HP OMEN 27 Display Manual do Utilizador descarregar pdf (Página 25)

Contacting support

To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more

information about your product, including links to discussion forums and instructions on troubleshooting. You

can also nd information on how to contact HP and open a support case.

Preparing to call technical support

If you can not solve a problem using the troubleshooting tips in this section, you may need to call technical

support. Have the following information available when you call:

●

Monitor product number

●

Monitor serial number

●

Purchase date on invoice

●

Conditions under which the problem occurred

●

Error messages received

●

Hardware conguration

●

Name and version of the hardware and software you are using

Locating the serial number and product number

The serial number and product number are located on a label on the bottom edge of the display head. You

may need these numbers when contacting HP about the monitor model.

Contacting support 19

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HP OMEN 27 Display Manual do Utilizador Página 25