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D-6 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide
Compaq Confidential – Need to Know Required
Writer: Cynthia Dresden Project: Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide Comments: Graphics Replaced
Part Number: 203510-001 File Name: o-appd Troubleshooting-J.doc Last Saved On: 7/12/01 11:20 AM
Figure D-1. Diagnostic steps
- Setup and Installation Guide 1
- First Edition (May 2001) 1
- Part Number 203510-001 1
- Compaq Computer Corporation 1
- Contents 3
- Chapter 3 4
- Chapter 4 5
- Chapter 5 5
- Chapter 6 6
- Chapter 8 6
- Chapter 10 7
- Appendix A 8
- Appendix B 8
- Appendix C 8
- Appendix D 8
- Appendix E 9
- Appendix F 9
- Appendix G 9
- About This Guide 10
- Symbols on Equipment 11
- Symbols in Text 11
- Rack Stability 12
- Getting Help 12
- Compaq Website 13
- Compaq Authorized Reseller 13
- Server Features 14
- Server Features 1-3 16
- Standard Features 17
- Expansion Slots 18
- Integrated SCSI Controller 18
- Standard Interfaces 20
- Storage Media 20
- System Health Monitoring 22
- Warranties 23
- Pre-Failure Warranty 24
- Integrated Features 25
- Software Tools and Utilities 25
- Security Features 27
- Diagnostic Tools 28
- Chapter 2 29
- Optimum Environment 30
- Power Requirements 32
- Temperature Requirements 33
- Rack Planning Resources 34
- Rack Warnings and Cautions 35
- Server Warnings and Cautions 36
- Rack Server Shipping Contents 37
- Table 2-1 38
- Rack Mounting Hardware 38
- Optional Installation Service 39
- Installing Hardware Options 41
- Tower and Rack Servers 42
- Opening the Media Door 44
- Locating Serial Numbers 45
- Locating the Torx T-15 Tool 46
- Preparing the Server 46
- Front Panel Components 47
- Table 3-4 48
- Rear Panel Components 49
- Table 3-6 50
- System Board Components 51
- Powering Down the Server 52
- Table 3-8 53
- Removing the Access Panel 55
- Processors and PPMs 59
- Table 3-9 60
- Installing a PPM 63
- Identifying DIMM Slots 65
- Table 3-10 65
- DIMM Slot Identification 65
- DIMM Installation Guidelines 66
- Table 3-11 67
- DIMM Part Numbers 67
- Installing DIMMs 67
- Removable Media Devices 73
- 11. Power up the server 77
- Redundant Hot-Plug Fans 80
- Item Description 81
- Redundant I/O Fan 6 81
- Redundant CPU Fan 2 81
- Redundant CPU Fan 4 81
- Installing Hot-Plug Fans 83
- Replacing Hot-Plug Fans 85
- Table 3-13 86
- Hot-Plug Power Supply Bays 86
- PCI Expansion Boards 89
- Installing the Rack Server 94
- Measuring with the Template 96
- Installing Server Rails 99
- Table 4-1 107
- Rear Panel Connectors 107
- Management Arm 108
- Powering Up the Server 110
- Table 4-2 111
- 6. Restart the server 112
- Registering Your Server 113
- Routine Maintenance 113
- Rack Options 115
- Installing the Tower Server 116
- Connecting the Power Cord and 118
- Peripheral Devices 118
- Table 5-1 119
- Table 5-2 121
- Smart Array 5i Controller 125
- Preparing for Installation 126
- Removing PCI Expansion Boards 127
- Removing the Center Wall 129
- Completing the Installation 136
- Installing the Center Wall 137
- Chapter 7 141
- Introduction 141
- Features 142
- Installation 148
- Table 7-1 149
- Remote Management Connectors 149
- Table 7-2 151
- Configuration and Operation 153
- Server Cabling 154
- Hot-Plug SCSI Hard Drives 155
- Diskette Drive 156
- IDE CD-ROM Drive 157
- Internal Tape Drives 158
- Hot-Plug Fans 162
- Hot-Plug Power Supplies 162
- Power Button/LED Assembly 163
- PCI Hot Plug Backplane 163
- SCSI Cabling Guidelines 163
- SCSI Cables and Connectors 165
- External SCSI Hard Drives 166
- External Storage Devices 166
- External USB Devices 167
- Rack Cabling Guidelines 168
- Chapter 9 170
- ROM-Based Setup Utility 171
- System Options 172
- IPL Device Boot Order 173
- PCI Devices 173
- Boot Controller Order 173
- Date and Time 173
- Server Passwords 173
- Automatic Server Recovery 174
- Server Asset Tags 174
- Advanced Options 174
- Utility Language 175
- Table 9-1 176
- RBSU Default Settings 176
- Redundant ROM Support 178
- ROMPaq Utility 179
- Remote ROM Flash Utility 179
- ROM Legacy USB Support 180
- SmartStart for Servers CD 180
- SmartStart Diskette Builder 181
- SmartStart Scripting Toolkit 182
- Compaq Insight Manager XE 183
- Compaq Diagnostics Utility 184
- Automatic Server Recovery-2 184
- Integrated Management Log 184
- Viewing the Log 185
- Viewing the Event List 186
- Printing the Event List 186
- Compaq Survey Utility 186
- PCI Hot Plug Technology 188
- PCI Hot Plug Capability 190
- PCI Hot Plug Utility 190
- PCI Hot Plug Slot Features 190
- PCI Hot Plug Button 190
- PCI Expansion Slot LEDs 191
- Table 10-2 192
- External PCI Hot Plug LEDs 192
- Table 10-3 193
- PCI Hot Plug Expansion Slots 195
- PCI Hot Plug Utilities 202
- PCI Hot Plug Actions 203
- Connecting to a Remote Server 204
- Replacing an Expansion Board 204
- Navigating the NCMCON Menus 205
- Removing an Expansion Board 206
- Adding an Expansion Board 207
- Regulatory Compliance Notices 209
- Class A Equipment 210
- Class B Equipment 210
- Modifications 211
- European Union Notice 212
- Japanese Notice 213
- Taiwanese Notice 213
- Laser Devices 213
- Laser Safety Warnings 214
- Laser Product Label 214
- Battery Replacement Notice 215
- Power Cords 216
- Mouse Compliance Statement 216
- Electrostatic Discharge 217
- Grounding Methods 218
- Server Error Messages 219
- Table C-1 220
- POST Error Messages 220
- Server Error Messages C-3 221
- Troubleshooting 222
- Diagnostic Steps 226
- Figure D-1. Diagnostic steps 227
- Table D-2 228
- Table D-3 229
- Table D-4 230
- Table D-5 231
- Table D-6 232
- Problems After Initial Boot 233
- ROMPaq Disaster Recovery 235
- Information Resources 235
- LED Indicators and Switches 236
- Front Panel LEDs 237
- Hot-Plug SCSI Hard Drive LEDs 238
- Table E-2 239
- Table E-3 240
- PCI Hot Plug LEDs 242
- RJ-45 Connector LEDs 243
- Hot-Plug Power Supply LEDs 245
- Hot-Plug Fan LEDs 246
- System Board LEDs 246
- Table E-7 247
- Combinations 248
- Table E-8 249
- System Board Switches 250
- System Maintenance Switch 251
- System Identification Switch 252
- Non-Maskable Interrupt Switch 252
- System Configuration Settings 253
- ROMPaq Disaster Recovery Mode 254
- Server Specifications 255
- Tower Server 256
- Rack Server 257
- System Battery 258
- Figure G-1. System battery 259
- 5. Insert the new battery 260
- By Devin 261
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