documentation th

68 Mouse does not respond to movement or is too slow. Cause

69 Cursor moves too fast or too slow. Cause

70 Solving Hardware Installation Problems You may need to reconfigure the computer when you add or remove ha

71 New or existing device does not work after installing a new device. Cause

viii 9 POST Error Messages ... 84 POST

72 Solving Network Problems Some common causes and solutions for network problems are listed in the followin

73 Network driver does not detect network controller. Cause

74 Diagnostics passes, but the computer does not communicate with the network. Cause

75 Solving Memory Problems If you encounter memory problems, some common causes and solutions are listed in

76 Solving CD-ROM and DVD Problems If you encounter CD-ROM or DVD problems, see the common causes and soluti

77 Cannot eject compact disc (tray-load unit). Cause

78 Recording or copying CDs is difficult or impossible. Cause

79 Solving USB Flash Drive Problems If you encounter USB flash drive problems, common causes and solutions a

80 Solving Front Panel Component Problems If you encounter problems with devices connected to the front pane

81 Solving Internet Access Problems If you encounter Internet access problems, consult your Internet Service

1 1 Installing and Customizing the Software If your computer was not shipped with a Microsoft operating syst

82 Unable to connect to the Internet. Cause

83 Solving Software Problems Most software problems occur as a result of the following: ● The application

84 9 POST Error Messages This appendix lists the error messages and the various audible sequences tha

85 Table 10-1 Numeric Codes and Text Messages (continued) Control panel message

86 Table 10-2 Diagnostic Audible Codes (continued) Beep Definition Possible Cause Recommended Action 2 short

87 10 Password Security and Resetting CMOS Resetting the Password Jumper This computer supports two

88 8. Plug in the computer and turn on power. Allow the operating system to start. This clears the curren

89 A Connector Pin Assignments This appendix contains the pin assignments for many computer and workst

90 Headphone Connector and Icon (1/8” miniphone) Pi

91 Monitor Connector and Icon Pin Signal Pin Signal 24-Pin Power Connector Front Pin