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C-16 AlphaServer 4000/4100 Service Manual
Enabling the Dial-Out Alert Function:
1. Enter the set rcm_dialout command, followed by a dial-out alert string, from
the SRM console (see
➊ in Example C-3).
The string is a modem dial-out character string, not to exceed 47 characters, that
is used by the RCM when dialing out through the modem. See the next topic for
details on composing the modem dial-out string.
2. Enter the RCM firmware console and enter the enable command to enable
remote access dial-in. The RCM firmware status command should display
“Remote Access: ENABLE.” (See
➋.)
3. Enter the RCM firmware alert_ena command to enable outgoing alerts. (See
➌.)
- AlphaServer 4000/4100 1
- Contents 3
- Chapter 3 Troubleshooting 4
- Chapter 4 Power System 4
- Chapter 5 Error Logs 4
- Chapter 6 Error Registers 5
- Appendix A Running Utilities 6
- Variables 6
- Examples 7
- Document Structure 11
- Intended Audience 11
- Documentation Titles 12
- Information on the Internet 13
- Chapter 1 15
- System Overview 15
- PK-0702-96 16
- PK-0702C-96 20
- 70-33002-01 21
- Interlock 21
- Switches 21
- 1.4 Cabinet System 22
- Figure 1-8 Cabinet Fan Tray 23
- 1.5 Pedestal System 24
- PK-0307a-96 25
- 1.6 Control Panel and Drives 26
- 1.7 System Consoles 28
- 1.8 System Architecture 30
- 1.9 System Motherboard 32
- ➊ CPU module 33
- ➋ Memory module 33
- ➌ Bridge module 33
- ➍ Power control module 33
- 1.10 CPU Types 34
- 1.11 Memory Modules 36
- 1.12 Memory Addressing 38
- 1.13 System Bus 40
- Figure 1-18 Bridge Module 42
- 1.15 PCI I/O Subsystem 44
- 1.16 Server Control Module 46
- 1.17 Power Control Module 48
- 1.18 Power Supply 50
- Chapter 2 53
- Power-Up 53
- P0 TEST 11 CPU00 54
- ➌ Test number 55
- 2.2 Power-Up Sequence 56
- PKW0431D-96 57
- PKW0431E-96 58
- 2.3 SROM Power-Up Test Flow 60
- Table 2-2 SROM Tests 62
- 2.4 SROM Errors Reported 63
- 2.5 XSROM Power-Up Test Flow 64
- Table 2-3 XSROM Tests 65
- Table 2-4 Memory Tests 66
- 2.6 XSROM Errors Reported 67
- 2.7 Console Power-Up Tests 68
- PKW0434-96 70
- 2.9 Console Power-Up Display 72
- 2.10 Fail-Safe Loader 76
- Chapter 3 77
- Troubleshooting 77
- CPU LEDs 78
- PKW0436A-96 82
- Figure 3-3 PCM LEDs 84
- Troubleshooting 3-9 85
- LED State Description 85
- 3.3 Maintenance Bus (I 86
- 3.5 Testing an Entire System 89
- 3.5.1 Testing Memory 91
- 3.5.2 Testing PCI 93
- Chapter 4 95
- Power System 95
- 4.1 Power Supply 96
- Power Control 98
- Module Slot 98
- System Motherboard 98
- PK-0710-96 98
- 4.4 Power-Up/Down Sequence 102
- PKW0406-95 104
- PKW0406A -95 105
- PKW0406E-97 106
- Power System 4-13 107
- America and Japan) 108
- PKW0406C-95 109
- Chapter 5 111
- Error Logs 111
- 5.1 Using Error Logs 112
- 5.1.1 Hard Errors 114
- 5.1.2 Soft Errors 114
- 5.1.3 Error Log Events 115
- 5.2 Using DECevent 116
- 5.2.2 Filtering Events 118
- Example 5-1 MCHK 670 122
- Error Logs 5-13 123
- Error Logs 5-15 125
- Error Logs 5-17 127
- Error Logs 5-19 129
- Error Logs 5-23 133
- Error Logs 5-25 135
- Error Logs 5-27 137
- Error Logs 5-29 139
- Error Logs 5-33 143
- Error Logs 5-35 145
- Error Logs 5-37 147
- Bcache error (630 entry) 150
- Error Logs 5-41 151
- Error Logs 5-43 153
- 5.4.1 System Bus ECC Error 155
- 5.4.6 PCI Master Abort 159
- 5.4.7 PCI System Error 159
- 5.4.8 PCI Parity Error 159
- 5.4.9 Broken Memory 160
- 5.4.10 Command Codes 162
- 5.4.11 Node IDs 163
- 5.5.1 PALcode Overview 164
- 5.5.2 Double Error Halt 165
- Error Logs 5-57 167
- Example 5-9 INFO 5 Command 168
- Error Logs 5-59 169
- Example 5-10 INFO 8 Command 170
- Chapter 6 171
- Error Registers 171
- PKW0453-96 172
- <39:32> 176
- Interface Registers 177
- (MC_ERR0 - Offset = 800) 178
- (MC_ERR1 - Offset = 840) 179
- 6.1.4 CAP Error Register 181
- (CAP_ERR - Offset = 880) 181
- Chapter 7 185
- Removal and Replacement 185
- 7.2 FRU List 186
- 7.3 4100 Power System FRUs 192
- 7.4 4000 Power System FRUs 194
- PKW0404-96 196
- PCI (4000) 198
- CPU Module 202
- System Bus 202
- Card Cage 202
- Figure 7-7 Removing CPU Fan 204
- PKW411A-96 204
- Memory Module 206
- PKW0408-96 206
- Replacement 208
- (B3040-AA) 210
- (B3040-AB) 212
- PKW0418-96 224
- Cable Harness 226
- 17-04217-01 226
- 17-04199-01 226
- To O C P 228
- To Floppy 228
- PKW0419T-97 230
- Replacement (Cabinet) 238
- PKW0417C-96 238
- Replacement (Pedestal) 240
- PKW0417B-96 242
- Figure 7-27 Removing CD-ROM 244
- Power LED 246
- To S C M 246
- PKW0441B-96 248
- Appendix A 257
- Running Utilities 257
- PK-0729-96 258
- A.3 Running ECU 260
- PK-0726A-96 262
- Continued on next page 264
- (Continued) 266
- Creating the Diskettes 268
- Performing the Update 270
- Disk(Continued) 272
- Internal Floppy Disk 273
- A.5.5 LFU Commands 278
- Running Utilities A-25 281
- Appendix B 283
- SRM Console Commands and 283
- Environment Variables 283
- Appendix C 291
- Operating the System Remotely 291
- C.1.1 Modem Usage 292
- C.1.3 RCM Commands 296
- C.1.3.1 alert_clr 298
- C.1.3.2 alert_dis 298
- C.1.3.3 alert_ena 298
- C.1.3.4 disable 299
- C.1.3.5 enable 299
- C.1.3.6 hangup 299
- C.1.3.7 halt 300
- C.1.3.8 help or ? 300
- C.1.3.9 poweroff 300
- C.1.3.10 poweron 301
- C.1.3.11 quit 301
- C.1.3.12 reset 302
- C.1.3.13 setesc 302
- C.1.3.14 setpass 303
- C.1.3.15 status 304
- C.1.4 Dial-Out Alerts 305
- ➊ in Example C-3) 306
- C.1.6 Troubleshooting Guide 309
- C.1.7 Modem Dialog Details 312
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