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NOTE: HP recommends that you add the HP SAM Web server to the Trusted Sites list. On the access
device, open Internet Explorer and go to Tools > Internet Options > Security tab.
If a firewall is installed, you need to make appropriate changes to allow the HP SAM server client through.
For example, if HP Sygate Security Agent is installed, add a rule to allow port 3389 for application
IEXPLORE.EXE.
To use the Web Client on an access device running Windows XP, 64-bit, you must use Internet Explorer,
32-bit.
HP SAM ActiveX Controls
The HP SAM ActiveX controls are stored as source for distribution on the HP SAM Web server during
the Web server installation process.
If the HP SAM ActiveX controls are replaced on the HP SAM Web server during an upgrade, the HP
SAM client is automatically upgraded to the newer version the next time the access device connects to
the HP SAM Web server.
The HP SAM ActiveX controls support RDP 5.0 only, even if RDP 6.0 or RGS is installed.
For the HP thin client running Windows XP Embedded or Windows Embedded Standard, the installation
of the HP SAM ActiveX components may be repeated every time the access device is rebooted, if it is
not saved as part of the thin client image. Use the Web Client Controls installer found in the HP SAM
SoftPaq so that you do not need to download and install any controls automatically via the browser.
Windows XPe-Based Client
To install the HP SAM client on a Windows XPe-based thin client or on a desktop/notebook PC running
XP Pro or Vista:
1. If you are installing the HP SAM client on a Windows XPe-based thin client, unlock the write filter.
If you do not unlock the write filter before installing or saving configuration information to the XPe
client, the installation or configuration information will be lost when the client is turned off.
2. Log in to the access device under an account with local administrative rights and run the scw32-
xx##.MSI file (## is the software version) to install the Windows XP-based client. Replace xx with:
●
EN = English
●
JA = Japanese
●
FR = French
●
DE = German
●
KO = Korean
●
ZH-CN = Simplified Chinese
3. Follow the installation wizard.
4. After the software is installed, verify the program is placed on the start menu (Start > All
Programs > Hewlett-Packard > HP Session Allocation Client).
5. If you unlocked the write filter in step 1, re-enable it now.
ENWW Install and Validate the HP SAM Client Software 35
- Administrator's Guide 1
- About This Book 3
- Table of contents 5
- 1 Introduction 9
- Key Features 12
- Overview 13
- How HP SAM Works 14
- ENWW Overview 7 15
- HP SAM Software Components 16
- Common Tasks 17
- 2 Requirements 21
- SQL Database Considerations 22
- Number of HP SAM Servers 23
- Multiple SQL Databases 24
- Access Device Requirements 30
- Blade Workstation Clients 31
- Personal Workstation Clients 31
- Other requirements 32
- 3 Installation 33
- Software 37
- [WebServerList] 39
- [RolesList] 40
- [AssetGroupList] 40
- ServicePort 40
- DnsDomain 40
- Windows XPe-Based Client 43
- Linux-Based Client 44
- Configuration Settings 46
- Smart Card Settings 49
- Policy Entries 52
- Legal Banner 56
- Computing Resources 57
- 4 Administration 59
- Home Tab 62
- Users and Roles Tab 62
- Manage Asset Groups 63
- Manage Users 65
- Add New Users 69
- Resources tab 70
- Customize View 72
- Manage Access Devices 72
- Manage Data Centers 73
- Policies Tab 74
- Create or Update a Policy 76
- View Effective Policy 76
- System Settings Tab 77
- Web client 78
- Active Directory 79
- Auto Schedules 80
- Reports Tab 81
- Resource Utilization Report 84
- A Firewall Rules 89
- Resources 90
- SQL Server 90
- B Frequently Asked Questions 91
- D Glossary 98
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