HP 6500 Series Guia do Utilizador descarregar pdf (Página 172)

Envelopes print incorrectly

Try the following solutions to resolve the issue. Solutions are listed in order, with the most

likely solution first. If the first solution does not solve the problem, continue trying the

remaining solutions until the issue is resolved.

•

Solution 1: Load the stack of envelopes correctly

•

Solution 2: Check the envelope type

•

Solution 3: Tuck the flaps to avoid paper jams

Solution 1: Load the stack of envelopes correctly

Solution: Load a stack of envelopes in the input tray, with the envelope flaps facing

up and to the left.

Make sure that you remove all paper from the input tray before loading the envelopes.

Cause: A stack of envelopes was loaded incorrectly.

If this did not solve the issue, try the next solution.

Solution 2: Check the envelope type

Solution: Do not use shiny or embossed envelopes or envelopes that have clasps

or windows.

Cause: The wrong type of envelope was loaded.

If this did not solve the issue, try the next solution.

Solution 3: Tuck the flaps to avoid paper jams

Solution: To avoid paper jams, tuck the flaps inside the envelopes.

Cause: The flaps might get caught in the rollers.

Borderless printing produces unexpected results

Solution: Try printing the image from the photo imaging software that came with

the product.

Cause: Printing a borderless image from a non-HP software application produced

unexpected results.

The product is not responding

Try the following solutions to resolve the issue. Solutions are listed in order, with the most

likely solution first. If the first solution does not solve the problem, continue trying the

remaining solutions until the issue is resolved.

•

Solution 1: Turn on the product

•

Solution 2: Load paper in the input tray

•

Solution 3: Select the correct printer

Chapter 9

168 Maintain and troubleshoot

1 2 ... 167 168 169 170 171 172 173 174 175 176 177 ... 293 294

Sem comentários

HP 6500 Series Guia do Utilizador Página 172