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92 Chapter 9 Troubleshooting the Copier/Scanner
EN
Finding the solution
Use this section to find the solution to common scanner problems.
Scanning problems
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The scanner did nothing
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No preview appeared on screen
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Scanned image is of poor quality
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Part of the image did not scan or is missing text
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The text cannot be edited
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The scan takes too long
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Error messages appear on the screen
Copying problems
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No copy came out or the scanner did nothing
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Copies are blank, missing images, or faded
- LaserJet 1
- HP LaserJet 1100A 3
- Printer•Copier•Scanner 3
- User Guide _________________ 3
- Hewlett-Packard Company 4
- 11311 Chinden Boulevard 4
- Boise, Idaho 83714 U.S.A 4
- Contents 5
- 3 Printing media 6
- 4 Printing tasks 6
- 5 Scanning tasks 6
- 6 Copying tasks 7
- 8 Troubleshooting the printer 7
- 10 Service and support 8
- Appendix D Memory (DIMMs) 9
- Getting to know the 11
- Printer features and benefits 12
- Printer components 13
- Printer control panel 14
- Printer paper input trays 15
- Printer paper guides 15
- Printer paper output paths 16
- Printer door 17
- Specific types. . 19
- Turning the power off 20
- Voltage conversions 20
- Printer properties (driver) 21
- Printer online help 22
- Printing a self-test page 23
- Scanner features and benefits 26
- Getting to know the software 27
- LaserJet Document Desktop 29
- (Windows 3.1x, 9x, NT 4.0) 29
- Quick Copy settings 30
- Copier Control Panel 30
- LaserJet Toolbox 31
- Copier/Scanner components 32
- Scanner door 33
- Accessing the online help 37
- Printing media 39
- Printing transparencies 40
- Printing envelopes 41
- Printing labels 42
- Printing letterhead 43
- Printing cards 44
- Printing tasks 45
- Printing with manual feed 46
- (manual duplexing) 47
- Manual duplex using the 48
- (standard) 48
- Manual duplex (special) 49
- Printing watermarks 50
- (N-up printing) 51
- Printing booklets 52
- Canceling a print job 54
- 46 Chapter 4 Printing tasks 56
- Scanning tasks 57
- Scanning to fax 58
- Scanning to e-mail 59
- Editing scanned text (OCR) 60
- Windows 3.1x 61
- Using the Store feature 62
- Acquiring an image 63
- Contrast sensitive originals 63
- Enhancing the scanned image 64
- Canceling scan or copy jobs 65
- 56 Chapter 5 Scanning tasks 66
- Copying tasks 67
- Copy overview 68
- Making Quick Copies 68
- Canceling copy jobs 70
- Managing the toner 71
- HP toner cartridges 72
- Redistributing toner 73
- Changing the toner cartridge 74
- Printer light patterns 77
- Error messages on screen 79
- Error Message Solution 80
- Paper handling problems 81
- Printed page problems 82
- Problem Solution 82
- Finding the solution 73 83
- Improving print quality 84
- Correcting print defects 86
- Misformed characters 88
- Page skew 88
- Curl or wave 88
- Wrinkles or creases 88
- Cleaning the printer 89
- Cleaning the toner 90
- Clearing printer paper jams 92
- Removing a jammed page 93
- Paper jam: removing torn 95
- Changing the pickup roller 96
- Cleaning the pickup roller 98
- Resetting the printer 99
- Troubleshooting the 101
- Copier/Scanner 101
- Finding the solution 102
- The scanner did nothing 103
- No preview appeared on screen 105
- The text cannot be edited 108
- The scan takes too long 109
- Improving scan/copy quality 113
- Image defect examples 114
- Correcting scan/copy defects 115
- Black dots or streaks 116
- Unclear text 116
- Image prints at reduced size 116
- Calibrating the scanner 117
- Cleaning the scanner 118
- Clearing scanner jams 119
- Clearing jams 120
- Clearing hard-to-reach 121
- Removing the scanner 122
- Service and support 123
- Availability 124
- Obtaining hardware service 124
- Service information form 127
- HP Support 128
- Online services 132
- U.S. and Canada 133
- HP service information 134
- HP SupportPack 134
- HP FIRST 134
- (DeskJet) 138
- (Hardware) 138
- (Onsite) 138
- Printer specifications 141
- Specifications 142
- Specifications 133 143
- Physical specifications 143
- FCC compliance 144
- Protecting the Environment 145
- Material safety data sheet 147
- Regulatory statements 148
- Laser safety statement 149
- Canadian DOC regulations 149
- Korean EMI statement 149
- Laser statement for Finland 150
- Scanner 151
- Paper specifications 161
- Printer paper specifications 162
- Guidelines for using paper 163
- Transparencies 164
- Envelopes 165
- Envelope storage 166
- Card stock and heavy media 167
- Memory (DIMMs) 169
- Installing DIMMs (memory) 170
- Test DIMM installation 172
- Removing DIMMs 173
- Warranty and 175
- DURATION OF WARRANTY: 178
- Accessories and 183
- Ordering information 184
- HP LaserJet Printer 185
- Family Paper 185
- Specification Guide 185
- Scanner resolution 187
- Overview 188
- Resolution 190
- Gray scale 191
- Index 185 195
- 186 Index 196
- *C4218-90962* 198
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