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11 Backing up, restoring, and recovering
This chapter provides information about creating backups and restoring and recovering your system.
Windows provides robust tools to back up your personal information, restore your computer from a backup,
and recover the computer to its original state. See Using Windows tools for backing up, restoring, and
recovering your computer on page 50.
In addition to the Windows tools, depending on the operating system preinstalled on your computer, your
computer may also include tools provided by HP for additional functionality.
IMPORTANT: If you will be performing recovery procedures on a tablet, the tablet battery must be at least
70% charged before you start the recovery process.
IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before
beginning any recovery process.
Using Windows tools for backing up, restoring, and recovering
your computer
IMPORTANT: Windows is the only option that allows you to back up your personal information. Schedule
regular backups to avoid information loss.
You can use Windows tools to back up personal information and create system restore points and recovery
media, allowing you to restore from backup, refresh the computer, and reset the computer to its original
state.
NOTE: If computer storage is 32 GB or less, Microsoft System Restore is disabled by default.
Creating backups
You can create recovery media, system restore points, and backups of personal information using Windows
tools. For more information and steps, see the Get Help app.
● Select the Start button, and then select the Get Help app.
NOTE: You must be connected to the Internet to access the Get Help app.
1. Select Start, select Settings, then select Update & Security.
2. Select Backup, and then follow the on-screen instructions.
Restoring and recovering
Windows oers several options for restoring from backup, refreshing the computer, and resetting the
computer to its original state. For more information see the Get Help app.
● Select the Start button, and then select the Get Help app.
NOTE: You must be connected to the Internet to access the Get Help app.
1. Select Start, select Settings, then select Update & Security.
2. Select Recovery, and then follow the on-screen instructions.
50 Chapter 11 Backing up, restoring, and recovering
- User Guide 1
- Safety warning notice 3
- Table of contents 7
- 1 Getting started 13
- More HP resources 14
- More HP resources 3 15
- Locating hardware 16
- Locating software 16
- Right side 17
- Left side 18
- Left side 7 19
- Keyboard area 21
- Component Description 22
- ● O: Computer sound is on 22
- Special keys 24
- Action keys 25
- Speakers (2) Produce sound 26
- Component 28
- (3) Serial number 28
- (4) Warranty period 28
- Connecting to a WLAN 30
- Connecting Bluetooth devices 32
- Using the camera 33
- Using audio 33
- Using video 34
- Setting up HDMI audio 35
- 5 Navigating the screen 37
- Two-nger pinch zoom 38
- Two-nger 38
- slide (TouchPad only) 38
- Two-nger tap (TouchPad only) 38
- 6 Managing power 41
- Running on battery power 43
- Displaying battery charge 44
- Conserving battery power 44
- Running on external power 45
- 7 Maintaining your computer 47
- Updating programs and drivers 48
- Cleaning your computer 49
- Using passwords 51
- Installing software updates 53
- 9 Using Setup Utility (BIOS) 55
- Downloading a BIOS update 56
- Creating backups 62
- Restoring and recovering 62
- Before you begin 63
- Restoring and recovery 64
- 12 Specications 67
- Operating environment 68
- 13 Electrostatic Discharge 69
- 14 Accessibility 70
- Assessing your needs 71
- Standards and legislation 72
- Legislation and regulations 73
- United Kingdom 74
- Australia 74
- Worldwide 74
- Contacting support 75
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