Standard Care Package
Package that maintains high level of server availability
HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure for c3000/c7000
enclosure
Provides for the installation and startup of a BladeSystem c3000 Infrastructure in a single blade enclosure
including hardware and software, including deployment of OS, HP SIM, RDP, RDP, PMP and VPM
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA0-5964ENW.pdf
HP Installation and Startup Service for HP BladeSystem c-Class Enhanced Network
HP Provides for the configuration and testing of BladeSystem Ethernet interconnect switches to facilitate
proper implementation of network protocols and access to advanced features
http://h20195.www2.hp.com/V2/GetPDF.aspx/4aa0-5969ENW.pdf
3-Year, HP 6 hour Hardware Support Onsite Call-to-Repair Service for c3000/c7000 enclosure + 3-
Year, HP 6 hour Hardware Support Onsite Call-to-Repair Service for Blade server
Provides an IT manager with a team of support specialists who will quickly begin troubleshooting the
system to help return the hardware to operating condition within 6 hours of the initial service request to
the HP Global Solution Center
http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EN.pdf
3-Year , HP 24x7 Software Support for Insight Control
Provides for the deployment and basic configuration of HP Insight Control on HP ProLiant ML and DL series
servers or HP BladeSystem servers
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6645EEE.pdf
1-Year HP Proactive Select 30 Credit
Provides a flexible way to purchase HP best-in-class consultancy and technical services
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-3842ENN.pdf
Additional Services
: Software OS (Microsoft, Linux (SUSE/Red Hat) & VMware Installation & Start Up and
Software Support); Microsoft or Linux or VMware education courses; +60 Proactive Select Credits, Factory
Express.
Basic Care Package
Delivers minimum recommended support service level
HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure for c3000/c7000
enclosure
Provides for the installation and startup of a BladeSystem c3000 Infrastructure in a single blade enclosure
including hardware and software, including deployment of OS, HP SIM, RDP, RDP, PMP and VPM
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA0-5964ENW.pdf
3-Year, HP 24x7 4 hour Response, Hardware Support Onsite Service for c3000/c7000 enclosure + 3-
Year, HP 24x7 4 hour Response, Hardware Support Onsite Service for Blade server
Provides you with rapid remote support and if required an HP authorized representative who will arrive on
site any time and day of the year to begin hardware maintenance service within 4 hours of the service
request being logged
http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EEE.pdf
3-Year , HP 24x7 Software Support for Insight Control
QuickSpecs
HP ProLiant BL280c Generation 6 (G6) Server Blade
Service and Support
DA - 13294 North America — Version 28 — September 14, 2012
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