HP StorageWorks 20 - Modular Smart Array Guia do Utilizador descarregar pdf (Página 9)

About This Guide 9

HP Technical Support

Telephone numbers for worldwide technical support are listed on the HP support

website:

http://www.hp.com/support/.

Collect the following information before calling:

■ Technical support registration number (if applicable)

■ Product serial numbers

■ Product model names and numbers

■ Applicable error messages

■ Operating system type and revision level

■ Detailed, specific questions

For continuous quality improvement, calls may be recorded or monitored.

Customer Self Repair

HP customer self repair (CSR) programs allow you to repair your HP StorageWorks

product. If a CSR part needs replacing, HP ships the part directly to you so that you

can install it at your convenience. Some parts do not qualify for CSR. Your HP-

authorized service provider will determine whether a repair can be accomplished by

CSR.

For more information about CSR, contact your local service provider. For North

America, see the CSR website:

http://www.hp.com/go/selfrepair

Product Warranties

For information about HP StorageWorks product warranties, see the warranty

information website:

http://www.hp.com/go/storagewarranty

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HP StorageWorks 20 - Modular Smart Array Guia do Utilizador Página 9