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9 Support and other resources
9.1 Contacting HP
9.1.1 Before you contact HP
Be sure to have the following information available before you contact HP:
Technical support registration number (if applicable)
Product serial number
Product identification number
Applicable error message
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
9.1.2 HP contact information
For the name of the nearest HP authorized reseller:
See the Contact HP worldwide (in English) website (http://welcome.hp.com/country/us/en/
wwcontact.html).
For HP technical support:
In the United States, for contact options see the Contact HP United States website (http://
welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:
Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (http://www.hp.com/go/hpsc).
In other locations, see the Contact HP worldwide (in English) website (http://welcome.hp.com/
country/us/en/wwcontact.html).
9.1.3 Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html
After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.
9.1.4 Documentation feedback
HP welcomes your feedback. Send comments to [email protected]. Include the document
title and manufacturing part number. All submissions become the property of HP.
9.2 Related information
The HP Insight CMU website:
http://www.hp.com/go/icmu
All HP Insight CMU documents are available online at http://www.hp.com/go/
linux-cluster-docs
9.1 Contacting HP 159
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