HP ML370 - ProLiant - G3 Especificações

HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide January 2004 (Sixth Edition) Part Number 281778-006

1 Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and a spare parts list for ProLiant ML370 Generation 3 servers. Figu

Specifications Tower Server Table 5-1: Tower Server Specifications Feature Metric Units English Units Dimensions Height Without feet 44.45

Specifications Rack Server Table 5-2: Rack Server Specifications Feature Metric Units English Units Dimensions Height 22.07 cm 8.69 in Depth

Specifications Memory Modules Table 5-3: Memory Module Specifications Feature Description DIMM sizes 256 MB, 512 MB, 1 GB, or 2 GB Maximum memory

Specifications 1.44-MB Diskette Drive Table 5-4: 1.44-MB Diskette Drive Specifications Feature Description Size 8.89 cm (3.5 in) LEDs (front panel)

Specifications CD-ROM Drive Table 5-5: CD-ROM Drive Specifications Feature Description Applicable disk CD-ROM (modes 1 and 2); mixed mode (audio an

Specifications Table 5-5: CD-ROM Drive Specifications continued Feature Description Operating conditions Temperature 5° to 45°C (41° to 113°F) Hum

Specifications 5-8 HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide Wide Ultra3 Hot-Plug SCSI Hard Drive Table 5-6: Wide Ultra3

Index bezel, rack part numbers 1-4 3 removing 2-15 3-device SCSI cable, part number 1-6 replacing 2-15 BIOS settings, reconfiguring 2-58 A

Index CDs diskette drive cable Management 3-3 disconnecting 2-42 SmartStart 3-3 part number 1-6 center wall replacing 2-43 part numbers 1-

Index G I grounding viii icons, symbols on equipment 2-2 grounding guidelines 2-1 IML See Integrated Management Log (IML) grounding plug

Illustrated Parts Catalog Mechanical Components Figure 1-1: Mechanical components 1-2 HP ProLiant ML370 Generation 3 Server Maintenance and Service

Index K media blanks part numbers 1-4 keyboard, part numbers 1-6 removing 2-21 kits replacing 2-21 country See country kit media latch hardw

Index Power On/Standby button rack mounting kits LED 2-7 Telco option See Telco rack mounting option kit rack server 2-7 tower server 2-8 thir

Index power supplies, hot-plug 2-18 requirements power supply backplane 2-54 hot-plug procedures 2-11 power supply blank 2-17 local occupation

Index system LEDs 4-1 removing front bezel 2-13 system power LED 2-7, 2-8 specifications 5-2 T U technician notes vii unit identification

Illustrated Parts Catalog System Components Figure 1-2: System components HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide 1-3

Illustrated Parts Catalog Mechanical and System Spare Parts List Table 1-1: Mechanical and System Spare Parts List Item Description Assembly Number

Illustrated Parts Catalog Table 1-1: Mechanical and System Spare Parts List continued Item Description Assembly Number Spare Part Number Boards 1

Illustrated Parts Catalog 1-6 HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide Table 1-1: Mechanical and System Spare Parts List

2 Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for the server. After completin

Removal and Replacement Procedures Symbols on Equipment up to 34 kg up to 75 lb Any product or assembly marked with these symbols indicates that the

Removal and Replacement Procedures WARNING: To reduce the risk of personal injury or damage to the equipment, use two or more people to safely unlo

Removal and Replacement Procedures Preparation Procedures To access some components and perform certain service procedures, you must do one or more of

© 2002, 2004 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and othe

Removal and Replacement Procedures Extending the Server from the Rack To extend the server from the rack: 1. Loosen the thumbscrews that secure the f

Removal and Replacement Procedures After performing the installation or maintenance procedure: 1. Press the tabs on the ends of both sliding server r

Removal and Replacement Procedures Powering Down the Server System power for the server does not completely shut off with the front panel Power On/Sta

Removal and Replacement Procedures 6. Disconnect all external peripheral devices from the server. 7. Place the server on a sturdy, level surface. To

Removal and Replacement Procedures Removing the Server from the Rack You need to remove the server from the rack when performing non-hot-plug removal

Removal and Replacement Procedures 3. Disconnect all external peripheral devices from the server. 4. Remove the cable management arm from the server

Removal and Replacement Procedures Hot-Plug Procedures You can perform hot-plug procedures without powering down the server. Before performing hot-plu

Removal and Replacement Procedures Feet NOTE: This procedure applies to tower servers only. To remove the feet: 1. Place the server on its side. 2

Removal and Replacement Procedures Front Bezel NOTE: This procedure applies to tower servers only. To remove the front bezel: 1. Unlock and open t

Removal and Replacement Procedures Access Panel WARNING: To reduce the risk of personal injury from hot surfaces, allow internal system components

Contents About This Guide Audience Assumptions...

Removal and Replacement Procedures Rack Bezel NOTE: This procedure applies to rack servers only. To remove the rack bezel: 1. Remove the access pa

Removal and Replacement Procedures Rack Rails NOTE: This procedure applies to rack servers only. To remove the rack rails: 1. Use the Torx T-15 to

Removal and Replacement Procedures Power Supply Blank To remove a power supply blank: 1. Remove the two screws with the Torx T-15 tool (1). NOTE:

Removal and Replacement Procedures Hot-Plug Power Supply WARNING: To reduce the risk of electric shock, do not disassemble the power supply or atte

Removal and Replacement Procedures Hard Drive Blank IMPORTANT: A device or blank must occupy each bay during operation. To remove a hard drive blank

Removal and Replacement Procedures Hot-Plug SCSI Hard Drive To remove a hot-plug SCSI hard drive: 1. Unlock and open the front bezel door (tower serv

Removal and Replacement Procedures Removable Media Blanks NOTE: HP recommends that you remove or extend the CD-ROM drive to ease removable media bla

Removal and Replacement Procedures System Fans The server supports redundant hot-plug fans to provide proper airflow to the system. In the standard co

Removal and Replacement Procedures For additional information, refer to the HP ProLiant ML370 Generation 3 Server Setup and Installation Guide. All f

Removal and Replacement Procedures Non-Hot-Plug Procedures CAUTION: To avoid the risk of damage to the system or non-hot-plug expansion boards, dis

Contents PCI-X Expansion Board Slots...2-29 PC

Removal and Replacement Procedures Redundant Fan Cage To remove the optional redundant fan cage: 1. Power down and remove power from the server. Refe

Removal and Replacement Procedures Figure 2-23: Removing the redundant fan cage To replace the redundant fan cage, reverse steps 4 through 7. 2-26

Removal and Replacement Procedures Hard Drive Cage To remove the hard drive cage: 1. Power down and remove power from the server. Refer to “Powering

Removal and Replacement Procedures Figure 2-25: Removing the hard drive cage To replace the hard drive cage, reverse steps 5 through 8. CAUTION:

Removal and Replacement Procedures PCI-X Expansion Board Slots Figure 2-26: PCI-X expansion board slots Table 2-2: PCI-X Expansion Board Slots Ite

Removal and Replacement Procedures PCI-X Expansion Slot Cover To remove a PCI-X expansion slot cover: 1. Power down the server. Refer to “Powering Do

Removal and Replacement Procedures PCI-X Expansion Boards CAUTION: To avoid the risk of damage to your system or expansion boards, disconnect all A

Removal and Replacement Procedures 6. Press the PCI-X slot release lever (1) and swing the slot release lever upward (2). 7. Lift the expansion boar

Removal and Replacement Procedures PCI-X Slot Release Lever To remove a PCI-X slot release lever: 1. Power down and remove power from the server. Ref

Removal and Replacement Procedures PCI-X Guide Clips To remove a PCI-X guide clip: 1. Power down and remove power from the server. Refer to “Powering

Contents Index HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide v

Removal and Replacement Procedures Processor Air Baffle To remove the processor air baffle: 1. Power down and remove power from the server. Refer to

Removal and Replacement Procedures Center Wall To remove the center wall: 1. Power down and remove power from the server. Refer to “Powering Down the

Removal and Replacement Procedures 7. Disconnect the fan cable from the system board. Figure 2-34: Disconnecting the fan cable 8. Lift the center

Removal and Replacement Procedures IDE CD-ROM Drive To remove the IDE CD-ROM drive: 1. Power down and remove power from the server. Refer to “Powerin

Removal and Replacement Procedures 5. Disconnect the IDE cable from the CD-ROM drive (1). 6. Disconnect the power cable from the CD-ROM drive (2).

Removal and Replacement Procedures Power Button/LED Assembly To remove the power button/LED assembly: 1. Power down and remove power from the server.

Removal and Replacement Procedures 9. Squeeze the two tabs from the inside (1) and slide the power button/LED assembly through the front of the serve

Removal and Replacement Procedures Diskette Drive To remove the diskette drive: 1. Power down and remove power from the server. Refer to “Powering Do

Removal and Replacement Procedures 10. Loosen the thumbscrew that secures the retaining bracket to the diskette chassis (1). 11. Pull the diskette ret

Removal and Replacement Procedures Processor Assembly CAUTION: Be sure that you have the current version of the system ROM. Failure to flash you

Removal and Replacement Procedures 7. Lift the processor retaining bracket (1). 8. Release the processor locking lever (2). Figure 2-42: Lifting t

Removal and Replacement Procedures To replace the processor assembly: 1. Open the processor retaining bracket 2. Install the processor/heatsink asse

Removal and Replacement Procedures Figure 2-44: Installing the processor/heatsink assembly and securing the processor locking lever 3. Lower the pr

Removal and Replacement Procedures Figure 2-46: Securing the processor retaining bracket lever. CAUTION: Before closing the processor retaining b

Removal and Replacement Procedures Processor Power Module To remove a Power Processor Module (PPM): 1. Power down and remove power from the server. R

Removal and Replacement Procedures To replace a PPM: 1. Position the PPM above the slot. The PPM is keyed to fit only one way in the slot. 2. Press

Removal and Replacement Procedures Memory Use Figure 2-48 and Table 2-3 to identify DIMM slots on the server system board. The slots are numbered sequ

Removal and Replacement Procedures DIMM Installation Guidelines The following guidelines must be followed when installing or replacing memory: • • • A

Removal and Replacement Procedures CAUTION: Use only HP or Compaq branded DIMMs. DIMMs from other sources may adversely affect data integrity. IMP

Removal and Replacement Procedures Power Supply Backplane To remove the power supply backplane from the chassis: 1. Power down and remove power from

About This Guide This maintenance and service guide is a troubleshooting guide that can be used for reference when servicing the HP ProLiant ML370 Ge

Removal and Replacement Procedures 9. Loosen the two thumbscrews securing the backplane to the chassis (1). 10. Grasp the backplane, pulling toward t

Removal and Replacement Procedures System Board IMPORTANT: You must re-enter the server serial number through RBSU if you replace the system board.

Removal and Replacement Procedures To replace the system board and all components connected to it, reverse steps 4 through 11. NOTE: Be sure that yo

Removal and Replacement Procedures 13. Remove the processor cage and the processor plate. To replace the processor cage, reverse steps 9 through 12.

Removal and Replacement Procedures 3. Remove the access panel. Refer to “Access Panel” in this chapter. 4. Locate the battery and remove it from the

Removal and Replacement Procedures 2-60 HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide Re-entering the Server Serial Number Afte

3 Diagnostic Tools This chapter is an overview of software and firmware diagnostic tools that are available for configuring, monitoring, and managing

Diagnostic Tools Diagnostic Tools Overview Use the following tools to diagnose problems, test hardware, and monitor and manage server operations. Tab

Diagnostic Tools Table 3-1: Diagnostic Tools continued Tool Description How to run the tool SmartStart Software SmartStart software is the intell

Diagnostic Tools 3-4 HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide Table 3-1: Diagnostic Tools continued Tool Description Ho

CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of clearance at the front and back of the server. CAUTION:

4 LED Indicators and Switches This chapter provides information about locating and using system LEDs and switches in the server. For additional inform

LED Indicators and Switches Front Panel LEDs The set of five LEDs on the front of the server indicates system health. Figure 4-1 and Table 4-1 identif

LED Indicators and Switches Hot-Plug SCSI Hard Drive LEDs Each hot-plug SCSI hard drive has three LEDs located on the front of the drive. They provide

LED Indicators and Switches Table 4-3: Hot-Plug SCSI Hard Drive LED Combinations Activity LED Online LED Fault LED Status On Off Off Do not remov

LED Indicators and Switches RJ-45 Connector LEDs The RJ-45 connector on the server rear panel has two LEDs. Figure 4-3 and Table 4-4 identify the LED

LED Indicators and Switches Rear Unit Identification LED Switch The server includes unit identification (UID) LEDs with switches on both the front and

LED Indicators and Switches Hot-Plug Power Supply LEDs Determine the hot-plug power supply status by noting the color of the power supply LED located

LED Indicators and Switches Hot-Plug Fan LEDs Each hot-plug fan contains a dual-color LED. Figure 4-6: Hot-plug fan LED The hot-plug fan LED indicat

LED Indicators and Switches System Board LEDs The following LEDs are located on the system board: • • • • • • Processor status PPM status Memory statu

LED Indicators and Switches Table 4-6: System Board LEDs continued Item Description Status 7 PPM 2 Amber = Processor or PPM failed Off = Normal 8

Where to Go for Additional Help In addition to this guide, the following information sources are available: • User documentation • Service Quick Re

LED Indicators and Switches External Health LED Table 4-7: External Health LED System LED and Color External Health LED Color Status Red Primary

LED Indicators and Switches System LEDs and Internal Health LED Status Combinations When the internal health LED on the front panel illuminates either

LED Indicators and Switches Table 4-8: System LEDs and Internal Health LED Status Combinations continued System LED and Color Internal Health LED Co

LED Indicators and Switches System Board Switches Some server operations, including adding or removing a component, changing a security feature, or re

LED Indicators and Switches Non-Maskable Interrupt Switch Crash dump analysis is an essential part of eliminating reliability problems such as hangs o

LED Indicators and Switches System Identification Switch The system identification switch (SW2) is a three-position switch that identifies the operati

LED Indicators and Switches System Maintenance Switch The system maintenance switch (SW1) is a six-position switch that is used for system configurati

LED Indicators and Switches System Configuration Settings It may be necessary at some time to clear and reset system configuration settings. When the

LED Indicators and Switches HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide 4-19 ROMPaq Disaster Recovery Mode A corrupted system

5 Specifications This chapter provides operating and performance specifications for the server and optional hardware, including the following: • • • •