User Guide
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1 WelcomeAfter you set up and register the computer, we recommend the following steps to get the most out of your smart investment:●TIP: To quickly re
Finding informationTo locate resources that provide product details, how-to information, and more, use this table.Resource ContentsSetup Instructions●
2 ComponentsLocating hardwareTo nd out what hardware is installed on your computer:▲Type device manager in the taskbar search box, and then select th
Component DescriptionNOTE: Cables and/or adapters (purchased separately) may be required.– or –Connects a display device that has a USB Type-C connect
LeftNOTE: The port and connector icons are located on the protective cover.Component Description(1) Power button●When the computer is o, press the bu
FrontComponent Description(1) Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment.(
TopNOTE: The microphone icons are located on the protective cover.Component Description(1) Speakers (2) Produce sound.(2) Internal microphones (2)Re
BottomNOTE: The docking connector icon is located on the protective cover.Component Description(1) Alignment post connectors (2) Connect to the alig
RearComponent Description(1) Webcam (rear) Records video and captures photographs. Some products allow you to video conference and chat online usi
© Copyright 2017 HP Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Lync, Microsoft, Oic
Using the kickstandTo change the viewing angle, follow these steps:1. Hold the computer with top edge up (the speakers are on top).2. Use one of the k
Keyboard components (select products only)Your computer supports an optional keyboard. This section provides information about the common features of
Removing the keyboardTo remove the keyboard, pull the keyboard away from the computer.TouchPadComponent Description(1) TouchPad zone Reads your nge
LightsComponent Description(1) Caps lock light On: Caps lock is on, which switches the key input to all capital letters.(2) Fn lock light ●On: The
Special keysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes frequentl
Action keysAn action key performs the function indicated by the icon on the key. To determine which keys are on your product, see the illustration in
Icon DescriptionTurns the screen sharing function on or o.NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange o
Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your comput
3. Press in gently until the card tray is ejected.4. Remove the tray (2) from the computer.5. Holding the card with the gold area face up, align the n
3. Press in gently until the card tray is ejected.4. Remove the tray (2) from the computer and insert the card (3).5. Replace the tray in the computer
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
7. Replace the tray in the computer. Press in gently on the tray (4) until it is rmly seated.20 Chapter 2 Components
3 Network connectionsYour computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millio
Connecting to a WLANNOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP).
For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband informatio
computer with the antenna of your phone or other device. With NFC and supported apps, you can share websites, transfer contact information, transfer p
2. Plug the other end of the network cable into a network wall jack (2) or router.NOTE: If the network cable contains noise suppression circuitry (3),
Using HP MAC Address Manager to identify your computer on a network (select products only) You can enable a system Media Access Control (MAC) address
4 Screen navigationYou can navigate the computer screen in the following ways:●Use touch gestures directly on the computer screen (select products onl
Two-nger pinch zoomUse the two-nger pinch zoom to zoom out or in on images or text.●Zoom out by placing two ngers apart on the TouchPad zone or tou
Four-nger tap (TouchPad only)Use the four-nger tap to open the action center.●Tap four ngers on the Touchpad to open the action center and view cur
iv Safety warning notice
Using an optional keyboard and optional mouseAn optional keyboard and mouse allow you to type, select items, scroll and to perform the same functions
Identifying the pen componentsComponent Description(1) Pen tip The pen interacts with the computer whenever the tip of the pen is pressed against the
5 Entertainment featuresUse your HP computer for business or pleasure to meet with others via the webcam, mix audio and video, or connect external dev
Connecting headsets WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For
Connecting video devices using a USB Type-C cable (select products only)NOTE: To connect a USB Type-C Thunderbolt® device to your computer, you need a
To open Miracast:▲Type project in the taskbar search box, and then click Project to a second screen. Click Connect to a wireless display, and then fol
6 Managing powerYour computer can operate on either battery power or external power. When the computer is running on battery power and an external pow
Initiating and exiting Hibernation (select products only)You can enable user-initiated Hibernation and change other power settings and timeouts using
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence pr
Displaying battery chargeTo view the percentage of remaining battery charge and the current power plan, place the mouse pointer over the Power icon .
Table of contents1 Welcome ...
The computer takes the following actions for a critical battery level:●If Hibernation is disabled and the computer is on or in the Sleep state, the co
WARNING! Do not charge the computer battery while you are aboard aircraft.Connect the computer to external power under any of the following conditions
7 SecurityProtecting the computerStandard security features provided by the Windows operating system and the Windows Computer Setup utility (BIOS, whi
●BIOS administrator, power-on, and DriveLock passwords are set in Computer Setup and are managed by the system BIOS.●Windows passwords are set only in
Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled
●Computers or tablets with keyboards:▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup.●Tablets witho
Entering a BIOS administrator passwordAt the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the p
Disabling Automatic DriveLockTo disable Automatic DriveLock, follow these steps:1. Start Computer Setup.●Computers or tablets with keyboards:1. Turn o
To manually apply DriveLock protection to an internal hard drive, a master password must be set, and DriveLock must be enabled in Computer Setup. Note
1. Turn o the tablet.2. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to en
Using Bluetooth wireless devices (select products only) ... 23Connecting Bluetooth devi
3. At the DriveLock Password prompt, type the current DriveLock user password or master password that you are changing, press enter, and then press or
When a rewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-dened security criteria. A
Using a ngerprint reader (select products only)Integrated ngerprint readers are available on select products. In order to use the ngerprint reader,
8 MaintenanceIt is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use tools like Di
For more information, see the HP 3D DriveGuard software Help.Identifying HP 3D DriveGuard statusThe hard drive light on the computer changes color to
WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on.1. Turn o the computer.2. Disconnect
●If you plan to use the computer during a ight, listen for the in-ight announcement that tells you when you are allowed to use your computer. In-ig
9 Backing up, restoring, and recoveringThis chapter provides information about the following processes. The information in the chapter is standard pro
You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 58.●If your comp
Restore and recoveryThere are several options for recovering your system. Choose the method that best matches your situation and level of expertise:IM
6 Managing power ...
website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.IMPORTANT: HP Recovery Manager does not
Changing the computer boot orderIf your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order o
Removing the HP Recovery partition (select products only)HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard d
10 Computer Setup (BIOS), TPM, and HP Sure StartUsing Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communication betwee
Navigating and selecting in Computer Setup●To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a
Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed les c
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS upda
Using HP Sure Start (select products only)Select computer models are congured with HP Sure Start, a technology that monitors the computer's BIOS
11 Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnosti
3. Enter the product name or number.– or –Select Identify now to let HP automatically detect your product.4. Select your computer, and then select you
Using HP Client Security (select products only) ... 51
12 SpecicationsInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer o
13 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you r
14 AccessibilityHP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a
IndexAaccessibility 72administrator password 43airplane mode key 21ambient light sensor, identifying 6answer calls 16antivirus software 50Audio 33audi
HP Fast Charge 38HP LAN-WLAN Protection 25HP MAC Address Manager 26HP Mobile Connect 23HP PC Hardware Diagnostics (UEFI)using 68HP Recovery Managercor
recovery partitionremoving 62regulatory informationregulatory label 17wireless certication labels 17Sscreen shot 16scroll lock 16security cable slot,
Downloading a BIOS update ....................... 65Changing the boot order using
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