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5
Troubleshooting
This chapter describes how to check HDLM error information, and how to take
action if an error occurs in HDLM. Descriptions of the actions are separated
into those for path errors, HDLM program errors, and other types of errors. If
you need technical support, see
Getting help on page xvii.
□
Information Collected by the DLMgetras Utility for Collecting HDLM Error
Information
□
Checking error information in messages
□
What To Do for a Path Error
□
What To Do for a Program Error
□
What To Do for Other Errors
Troubleshooting
5-1
Hitachi Dynamic Link Manager User Guide for AIX
®
- Dynamic Link Manager Software 1
- Contents 3
- Acronyms and abbreviations 11
- Glossary 11
- Intended audience 14
- Product version 14
- Release notes 14
- Document revision level 14
- Document organization 15
- Related documents 15
- Document conventions 16
- Getting help 17
- Comments 17
- Data Systems Corporation 18
- Thank you! 18
- Overview of HDLM 19
- What is HDLM? 20
- HDLM Features 20
- HDLM Functions 23
- Cluster support 24
- Devices Managed by HDLM 25
- System Configuration 25
- Components Description 26
- LU Configuration 27
- Program Configuration 28
- Program name Functions 29
- Load Balancing Algorithms 34
- Automatic path switching 36
- Figure 2-8 Path switching 37
- Automatic failbacks 40
- Manual path switching 41
- Path status transition 42
- Status transitions of a path 43
- Checking intermittent errors 46
- Monitoring 49
- Function 52
- Error management 53
- Types of Collected Logs 54
- Table 2-8 Error levels 55
- Collecting Audit Log Data 57
- Category Explanation 58
- Audit Log Data Formats 63
- Explanation 64
- HDLM System Requirements 69
- OS Kernel 70
- # lslpp -L xlC.aix50.rte 70
- Storage Systems 71
- OS Related Programs 72
- Configurations 73
- Memory Requirements 76
- Disk Capacity Requirements 76
- Item Supported number 77
- Types of HDLM Installation 78
- Notes on Installing HDLM 79
- Notes on a License Key 81
- Notes on Trace Files 81
- Notes on Storage Systems 82
- Notes on the Cluster 82
- Installing HDLM 83
- Environments 85
- Set Up the Hardware 89
- Switch the Kernel Mode 90
- Set Up Cluster Software 91
- # lsdev -Cc disk 92
- # umount /cdrom 98
- # rm -r /cdrom 98
- # shutdown -Fr 98
- Stop Applications 102
- File Description 103
- Creating an HDLM Environment 103
- Disk Environment) 126
- Environment) 126
- . Insert the DVD-ROM 131
- . Unmount the DVD-ROM 133
- . Mount the DVD-ROM 135
- Setting up HDLM 139
- Checking the Current Settings 140
- Setting Up the HDLM Functions 140
- Setting Up Load Balancing 141
- Setting the Trace Level 145
- Setting the Trace File Size 146
- Value (severity) Explanation 147
- Value Explanation 147
- Checking the Updated Settings 148
- Setting up Integrated Traces 149
- Settings 150
- Interval 153
- About the Reservation Policy 156
- Settings for Using PowerHA 157
- Settings for Using GPFS 159
- Settings for Using VCS 162
- Removing HDLM 163
- HDLM Operation 173
- Notes on Using HDLM 174
- Storage System 175
- Notes on Shutting Down a Host 175
- Notes on Errors in a Host 175
- Viewed From the Same Server 176
- Environment 176
- Notes on Replicating a System 177
- Notes on Using Commands 177
- Viewing Path Information 177
- Changing the Status of Paths 178
- Viewing LU Information 180
- Path IDs, and LDEVs 180
- Viewing License Information 183
- Updating the License 184
- Starting the HDLM Manager 186
- Stopping the HDLM Manager 186
- HDLM Resident Processes 187
- Changing hdisk attributes 189
- Changing a Path 193
- . Delete the path 194
- Replacing an HBA 195
- # cfgmgr -l fcsn 198
- Available hdisk10 fscsi1 199
- Replacing a Fiber Cable 200
- Troubleshooting 205
- What To Do for a Path Error 207
- Examining the Messages 210
- Obtaining Program Information 210
- What To Do for Other Errors 211
- Command Reference 213
- Command format 214
- Parameters 215
- Parameter 216
- Reference 223
- Value Description 232
- Table 6-4 Trace Level Values 233
- Table 6-6 License Key Types 240
- To Display Path Information 245
- To display path information 245
- [[slpr] [vg] 246
- Examples 252
- Displayed path information 259
- -: Not displayed 263
- number (the xx part 264
- To Display LU Information 266
- To display LU information 266
- Example 2 269
- Displayed LU information 271
- Item Description 278
- Utility Reference 285
- Overview of the Utilities 287
- Time of the Utilities 289
- Output directory 293
- Files Explanation 293
- Supplemental Information: 297
- Information 300
- Environment ODM 305
- [ODM_SETTINGS] section 320
- Log file 326
- Messages 329
- Format Meaning 331
- Terms Meaning 331
- KAPL01001 to KAPL02000 332
- Message Text Explanation 333
- KAPL03001 to KAPL04000 363
- KAPL04001 to KAPL05000 365
- KAPL05001 to KAPL06000 375
- KAPL06001 to KAPL07000 379
- KAPL07001 to KAPL08000 382
- KAPL08001 to KAPL09000 383
- KAPL09001 to KAPL10000 387
- KAPL10001 to KAPL11000 413
- . Check whether you 416
- . Check whether the 416
- . Check that the disk 416
- KAPL11001 to KAPL12000 439
- KAPL13001 to KAPL14000 443
- KAPL15001 to KAPL16000 456
- Component 460
- Message ID Explanation 461
- Versions of HDLM 465
- Add-in HDLM Driver Module 468
- Commands of the utilities for 469
- Corresponding AIX commands 469
- 0: Ignoring the reservation 471
- 2: Persistent reservation 471
- PR_exclusive 471
- Virtual SCSI Disks 472
- Acronyms-2 474
- Acronyms-3 475
- Acronyms-4 476
- Acronyms-5 477
- Acronyms-6 478
- Glossary-2 480
- Glossary-3 481
- Glossary-4 482
- Glossary-5 483
- Glossary-6 484
- Glossary-7 485
- Glossary-8 486
- MK-92DLM111-27 494
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