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To verify each step of the process:
1. Verify that the HP LTFS driver is installed correctly and running.
2. Verify that the following directories are in the install directory:
• configuration
• logs
• utils
3. Verify that the TapeAssure LTFS service is running. Use the Sa_TapeAssure utility with the –d
option and verify that the status is Running.
4. Verify that the tickets are being received by Command View TL (even if the drives are not shown
in the user interface) by checking for the ticket in the Command View TL das_0.log file.
a. On the server running CommandView TL, open the file C:\Program Files\
Hewlett-Packard\Command View TL\log\das_0.log in a text editor, such as
Notepad.
b. Look for an entry showing that the ticket was received.
NOTE:
For a full set of installation checks, see Chapter 5, page 27.
Installation and configuration14
- Version 1.0 User Guide 1
- Contents 3
- 1 Introduction 7
- Architecture 8
- Supported configurations 9
- Typical configurations 9
- Introduction10 10
- Reporting errors and logs 13
- Verifying the installation 13
- TapeAssure overview 15
- 3 Using TapeAssure 19
- Using TapeAssure20 20
- Using TapeAssure22 22
- About email alerts 24
- Check compatibility 27
- Check the configuration 28
- Synopsis 31
- Description 31
- 7 Support and other resources 33
- Typographic conventions 34
- Support and other resources36 36
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