HP P1102w Manual do Utilizador

LASERJET PROFESSIONAL P1100 Printer series User Guidewww.hp.com/support/ljp1100series

HP fraud hotline and Web site ... 50Recycle supplies ...

Solve performance problemsProblem Cause SolutionPages print but are totally blank. The cartridge pull tab or the sealing tapemight still be in the pri

Solve connectivity problemsSolve direct-connect problemsIf you have connected the product directly to a computer, check the USB cable.●Verify that the

The product cannot connect to the wireless network.CauseSolutionThe product wireless settings and the network settings do notmatch.You might need to c

Solve product software problemsSolve common Windows problems Error message:"General Protection FaultException OE""Spool32""Il

The product name does not appear in the product list in the Printer Setup Utility or Print & Fax list.CauseSolutionThe product might not be ready.

You are unable to print from a third-party USB card.CauseSolutionThis error occurs when the software for USB products is notinstalled.When adding a th

94 Chapter 8 Solve problems ENWW

A Supplies and accessories●Order parts, accessories, and supplies●Part numbersENWW 95

Order parts, accessories, and suppliesOrder supplies and paper www.hp.com/go/suresupplyOrder genuine HP parts or accessories www.hp.com/buy/partsOrder

B Service and support●Hewlett-Packard limited warranty statement●HP's Premium Protection Warranty: LaserJet print cartridge limited warranty stat

Moisture ... 86Optimize and improve image qua

Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP LaserJet Professional P1100, P1100w One year from date of purchase

HP's Premium Protection Warranty: LaserJet printcartridge limited warranty statementThis HP product is warranted to be free from defects in mater

End User License AgreementPLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User LicenseAgreement (“EULA”) is a contract between (a)

Software will agree to this EULA. Upon transfer of the HP Software, your license is automaticallyterminated.b. Restrictions. You may not rent, lease o

Customer self-repair warranty serviceHP products are designed with many Customer Self Repair (CSR) parts to minimize repair time andallow for greater

Repack the productIf HP Customer Care determines that your product needs to be returned to HP for repair, follow thesesteps to repack the product befo

104 Appendix B Service and support ENWW

C Specifications●Physical specifications●Power consumption, electrical specifications, and acoustic emissions●Environmental specificationsENWW 105

Physical specificationsTable C-1 Physical specifications1Specification HP LaserJet Professional P1100 Printer seriesProduct weight 4.7 kg (10.4 lb)Pr

D Regulatory information●FCC regulations●Environmental product stewardship program●Declaration of conformity (base models)●Declaration of conformity (

Multiple returns (more than one cartridge) ... 110Single returns ...

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC rules. T

Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

Return and recycling instructionsUnited States and Puerto RicoThe enclosed label in the HP LaserJet toner cartridge box is for the return and recyclin

Material restrictionsThis HP product does not contain added mercury.This HP product does not contain a battery.Disposal of waste equipment by users in

Declaration of conformity (base models)according to ISO/IEC 17050-1 and EN 17050-1; DoC#: BOISB-0901-00-rel.1.0Manufacturer’s Name: Hewlett-Packard Co

Declaration of conformity (wireless models)according to ISO/IEC 17050-1 and EN 17050-1; DoC#: BOISB-0901-01-rel.1.0Manufacturer’s Name: Hewlett-Packar

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations

Laser statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP LaserJet Professional P1100, P1100w, laserkirjoitin on käyttäjän kannalta turval

Substances Table (China)116 Appendix D Regulatory information ENWW

Additional statements for wireless productsFCC compliance statement—United StatesExposure to radio frequency radiationCAUTION: The radiated output pow

1 Product basics●Product comparison●Environmental features●Product features●Product viewsENWW 1

Notice for use in FranceFor 2.4 GHz Wireless LAN operation of this product certain restrictions apply: This equipment may beused indoor for the entire

IndexAaccessoriesordering 95, 96part numbers 96acoustic specifications 106address, printerMacintosh, troubleshooting 92altitude specifications 106ant

first pageuse different paper 19fraud hotline 50GGeneral Protection FaultExceptionOE 91HHP Customer Care 102HP fraud hotline 50HP Smart Install tab (e

paper, ordering 96part numbersprint cartridges 96pausing a print request 38physical specifications 106pickup rollerchange 55clean 61portstroubleshooti

vertical repetitive defects 84wave 85wireless problems 89wrinkles 85See also problem-solvingspecial mediaguidelines 31special paperguidelines 31specif

© 2010 Hewlett-Packard Development Company, L.P.www.hp.com*CE651-90926**CE651-90926*CE651-90926

Product comparisonHP LaserJet Professional P1100 Printer series HP LaserJet Professional P1100w Printer series●Speed: Up to 18 A4 pages per minute (pp

Product featuresBenefit Supporting featuresExcellent print quality●Genuine HP print cartridge.●FastRes 600 setting provides 600 dots per inch (dpi) ef

Product viewsFront and left side view3256174Table 1-1 HP LaserJet Professional P1100 Printer series1 Output bin2 Foldable output tray extension3 Inpu

3256174Table 1-2 HP LaserJet Professional P1100w Printer series1 Output bin2 Foldable output tray extension3 Priority input slot4 Main input tray5 Po

Back view2131 USB port2 Power connector3 Kensington lockSerial number and product number locationThe label that contains the product number and serial

Control-panel layoutNOTE: See Interpret control-panel light patterns on page 70 for a description of what the lightpatterns mean.21Table 1-3 HP Laser

4 Ready light: When the product is ready to print, the ready light is on. When the product is processing data, the readylight blinks.5 Cancel butt

2 Software for Windows●Supported operating systems for Windows●Supported printer-drivers for Windows●Priority for print settings●Change printer-driver

Supported operating systems for WindowsThe product comes with software for the following Windows® operating systems:●Windows Vista (32-bit and 64-bit)

Priority for print settingsChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and dialog bo

Change printer-driver settings for WindowsChange the settings for all print jobsuntil the software program is closedChange the default settings for al

Remove software for WindowsUse the uninstall utility to remove Windows software1. Click the Start button, and then click the Programs or All Programs

Supported utilities (wireless models only)Embedded Web serverThe product is equipped with an embedded Web server, which provides access to information

3 Use the product with Mac●Software for Mac●Print with MacENWW 15

Software for MacSupported operating systems for MacintoshThe product supports the following Macintosh operating systems:●Mac OS X v10.4, v10.5, and v1

Change printer-driver settings for MacintoshChange the settings for all print jobsuntil the software program is closedChange the default settings for

HP LaserJet Professional P1100 Printer seriesUser Guide

Software for Mac computersHP Printer Utility for MacUse the HP LaserJet Utility to print the product information pages and to change the Auto-Off sett

Print with MacCreate and use printing presets in MacintoshUse printing presets to save the current printer driver settings for reuse.Create a printing

Print multiple pages on one sheet of paper in MacintoshYou can print more than one page on a single sheet of paper. This feature provides a cost-effec

4 Connect the product●Supported network operating systems (wireless models only)●USB connection●Network connection (wireless models only)ENWW 21

Supported network operating systems (wireless modelsonly)The product supports the following operating systems for wireless printing:●Windows Vista (32

USB connectionThis product supports a Hi-Speed USB 2.0 connection. You must use an A-to-B type USB cable that isno longer than 2 m (6.56 ft).HP Smart

Network connection (wireless models only)The product can connect to wireless networks.Supported network protocolsTo connect a networking-equipped prod

●If the HP Smart Install program does not start automatically, AutoPlay might be disabled onthe computer. Browse the computer and double-click the HP

Perform a peer-to-peer (ad-hoc) wireless installationThe product can be installed wirelessly to a computer through a peer-to-peer (ad-hoc) installatio

Configure the network productUse the Wireless Configuration utilityUse the Wireless Configuration utility to configure the product to print on a wirel

Copyright and License© 2010 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

IP addressThe product IP address can be set manually, or it can be configured automatically using DHCP, BootP,or AutoIP.To change the IP address manua

5 Paper and print media●Understand paper and print media use●Special paper or print media guidelines●Change the print driver to match the media type a

Understand paper and print media useThis product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide

Special paper or print media guidelinesThis product supports printing on special media. Use the following guidelines to obtain satisfactoryresults. Wh

Change the print driver to match the media type and sizeSelecting media by type and size results in significantly better print quality for heavy paper

Supported paper sizesThis product supports various paper sizes, and it adapts to various media.NOTE: To obtain best print results, select the appropri

Supported paper types and tray capacitySupported paper and print media typesFor a complete list of specific HP-brand paper that this product supports,

Paper orientation for loading traysIf you are using paper that requires a specific orientation, load it according to the information in thefollowing t

Tray adjustment for short media (base models only)To print on media shorter than 185 mm (7.28 in), use the short media extender to adjust your input t

6 Print tasks●Cancel a print job●Print with WindowsENWW 37

Conventions used in this guideTIP: Tips provide helpful hints or shortcuts.NOTE: Notes provide important information to explain a concept or to comple

Cancel a print jobYou can stop a print job by using the software program.NOTE: It can take several minutes for all print jobs to clear after you have

Print with WindowsNOTE: Depending on the software program, the commands and dialog box names that follow mightbe different.Open the Windows printer dr

Create a custom printing quick set1. Open the printer driver, and then click the Properties or Preferences button. The Print TasksQuick Sets drop-down

Print the first or last page on different paper with Windows1. Open the printer driver, click the Properties or Preferences button, and then click the

6. Retrieve the printed stack from the output bin, and, maintaining the paper orientation, place it withthe printed-side facing down in the input tray

Print multiple pages per sheet with Windows1. Open the printer driver, click the Properties or Preferences button, and then click the Finishingtab.2.

44 Chapter 6 Print tasks ENWW

7 Manage and maintain the product●Print the information pages●Use the HP Embedded Web Server (wireless models only)●Economy settings●Manage supplies a

Print the information pagesYou can print the following information pages.Configuration pageThe configuration page lists current product settings and p

Use the HP Embedded Web Server (wireless models only)Use the HP Embedded Web Server (EWS) to view product and network status and to manage printingfun

iv Conventions used in this guide ENWW

Settings tabUse this tab to configure the product from your computer. If this product is networked, always consultwith the product administrator befor

Economy settingsAuto-Off modeAuto-Off is an energy-saving feature of this product. After a user-specified time period, the productautomatically reduce

Manage supplies and accessoriesCorrectly using, storing, and monitoring the print cartridge can help ensure high-quality print output.Check and order

Replacement instructionsRedistribute tonerWhen a small amount of toner remains in print cartridge, faded or light areas might appear on the printedpag

3. Reinsert the print cartridge into the product, and then close the print-cartridge door.If the print is still light, install a new print cartridge.R

2. Remove the new print cartridge from the packaging. Place the used print cartridge in the bag andbox for recycling.CAUTION: To prevent damage to the

4. Bend the tab on the left side of the cartridge until the tab breaks loose, and then pull the tab untilall the tape is removed from the cartridge. P

Replace the pickup rollerNormal use with good media causes wear. The use of poor media might require more frequentreplacement of the pickup roller.If

3. Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller towardthe front.4. Gently pull the pickup roller up a

6. Rotate the top of the new pickup roller away from you until both sides snap into place.7. Insert the print cartridge in the product, and then close

Table of contents1 Product basicsProduct comparison ...

Replace the separation padNormal use with good media causes wear. The use of poor media might require more frequentreplacement of the separation pad.I

4. Remove the separation pad.5. Insert the new separation pad, and screw it into place.ENWW Manage supplies and accessories 59

6. Reconnect the power cord, and then turn on the product.60 Chapter 7 Manage and maintain the product ENWW

Clean the productClean the pickup rollerIf you want to clean the pickup roller before deciding to replace it, follow these instructions:1. Unplug the

Clean the paper pathIf you are experiencing toner specks or dots on the printouts, clean the paper path. This process usesa transparency to remove dus

Clean the print-cartridge areaYou do not need to clean the print-cartridge area often. However, cleaning this area can improve thequality of the print

2. With a dry, lint-free cloth, wipe any residue from the paper-path area and the print-cartridge cavity.3. Reinstall the print cartridge, and then cl

4. Disconnect the power cord.Clean the exteriorUse a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device.P

66 Chapter 7 Manage and maintain the product ENWW

8 Solve problems●Solve general problems●Interpret control-panel light patterns●Clear jams●Solve paper-handling problems●Solve image-quality problems●S

Resize documents or print on a custom paper size ... 19Print a cover page ...

Solve general problemsIf the product is not responding correctly, complete the steps in the following checklist, in order. If theproduct does not pass

8. Print a configuration page. See Print the information pages on page 46.a. If the page does not print, verify that the input tray contains paper.b.

Interpret control-panel light patternsTable 8-1 Status-light legendSymbol for "light off"Symbol for "light on"Symbol for "li

Light status State of the product ActionReady light is blinking, and attentionlight is off.The product is receiving or processingdata.No action is req

Light status State of the product ActionThe wireless light is blinking. The product is attempting to locate awireless network.No action is required.Th

Clear jamsWhen clearing jams, be careful not to tear jammed paper. If a small piece of paper remains in the product,it could cause additional jams.Com

Jam locationsJams can occur at the following locations in the product.2311 Internal areas2 Input tray3 Output binNOTE: Jams can occur in more than one

NOTE: Depending on where the jam is located, some of the following steps might not be necessary.1. Open the print-cartridge door, and then remove the

3. With both hands, grasp the side of the jammed media that is most visible (this includes the middle),and carefully pull it free from the product.4.

Clear jams from the output areasCAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.Damage caused by sharp objec

Stop the current print job from the software program ... 38Print with Windows ...

3. Reinstall the print cartridge, and then close the print-cartridge door.78 Chapter 8 Solve problems ENWW

Clear jams from inside the product1. Open the print-cartridge door, and then remove the print cartridge.CAUTION: To prevent damage, do not expose the

3. Reinstall the print cartridge, and then close the print-cartridge door.Solve repeated jams●Verify that the input tray is not overfilled. The input

Solve paper-handling problemsThe following problems with media cause print-quality deviations, jamming, or damage to the product.Problem Cause Solutio

Solve image-quality problemsYou can prevent most print-quality problems by following these guidelines.●Use paper that meets HP specifications. See Pap

Dropouts●A single sheet of media might be defective. Try reprintingthe job.●The media moisture content is uneven or the media hasmoist spots on its su

Loose toner●The fuser temperature might be too low. In the printerdriver, make sure the appropriate media type is selected.●Clean the inside of the pr

Curl or wave●Check the media type and quality. Both high temperatureand high humidity cause media to curl.●The media might have been in the input tray

MoistureNOTE: This product dissipates heat by using convectivecooling. The heat and moisture generated by the printingprocess escape through vents in

3. Click the Device settings tab, and then move the Print Density slider to the desired setting.4. Click the Apply button to accept the setting, and t