Hp 4000.6000.8000 Enterprise Virtual Arrays Manual do Utilizador

HP StorageWorks4000/6000/8000 Enterprise Virtual Arrayuser guidePart number: 5697–5415Third edition: December 2005

55 Typical enclosure certificationlabel... 11656Powersupplyelementnumbering... 12757Blowerelementnumberi

0115a321Figure 48 Removing a disk driveChanging the Device Addition PolicyTo prevent the storage system from automatically grouping a new disk drive t

NOTE:It may take up to 10 minutes for the component to display good status.• Check the disk drive status indicators. See Figure 4 7.•Activityindicator

CAUTION:You have only seven minutes to perform the replacement procedure! Both power supplies must beinstalled for the enclosure to co ol properly. If

123Figure 50 Power supply/blower status indicator1. Status indicator2. Power s upply/blower 13. Power supply/blower 2Removing a blowerIt is not necess

Figure 52 Installing a blowerRemoving a power supplyCAUTION:When a power supply is removed, the enclosure could shut down within seven minutes due to

Figure 54 Installing a power supplyV erifying proper operationAfter replacing the power supply or blower, check the following to verify that the compo

106Customer replaceable units

A Regulatory n otices an dspec ificationsThis appendix includes regulatory notices and product specifications for the HP StorageWorks EnterpriseVirtual

Class A equipmentThis equipmenthas b een tested and found to comply with the limits for a Class A digital device, pursuantto Part 15 of theFCCRules.Th

Laser safety warningsHeed the following warning:WARNING!WARNING:Toreduce the risk of exposure to hazardous radiation:•Donottrytoopen the laser device

Tables1Documentconventions... 142Pushbuttonfunctions ... 303Failbackpreferencesettings ...

European union noticeProducts with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low VoltageDirective (73 /23/EEC) issued by

Tento sym bol na produktu n eb o balení oznauje výrobek, který nesmí být vyhozen spolu s ostatnímdomácím odpadem. Povinností uživatele je pedat takt

Das Symbol auf dem Produkt oder seiner Verpackung weist darauf hin, dass das Produktnicht über den normalen Hausmüll entsorgt werden dar f. Benutzer s

Latvian noticeNolietotu iekrtu izncinšanas noteikumi lietotjiem Eiropas Savienbas privtajsmjsaimnie cbsŠds simbols uz izstrdjuma vai uz t

Slovakian noticeLikvidácia vyradených zariadení v domácnostiach v Európskej úniiSymbol na výrobku alebo jeho balení oznauje, že daný výrobok sa nesmi

Germany noise declarationSchalldruckpegel Lp = 70 dB(A)Am Arbeitsplatz (operator position)Normaler Betrieb (normal operation)Nach ISO 7779:1999 (Typpr

NOTE:Components without an individual product certification label are qualified as part of the next higherassembly (for example, enclosure, rack, or tow

Environmental specificationsTo ensure optimum product operation, you must m aintain the operational environmental specificationslisted in Table31. The a

Table 33 Enterprise storage system AC input line voltagesSpecificationMinimal NominalMaximum60 Hz serviceAC Line Voltage57 Hz60 Hz 63 HzAC Line Voltage

Table 36 Power specificationsVoltageCurrent (A) Power (W)>Maximum continuous current+5.1 VDC (with a minimum+12.2 VDC load of 0A)26.0 A 132 W+12.2 V

12

Power specificationsTable 39 and Table 40 define the controller power supply input power requirements and output powerspecifications.Table 39 Controller

Rack specificationsPhysical specificationsWARNING!The weight of the drive enclosure with the elements installed always requires at least two individuals

Environmental specificationsTo ensure optimum product operation, you must maintain the operational environmental specificationslisted in Table44. The am

B EMU-g enera ted con dition reportsThis section provides a description of the EMU generated condition reports that contain the followinginformation:•

Correcting errorsCorrecting an error may require you to perform a specific set of actions. In some cases, the only availablecorrective action is to rep

• WhenthedriveisFibreChannel-compatible,theEMUcomparesthedrivelinkratewiththeI/Omodule link rate, the loop link rate.If the EMU cannot d etermine the

0.1.en.04 CRITICAL condition—Loop a drive link rate incorrectThe drive is capable of operating at the loop link rate b ut is running at a different ra

CXO7952A12Figure 56 Power supply element numberingThe following sections define the power supply condition reports.0.2.en.01 NONCRITICAL Condition—Powe

1. Record all six characters of the condition report.2. Ensure that the blower on the power supply is functioning properly. If not, correct the blower

0.3.en.03 UNRECOVERABLE condition—Blower failureA blower has stopped. The operational blower now operates a t high speed and is a single point offailu

About this guideThis user guide provides the following information:• Description of the HP StorageWorks Enterprise Virtual Array family and its c ompo

Refer to Table 48 to determine the location of each temperature sensor.Table 48 Temperature sensor ele ment num beringSensorSensor locationSensorSenso

5. Verify that the am bient temperature range is +10 °C to +35 °C (+50 °F to +95 °F) . Adjust asnecessary.6. Observe the EMU to ensure the error is co

4. If steps 1, 2 or 3 did not reveal a problem, use HP Command View EVA to request the HSV210controller to shut down the drive enclosure. Completing t

4. If resetting the EMU did not correct the problem, replace the EM U.5. If unable to correct the problem, contact your HP autho rized service represe

Complete the following procedure to correct this problem:1. Record all six characters of the condition report.2. Reset the EMU.3. Observe the EMU to e

0.7.01.15 UNRECOVERABLE condition—EMU hardware failureThe EMU has detected an internal hardware problem. This condition report remains active until th

4. If the error does recur, contact your HP authorize d service representative. The EMU is inoperativeandmustbereplacedassoonaspossible.0.7.01.19 UNRE

To correct this problem, record all six characters of the condition report, then contact your HP authorizedservice representative.0.F.en.03 CRITICAL c

Table 49 Voltage and current sensor locationsSensorSensor Element Location01.Power Supply 1 +5VDC02.Power Supply 1 +12 VDC03.Power Supply 2 +5 VDC04.P

To correct this problem, record all six characters of the condition report, then contact your HP authorizedservice representative.Backplane conditions

Document conventions and symbolsTable 1 Document conventionsConventionElementMedium blue text: RelateddocumentationCross-reference links and e-mail ad

CXO7951A12Figure 60 I/O module element numbering1. I/O Module A (01) 2. I/O Module B (02)Correction of an I/O mod ule problem normally requires replac

3. Contact your HP authorize d service representative.8.7.en.12 NONCRITICAL condition—I/O Module NVRAM read failureThe system is unable to read data f

142EMU-generated condition reports

C Controller fault managementThis app endix describes how the controller displays events and termination event information. Terminationevent informati

NOTE:The major differences between the Event Display and the Termination Event display are:• The Event display includes an EIP type field; it does not

1. When the Fault Management display is active (flashing), press to select the D etail View m enu.The LTEA selection menu is active (LTEA 0 is displaye

146Controller fault management

GlossaryThis glossary defines terms used in this gu ide or related to this product and is not a comprehensiveglossary of computer terms.m A symbol for

array controller See controller.asynchronous Events scheduled as the result of a signal requesting the event or that which iswithout any specified time

cache battery in-dicator1. An orange light emitting diode (indicator) that illuminates on the controlleroperator control panel (OCP) to define the stat

Rack stabilityWARNING!To reduce the risk of personal injury or damage to equipment:• Extend leveling jacks to the floor.• Ensure that the full weight o

data entry mode The state in which controller information can be displayed or controllerconfiguration data can be entered. On the Enterprise Storage Sy

dual power supplyconfigurationSee redundant power configuration.dynamic capac it yexpansionA storage system feature that provides the ability to increas

Enclosure ServicesInterfaceSee ESI.Enclosure ServicesProcessorSee ESP.Enterprise VirtualArrayTheEnterpriseVirtualArrayisaproductthatconsistsofoneormor

Fault Manage-ment CodeSee FMC.Fibre C hann eldrive enclosureFibre Channel Arbitrated Loop. The American Na tional Standards Institute’s(ANSI) document

Gb Gigabit. A measurement of the rate at which the transfer of bits of dataoccurs. Sometimes referred to a s Gbps. Nomina lly, a Gb is a transfer rate

I/O module Input/Output module. The enclosure element that is the Fibre Channel driveenclosure interface to the host or controller. I/O mo dules are b

logon Also called login, it is a procedure whereby a user or net work connection isidentified as being an authorized network user or par ticipant.loop

multi-mode fiber A fiber optic cable with a diameter large enough (50 microns or more) to allowmultiple streams of light to travel different paths from

PDU Power Distribution Unit. The rack device that distributes conditioned AC or DCpower within a rack.petabyte A unit of storage capacity that is the

read aheadcachingA cache manag em ent method used to decrease the subsystem response tim e toa read request by allowing the controller to satisfy the

16About this guide

small computersystem interfaceSee SCSI.Snapclone A virtual disk that can be manipulated while the data is being copied. Only anActive member of a virt

may be incapable of recovering or bypassing the failure and will require repairsto correct the condition.This is the highest level condition and has p

write backcachingA controller process that notifies the host that the write o peration is comp letewhen the data is written to the cache. This occurs b

In dexSymbols+5.1 VDC ,52AAC input m issing,127AC powerdistributing,80frequency,52specifications,120voltage,52AC power specifications, 118air flowaffecti

transceivers,136voltage sensor,137condition reportingtemperature,129conditions, EMU detection of,54configurationphysical layout,21connectorspower IEC 3

enclosure number display group,56Enclosure Services InterfaceSee ESIEnclosure Services InterfaceSee ESIEnclosure Services ProcessorSee ESPenclosuresco

NONCRITICAL conditions,140,140,141I/O modu lesCRITICAL conditions,140element numbering,140IDX code display, 144indicatorsbattery status,70EMU displays

entering,75changing,75,76clearing,75entering,31removing,75PDUs,80physical configuration,21physical specificationsenclosures,116PIC,73port indicators,66P

specificationsdisk drive, MTBF, 117, 122enclosure ,119environmental,122heat d issipation,117operating,122physical,116,119power, 117, 120shipping,122sho

XCS version,734000/6000/8000 Enterprise Virtual Array user guide169

1 Enterpr ise Virtu al ArraydescriptionThis chapter provides an overview of Enterprise Virtual Array and its components. To pics to be coveredinclude:

• EVA remote support toolsEase of managementEasy-to-use storage management tools:• Software tools that allow you to manage larger SAN configurations wi

• 250-GB FATA disk drives• 146-GB FC disk drives• 72-GB FC disk drivesFor the most current information o n supported disk drives, refer to the HPStora

Legal and notice information© Copyright 2005 Hewlett-Packard Development Company, L.P.Hewlett-Packard Company makes no warranty of any kind with regar

These components work together to create an entire storage system solution. Management isaccomplished by accessing HP Command View EVA through your br

HardwareThe Enterprise Virtual Array includes the following hardware components:• Fibre Channel drive enclosure—Contains disk drives, power supplies,

• Environmental Monitoring Unit (EMU)• Dual 2–Gbps FC I/O m odules—A and B loops• Dual redundant 500–W power supplies and blowers• Dual redundant blow

• 33U Rack• 36U Rack• 41U Rack• 42U Rack• Universal RackNOTE:Racks and rack-mountable components are typically described using “U” measurements. “U”me

24Enterprise Virtual Array description

2 Enterprise Virtu al Array startupThis chapter describes the procedures necessary to complete the installation and configuration of theEnterprise Virt

BrowserHost XFCAManagementServerCommandView EVA25058aControllerAFCA FCA FCAHost ZBrowserNon-HostFP1 FP2FP2LoopPair 1LoopPair 1LoopPair 2LoopPair 2Cont

BrowserHost XFCAManagementServerCommandView EVA25059aControllerAFCA FCA FCAHost ZBrowserNon-HostFP1 FP2LoopPair 1LoopPair 1ControllerBFP1 FP2Network I

BrowserHost XFCAManagementServerCommandView EVACXO8055DControllerAFCA FCA FCAHost ZBrowserNon-HostFP1 FP2LoopPair 1LoopPair 1ControllerBFP1 FP2Network

Procedures for getting startedStepResponsibility1. Gather information and identify all related storagedocumentation.Customer2. Contact an authorized s

ContentsAboutthisguide ... 13Overview... 13Intendedaudience...

Setting up a controller pair using the OCPNOTE:This procedureshouldbeperformedbyanHPauthorizedservicerepresentative.Two pieces of data must be entered

0108b1Figure5LocationoftheWorldWideNamelabels1. World Wide Name labelsComplete the following procedure to assign the WWN to each pair of controllers.1

2. With either of the default menus (Storage System N am e or World Wide Name ) displayed, pressthree times to display System Password.3. Pressto disp

3 Enterpr ise Virtu al ArrayoperationThis chapter presents the tasks that you might need to perform during normal operation of the storagesystem.Best

Setting Point in timeBehaviorAt initial p resentation The units are brought online to ControllerA.On dual boot or controller resynchIf cache data fora

Setting Point in timeBehaviorAt initial presentation The units are brought online to ControllerB.On dual boot or controller resynchIf cache data foraL

Table 5 Impact on virtual disk presentation when changing failover/failback settingNew settingImpact o n virtual disk presentationNo PreferenceNone. T

Powering up the storage systemTopowerupastorage system, perform the followi ng steps:1. Verify that each fabric Fibre Channel switch to which the HSV

NOTE:SSSU version 4 is required for HP Command View EVA 4.0 and later. For more information on usingSSSU, refer to theHP StorageWorks Storage System S

Example 2. Restoring co nfiguration d a ta using SSSU on a Windows Hos tIf it is necessary to restore the storage system configuration, it can be done u

Operatingtipsandinformation ... 33Reservingadequatefreespace ... 33FailbackpreferencesettingforH

Figure 6 Dis k d rive ac tivity in dicatorCreating disk groupsThenewdisksyouaddwilltypicallybeusedtocreatenewdiskgroups. Althoughyoucannotselectwhich

CX8167-ST21Figure 7 Sequential b uilding of vertical disk groups1. Disks installed in firstgroup2. Disks installed in second groupAdding a disk dri v e

2. Insertthedriveintotheenclosureasfarasitwillgo(1,Figure 9).3. Close the release lever until it engag es the ejector button, a nd the disk d rive sea

Figure 10 Disk drive status indi cators1. Activity2. Online3. FaultAdding the disk to a disk groupAfter replacing the disk, it should be added to a di

• When to clean—If a connector may be contaminated, or if a connector has not been protected bya dust cover for a n extended period of time, clean it.

4 Enterpr ise Virtu al Arrayha rdware com ponen tsThis chapter describes the Enterprise Virtual Array hardware components. Topics to be discussed incl

0112aFrontRear123456 78 910Figure 11 FC drive enclosure—front and rear views1. Drive bay 1 2. Drive bay 143. EMU4. I/O module B5. Blower 1 6. Power su

0107a123Figure 12 I/O module1. Status indicators (Upp er port, Power, and Lower port)2. Upper port3. Lower portThe I/O modules are functionally identi

Table 6 Operationa l I/O module stat us indi catorsUpper Power LowerDescriptionsOffOnOff• I/O Module is operationalOnFlashing, then OnOn• Top por t—Fi

Fibre Optic Fibre Channel cablesThe Enterprise Virtual Array uses orange, 50-m, multi-mode, fiber optic cables for connection to theSAN. The fiber opti

Shuttingdownthesystem... 74Shuttingthecontrollerdown... 74Restartingthesystem...

Disk drive status indicatorsThree status indicators display the drive operational status. Figure 16 shows the disk drive statusindicators. Table 8 pro

Table 9 Operational disk drive status indicationsActivityOnline FaultDescriptionFlashingOnOffInitial startup.On OnOffThe drive is online but is not be

CXO7489A13145256Figure 17 Power supply and blower assembly components1. Power supply2. Status indicator3. AC Inputconnector with bail4. Module latch (

BlowersThe power supply–mounted blowers cool the enclosure by circulating air through the enclosure. Theblowers, underthe control of the EMU or the as

Figure 19 EMU controls and displays1. Status indicators:a. EMU—This flashing green is the heartbeat for an operational EMU.b. Enclosurepower—Whenbothth

NOTE:Although the EMU can determine the logical address of a drive, the EMU can neither display norchange this information. HP Command View EVA can di

EMU i ndicator displaysThe EMU status indicators are located above the alphanumeric display. See Figure 19.Theseindicatorspresent the same information

Table 15 EMU display groupsDisplay Display groupDescriptionEnEnclosure Num berThe enclosure number is the default display and is a decimalnumber in th

Table 16 Audible alarm sound patternsCondition type Cycle 1 Cycle 2UNRECOVERABLECRITICALNONCRITICALINFORMATIONLegendAlarm OnAlarm OffControlling the a

3. Press and release the top push button to change the display to a flashing On (Audible Alarm On).4. Press and release the bottom push button to accep

Verifyingcomponentfailure... 102Removingablower ... 103Installingablower...

Enclosure number featureThis section provides a description of the purpose, function, and operation of the EMU enclosure number(En) feature.En descrip

0046a-2131312345678910111213Figure 20 Enclosure numbering with enclosure ID expansion cablesNOTE:If an expansion rack is used, the enclosure numbering

Figure 21 Enclosure address bus components with enclosure ID expansion ca b les1. Shelf ID expansion cable port 1—Disk enclosure 12. Shelf ID expansio

NOTE:An error alwa ys generates a condition report . Not all condition reports are generated by errors.Error condition categoriesEach error condition

Correcting the error removes the associated condition from the error queue. Replacing the EMU willalso clear the error conditions. The order in which

Analyzing condition reportsAnalyzing e ach error condition report involves three steps:1. Identifying theelement.2. Determining the major problem.3. D

Fibre Channel loop switchesThe EVA8000 uses four FC loop switc hes (Figure 22) to connect all of the drive enclosures to thecontroller pair using FC c

Table 18 Fibre Channel switch system indicatorsSystem indicatorDescriptionPowerA green indicator.Whenlit,thisindicatesthattheswitchispluggedinandthein

Table 20 Fibre C hannel switch basic troubleshootingProblem Recommended ac tionSFPs are installed in ports but noindicators arelit.1. Verify that the

8 957 65 61 2 3 410Figure 24 H SV200 controller—rear view1. Dual controller interconnect 2. CAB (cabinet address bus)3. Unit ID4. Power ON switch5. FC

Rack specifications... 121Physical specifications ... 121Environmental specifications...

HP Command View EVA is the tool you will typically use to display storage system status and configurationinformation or perform the tasks available fro

Table 22 Controll e r por t sta tus indicatorsPortDescriptionFibre Channel host ports• Green—Normal operation• Amber—No signal detected• Off—No SFP1de

• Fault Managem ent—displays fault information. Information about the Fault Manag em ent menuis included in Controller fault management.• Shutdown Opt

Tabl e 24 Menu optio ns within the OCP dis playSystem InformationMenuFault Management Menu Shutdown optionsMenuSystem PasswordMenuVersionsLast FaultRe

NOTE:When viewing thesoftwar e or firmware version information, pressingdisplays the Versions Menu tree.To display System Information1. The default dis

CAUTION:IfyoudecideNOTtopoweroffwhileworkinginthePowerOffmenu,Power Off System NOmust bedisplayed before you press Esc. This reduces the risk of accid

• Removing password protection (see Clearing a password ).Changing a passwordFor security reasons, you may need to change a storage system password. Y

Power suppliesTwo power supplies provide the n e cessary o p erating voltages to all controller enclosure c omponents. Ifone power supply fails, the r

Figure 28 Blower1. Status indicator 2. Fault indicator3. Blower 0 4. Blower 1Table 27 Blower status in d icatorsStatus indicator Fault indicatorDescri

Table 28 Battery status indicatorsStatus indicator Fault indicatorDescriptionOnOffNormal operationFlashingOffBattery is charging. This is the indicati

1.3.en.02CRITICALcondition—Highcurrent... 138Backplaneconditions... 1398.2.01.10NONCRITICALcondition

Power distributionAC power is distributed to the rack through a dual Power Distribution Unit (PDU) assembly mounted at thebottom rear of the rack. The

Each of the two PDU power cables has an AC power source specific connector. The circuitbreaker-controlled PDU outputs are routed to a group of four AC

CAUTION:The AC power distribution within a rack ensures a balanced load to each PDU and reduces the possibilityof an overload condition. Chan ging the

Figure 33 Rack AC power distribution1. PDM 1 2 . PDM 23. PDM 3 4. PDU 15. PDM4 6. PDM57. P D M 68. PDU 2Rack System/E power distribution componentsAC

Moving and stabilizing a rackWARNING!The physical sizeandweightoftherackrequiresaminimumoftwopeopletomove.Ifonepersontriesto move the rack, injury may

2CXO7589A1Figure 35 Raising a leveler foot1. Hex nut2. Leveler foot3. Carefully m ove the rack to the installation a rea and position it to p rovide t

86Enterprise Virtual Array hardware components

5 Customer replaceabl e unitsThis chapter describes the procedures for replacing CRUs. Information about initial enclosure installation,ESD protection

• Refer to the System Event Analyzer online help for additional information.Procuring the spare p art•Table29lists the parts that qualif y for CSR, in

Figure 37 DiskdrivelabelTable 29 Hardware component CSR sup portPart descriptionAssembly partnumberSpare p art numberCSRCache battery30-10013-0134887

Figures1Storagesystemhardwarecomponents... 212EVA8000confi guration ... 263 EVA6000 configuration ...

Replacing the failed componentCAUTION:Components canbe damaged by electrostatic discharge. Use proper anti-static protection as discussedbelow..• Alwa

NOTE:There are two cache batteries installed in the EVA8000 controller enclosure in slots 0 and 1 at the leftend of the enclosure. There is only one b

Figure 38 Battery s tatus indicators1. Status indicator 2. Fault indicator3. Battery 04. Battery 1Removing a battery1. Remove the front panel (1, Remo

Figure 40 Installing a batteryV erifying proper operationAfter replacing the batter y, check the following to verify that the component is operating p

CAUTION:If Command View EVA does not present a status consistent with that of the blower status indicators, or i fCommand View or the System Event Ana

1. Remove the front p anel (1) by g rasping the pa nel at each end pulling it off the enclosure.2. Move the wine-colored mounting latch (2) to the rig

Replacing the controller power supplyThis section describes the procedure for replacing the power supply used in EVA 4000/6000/8000products.NOTE:Becau

3. To help identify the correct enclosure, click Locate > Locate On to display Locate Confirmedon the controller operator control p anel (OCP). The

120138aFigure 46 Inst alling a p ower supplyV erifying proper operationAfter replacing the power supply, check the following to verify that the compon

• Analyze any failure messages you may have received from system monitoring (System EventAnalyzer).• Check the disk drive status indicators. See Figur