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Microsoft Windows Event ID and SNMP Traps Reference Guide For use with SmartStart version 8.25 Part number: 347870-009 Ninth edition: June 2009

Foundation agents 10 • cpqMeAlarmVariable • cpqMeAlarmSampleType • cpqMeAlarmValue • cpqMeAlarmRisingThreshold • cpqMeAlarmOwner • cpqMeAl

Server agents 100 Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqHeFltTolFanChassis Supporting SNMP Trap Description: “The Fans a

Server agents 101 • cpqHoTrapFlags • cpqHeTemperatureChassis • cpqHeTemperatureLocale Supporting SNMP Trap Description: “Temperature Exceeded

Server agents 102 Symptom: The DC-DC Power Converter condition has been set to degraded for the specified chassis, slot, and socket. Supporting

Server agents 103 Log Message: Hot Plug PCI Board Removed. A hot plug PCI adapter has been removed from the system. SNMP Trap: cpqSiHotPlugSlotB

Server agents 104 • cpqSiHotPlugSlotIndex • cpqSiHotPlugSlotErrorStatus Supporting SNMP Trap Description: “Hot Plug Slot Board Failed in Chass

Server agents 105 Supporting SNMP Trap Description: “The enclosure name has changed to [cpqRackCommonEnclosureName] in rack [cpqRackName].” NT E

Server agents 106 Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] has been inserted into rack [cpqRackName].” NT E

Server agents 107 • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureTempLocation • cpqRackCommonEnclosureSparePartNumber • cpqRackCo

Server agents 108 • cpqRackUid • cpqRackCommonEnclosureName • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureFanLocation • cpqRack

Server agents 109 • cpqHoTrapFlags • cpqRackName • cpqRackUid • cpqRackCommonEnclosureName • cpqRackCommonEnclosureSerialNum • cpqRackComm

Foundation agents 11 • cpqMeAlarmRisingThreshold • cpqMeAlarmOwner • cpqMeAlarmSeverity • cpqMeAlarmExtendedDescription Supporting SNMP Trap

Server agents 110 • cpqRackName • cpqRackUid • cpqRackCommonEnclosureName • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureFanLoca

Server agents 111 Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqRackName • cpqRackUid • cpqRackPowerSupplyEnclosureName • cpq

Server agents 112 SNMP Trap: cpqRackPowerSupplyRemoved - 22016 in CPQRACK.MIB Symptom: The power supply has been removed. User Action: None. Sup

Server agents 113 Event Title: Rack Power Subsystem Not Redundant Log Message: The rack power subsystem is no longer in a redundant state. SNMP

Server agents 114 Log Severity: Warning (2) Event Title: Rack Power Subsystem Overload Log Message: The rack power subsystem overload condition.

Server agents 115 Log Severity: Error (3) Event Title: Server Power On Prevented Log Message: Server power on prevented to preserve redundancy.

Server agents 116 NT Event ID: 1166 (Hex)0xc435048e (cpqsvmsg.dll) Log Severity: Error (3) Event Title: Inadequate Power To Power On Log Message

Server agents 117 • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Inadequate power to power on blade [cpqRackServerB

Server agents 118 • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Fuse open fuse

Server agents 119 • cpqRackServerBladePosition • cpqRackServerBladeSparePartNumber • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosur

Foundation agents 12 Symptom: This trap is sent any time the condition of a cluster resource becomes degraded. User Action: Make a note of the c

Server agents 120 • cpqRackUid • cpqRackCommonEnclosureName • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureSparePartNumber • cpq

Server agents 121 • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Unknown power c

Server agents 122 Supporting SNMP Trap Description: “Power subsystem has too may power enclosures [cpqRackCommonEnclosureName], in rack [cpqRack

Server agents 123 User action: None Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Supporting SNMP Trap Description: “The Management pr

Server agents 124 • sysName • cpqHoTrapFlags • cpqSeUSBDeviceType • cpqSeUSBDeviceName Supporting SNMP Trap Description: This trap is sent w

Server agents 125 Log Severity: Warning (2) Log Message: The %1 Agent is older than other components. The %1 Agent is older than the other compo

Server agents 126 Event identifier: cpqsvmsg.dll - 3332 (Hex)0x84350d04 (Service Event) Log Severity: Warning (2) Log Message: Could not read th

Server agents 127 Log Severity: Warning (2) Log Message: “%1”. The data contains the error code. Event identifier: cpqsvmsg.dll - 5636 (Hex)0x84

Server agents 128 Event identifier: cpqsvmsg.dll - 5645 (Hex)0x8435160d (Service Event) Log Severity: Warning (2) Log Message: The Rack And Encl

NIC agents 129 NIC agents Event Identifiers 256-299 Event identifier: cpqnimsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (

Foundation agents 13 Symptom: This trap is sent any time the condition of a cluster network has failed. User Action: Make a note of the cluster

NIC agents 130 Event identifier: cpqnimsg.dll - 264 (Hex)0x84350108 (Service Event) Log Severity: Warning (2) Log Message: Unable to open the re

NIC agents 131 Log Severity: Warning (2) Log Message: There were no physical adapters in team: “%1.” This error can be caused by improperly inst

NIC agents 132 Log Severity: Warning (2) Log Message: The NIC Agent service could not load the module “%1”. The data contain the error code. Eve

NIC agents 133 Cause: WMI service is probably not running. Starting WMI service or NIC agent might solve this problem. Event identifier: cpqnims

NIC agents 134 Log Message: The NIC SNMP Management Agent was unable to process a SNMP request because the Insight Agents Service is not up and

NIC agents 135 Log Message: The NIC SNMP Management Agent has determined the Insight Agent Management service is running. Event identifier: cpqn

NIC agents 136 • cpqHoTrapFlags • cpqNicIfPhysAdapterSlot • cpqNicIfPhysAdapterPort • cpqNicIfLogMapAdapterOKCount Supporting SNMP Trap Desc

NIC agents 137 • cpqHoTrapFlags • cpqNicIfPhysAdapterSlot • cpqNicIfPhysAdapterPort • cpqSiServerSystemId • cpqNicIfPhysAdapterStatus • cp

NIC agents 138 Symptom: This trap is sent any time a physical adapter in a logical adapter group changes to the Failed condition, but at least o

Foundation agents 14 Symptom: The Processor Time performance property is set to degraded. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlag

Foundation agents 15 Log Message: The Cache Performance Instance, '%4' is failed with Cache Copy Read Hits of %5 percent. SNMP Trap: c

Foundation agents 16 Supporting SNMP Trap Description: “The PagingFile performance instance, [cpqOsPagingFileInstance] is critical with PagingFi

Foundation agents 17 • cpqHoTrapFlags • cpqHoCriticalSoftwareUpdateData Supporting SNMP Trap Description: “[cpqHoCriticalSoftwareUpdateData]”

Foundation agents 18 Log Severity: Warning (2) Log Message: Unable to allocate memory. This indicates a low memory condition. Rebooting the syst

Foundation agents 19 Log Message: Unable to acquire the current process list. This error can be caused by a low memory condition. Rebooting the

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Foundation agents 20 Log Message: The Threshold Agent could not create its main thread of execution. The data contains the error code. Event ide

Foundation agents 21 Log Message: The Threshold Agent could not set the variable because the value is invalid or out of range. The data contains

Foundation agents 22 Event identifier: cpqhsmsg.dll - 3086 (Hex)0x84350c0e (Service Event) Log Severity: Warning (2) Log Message: Unable to load

Foundation agents 23 Log Severity: Warning (2) Log Message: Could not enumerate all of the nodes in the cluster. The data contains the error cod

Foundation agents 24 Log Message: Resource status is online pending. The resource is being put back online. Event identifier: cpqhsmsg.dll - 386

Foundation agents 25 Log Message: Could not enumerate the cluster's networks. The Cluster service may not be running. Try to restart the Cl

Foundation agents 26 Event identifier: cpqhsmsg.dll - 4361 (Hex)0x84351109 (Service Event) Log Severity: Warning (2) Log Message: The External S

Foundation agents 27 Event identifier: cpqhsmsg.dll - 4407 (Hex)0x84351137 (Service Event) Log Severity: Warning (2) Log Message: The External S

Foundation agents 28 Log Message: The Agent failed to initialize WMI. WMI service may not have started or may still be in the starting state. Ev

Storage agents 29 Storage agents Event Identifiers 256-774 Event identifier: cpqstmsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Wa

Contents 3 Contents Introduction ...

Storage agents 30 Event identifier: cpqstmsg.dll - 264 (Hex)0x84350108 (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents

Storage agents 31 Log Message: The Storage Agents service encountered a fatal error. The service is terminating. The data contains the error cod

Storage agents 32 Log Message: The Drive Array Agent storage system table is full. Event identifier: cpqstmsg.dll - 574 (Hex)0x8435023e (Service

Storage agents 33 User Action: Replace the physical drive. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqDaPhyDrvCntlrIndex • c

Storage agents 34 • cpqDaSpareBay Supporting SNMP Trap Description: “Spare Status is now [cpqDaSpareStatus].” NT Event ID: 1064 (Hex)0xc4350428

Storage agents 35 • cpqDaAccelSerialNumber • cpqDaAccelTotalMemory • cpqDaAccelStatus • cpqDaAccelErrCode Supporting SNMP Trap Description:

Storage agents 36 Supporting SNMP Trap Description: “Battery status is failed.” NT Event ID: 1068 (Hex)0xc435042c (cpqstmsg.dll) Log Severity: E

Storage agents 37 • sysName • cpqHoTrapFlags • cpqScsiPhyDrvStatus • cpqScsiPhyDrvCntlrIndex • cpqScsiPhyDrvBusIndex • cpqScsiPhyDrvIndex

Storage agents 38 Supporting SNMP Trap Description: “Storage System will be shut down.” NT Event ID: 1077 (Hex)0x84350435 (cpqstmsg.dll) Log Sev

Storage agents 39 Log Severity: Warning (2) Event Title: Storage System Side Panel Removed. Log Message: The side panel has been removed on the

Introduction 4 Introduction This document contains a listing of the Microsoft® Windows Server® 2003 Event Log messages associated with SNMP traps

Storage agents 40 • cpqHoTrapFlags • cpqSsBoxFltTolPwrSupplyStatus Supporting SNMP Trap Description: “A storage system power supply unit has b

Storage agents 41 Symptom: Tape Drive Cleaning Tape Needs Replacing. The Insight Agent has detected that an autoloader tape unit has a cleaning

Storage agents 42 NT Event ID: 1145 (Hex)0xc4350479 (cpqstmsg.dll) Log Severity: Error (3) Event Title: External Array Logical Drive Status Chan

Storage agents 43 • cpqFcaPhyDrvModel • cpqFcaPhyDrvSerialNum • cpqFcaPhyDrvFWRev • cpqFcaPhyDrvFailureCode Supporting SNMP Trap Description

Storage agents 44 • cpqSsChassisName • cpqSsChassisTime • cpqFcaAccelBoxIoSlot • cpqFcaAccelStatus • cpqFcaCntlrModel • cpqFcaAccelSerialN

Storage agents 45 • cpqHoTrapFlags • cpqSsChassisName • cpqSsChassisTime • cpqFcaAccelBoxIoSlot • cpqFcaCntlrModel • cpqFcaAccelSerialNumb

Storage agents 46 • cpqHoTrapFlags • cpqSsChassisName • cpqSsChassisTime • cpqSsFanModuleLocation • cpqSsFanModuleStatus • cpqSsFanModuleS

Storage agents 47 • cpqHoTrapFlags • cpqSsChassisName • cpqSsChassisTime • cpqSsPowerSupplyBay • cpqSsPowerSupplyUpsStatus Supporting SNMP

Storage agents 48 • cpqTapeLibrarySerialNumber Supporting SNMP Trap Description: “Tape library [cpqTapeLibrarySerialNumber] is not operational.

Storage agents 49 • cpqHoTrapFlags • cpqTapeLibrarySerialNumber Supporting SNMP Trap Description: “Tape library [cpqTapeLibrarySerialNumber] d

Introduction 5 Where to go for additional help In addition to this guide, the following information sources are available: • User documentation

Storage agents 50 Symptom: Controller Status Change. This trap indicates that the agent has detected a change in the status of a drive array con

Storage agents 51 cpqFcTapeCntlrStatus indicates the current tape controller status. The variable cpqFcTapeCntlrWWN indicates the unique tape co

Storage agents 52 cpqFcTapeLibraryDoorStatus indicates the current tape library door status. The variable cpqFcTapeLibraryScsiTarget indicates t

Storage agents 53 Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqFcTapeCntlrWWN • cpqFcTapeDriveScsiBus • cpqFcTapeDriveScsiTar

Storage agents 54 • cpqFcaCntlrBoxIoSlot Supporting SNMP Trap Description: “Controller in I/O slot [cpqFcaCntlrBoxIoSlot] is now active on chas

Storage agents 55 • cpqDaTapeLibraryScsiLun • cpqDaTapeLibraryDoorStatus Supporting SNMP Trap Description: “The door is [cpqDaTapeLibraryDoorS

Storage agents 56 NT Event ID: 1184 (Hex)0x843504a0 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Replace Cleanin

Storage agents 57 SNMP Trap: cpqIdeAtaDiskStatusChange - 14004 in CPQIDE.MIB Symptom: ATA Disk Status Change. This trap indicates that the agent

Storage agents 58 Log Message: An enclosure attached to port %5 of storage system “%4” has a new fan status of %7. The enclosure model is “%6”.

Storage agents 59 Supporting SNMP Trap Description: “Storage system temperature status changed to [cpqSsBackplaneTempStatus].” NT Event ID: 1190

Foundation agents 6 Foundation agents Event Identifiers 256-774 Event identifier: cpqhsmsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severit

Storage agents 60 • cpqTapeLibraryFwRev • cpqTapeLibrarySerialNumber • cpqTapeLibraryState Supporting SNMP Trap Description: “Status is now [

Storage agents 61 • cpqFcTapeDriveModel • cpqFcTapeDriveFWRev • cpqFcTapeDriveSerialNumber • cpqFcTapeDriveLocation • cpqFcTapeDriveStatus

Storage agents 62 • cpqFcTapeDriveModel • cpqFcTapeDriveFWRev • cpqFcTapeDriveSerialNumber • cpqFcTapeDriveLocation Supporting SNMP Trap Des

Storage agents 63 • cpqFcTapeLibraryScsiTarget • cpqFcTapeLibraryScsiLun • cpqFcTapeLibraryModel • cpqFcTapeLibraryFWRev • cpqFcTapeLibrary

Storage agents 64 User Action: If the board status is generalFailure(3), you may need to replace the controller. If the board status is cablePro

Storage agents 65 User Action: If the spare drive status is failed, replace the drive. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags •

Storage agents 66 SNMP Trap: cpqDa6PhyDrvThreshPassedTrap - 3037 in CPQIDA.MIB Symptom: Physical Drive Threshold Passed. This trap indicates tha

Storage agents 67 Event Title: Drive Array Accelerator Bad Data. Log Message: The array accelerator board attached to the array controller in %4

Storage agents 68 NT Event ID: 1207 (Hex)0x843504b7 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Library Status Change

Storage agents 69 • cpqDaTapeLibraryModel • cpqDaTapeLibraryFWRev • cpqDaTapeLibrarySerialNumber • cpqDaTapeLibraryDoorStatus Supporting SNM

Foundation agents 7 Event identifier: cpqhsmsg.dll - 264 (Hex)0x84350108 (Service Event) Log Severity: Warning (2) Log Message: The Foundation A

Storage agents 70 • cpqDaTapeDrvBusIndex • cpqDaTapeDrvScsiIdIndex • cpqDaTapeDrvLunIndex • cpqDaTapeDrvName • cpqDaTapeDrvFwRev • cpqDaTa

Storage agents 71 • cpqSsBoxCntlrHwLocation • cpqSsBoxCntlrIndex • cpqSsBoxBusIndex • cpqSsBoxVendor • cpqSsBoxModel • cpqSsBoxSerialNumbe

Storage agents 72 User Action: If the power supply status is degraded, restore power or replace the failed power supply. Supporting SNMP Trap Da

Storage agents 73 Symptom: Physical Drive Status Change. This trap indicates that the agent has detected a change in the status of a drive array

Storage agents 74 NT Event ID: 1218 (Hex)0x843504c2 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Fan Status Change. Log

Storage agents 75 • cpqSsBoxModel • cpqSsBoxSerialNumber • cpqSsBoxTempStatus • cpqSsBoxLocationString Supporting SNMP Trap Description: “St

Storage agents 76 • cpqSasHbaHwLocation • cpqSasPhyDrvLocationString • cpqSasPhyDrvHbaIndex • cpqSasPhyDrvIndex • cpqSasPhyDrvStatus • cpq

Storage agents 77 Event identifier: cpqstmsg.dll - 1283 (Hex)0x84350503 (Service Event) Log Severity: Warning (2) Log Message: Could not read th

Storage agents 78 Log Message: The SNMP Agent is older than other components. The SNMP Agent is older than the other components of the Storage A

Storage agents 79 Log Message: The IDE Agent could not allocate memory. The data contains the error code. Event identifier: cpqstmsg.dll - 3585

Foundation agents 8 Log Message: The Foundation Agents service could not write the registry value “%1”. The data contains the error code. Event

Storage agents 80 Log Message: The IDE Agent could not create its main thread of execution. The data contains the error code. Event identifier:

Storage agents 81 Log Severity: Warning (2) Log Message: Could not read the registry subkey: “%1”. This error can be caused by a corrupt registr

Server agents 82 Server agents Event Identifiers 256-774 Event identifier: cpqsvmsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warn

Server agents 83 Log Severity: Warning (2) Log Message: The Server Agents service could not load the module “%1”. The data contains the error co

Server agents 84 Log Severity: Error (3) Log Message: The Server Agents service encountered a fatal error. The service is terminating. The data

Server agents 85 Event Identifiers 1024-1092 NT Event ID: 1024 (Hex)0xc4350400 (cpqsvmsg.dll) Log Severity: Error (3) Log Message: A cache accel

Server agents 86 NT Event ID: 1027 (Hex)0x84350403 (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Advanced Memory Protection sub-syst

Server agents 87 NT Event ID: 1030 (Hex) 0x44350406 (cpqsvmsg.dll) Log Severity: Information (1) Log Message: The Fan Sub-system has returned to

Server agents 88 User Action: Be sure that the board, cartridge, or riser memory is installed correctly, and then re-install the memory board, c

Server agents 89 • cpqHeResMem2BoardRiserNum Supporting SNMP Trap Description: “Memory Board or Cartridge Inserted into Slot [cpqHeResMem2Board

Foundation agents 9 Log Message: The Host Remote Alerter received an error on WaitForMultipleObjects call. The data contains the error code. Eve

Server agents 90 • cpqHoTrapFlags Supporting SNMP Trap Description: “System will be shut down due to this thermal condition.” NT Event ID: 1083

Server agents 91 NT Event ID: 1086 (Hex)0x8435043e (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: A System Fan Condition has been set to

Server agents 92 SNMP Trap: cpqHe3ThermalCpuFanOk - 6024 in CPQHLTH.MIB Symptom: The CPU fan status has been set to OK. Any previously non-opera

Server agents 93 Supporting SNMP Trap Description: “Errors occurred during server restart.” Event Identifiers 1103-1183 NT Event ID: 1103 (Hex)0

Server agents 94 Log Message: The Remote Insight Board has detected self test error '%4'. SNMP Trap: cpqSm2SelfTestError - 9005 in CPQ

Server agents 95 • cpqHoTrapFlags Supporting SNMP Trap Description: “Remote Insight keyboard cable disconnected.” NT Event ID: 1114 (Hex)0x8435

Server agents 96 Supporting SNMP Trap Description: “Remote Insight mouse cable disconnected.” NT Event ID: 1117 (Hex)0x8435045d (cpqsvmsg.dll) L

Server agents 97 Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Supporting SNMP Trap Description: “Errors occurred during server restar

Server agents 98 • cpqHeFltTolPowerSupplySerialNumber • cpqHeFltTolPowerSupplyAutoRev • cpqHeFltTolPowerSupplyFirmwareRev • cpqHeFltTolPower

Server agents 99 Symptom: A Fault Tolerant Power Supply has been removed from the specified chassis and bay location. Supporting SNMP Trap Data: