HP Pro 3000 Guia do Utilizador descarregar pdf (Página 46)

Scanner buttons are not working correctly

After each step, press the Scan ( ) button. to see if it is working correctly. If the problem persists,

proceed with the next step.

1. A cable might be loose. Ensure that the USB cable and the power supply are securely

connected.

2. Windows: In HP Easy Scan, verify that the Scan (

) button has not been disabled (see “Product

accessibility” for more information).

3. Turn off the scanner, wait 30 seconds, and then turn the scanner back on.

4. Restart your computer.

5. If the problem still persists, there may be a problem with the control panel. Contact HP Support

www.hp.com/support.

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HP Pro 3000 Guia do Utilizador Página 46