HP XW8400 Guia do Utilizador

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Página 1 - User Guide

HP xw8400 Service and Technical ReferenceGuideUser Guide

Página 2

Maximizing the airflow ... 173Clean

Página 3

Replacing the CPU heatsink1. Disconnect power from the system ( Pre-disassembly procedures on page 55). Remove the accesspanel (Access panel on page 6

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4. Insert and tighten the four CPU heatsink screws. First, tighten all of the screws partially so that theCPU heatsink remains level. Next, fully tigh

Página 5 - Table of contents

2. Raise the processor socket handle (1) fully (the full swing angle of the lever is approximately 105degrees). Lift the processor socket cover (2).Fi

Página 6

Replacing the processor1. Disconnect power from the system ( Pre-disassembly procedures on page 55). Remove the accesspanel (Access panel on page 60),

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System boardRemoving the system board1. Disconnect power from the system ( Pre-disassembly procedures on page 55), and remove theaccess panel (Access

Página 8

Replacing the System Board:1. Insert the system board straight down, and be sure that all system board standoffs engage withthe keyholes in the chassi

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96 Chapter 4 Removal and replacement procedures ENWW

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5 System diagnostics andtroubleshootingThis chapter discusses the tools available for diagnosing and troubleshooting system issues.●E-Support on page

Página 11 - 1 Product overview

E-SupportHelp and support center and E-SupportHelp and Support Center (HSC) provides online access to technical support information, softwareupdates a

Página 12 - Product features

Troubleshooting checklistBefore running any of the diagnostic utilities, use the following checklist to find possible solutions forworkstation or soft

Página 13 - Front panel components

1 Product overviewThis chapter presents an overview of the hardware components of the HP Workstation.●Product features on page 2●Product specification

Página 14 - Rear panel components

LED color definitions The front panel LED indicates system status as described in Table 1.Table 5-1 Front panel LED color definitionsLED State LED Co

Página 15 - ENWW Product features 5

HP Insight Diagnostics Offline EditionThe HP Insight Diagnostics utility enables you to perform testing and to view critical computer hardwareand soft

Página 16 - Product specifications

5. Select CD-ROM Drive , and enable it as a bootable device by pressing the F5 key (if not alreadyenabled, pressing the F5 key again disables the devi

Página 17 - Power supply specifications

Miscellaneous—Shows information obtained from the computers configuration memory (CMOS), BIOSdata area, Interrupt Vector table, and diagnostics compon

Página 18

Status tabThe Status tab displays the status of the selected tests. The type of test executed (for example,Quick, Complete, Custom) is displayed. The

Página 19

The Help tab provides information option selections:●Reload—Located in the upper-right corner of the display, this selection reloads all hardwarecompo

Página 20 - Power cord requirements

Diagnostic error codesThis sections provides an overview of the diagnostic lights and error codes that are related to yourworkstation.Diagnostic light

Página 21 - Environmental specifications

Chassis Indicator LEDs Power LED and SoundActivityDiagnosis and Service ActionBlinks red 3 times, once persecond, then 2-second pause, 3beepsCPU not i

Página 22

Chassis Indicator LEDs Power LED and SoundActivityDiagnosis and Service ActionBlinks red 7 times, once persecond, then 2 second pause,7 beeps.System b

Página 23 - Energy Star®

Troubleshooting scenarios and solutionsThis section presents an extensive overview of various troubleshooting scenarios and includes possiblesolutions

Página 24 - Hyper-Threading Technology

Product featuresExploded viewThe following image shows a typical HP xw8400 Workstation. Drive configurations can vary.For complete and current informa

Página 25

Problem Cause Possible Solution1. Verify that the unit is plugged into a working AC outlet.2. Open the access panel, and verify that the powerbutton h

Página 26 - Upgrading device drivers

Figure 5-1 Power supplyTable 5-4 Power supply problemsProblem Cause SolutionPower supply shuts downintermittently.Power supply fault. Replace the po

Página 27 - Linux-enabled workstations

Problem Cause SolutionWorkstation powered offautomatically and the Power LEDflashes red two times, once everysecond, followed by a two-secondpause.Pro

Página 28 - HP software

Problem Cause SolutionDiskette drive cannot write to adiskette.Diskette is not formatted. Format the diskette.Diskette is write-protected. Use another

Página 29 - The RestorePlus! process

Solving hard drive problemsTable 5-6 Hard drive problems Problem Cause SolutionHard drive error occurs. Hard disk has bad sectors orhas failed.Use a

Página 30 - Ordering backup software

Solving display problems Table 5-7 Display problemsProblem Cause SolutionBlank screen (no video). The cable connections are notcorrect.Check the cabl

Página 31

Problem Cause SolutionBlurry video or requestedresolution cannot be set.If the graphics controller wasupgraded, the correct videodrivers might not be

Página 32 - Protecting the software

Problem Cause SolutionAudio cable not connected. Connect audio cable between CD or DVD-ROM drive andthe system board.Digital CD audio isnot enabled.En

Página 33 - 3 System management

Solving printer problemsTable 5-9 Printer problemsProblem Cause SolutionPrinter does not print. Printer is not turned on andonline.Turn the printer o

Página 34 - Computer Setup (F10) Utility

Problem Cause SolutionMouse does not respond tomovement or is too slow.Mouse connector isnot properly plugged into theback of the workstation.1. Shut

Página 35 - BIOS ROM

Front panel components The following image shows a typical HP xw8400 Workstation. Drive configurations can vary.Figure 1-2 Front panel componentsTab

Página 36

Problem Cause SolutionThe power switch on thedevice is not turned on.Power off the workstation, and power on the externaldevice, then turn on the work

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Problem Cause SolutionPower LED flashes Red five times,once every second, followed by atwo second pause, and theworkstation beeps five times.Memory is

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Problem Cause SolutionThe network controlleris defective.Replace the NIC.Diagnostics passes, but theworkstation does notcommunicate with the network.N

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Problem Cause SolutionOut of memory error. Memory configuration mightnot be set up correctly.Use the Device Manager to check memory configuration.You

Página 40

Problem Cause SolutionMovie will not play in the DVD drive. Movie might be regionalizedfor a different country.See the documentation that came with th

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Problem Cause Solutionis good, the “PC” LED light on the front of the cable/DSLmodem will be on.)IP address is not configuredproperly.Contact the ISP

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POST error messagesPOST is a program run at startup that initializes and runs some tests on installed hardware. An audibleand/or visual message occurs

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Screen Message Probable Cause Recommended ActionCMOS jumper might not be properlyinstalled.164–Memory Size Error. The system memory size is different

Página 44 - Desktop management

Screen Message Probable Cause Recommended Action214–DIMM ConfigurationWarning.DIMMs not installed correctly (notpaired correctly).Refer to Memory on p

Página 45 - HP Client Manager software

Screen Message Probable Cause Recommended Action513–Memory fan not detected. Memory fan is not connected or itmight have malfunctioned.1. Reseat memor

Página 46 - Subscriber’s Choice

Rear panel components Figure 1-3 Rear panel componentsTable 1-3 Rear panel componentsItem Symbol Description Item Symbol Description1 Power cord

Página 47 - ROM flash

Screen Message Probable Cause Recommended Action931–Northbound CRC error onnon-redundant retryCRC error occurred. This could be dueto a faulty system

Página 48 - Replicating the setup

Screen Message Probable Cause Recommended Action1155–Serial Port AddressConflict Detected.Both external and internal serial portsare assigned to same

Página 49

Screen Message Probable Cause Recommended Action1801–Microcode Update Error. Missing or Invalid ProcessorMicrocode Update. Contact HP for anew Microco

Página 50 - Worldwide web site

A Appendix A — SAS devicesENWW 133

Página 51 - Asset tracking and security

Supported SAS RAID configurationsThe following RAID configurations are supported on the HP xw8400 Workstation.NOTE This section does not apply to con

Página 52 - Password security

SAS RAID 0 configurationFollow the steps below to configure an Integrated Striped (IS) volume with the BIOS-based configurationutility. The configurat

Página 53

SAS RAID 1 configurationFollow the steps below to configure an Integrated Mirroring (IM) volume with the BIOS-basedconfiguration utility. The configur

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7. (Optional) Use the arrow keys to select a hot spare disk for the IM volume. Select Yes as the valuefor the Hot Spare column.8. When you have select

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SAS RAID 1E configurationFollow the steps below to configure an Integrated Mirroring Extended (IME) volume with the BIOS-basedconfiguration utility. T

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7. (Optional) Use the arrow keys to select a hot spare disk for the IME volume. Select Yes as thevalue for the Hot Spare column.8. When you have selec

Página 57 - Drive Protection System

the side panel of the unit and on the rear panel. Keep the serial number available when contactingcustomer service for assistance.Figure 1-4 Serial n

Página 58 - Thermal sensor

140 Appendix A Appendix A — SAS devices ENWW

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B Appendix B—SATA devicesThis appendix describes how to use the Intel® Matrix Storage Manager option ROM Configuration Utilityto set up and manage SAT

Página 60 - Service considerations

Attaching SATA HDDsAttach the required number of SATA HDDs for the desired RAID level.●RAID 0: two to six HDDs●RAID 1: two HDDs●RAID 5: three to six H

Página 61 - Grounding the work area

Configuring system BIOSConfigure the system BIOS to enable embedded SATA RAID functionality.1. Press F10 to enter the system BIOS setup.2. Use the arr

Página 62 - Required tools and software

Creating RAID volumesUse the Intel Matrix Storage Manager option ROM Configuration Utility to create RAID volumes.1. Press Ctrl+I when prompted to ent

Página 63 - Lithium coin cell battery

Deleting RAID volumesUse the Intel Matrix Storage Manager option ROM Configuration Utility to delete RAID volumes.1. Press the up or down arrow key to

Página 64 - Customer Self Repair

146 Appendix B Appendix B—SATA devices ENWW

Página 65 - Pre-disassembly procedures

C Appendix C — Ultra ATA devicesENWW 147

Página 66 - System board components

Ultra ATA jumpersNOTE This system supports a mixed configuration of UATA/IDE optical drives, and SAS andSATA hard drives. While HP supports the presen

Página 67 - System board architecture

Ultra ATA cables When installing a second device on either the primary or secondary controller, you must use an industrystandard 80-conductor Ultra AT

Página 68 - Disassembly order

Product specifications The following table lists the physical dimensions.Table 1-4 Physical characteristicsWeight (depending onconfiguration)18 - 25.

Página 69

Drive installation guidelinesMost workstation system boards have two ATA (IDE) controller channels with a dedicated connector foreach controller. One

Página 70 - Access panel

1243Pr ima ry Controller*41Installing drive order*If there are three or more devices, two or more of which are hard drives, two hard drives should bea

Página 71 - Front bezel

Device name Device class PositionnumberController name DevicenumberTwo examples of how to use the worksheet are:●Three device installation●Four device

Página 72 - Bezel blanks

Example 2: Four device installation sampleA system has four devices: Ultra ATA-100 hard drive, Ultra ATA-100 hard drive, DVD-CDR/W drive,and a ZIP-250

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SMART The Self Monitoring Analysis and Recording Technology (SMART) ATA drives for HP workstations havebuilt-in drive failure prediction that warns t

Página 74

Jumpers The following specification is the standard drive configuration.CD-ROM or DVD-ROM drive CD-ROM or DVD-ROM drive jumpersENWW Jumpers 155

Página 75 - Power supply

156 Appendix C Appendix C — Ultra ATA devices ENWW

Página 76 - System/memory fan assembly

D Appendix D — Connector pinsENWW 157

Página 77 - Memory

Connector pin descriptionsEthernet connector Pin Signal1234(+) Transmit Data(-) Transmit Data(+) Receive DataUnused5678Unused(-) Receive DataUnusedUnu

Página 78 - Removing memory module

USB connector Pin Signal1234+5 VDC- Data+ DataGNDIEEE 1394 connector Pin Signal1 power2 gnd3 tpb-4 tpb+5 tpa-6 tpa+Microphone connector (1/8 inch) Pin

Página 79 - Installing memory module

Current Continuous Description12 VCPU1 13.7 A Input to onboard regulator that supplies power forCPU112 V-M 14 A Input to onboard regulators that suppl

Página 80 - Installing a DIMM

Line-out audio connector (1/8 inch) Pin Signal 3 (Shield) GroundSATA connectorPin Signal Pin Signal Pin Signal Data Cable Power Cable Powe

Página 81 - PCI slots

SAS connectorSegment Pin Backplane receptacle Plug and cablereceptaclesSecondary signal segmentS8 SIGNAL GROUNDS9TS+ RS+S10 TS- RS-S11 SIGNAL GROUNDS1

Página 82

VGA cconnector Pin Signal Pin Signal Pin Signal 123Red AnalogGreen AnalogBlue Analog678GNDGNDGND111213Monitor IDDDC Serial DataHorizontal Sy

Página 83 - PCI retention clamp

ATA/ATAPI (IDE) standard drive cable connectorPin Signal Pin Signal Pin Signal12345 ResetGNDDD7DD8DD61516171819DD1DD14DD0DD15GND 293031323

Página 84 - PCI Express

CAUTION Be sure you can differentiate between which power cable connects to the PCIExpress x16 graphics card and which power cable connects to the sys

Página 85

6-Pin power (auxiliary PCI Express) Pin Color Signal46311 BLK w/YEL stripe +12V-C2 BLK w/YEL stripe +12V-C3 BLK w/YEL stripe +12V-C4 BLK GND5 BLK GND

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166 Appendix D Appendix D — Connector pins ENWW

Página 87

E Appendix E — System boarddesignatorsThis appendix lists the system board designators for this system.Designator Silkscreen ComponentMH02-03, MH06-09

Página 88 - Battery

Designator Silkscreen ComponentP3 PWRCPU Processor 12-V headerP10 FDD Diskette driver connectorN/A N/A Security boot connectorN/A N/A CD analog audio

Página 89 - Optical drive

F Appendix F — Power cord setrequirementsThe power cord set (flexible cord or wall plug) received with this product meets the requirements for usein t

Página 90

Power supply size (wide x high x deep) 98 mm x 160 mm x 213 mmEnergy Star®–compliant YesBlue Angel Compliant (<2 W in S5 — Power off) N/APower cons

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170 Appendix F Appendix F — Power cord set requirements ENWW

Página 92 - Diskette drive (optional)

G Appendix G — Routine careENWW 171

Página 93

General cleaning safety precautions ●Never use solvents or flammable solutions to clean the workstation.●Never immerse any component in water or clean

Página 94 - Hard drive

Maximizing the airflow●Keep your workstation in an area where the airflow to the front and rear of the system is notobstructed.●If possible, keep the

Página 95

Cleaning the workstation case●Follow the safety precautions presented in Service considerations on page 50 before cleaning theworkstation.●To remove l

Página 96

Cleaning the keyboard CAUTION Use safety glasses equipped with side shields before attempting to clean debris fromunder the keys. ●Follow the safety

Página 97

Cleaning the monitor ●Follow the safety precautions presented in Service considerations on page 50 before cleaning thekeyboard.●To clean the monitor,

Página 98 - Processor heatsink

Cleaning the mouse1. Follow the safety precautions presented in Service considerations on page 50 before cleaning themouse.2. Remove the mouse ball fr

Página 99

178 Appendix G Appendix G — Routine care ENWW

Página 100 - Replacing the CPU heatsink

H Appendix H — Additional passwordsecurity and resetting CMOSThis workstation supports the following security password features, which can be establis

Página 101 - Processor

Windows Busy (S0) 1150 BTU/hr 1143 BTU/hr 1171 BTU/hrSleep (S3)16 BTU/hr 16 BTU/hr 18 BTU/hr 18 BTU/hr 16 BTU/hr 16 BTU/hr * Heat dissipation calcu

Página 102

Resetting the password jumperTo disable the power-on or setup password features and clear the power-on and setup passwords:1. Shut down the operating

Página 103 - Replacing the processor

Clearing and Resetting the CMOSThe CMOS of the workstation stores password information and information about the workstationconfiguration. This sectio

Página 104 - System board

Using Computer Setup to Reset CMOS1. To reset CMOS using Computer Setup, access the Computer Setup (F10) Utilities menu. Whenthe Computer Setup messag

Página 105 - Replacing the System Board:

I Appendix I — Quick troubleshootingflowchartsThis appendix presents some quick troubleshooting flowcharts for the following issues:●Initial troublesh

Página 106

Initial troubleshooting184 Appendix I Appendix I — Quick troubleshooting flowcharts ENWW

Página 107 - 5 System diagnostics and

No powerNo power, part 1ENWW No power 185

Página 108 - E-Support

No power, part 2186 Appendix I Appendix I — Quick troubleshooting flowcharts ENWW

Página 109 - Troubleshooting checklist

No power, part 3ENWW No power 187

Página 110 - LED color definitions

No videoNo video, part 1188 Appendix I Appendix I — Quick troubleshooting flowcharts ENWW

Página 111 - Theory of operation

No video, part 2ENWW No video 189

Página 112 - User interface

Copyright Information© 2006 Copyright Hewlett-Packard Development Company, L.P.WarrantyHewlett-Packard Company shall not be liable for technical or ed

Página 113 - Test tab

Sleep (S3) 14 BTU/hr 11 BTU/hr 17 BTU/hr 14 BTU/hr 14 BTU/hr 11 BTU/hr * Heat dissipation calculation is based on measured watts, assuming the servi

Página 114 - Help tab

No video, part 3190 Appendix I Appendix I — Quick troubleshooting flowcharts ENWW

Página 115

Error messagesError messages, part 1ENWW Error messages 191

Página 116 - Diagnostic error codes

Error messages, part 2192 Appendix I Appendix I — Quick troubleshooting flowcharts ENWW

Página 117

Error messages, part 3ENWW Error messages 193

Página 118

No operating system loading194 Appendix I Appendix I — Quick troubleshooting flowcharts ENWW

Página 119 - Solving minor problems

No operating system loading from hard driveNo operating loading from hard drive, part 1ENWW No operating system loading from hard drive 195

Página 120 - Solving power supply problems

No operating system loading from hard drive, part 2196 Appendix I Appendix I — Quick troubleshooting flowcharts ENWW

Página 121 - Figure 5-1 Power supply

No operating system loading from hard drive, part 3ENWW No operating system loading from hard drive 197

Página 122 - Solving diskette problems

No operating system loading from diskette drive198 Appendix I Appendix I — Quick troubleshooting flowcharts ENWW

Página 123

No operating system loading from CD-ROM driveENWW No operating system loading from CD-ROM drive 199

Página 124 - Solving hard drive problems

Environmental specifications This section describes environmental specifications of your workstation.Table 1-12 Environmental SpecificationsTemperatu

Página 125 - Solving display problems

No operating system loading from network200 Appendix I Appendix I — Quick troubleshooting flowcharts ENWW

Página 126 - Solving audio problems

Non-functioning deviceENWW Non-functioning device 201

Página 127

202 Appendix I Appendix I — Quick troubleshooting flowcharts ENWW

Página 128 - Solving printer problems

J Appendix J—PCI bus layoutENWW 203

Página 129

PCI bus layout and device listThe following illustration shows the HP xw8400 Workstation PCI bus layout. It is followed by a PCI devicelist descriptio

Página 130

Device Bus# Dev# Fn#Intel 5000 Series Chipset Reserved Registers 00 19 00Intel 5000 Series Chipset FBD Registers 00 21 00Intel 5000 Series Chipset FBD

Página 131 - Solving network problems

206 Appendix J Appendix J—PCI bus layout ENWW

Página 132 - Solving memory problems

NOTE If a graphics card requiring more than 75 W is installed, HP recommends not using slot3, which is the PCI Express slot below the graphics slot. I

Página 133 - Solving processor problems

Energy Star® The Energy Star program, a government-backed initiative, promotes energy efficiency by identifyingways to reduce energy consumption. Sele

Página 134

Hyper-Threading Technology Hyper-Threading Technology, developed by Intel®, enables a single processor to execute multiplethreads of instructions simu

Página 135

2 Installing or restoring the operating systemThis chapter describes the installation and restoration of the operating system.●Installing the operatin

Página 136 - POST error messages

Installing the operating system and softwareThe following sections discuss operating system and HP software installation procedures.Microsoft Windows

Página 137 - ENWW POST error messages 127

Linux-enabled workstationsLinux-enabled workstations are not preinstalled with Linux. They require the HP Installer Kit for Linuxand the purchase of a

Página 138

HP softwareThe following HP software may be installed on your workstation depending on the operating system andoptions:●Computer Setup (F10) Utilities

Página 139 - ENWW POST error messages 129

Restoring the operating systemThis section describes how to restore the Windows and Linux operating systems.Restoring the Windows operating systemYour

Página 140

Trademark CreditsThe HP Invent logo is a trademark of Hewlett-Packard Company inthe U.S. and other countries.Microsoft and Windows are trademarks of M

Página 141 - ENWW POST error messages 131

HP Backup and Recovery Manager restore pointsHP Backup and Recovery Manager is preinstalled on your workstation. This software allows you tobackup and

Página 142

NOTE Before calling HP to order the software, be sure to have the serial number of yourworkstation available. See Serial number and COA label location

Página 143 - A Appendix A — SAS devices

Protecting the softwareTo protect software from loss or damage, keep a backup copy of all system software, applications, andrelated files stored on th

Página 144

3 System managementThis section describes the various tools and utilities that allow for the system management of theworkstation.●Computer Setup (F10)

Página 145 - SAS RAID 0 configuration

Computer Setup (F10) UtilityThe Computer Setup (F10) Utility enables you to:●Change factory default settings and set or change the system configuratio

Página 146 - SAS RAID 1 configuration

●Replicate your system setup by saving system configuration information on diskette and restoringit on one or more workstations.●Execute self-tests on

Página 147

4. Use the left and right arrow keys to select the appropriate heading. Use the up and down arrowkeys to select the option you want, and press Enter.5

Página 148 - SAS RAID 1E configuration

Heading Option DescriptionSave Changesand ExitSaves changes to system configuration and exits the Computer Setup (F10) Utility.Storage DeviceConfigura

Página 149

Heading Option DescriptionSets the SATA emulation mode with the following options:●RAID + AHCI–Requires one of the two Intel SATA option ROMs to run.

Página 150

Heading Option DescriptionNOTE If the setup password is set, you must enter Computer Setup (F10) Utility tochange it, flash the ROM, and make changes

Página 152 - Attaching SATA HDDs

Heading Option Description UUID (Universal Unique Identifier)Can only be updated if the current chassis serial number is invalid. (These ID numbers a

Página 153 - Configuring system BIOS

Heading Option DescriptionAdvanced** Power-OnOptionsPOST MessagesAllows for selection between splash screen and text-mode startup. F9 Prompt (enable/

Página 154 - Creating RAID volumes

Heading Option Description Serial PortEnables you to set I/O and interrupt (IRQ) for the device. Parallel PortEnables you to set I/O, IRQ, and DMA c

Página 155 - Deleting RAID volumes

Heading Option Description PXH-V Secondary Latency TimerSets the secondary latency timer on the PXH-V bridge which is connected to PCI-X slot 5. P

Página 156

Desktop managementHP Client Management Solutions (available for download from http://www.hp.com/go/easydeploy)provides standards-based solutions for m

Página 157 - ENWW 147

To initiate Remote System Installation, press F12 when F12=Network Service Boot appears in thelower-right corner of the HP logo screen. Follow the on

Página 158 - Ultra ATA jumpers

●Help desk and problem resolution●Managing help desk tickets●Remote troubleshooting●Remote problem resolution●Client disaster recovery●Software and op

Página 159 - Ultra ATA cables

ROM flashThe workstation comes with a programmable flash ROM. By establishing a setup password in theComputer Setup (F10) Utility, you can protect the

Página 160 - Drive installation guidelines

To recover the system after it enters Boot Block recovery mode:1. If there is a diskette in the diskette drive or a CD in the CD drive, remove the dis

Página 161 - Attach sequence worksheet

Copying to a single workstationCAUTION A setup configuration is model-specific. File system corruption can result if thesource and target workstations

Página 162 - Controller*

Table of contents1 Product overviewProduct features ...

Página 163

NOTE If you do not press the F10 key at the appropriate time, you must restart theworkstation and press and hold the F10 key again to access the utili

Página 164

HP has made the task of locating, accessing, evaluating, and installing the latest support software easier.You can download the software from http://w

Página 165 - Jumpers

Table 3-3 Security features overview Feature Purpose How It Is EstablishedRemovable Media Boot Control Prevents booting from the removable mediadriv

Página 166

NOTE System Software Manager and HP Client Manager Software allow remote managementof setup passwords and other BIOS settings in a networked environme

Página 167 - D Appendix D — Connector pins

3. Select Security>Power-On Password, and follow the on-screen instructions.4. Before exiting, select File>Save Changes and, Exit.Entering a pow

Página 168 - Connector pin descriptions

Changing a power-on or setup passwordTo change a power-on or setup password:1. Power on or restart the workstation. In Windows, click Start>Shut Do

Página 169

National keyboard delimiter charactersEach keyboard is designed to meet country-specific requirements. The syntax and keys that you usefor changing o

Página 170

Setting the hood sensor protection level To set the hood sensor protection level:1. Power on or restart the workstation. In Windows, click Start>Sh

Página 171

drive. The service provider can use this information to help diagnose conditions that caused you to runthe DPS software.ECC fault prediction and pre-f

Página 172

4 Removal and replacement proceduresThis chapter describes removal and replacement procedures of most internal components.●Service considerations on p

Página 173

Restoring from the HP Backup and Recovery Manager restorepoint CD/DVDs ...

Página 174

Service considerationsThe following sections discuss service considerations that should be reviewed and practiced beforeremoving and replacing any sys

Página 175

Preventing electrostatic damage to equipmentMany electronic components are sensitive to ESD. Circuitry design and structure determine the degreeof se

Página 176

●Keep work area free of nonconductive materials, such as ordinary plastic assembly aids andStyrofoam.●Use field service tools, such as cutters, screwd

Página 177 - E Appendix E — System board

Cables and connectors Cables must be handled with care to avoid damage. Apply only the tension required to seat or unseatthe cables during insertion o

Página 178

Customer Self RepairCustomer Self Repair (CSR) enables you to obtain replacement parts and install them yourself on yourworkstation. The following tab

Página 179 - F Appendix F — Power cord set

Pre-disassembly proceduresPerform the following steps before servicing the workstation:1. Remove or disengage any security devices that prohibit openi

Página 180

System board componentsThe following image shows the system board connectors and sockets on the HP xw8400 Workstation.Figure 4-1 System board identif

Página 181 - G Appendix G — Routine care

Item Description Item Description Item Description Item Description8 IEEE 1394 19 Front IEEE 1394 30 Primary IDE* 41 Main Power9 Audio 20 Front Contro

Página 182

Removing and replacing componentsThis section discusses the procedures necessary to remove and install various hardware componentson your workstation.

Página 183 - Maximizing the airflow

Power button and frontspeaker (Power buttonassembly and systemspeaker on page 64)Optical drive (Opticaldrive on page 79)Diskette drive (Diskettedrive

Página 184 - Cleaning the workstation case

Security lock (optional) ... 47Universal chassis clamp lock (option

Página 185 - Cleaning the keyboard

Figure 4-3 Removing the security lockRemoving the cable lock (optional) If a cable lock is installed, remove it before servicing the unit. To remove

Página 186 - Cleaning the monitor

WARNING! Before removing the workstation access panel, be sure that the workstation ispowered off and that the power cord is disconnected from the ele

Página 187 - Cleaning the mouse

Figure 4-6 Opening the front bezelBezel blanks To remove the bezel blanks:1. Disconnect power from the system ( Pre-disassembly procedures on page

Página 188

Hood sensor (Smart Cover Sensor)To remove the hood sensor:1. Disconnect power from the system ( Pre-disassembly procedures on page 55) and remove thea

Página 189

5. Pull the bracket away from the front panel I/O device assembly.Figure 4-9 Removing the front panel I/O device assembly6. Slide the front panel cab

Página 190

2. Slide the speaker away from the three flanges and remove it from the chassis.Figure 4-10 Removing the speakerPower supply1. Disconnect power from

Página 191 - Using the CMOS Button

Figure 4-11 Removing the power supplyTo install the power supply, reverse the previous steps.System/memory fan assemblyThe system fan and memory fan

Página 192

4. Press down on the ribbed portion of the system fan housing (3), rotate the fan housing down, andlift the unit out of the chassis.Figure 4-12 Remov

Página 193

Removing memory module1. Disconnect power from the system ( Pre-disassembly procedures on page 55), and remove theaccess panel (Access panel on page 6

Página 194 - Initial troubleshooting

4. Lift the DIMM straight up, and remove it from the unit.Figure 4-14 Removing DIMMNOTE DIMMs and DIMM sockets are keyed for proper installation. Be

Página 195 - No power

PCI Express ... 74Removing PCI or PCI Express cards

Página 196 - No power, part 2

●Load the memory module pairs in order of size, from smallest to largest.Figure 4-15 Identifying memory slotsThe BIOS generates warnings/errors on in

Página 197 - No power, part 3

3. Gently push out on the socket levers.4. Lower the DIMM straight down, and be sure the socket levers secure the module into place.5. Lower the memor

Página 198 - No video

Removing the PCI retainer1. Disconnect power from the system ( Pre-disassembly procedures on page 55), and remove theaccess panel (Access panel on pag

Página 199 - No video, part 2

2. For short or tall PCI cards, attach the hooks of the PCI retainer (1) under the slots on the rear ofthe chassis, and then rotate the retainer down

Página 200 - No video, part 3

PCI Express PCI Express is a point-to-point architecture and uses a serial data transmission protocol. A single PCIExpress lane consists of four wi

Página 201 - Error messages

3. Lift the PCI card out of the chassis (2). If removing a PCI Express high-end graphics card, removethe auxiliary power supply cable (not illustrated

Página 202 - Error messages, part 2

Figure 4-22 Installing the PCI or PCI-E cardFront fan removal (Optional) To remove the front fan:1. Disconnect power from the system ( Pre-disassem

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4. Remove the fan from the card guide by applying outward pressure on the card guide while liftingthe fan away.Figure 4-24 Removing the fan from the

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Battery CAUTION Before removing the battery, be sure your CMOS settings are backed up becauseall CMOS settings are lost when the battery is removed.

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Figure 4-27 Identifying correct power connectionsTable 4-6 Power connector descriptionsConnector DescriptionP1 24–pin Power ConnectorP2 4–pin Memory

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Solving audio problems ... 116Solving printer problems

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2. Disconnect the audio (1), data (2), and power (3) cables from the drive. The connector colors mightbe different than illustrated.NOTE The audio cab

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To replace an optical drive:1. Lift the green drivelock release lever while sliding the optical drive into the bay. When the opticaldrive is partially

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Figure 4-31 Connecting the SATA optical drive cable to the system boardDiskette drive (optional) To remove a diskette drive:1. Disconnect power fro

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3. While lifting the green drivelock release tab, slide the drive forward out of the chassis.Figure 4-33 Removing the diskette drive from the chassis

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3. Route the diskette drive data cable between the system board and the hard drive cage. Your cablemight look different than the one shown.CAUTION The

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3. Push in on the green drivelock release tabs, and pull the hard drive out of the chassis.Figure 4-36 Removing the hard driveInstalling a hard drive

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3. Attach the rails to the hard drive. Align the pins on the rails with the hard drive holes, and snap therails into place.Figure 4-38 Attaching rail

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6. For a SAS hard drive, attach a SAS/SATA adapter to the connector on the hard drive. Attach adata cable from a SAS connector on the system board to

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4. Attach a data cable from a SATA connector on the system board to the hard drive, and attach thefifth drive power cable to the drive.Figure 4-42 At

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2. Remove the four processor screws slowly, being sure to loosen all the screws evenly. Loosen onepair of diagonally opposite screws (1) until the scr

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