HP USB Media Port Replicator Manual do Utilizador descarregar pdf (Página 17)

Getting more information

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For comprehensive information about your computer, as well as governmental agency and safety

information about the use of your computer, access Help and Support by clicking Start, and then

clicking Help and Support.

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The HP Web site (

http://www.hp.com) provides product news and software updates.

Technical support

If you cannot solve a problem using the troubleshooting tips in this chapter, you may need to contact

technical support.

For the fastest possible resolution of your problem, have the following information available when you

call or e-mail:

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The computer and port replicator model types

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Serial numbers for the computer and port replicator

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Dates the computer and port replicator were purchased

●

Conditions under which the problem occurred

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Error messages that have been displayed

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Hardware configuration of the computer

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Hardware and software you are using

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The manufacturer and model of the printer or other accessories connected to the computer and

port replicator

●

Configuration settings, including contents of the system files

To contact technical support, click Start, click Help and Support, and then click Contact support to

start a chat session with a support specialist.

Getting more information 13

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HP USB Media Port Replicator Manual do Utilizador Página 17