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B.9
Troubleshooting
3PAR Recovery Manager 4.1.0 For Microsoft Exchange 2010 User’s Guide
If restarting the Microsoft Exchange Replication service does not solve the problem, try one of
the following methods:
Restart “Microsoft Exchange Information Store” service.
OR
Net stop MSExchangeIS
Net start MSExchangeIS
Problem:
How to recover the System Writer status from last error “Non-retryable” to “No error”.
Suggestion:
Restart the “Cryptographic Services” service.
OR
Net stop CryptSvc
Net start CryptSvc
Problem:
The Remote Copy status for group <remote copy group> does not permit synchronization.
Suggestion:
The involved Remote Copy group has virtual volumes that are not in the synced state. Hence,
wait until all virtual volumes in the group appear in synced state and then retry the operation.
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