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Troubleshooting 101
Possible causes:
• Improperly seated or faulty internal or external component
• Unsupported component installed
• Redundancy failure
• System overtemperature condition
Item See
1
•
"Integrated Management Log (on page 82)" or in the HP ProLiant
Servers Troubleshooting Guide located on the Documentation CD or
see "Troubleshooting resources (on page 86)"
•
"Event list error messages" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 86)"
2
"Component identification (on page 7)"
3
"Server health LEDs (on page 91)"
4
System Management Homepage (https://localhost:2381)
5
"Power-on problems flowchart ("Server power-on problems flowchart" on
page 94)"
6
"HP Insight Diagnostics (on page 82)" or in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 86)"
7
•
"Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 86)"
•
Server maintenance and service guide, located on the Documentation
CD or the HP website
(http://www.hp.com/products/servers/platforms)
8
•
"Smart Array SCSI Diagnosis feature" or in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 86)"
•
Server maintenance and service guide, located on the Documentation
CD or the HP website
(http://www.hp.com/products/servers/platforms)
•
"HP contact information (on page 116)"
- HP ProLiant DL580 G7 Server 1
- User Guide 1
- Contents 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Component identification 7
- Front panel LEDs and buttons 8
- Systems Insight Display 9
- Rear panel components 10
- Rear panel LEDs and buttons 11
- Power supply LED 12
- System board components 13
- System maintenance switch 14
- NMI jumper 14
- SPI board components 15
- Component identification 17 17
- DIMM slot locations 18
- Device numbers 18
- Hard drive LEDs 19
- Hard drive LED combinations 19
- Battery pack LEDs 20
- FBWC module LEDs 22
- Fan locations 23
- Item Description 24
- Operations 25
- Remove the access panel 26
- Remove the SPI board 29
- Operations 30 30
- Rack planning resources 31
- Optimum environment 31
- Temperature requirements 32
- Rack warnings 33
- Installing hardware options 34
- Registering the server 35
- Introduction 36
- Processor options 36
- Memory options 43
- DIMM identification 44
- DIMM installation guidelines 44
- Hemisphere mode 47
- Memory RAS 49
- Installing DIMMs 51
- Hot-plug hard drive option 53
- Expansion board options 57
- Remove the shipping screws 59
- Cabling 74
- Configuration tools 75
- Using RBSU 76
- Auto-configuration process 76
- Boot options 77
- BIOS Serial Console 77
- Configuring AMP modes 77
- Array Configuration Utility 78
- • Selecting the boot volume 79
- Management tools 80
- Erase Utility 81
- Redundant ROM support 81
- USB support 81
- Diagnostic tools 82
- Keeping the system current 83
- Version control 84
- ProLiant Support Packs 84
- Firmware 84
- HP Smart Update Manager 84
- Care Pack 85
- Troubleshooting 86
- Symbols on equipment 87
- Warnings and cautions 87
- Symptom information 88
- Loose connections 90
- Service notifications 91
- Server health LEDs 91
- Troubleshooting flowcharts 91
- General diagnosis flowchart 92
- Symptoms: 94
- Troubleshooting 96 96
- POST problems flowchart 97
- OS boot problems flowchart 99
- Troubleshooting 100 100
- • Redundancy failure 101
- (http://www.hp.com/support) 102
- Troubleshooting 103 103
- Battery replacement 104
- FCC rating label 105
- Modifications 106
- • EMC Directive 2004/108/EC 107
- Japanese notice 108
- BSMI notice 108
- Korean notice 108
- Chinese notice 109
- Laser compliance 109
- Battery replacement notice 109
- Wireless devices 110
- Brazilian notices 111
- Canadian notices 111
- Japanese notices 111
- Taiwan notices 112
- Electrostatic discharge 113
- Specifications 114
- Specification Value 115
- Support and other resources 116
- Customer Self Repair 118
- Reparo feito pelo cliente 120
- Acronyms and abbreviations 124
- Documentation feedback 127
- Index 128 128
- Index 129 129
- Index 130 130
- Index 131 131
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