HP ProLiant ML150 Especificações Rápidas descarregar pdf (Página 11)

QuickSpecs

HP ProLiant ML150 Generation9 (Gen9)

Service and Support

c04447841 – DA – 15090 North America — Version 1 — December 1, 2014

Page 11

Service and Support

HP Technology Services for Industry Standard Servers

HP Technology Services delivers confidence, reduces risk and helps customers realize agility and stability. Connect to

HP to help prevent problems and solve issues faster. Our support technology lets you to tap into the knowledge of

millions of devices and thousands of experts to stay informed and in control, anywhere, any time.

Protect your business beyond warranty with HP Care Pack Services

HP Care Pack Services enable you to order the right service level, length of coverage and response time as you

purchase your new server, giving you full entitlement for the term you select.

Optimized Care

Supports maintaining servers at optimum performance availability

HP Proactive Care with 24x7 coverage, three year Care Pack Service

HP Proactive Care helps prevent problems and stabilize IT by utilizing secure, real-time, predictive analytics and

proactive consultations when your products are connected to HP. This Care Pack Service combines three years’

proactive reporting and advice with our 24x7 coverage and enhanced escalation management, four hour hardware

response time and two hour call back for software questions on leading industry standard software running on your

HP ProLiant server. http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA3-8855ENW.pdf

Standard Care

Package

Supports maintaining high level of server availability

Foundation Care 24x7, three-year Care Pack Service

HP Foundation Care 24x7 connects you to HP 24 hours a day, seven days a week for assistance on resolving issues.

Hardware onsite response within four hours if needed; collaborative software included in this Care Pack service

provides troubleshooting assistance on industry leading software running on your HP server. Simplify your support

experience and make HP your first call for hardware or software questions.

http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA4-8876ENW&cc=us&lc=en

Related Services

HP ProLiant Server Hardware Installation

Provides for the basic hardware installation of HP branded servers, storage devices and networking options to assist

you in bringing your new hardware into operation in a timely and professional manner.

http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN.pdf

Factory Express for Servers and storage

HP Factory Express offers configuration, customization, integration and deployment services for HP servers and

storage products. Customers can choose how their factory solutions are built, tested, integrated, shipped and

deployed. For more information on Factory Express services for your specific server model please contact your sales

representative or go to: http://www.hp.com/go/factory-express.

Data Privacy Services

Protect your data through better media management. HP Data privacy services help manage and protect sensitive

data to reduce the risk of unauthorized access to private information and help meet compliance requirements. Our

retention services allow you to keep drives and other devices upon failure, our removal services provide convenient

data sanitization and our recovery services allow you to safely retire IT assets and capture any remaining value from

the hardware. http://www.hp.com/services/dataprivacy

Additional HP Care Pack services can be found at: http://www.hp.com/go/cpc

Get connected to HP to

improve your support

experience

Prevent problems with innovative, automated monitoring tools and proactive services. Combining Proactive Care

Services with our remote support technology such as Insight Online provides you with expert advice and personalized,

cloud-based automated IT support, helping to prevent unplanned down time and solve problems quickly. For more

information, visit: http://www.hp.com/go/proactiveinsightexperience

HP Support Center

Personalized online support portal with access to information, tools and experts to support HP business products.

Submit support cases online, chat with HP experts, access support resources or collaborate with peers. Learn more

http://www.hp.com/go/hpsc

HP's Support Center Mobile App** allows you to resolve issues yourself or quickly connect to an agent for live support.

Now, you can get access to personalized IT support anywhere, anytime.

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