Hp Designjet Z2100 Photo Printer series Manual do Utilizador

HP Designjet Z2100 Photo Printer SeriesUsing your printer

Ecological specifications ... 165Enviro

5. Insert the new printhead into its correct slot in the carriage.CAUTION Insert the printhead slowly and vertically, straight down. It may be damaged

8. Ensure the end of the blue handle catches the wire loop on the near side of the carriage.9. Lower the handle to rest on the carriage cover.When all

92 Chapter 8 Handling ink cartridges and printheads ENWWHandling ink cartridgesand printheads

9 Maintaining the printer●Check printer status●Clean the exterior of the printer●Replace the cutter●Maintain the ink cartridges●Move or store the prin

Check printer statusYou can check the current status of the printer in various ways:●If you start HP Easy Printer Care under Windows or HP Printer Uti

4. Lift the ink cartridge cover on the left-hand side of the printer.5. Press the button behind the ink cartridges to release the cover of the left-ha

7. Unscrew and remove the cutter stop using the TORX PLUS screwdriver provided with the newcutter. The screw is captive and will not fall out.8. Remov

10. Slide the new cutter into position on the cutter rail.The two wheels on the bottom of the cutter should engage the central ridge on the cutter rai

11. Fit the cutter stop onto the end of the cutter rail, holding it there with one hand while you tightenthe screw with the screwdriver in your other

Maintain the ink cartridgesDuring the normal lifetime of a cartridge, no specific maintenance is required. However, in order tomaintain the best print

1 Introduction●Safety precautions●HP Start-Up Kit●Using this guide●The printer's main features●The printer's main components●The front panel

already used in preparing the printheads. Go to the front panel and select the Image Quality Maintenancemenu icon , then Advanced > Purge ink.Tip B

Printer maintenance kitsThree maintenance kits are available for your printer, containing components that may need to bereplaced after long use. When

102 Chapter 9 Maintaining the printer ENWWMaintaining the printer

10 Accessories●How to order supplies and accessories●Introduction to the accessoriesENWW 103Accessories

How to order supplies and accessoriesThere are two alternative ways to order supplies or accessories for your printer:●Visit http://www.hp.com/go/desi

NOTE This list is likely to change over the course of time. For the latest information, seehttp://www.hp.com/go/designjet/supplies/.Key to availabilit

Paper type g/m² Length Width Part numbersHP Artist Matte Canvas 38020 ft = 6.1 m 24 in = 610 mm Q8704A50 ft = 15.2 m 36 in = 914 mm Q8705A42 in = 1067

Paper type g/m² Length Width Part numbersHP Outdoor Billboard Paper BlueBack140 100 ft = 30.5 m 36 in = 914 mm C7949A (EN)HP Backlit MaterialHP Colorl

Paper type g/m² Length Width Part numbersHP Heavyweight Coated Paper 131 100 ft = 30.5 m 24 in = 610 mm C6029C (AEJN)36 in = 914 mm C6030C42 in = 1067

Non-recommended paper typesIn many cases, paper types that HP does not support may nevertheless be compatible with your printer.However, the following

Safety precautionsThe following precautions ensure the proper use of the printer and prevent the printer from beingdamaged. Follow these precautions a

To check whether your printer already has the HP-GL/2 Upgrade, go to the printer's front panel andpress the Menu key once or twice until you see

●Edit your color profiles visually for maximum control●Perform all operations easily using a step-by-step software interface—no extra manuals neededTh

112 Chapter 10 Accessories ENWWAccessories

11 Troubleshooting paper issues●The paper cannot be loaded successfully●The paper has jammed●Prints do not fall nicely into the basket●The sheet stays

The paper cannot be loaded successfully●Ensure no paper is loaded.●Ensure the paper is far enough inside the printer, you should feel the printer grab

If the sheet is not caught by the printer, the front-panel display asks to push paper further into the printer,and tries to feed the paper again.If th

The paper has jammedWhen a paper jam occurs, you normally see the Possible paper jam message in the front-panel display.1. Power off the printer at th

5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer.6. Standing behind the printer, rewind the roll o

9. Close transparent window.10. Switch on the printer.11. Reload the roll, or load a new sheet. See Load a roll into the printer or Load a single shee

The cutter does not cut wellBy default the printer is set to automatically cut the paper after the drying time has been completed.However, there are s

Use and maintenanceThese chapters help you carry out normal printer procedures and include the following topics.●Installing the software on page 9●Per

You can check the paper advance calibration status of the currently loaded paper at any time by pressingthe View loaded paper key on the front panel.

Return to default calibrationReturning to the default calibration sets all the corrections made by the paper advance calibration tozero. To return to

122 Chapter 11 Troubleshooting paper issues ENWWTroubleshooting paperissues

12 Troubleshooting print-quality issues●General advice●Print quality troubleshooting wizard●Horizontal lines across the image (banding)●Lines are too

General adviceWhen you have any print-quality problem:●To achieve the best performance from your printer, use only genuine manufacturer's supplie

Alternatively, or if you have other print quality problems, you can continue reading this chapter.Horizontal lines across the image (banding)If your p

If the problem persists despite all the above actions, contact your customer service representative forfurther support.Lines are too thick, too thin,

1. The problem may be inherent in the image. Try to improve the image with the application you areusing to edit it.2. Check that you are using appropr

To correct this kind of problem:1. Reseat the printheads by removing them and then reinserting them. See Remove a printheadon page 86 and Insert a pri

5. Select the custom print-quality options in the driver dialog (Mac OS Print dialog), and turn on theMore passes option.6. Align the printheads. See

The printer's main featuresYour printer is a color inkjet printer designed for printing high-quality images on paper up to 44 in (1.12m) wide. So

1. Check that the paper type you have loaded corresponds to the paper type selected in the frontpanel and in your software. To check on the front pane

Whenever you notice this problem, cancel the printing job immediately. Press the Cancel key and alsocancel the job from your computer application. Soa

Edges of objects are darker than expectedIf edges of objects seem darker than expected, and you have already set the print-quality slider toQuality in

White spots on the printYou may notice white spots on the print. This is probably due to paper fibers, dust, or loose coatingmaterial. To avoid this p

If you have to use such files, try to ensure that the EPS, PDF, or grayscale images are already in thesame color space that you intend to use later on

the resolution of such images automatically. You can find this option in the Advanced tab, underDocument Options > Printer Features.Some objects ar

Please look carefully at the print. The names of the colors are shown above the rectangles and in thecenter of the patterns of dashes.First look at th

Corrective action1. Clean any faulty printheads (see Clean the printheads on page 141). Then reprint the ImageDiagnostics Print to see whether the pro

138 Chapter 12 Troubleshooting print-quality issues ENWWTroubleshooting print-quality issues

13 Troubleshooting ink cartridge andprinthead issues●Cannot insert an ink cartridge●Ink cartridge status messages●Cannot insert a printhead●The front-

Front view1. Ink cartridge2. Ink cartridge slots3. Blue lever4. Transparent window5. Front panel6. Printhead carriage7. Printhead8. Output tray9. Pape

Cannot insert an ink cartridge1. Check that you have the correct type of cartridge (model number).2. Check that the colored label on the cartridge is

The front-panel display recommends reseating orreplacing a printhead1. From the front panel, turn the power off then on.2. Check the front-panel displ

Must remove the printhead (see Remove a printhead on page 86) and using a cotton swab and a littlede-ionized or distilled water, clean the bottom of t

2. To avoid an electric shock, switch the printer off and unplugged it.3. Open the transparent window.4. Find the printhead drop detector beside the s

7. Close the window.8. Plug in and switch on the printer.9. Power the printer on at the front panel.Align the printheadsPrecise alignment between prin

Reinsert printheads procedure1. If the realignment process is running and the wrong paper is loaded, press the Cancel key on thefront panel.CAUTION Do

3. If the loaded paper is satisfactory, the printer runs the realignment and prints a realignment pattern.Ensure the transparent window is closed, as

14 Troubleshooting general printer issues●The printer does not print●The printer seems slow●Communication failures between computer and printer●Cannot

The printer does not printIf all is in order (paper loaded, all ink components installed, and no file errors), there are still reasonswhy a file you h

To solve a communication problem:●Ensure that you have selected the correct printer in your application, see Printing on page 41.●Ensure that the prin

5. Hard power switch6. Power cord plug in7. Paper feederThe front panelYour printer's front panel is located on the front of the printer, in the

3. If you have a TCP/IP connection to your printer, press the Menu key to return to the main menuand select the Connectivity menu icon again.4. Selec

No output when printing from Microsoft Visio 2003For more information about problems when printing large images (more than 129 inches long) fromMicros

●Embedded Web Server: The upper-right corner of the EWS screen shows the Printer status. Ifthere is an alert in the printer, the status shows the aler

15 Front-panel error messagesOccasionally you may see one of the following messages appear on the front-panel display. If so, pleasefollow the advice

Message RecommendationPDL Error: Job clipped The image is too large for the paper or for the printer. Loadlarger paper if possible, or reduce the imag

Error code Recommendation79 Restart the printer. If the problem persists, contact HP Support. See Contact HP Supporton page 160.9494.1Restart color ca

156 Chapter 15 Front-panel error messages ENWWFront-panel errormessages

16 HP Customer Care●Introduction●HP Professional Graphics Services●HP Instant Support●HP Proactive Support●Contact HP SupportENWW 157HP Customer Care

IntroductionHP Customer Care offers award-winning support to ensure you get the most from your HP Designjet,providing comprehensive, proven support ex

HP Care Packs and Warranty Extensions include remote support. On-site service is also provided ifnecessary, with two alternative response-time options

7. Cancel key - To abort a procedure or interaction.8. Power key - To turn the printer off or on, it also has a light to indicate the printer's s

Contact HP SupportHP Support is available to you by telephone. What to do before you call:●Review the troubleshooting suggestions in this guide.●Revie

●Central America: 1 800 711 2884●Chile: 800 HP INVENT, 123 800 360 999●China: 800 810 59 59, 10 6564 59 59●Colombia: 01 8000 51 HP INVENT, local 571 6

●Panama: 001 800 711 2884●Peru: 0 800 10111●Philippines: 632 888 6100●Poland: 22 566 6000●Portugal: 213 164 164●Puerto Rico: 1 800 652 6672●RSA: 27 11

17 Printer specifications●Functional specifications●Physical specifications●Memory specifications●Power specifications●Ecological specifications●Envir

Functional specificationsTable 17-1 HP 70 ink suppliesPrintheads Two inks in each printhead: gloss enhancer and gray, blue andgreen, magenta and yell

17 mm = 0.67 inches (sheet)Table 17-5 Mechanical accuracy ±0.2% of the specified vector length or ±0.1 mm (whichever is greater) at 23°C (73°F), 50-

Environmental specificationsTable 17-10 Printer environmental specificationsTemperature range Humidity rangeOperating for optimal print quality 22°C

GlossaryAppleTalk A suite of protocols that Apple Computer developed in 1984 for computer networking. Apple nowrecommends TCP/IP networking instead.Bo

Jetdirect HP's brand name for its series of print servers that allow a printer to be connected directly to a localarea network.LED Light-Emitting

IndexAaccessoriesorder 109accounting 78acoustic specifications 166adding paper types 37advance paper 39alertserrors 151alerts, warnings 151Bbanding pr

To print any internal print, press the Menu key to return to the main menu, select the Internal Printsmenu icon , then select the internal print you w

view loaded paper 36view printer information 160functional specifications 164Ggraininess 129graphic languages 165gray shades 49Hhard disk specificatio

printhead cleanerspecification 164printhead drop detectorclean 142printing resolutions 164Proactive Support 159profiling, accessory 110ProPrint 111Qqu

172 Index ENWW

2 Installing the software●Choose which connection method to use●Connect to a network (Windows)●Connect directly to a computer (Windows)●Uninstall the

Choose which connection method to useThe following methods can be used to connect your printer.Connection type Speed Cable length Other factorsFast Et

3. Click Install. The printer driver, HP Easy Printer Care, and HP Color Center are installed.4. Follow the instructions on your screen to set up the

Printer sharing considerations●HP Easy Printer Care must be installed on a computer before it can be used from that computer.●Any other users sharing

3. Open the DVD icon on your desktop.4. Open the Mac OS X HP Designjet Installer icon.5. Follow the instructions on your screen. You are recommended t

TCP/IP connection1. Go to your printer's front panel and press the Menu key until you see the status screen.Note the URL of your printer (http://

If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from theDVD.Connect directly to a computer (Mac OS)Y

Sharing the printerNOTE Printer sharing between users is supported under Mac OS X 10.2 and later.If your computer is connected to a network, you can m

3 Personalizing the printer●Turn printer on and off●Change the language of the front-panel display●Access HP Easy Printer Care (Windows) or HP Printer

Turn printer on and offTip The printer is Energy Star compliant and can be left powered on without wasting energy.Leaving it on improves response time

Tip It is strongly recommended to leave the printer powered on or in sleep mode to avoidwasting ink and time.Change the language of the front-panel di

HP Designjet Z2100 Photo printer seriesUsing your printer

●Mozilla Firefox 1.0 or later●SafariTo access the Embedded Web Server on any computer, open your Web browser and give the addressof your printer. You

Turn the buzzer on and offTo turn the printer's buzzer on or off, press the Menu key to return to the main menu and select theSetup menu icon , t

●Default IP: specify the IP address to use when the print server is unable to obtain an IP addressfrom the network when powered on or when reconfigure

4 Paper handling●General advice●Choose which spindle to use●Load a roll onto the spindle●Load a roll into the printer●Unload a roll●Load a single shee

General adviceWARNING! Before starting a paper loading process, ensure you have enough room aroundthe printer, both in front and behind.WARNING! Make

Paper category Paper typeBond and Coated Paper Plain PaperBond and Coated Paper Bright White Bond PaperBond and Coated Paper Coated PaperTechnical Pap

2. The spindle has a stop at each end to keep the roll in position. The blue stop can be removed tomount a new roll; it slides along the spindle to ho

6. Put the blue paper stop on to the open end of the spindle, and push it towards the end of the roll.7. Ensure the blue paper stop is pushed in as fa

4. With both hands, push the spindle into both roll holders at the same time. The spindle snaps inplace.5. If the edge of the roll is torn (sometimes

8. Once the paper is fed into the printer, the front-panel display asks if you are loading a roll or asheet. Select Roll with the Up and Down keys and

Legal notices© 2006 Hewlett-Packard DevelopmentCompany, L.P.The information contained herein is subjectto change without notice.The only warranties fo

3. Select Paper load.4. Select Load roll.5. Select your paper category and type.Tip If you have loaded a paper type whose name does not appear in the

Unload paper key procedure with paper on the rollIf there is paper on the roll, use the following procedure.1. Press the Unload paper key on the front

WARNING! For sheets thicker than 0.5mm, you must have space behind the printer equal tothe length of the sheet.Easy loading procedure1. Standing in fr

5. Enter your paper category and type.Tip If you have loaded a paper type whose name does not appear in the paper list (neitherin the driver nor in th

2.Press the Menu key to return to the main menu and select the Paper menu icon .3. Select Paper load.4. Select Load sheet.34 Chapter 4 Paper handlin

5. Select your paper category and type.Tip If you have loaded a paper type whose name does not appear in the paper list (neitherin the driver nor in t

2. Select Unload paper. The sheet unloads out of the front of the printer, either catch it manually orallow it to fall in the basket.View information

There are three ways to assign a profile for a new paper type.●Use a HP factory paper profile by selecting the closest category and type in the front

8. Once the new calibration parameters are calculated and stored, you are reminded to create an ICCprofile. Click Done. Your custom paper is added to

●From the Embedded Web Server, select the Setup tab, then Printer Settings, and change theCutter option.●Press the Menu key to return to the main menu

Table of contents1 IntroductionSafety precautions ...

40 Chapter 4 Paper handling ENWWPaper handling

5Printing●Select print quality●Select paper size●Select margins options●Print with shortcuts●Rescale a print●Change the treatment of overlapping lines

Select print qualityThe printer has various print-quality options because best-quality printing requires some loss of speed,while fast printing implie

To choose a non-standard paper size not shown in the list of paper sizes:●Under Windows, there are two different ways:●In the driver dialog, select Cu

NOTE Shortcuts are available only under Windows.You can see a list of available shortcuts; select the one that matches the kind of job you want to pri

You can rescale an image in the following ways:●In the Windows driver dialog: select the Effects tab, then Resizing options.●The Print document on opt

●Check the Show preview before printing option, which you can find in the driver's PrintingShortcuts tab, Paper/Quality tab, and Features tab. Th

●Click the PDF button at the bottom of the Print dialog box, then click HP Print Preview. Thisprovides a preview with more features, such as the abili

High-quality printingYou can specify high-quality printing in the following ways:●In the Windows driver dialog: go to the Paper/Quality tab and look a

Print in gray shadesYou can convert all colors in your image to shades of gray in the following ways:●In your application program: many programs provi

Change the units of measurement ... 21Configure netw

Select the Job Queue menu icon , then select the job from the queue, then select Reprint.NOTE If you do not have the HP-GL/2 Upgrade, you will not se

6 Color management●What is color?●The problem: color in the computer world●The solution: color management●Color and your printer●A summary of the colo

What is color?We see the world around us as steeped in color, where color is in the first instance simply an aspect ofhow we experience our environmen

To control the output of color imaging devices, the following color spaces are normally used:●RGB (Red, Green, and Blue) is the color space typically

1. All colors2. Computer monitor gamut3. CMYK press gamutFinally, there are some color spaces that are not device-dependent, but instead represent how

●CMS: CMS stands for Color Management System. It is the application that converts the colorinformation stored in the input image, which has the color

an RGB ICC profile, describing its color behavior for the paper that was loaded at the time ofmeasuring.●CMYK mode:●SWOP: abbreviation of “Specificati

A summary of the color management processTo get the accurate and consistent colors that you want, you should follow these steps for each papertype tha

NOTE You can perform all three operations in sequence as shown, but you can also chooseto start with or stop after any of the three operations. With o

The calibration process is fully automatic and can be performed unattended after you have loaded paperof the type you wish to calibrate—which should b

A summary of the color management process ... 57Color calibration ...

The printer chooses automatically between two profile charts:●An A3 or B format for cut sheets●A roll-paper format that minimizes paper use by printin

Use a third-party profileIf you have obtained an ICC profile through other means than using the printer’s built-in profilingsoftware, for instance fro

NOTE There are only two color spaces that the printer can convert to its own color spaceusing the stored color tables: Adobe RGB and sRGB if you are u

Printing in colorYou can adjust the colors of your print in similar ways under Windows and Mac OS:●In the Windows driver dialog: select the Color tab,

●The lightness slider simply makes the whole print lighter or darker. This slider is available underWindows in the same window as the other grayscale

●Conversion Options > Intent: select Perceptual.●Click OK.4. From the File menu, select Open to open the image.●If the document has an embedded col

●Orientation: select the orientation of your image on the paper.●Click OK.●Set the Position and the Scaled Print Size you need.●Make sure that More Op

●Quality Options: select Standard and drag the slider to Quality.●Select the Color tab.●Select Print in Color.●Under Color Management, select Applicat

will take place in the printer. If you want to convert a color image to black-and-white in Photoshop CS2,you have to go through the optional step 5.1.

4. From the File menu, select Open to open the image.●If the document has an embedded color profile that does not match the current working space,sele

Order ink supplies ... 104Order paper ...

6. From the File menu, select Print with Preview.●Select Page Setup.●Format for: select the printer (for example, HP Designjet Z2100 24in Photo).●Pape

●Quality Options: select Standard and drag the slider to Quality.●Select the Color tab.●Select Print in Grayscale and Gray and Black Inks only (if you

3. If you haven't already created a project for this album, go to the File menu and select NewProject, then name the project. Select the new proj

7. Print your book, using the Print button in the Book Layout Editor.●Presets Name list: select your book preset.●Select Copies and Pages to print.●Pa

●Quality Options: select Standard and drag the slider to Quality.●Select the Color tab.●Select Print in Color.●Under Color Management, select Applicat

3. You can select any other layout- or printer-dependent settings in the Printer and Layout settings.4. Drag and drop the file you want to proof to th

76 Chapter 6 Color management ENWWColor management

7 Retrieving printer usage information●Get printer accounting information●Check printer usage statistics●Check ink and paper usage for a jobENWW 77Ret

Get printer accounting informationThere are various different ways of getting accounting information from your printer.●View printer usage statistics

Ink and paper statistics with HP Easy Printer Care (Windows) or HP PrinterUtility (Mac OS)1. Access HP Easy Printer Care (Windows) or HP Printer Utili

The image is incomplete (clipped at the bottom) ... 134The image is clipped

80 Chapter 7 Retrieving printer usage information ENWWRetrieving printer usageinformation

8 Handling ink cartridges and printheads●About the ink cartridges●Check the ink cartridges status●Remove an ink cartridge●Insert an ink cartridge●Abou

About the ink cartridgesInk cartridges store the ink and are connected to the printheads, which distribute the ink on the paper.The 24 inch printers c

Remove an ink cartridgeThere are three occasions when you need to remove an ink cartridge.●The ink level in the cartridge is very low and you want to

4. Pull the cartridge straight up.NOTE Avoid touching the end of the cartridge that is inserted into the printer, as there maybe ink on the connection

4. Push the cartridge into the slot until it snaps into position. You should hear a beep and seeconfirmation that the cartridge has been inserted.If y

●Status, see Front-panel error messages on page 153●Volume of ink it has used●Warranty statusYou can also get most of this information without leaving

3. When the carriage has stopped moving, the front-panel display asks you to open the window.4. Locate the carriage on the right side of the printer.5

8. To remove a printhead, lift up the blue handle.9. Using the blue handle, use steady force to disengage the printhead.10. Pull the blue handle upwar

2. Remove the orange protective caps by pulling them down.3. Clean the bottom of the printhead by wiping it with the swab provided or with a cotton sw