HP 2000C Manual do Utilizador descarregar pdf (Página 34)

Section 2 Problem Solving and Maintenance

Troubleshooting Printing Problems

Your HP 2000C printer and printer driver software have been

designed to work together to enable you to print documents

easily and efficiently. If a printing problem does occur, and

two-way communication between your printer and computer

(or network) is working, you will receive a help message on

your computer screen.

Using the HP 2000C Toolbox

for Troubleshooting

If a printing problem occurs and you don’t receive

an on-screen help message, you can use the online

troubleshooting feature built into the HP 2000C Toolbox.

In the Toolbox, click the Troubleshooting tab. The

troubleshooting information in the HP 2000C Toolbox

is designed to help you diagnose and solve most of the

common printing problems that can occur.

To use the troubleshooting feature in the

HP 2000C Toolbox

1 Open the HP 2000C Toolbox. To open the

HP 2000C Toolbox:

Windows 95 and Windows NT 4.0

• Double-click the HP 2000C Toolbox icon in the

bottom-right corner of the Windows Taskbar.

• From the Start Menu, choose Programs. Then, choose

HP 2000C Utilities, then HP 2000C Toolbox.

Windows 3.1

• Double-click the HP 2000C Toolbox icon in the

HP 2000C Utilities Program Group.

2 Click the Troubleshooting tab, then follow the

instructions on your computer screen.

Using the HP 2000C Toolbox for Troubleshooting

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HP 2000C Manual do Utilizador Página 34