HP ProLiant DL740 Server User Guide June 2003 (Second Edition) Part Number 270854-002 HP CONFIDENTIAL Writer: Anna Roberts File Name: a-frnt.
About This Guide This guide provides step-by-step instructions for installation, and reference information for operation, troubleshooting, and futur
5 Installing Hardware Options, Hot-Plug The following instructions are provided as an overview for installing hardware option upgrades that are hot-p
Installing Hardware Options, Hot-Plug Hot Plug RAID Memory The ProLiant DL740 server supports up to 40 GB of Hot Plug RAID Memory using industry-stand
Installing Hardware Options, Hot-Plug Memory Cartridge Components The following figure and table show the various components of the memory cartridges.
Installing Hardware Options, Hot-Plug The ProLiant DL740 server has eight memory banks, each consisting of five DIMMs installed across the five memory
Installing Hardware Options, Hot-Plug Memory Cartridge LED Indicators The ProLiant DL740 server has LEDs for each of the memory cartridges. These LEDs
Installing Hardware Options, Hot-Plug Each memory cartridge has two LEDs located on it. The memory cartridge LEDs are used to determine the power stat
Installing Hardware Options, Hot-Plug LED Indicator State Definitions HP ProLiant DL740 Server User Guide 5-7 HP CONFIDENTIAL Writer: Anna Roberts
Installing Hardware Options, Hot-Plug Accessing the DIMMs To access the DIMMs in the server, you must remove the memory cartridge. The Hot Plug RAID M
Installing Hardware Options, Hot-Plug Figure 5-5: Removing the memory cartridge DIMM Overview The ProLiant DL740 server has five memory cartridges,
Installing Hardware Options, Hot-Plug Figure 5-6: DIMM socket location Table 5-3: DIMM Socket Location Item Description Bank 1 DIMM socket 1 D
About This Guide This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personn
Installing Hardware Options, Hot-Plug Installing DIMMs in the Memory Cartridge CAUTION: When handling a DIMM, be careful not to touch any of the co
Installing Hardware Options, Hot-Plug 3. Be sure that all of the DIMM socket levers are rotated inward. 5-12 HP ProLiant DL740 Server User Guide H
Installing Hardware Options, Hot-Plug Hot-Replacing Memory If there is a problem with a DIMM in the server, the DIMM status LEDs will illuminate as ei
Installing Hardware Options, Hot-Plug To replace DIMMs: 1. Remove the memory cartridge by following the procedure in the “Removing the Memory Cartrid
Installing Hardware Options, Hot-Plug Hot-Adding Memory For the hot-add feature to work on the ProLiant DL740 server, the operating system must have d
Installing Hardware Options, Hot-Plug To install additional DIMMs in the server, you must add them in bank pairs across all five of the memory cartrid
Installing Hardware Options, Hot-Plug e. Lock the memory cartridge by sliding the cartridge lock to the closed position. f. The system will rebuild
Installing Hardware Options, Hot-Plug Hot-Upgrading Memory For the hot-upgrade feature to work on the ProLiant DL740 server, the operating system must
Installing Hardware Options, Hot-Plug 1. Begin with memory cartridge 1: a. Unlock the cartridge and lift it out of the server by following the proce
Installing Hardware Options, Hot-Plug IMPORTANT: The memory cartridge power LED must be illuminated solid before you can unlock the next memory cart
About This Guide Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are
Installing Hardware Options, Hot-Plug Non-RAID Memory Support Non-RAID memory configuration is now more user-friendly in the ProLiant DL740 Server wi
Installing Hardware Options, Hot-Plug Mass Storage The following sections provide an overview for installing hard disk drives. The ProLiant DL740 serv
Installing Hardware Options, Hot-Plug Hot-Plug SCSI Hard Drive LED Indicators The hot-plug SCSI hard drive LEDs, located on each physical drive, are v
Installing Hardware Options, Hot-Plug Figure 5-10: SCSI hard drive LEDs 5-24 HP ProLiant DL740 Server User Guide HP CONFIDENTIAL Writer: Anna Rob
Installing Hardware Options, Hot-Plug Guidelines for Installing Hot-Plug SCSI Hard Drives Follow these guidelines when adding SCSI hard drives: • A m
Installing Hardware Options, Hot-Plug Installing a Hot-Plug SCSI Hard Disk Drive CAUTION: Before adding or removing any hot-plug SCSI drives, consu
Installing Hardware Options, Hot-Plug 3. Insert the new hot-plug drive into the empty drive bay, pushing until the unit is securely seated (1). 4. S
Installing Hardware Options, Hot-Plug Advanced Data Guarding When a hot-pluggable disk drive is removed, although the system is functionally operation
Installing Hardware Options, Hot-Plug • Never turn a disk enclosure off while the initiator or controller is powered on or active. Doing so can cause
Installing Hardware Options, Hot-Plug Removing the DVD/CD-ROM Drive The universal media bay supports hot-pluggable IDE devices and ships standard with
About This Guide Server Labels A significant amount of server configuration and options installation information is provided on the server labels. As
Installing Hardware Options, Hot-Plug Installing a StorageWorks Hot-Plug Tape Drive To install a StorageWorks hot-plug tape drive in the drive cage: 1
Installing Hardware Options, Hot-Plug Installing a Hot-Plug Power Supply The ProLiant DL740 server ships with two hot-plug power supplies. The system
Installing Hardware Options, Hot-Plug Figure 5-15: Removing a power supply 3. Remove the protective covers from the connector on the new power supp
Installing Hardware Options, Hot-Plug 4. Slide the hot-plug power supply into the power supply cage until the supply is seated securely (1). This act
Installing Hardware Options, Hot-Plug Power Supply LED Indicators Each power supply has status LEDs. Refer to Figure 5-17 and Table 5-4 for a detailed
Installing Hardware Options, Hot-Plug Table 5-4: Power Supply LEDs Item Condition Meaning Green blinking AC power is connected to this power supply
Installing Hardware Options, Hot-Plug PCI-X Hot Plug I/O Expansion Boards The ProLiant DL740 server supports PCI-X Hot Plug. PCI-X Hot Plug and the op
Installing Hardware Options, Hot-Plug For information about specific operating systems with PCI-X Hot Plug support, refer to the operating system supp
Installing Hardware Options, Hot-Plug WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to coo
Installing Hardware Options, Hot-Plug PCI Hot Plug Button The PCI Hot Plug button provides PCI Hot Plug hardware control without requiring you to firs
About This Guide Related Documents For additional information on the topics covered in this guide, refer to the following documentation: • Rack Resou
Installing Hardware Options, Hot-Plug Figure 5-20: PCI Hot Plug LEDs inside the host module Table 5-6 provides a description and slot status for the
Installing Hardware Options, Hot-Plug Table 5-6: PCI Hot Plug LEDs and Button Amber LED OK to Open Slot Condition and Status Off Slot does not r
Installing Hardware Options, Hot-Plug PCI-X Hot Plug Operating System Support Software support is an integral part of PCI-X Hot Plug. HP, in partnersh
Installing Hardware Options, Hot-Plug Software Components PCI Hot Plug support for Windows 2000 is provided through the PCI Hot Plug Filter driver. Th
Installing Hardware Options, Hot-Plug Software Components PCI Hot Plug support for Windows Server 2003 is provided through the PCI Hot Plug Filter dri
Installing Hardware Options, Hot-Plug Adding a PCI Hot Plug Expansion Board The PCI/PCI-X slots of the I/O board are hot-plug-capable and support a va
Installing Hardware Options, Hot-Plug 4. Press on the top (1) of the appropriate expansion slot release lever and open the lever toward the rear (2)
Installing Hardware Options, Hot-Plug 6. Insert the PCI/PCI-X expansion board into the appropriate expansion slot, pushing firmly until the board is
Installing Hardware Options, Hot-Plug HP has designed a self-latching slot-keeper feature to accommodate full-length expansion boards. Be sure that th
Installing Hardware Options, Hot-Plug 9. Activate power to the slot through the PCI Hot Plug software application or by pressing the PCI Hot Plug but
About This Guide Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help i
Installing Hardware Options, Hot-Plug Removing or Replacing a PCI Hot Plug Expansion Board To remove or replace a PCI Hot Plug expansion board: 1. Op
Installing Hardware Options, Hot-Plug 4. Press on the top (1) of the appropriate expansion slot release lever and open the slot-keeper lever toward t
Installing Hardware Options, Hot-Plug Replacing Hot-Plug Fans The ProLiant DL740 server ships with two hot-plug fans. Fan 1 is closest to the front of
Installing Hardware Options, Hot-Plug The ProLiant DL740 server comes equipped with fan attention LEDs located on the front of the server, as shown in
Installing Hardware Options, Hot-Plug To replace a hot-plug fan: 1. Open the top access panels. 2. Squeeze the locking latch (1) with your fingers,
Installing Hardware Options, Hot-Plug 5-56 HP ProLiant DL740 Server User Guide HP CONFIDENTIAL Writer: Anna Roberts File Name: f-ch5 Installing Har
6 Cabling the Server After the server has been installed in a rack and any additional server options installed, cable the server. Peripheral Devices
Cabling the Server Figure 6-1: Rear panel connectors Table 6-1: Rear Panel Connectors Item Component Item Component 1 AC power port 7 Mouse co
Cabling the Server Power Cables WARNING: To reduce the risk of electric shock or damage to the equipment: • Install the power supply before connec
Cabling the Server To connect the AC power cords: 1. Install the power cords into the primary and secondary AC inlets on the rear of the server (1).
About This Guide Authorized Reseller For the name of your nearest authorized reseller: • In the United States, call 1-800-345-1518. • In Canada, cal
Cabling the Server Cable Management System The cable management system is installed on the back of the server mounted in the rack and consists of two
Cabling the Server 2. Install the second reel (labeled with the number 4) to the right side of the server chassis (1) using the thumbscrew (2). Figu
Cabling the Server The cable management harness has several metal harness hooks and straps all labeled with numbers. These numbers show the sequence f
Cabling the Server 3. Match and connect the cable harness hook 1 to the loop labeled 1 on the server chassis. Figure 6-6: Connecting cable harness
Cabling the Server 5. Bundle the server cables together and wrap all the short straps labeled 2 around the cable bundle. Figure 6-7: Bundling cable
Cabling the Server 6. Attach the cable harness hook 3 to reel 3. Figure 6-8: Connecting cable harness hook 3 6-10 HP ProLiant DL740 Server User Gu
Cabling the Server 7. Attach the cable harness hook 4 to reel 4. Figure 6-9: Connecting cable harness hook 4 HP ProLiant DL740 Server User Guide 6
Cabling the Server 6-12 HP ProLiant DL740 Server User Guide HP CONFIDENTIAL Writer: Anna Roberts File Name: g-ch6 Cabling the Server.doc Codename:
7 Server Power This chapter provides information about the operation of the server power supplies. The purpose of this chapter is to guide you throug
Server Power System Power Overview The system power in the ProLiant DL740 server does not shut off completely with the front panel Power On/Standby sw
About This Guide Reader’s Comments HP welcomes your comments on this guide. Please send your comments and suggestions by e-mail to ServerDocumentation
Server Power Power Supplies The ProLiant DL740 server can support two hot-plug, redundant power supplies. Refer to Chapter 5 or the option documentat
Server Power Power Supply LED Indicators Each power supply has status LEDs. Refer to Figure 7-2 and Table 7-1 for a detailed description of both indic
Server Power Table 7-1: Power Supply LEDs Item Condition Meaning Green blinking AC power is connected to this power supply. System is in standby mo
Server Power Figure 7-3: System interconnect status LEDs Item Description 1 System interconnect 2 I/O board interconnect 3 Processor board 1 inter
Server Power Powering Up the Server When you power up the server, it should go through the following sequence. Record any discrepancies and any error
Server Power — If the system power LED is amber, check the system interconnect status indicators, as explained in the “System Interconnect Status Ind
Server Power 4. The system activity LEDs (NIC1, NIC2, and Media) begin to blink in sequence until the memory initialization is complete. Figure 7-5:
Server Power Power-On Self-Test (POST) As the POST process continues during server power-up, you need to check the monitor for the following informati
Server Power Press the F1 key to enter the Memory Configuration Manager. This ROM-Based tool (shown in Figure 7-7) is used to examine and upgrade your
Server Power 5. Processor initialization information. The number, speed, and cache size of each processor is listed as it initializes. 6. The system
1 Server Features ProLiant DL740 Servers The ProLiant DL740 server, a high-density enterprise-class and datacenter server, delivers 8-way scalable pe
Server Power HP ProLiant DL740 Server User Guide 7-13 HP CONFIDENTIAL Writer: Anna Roberts File Name: h-ch7 Server Power.doc Codename: Expedition P
8 Configuring the Server This chapter discusses how to configure the ProLiant DL740 server by setting up the server environment, setting up the hard
Configuring the Server Setting Up the Base Environment The ProLiant DL740 comes equipped with updateable, “intelligent” ROM-based configuration utilit
Configuring the Server Figure 8-1: Initial system auto-configuration If the system memory is installed in an unsupported configuration, then the Mem
Configuring the Server Figure 8-2: Boot option screen This screen is only visible for two seconds and allows you to press the F9 key to run RBSU or
Configuring the Server Manual Configuration Pressing the F9 key when prompted during POST launches RBSU, which guides you through the following manual
Configuring the Server 2. Select the operating system of the server. Figure 8-4: Setting the operating system in RBSU 3. After the language and op
Configuring the Server Accessing the System Maintenance Menu The System Maintenance Menu is embedded into the system ROM and replaces the legacy Syste
Configuring the Server Figure 8-6: System prompts after normal POST 8-8 HP ProLiant DL740 Server User Guide HP CONFIDENTIAL Writer: Anna Roberts
Configuring the Server System Maintenance Menu After you press the F10 key at the end of POST, the System Maintenance Menu screen is displayed, as sho
Server Features In addition to Hot Plug RAID Memory, other high-availability features include: • Redundant array of memory with error checking and co
Configuring the Server ROM-Based Setup Utility Select Setup Utility in the System Maintenance Menu to launch RBSU. The main RBSU screen is shown in Fi
Configuring the Server ROM-Based Inspect Utility Select Inspect Utility in the System Maintenance Menu to launch the ROM-Based Inspect Utility shown i
Configuring the Server ROM-Based Diagnostic Utility Select Diagnostic Utility in the System Maintenance Menu to launch the ROM-Based Diagnostic Utilit
Configuring the Server Memory Diagnostics When you select Memory Diagnostic from the ROM-Based Diagnostic Utility menu, the diagnostic runs until comp
Configuring the Server CPU Diagnostic The CPU diagnostic checks the registers and multiprocessing capability of each of the system processors. The CPU
Configuring the Server Boot Disk Diagnostic The boot disk diagnostic can be used to verify the presence and readiness of a primary boot controller. If
Configuring the Server Configuring the Drive Array Controller If you are using a simple SCSI controller to boot from the internal drives, disregard th
Configuring the Server Alternatively, an Ultra3 SCSI RAID controller can be installed in any PCI/PCI-X slot, bypassing the Smart Array 5i Controller.
Configuring the Server Accessing ORCA After the system has completed POST, press the F8 key for custom configuration or the F7 key to accept the defau
Configuring the Server Using ORCA To configure the drive array controller: CAUTION: If you have installed any previously-used hard drives into the
© 2002, 2003 Hewlett-Packard Development Group, L.P. Microsoft®, Windows®, and Windows NT® are US registered trademarks of Microsoft Corporation. Int
Server Features In ProLiant DL740 servers, you can access options and accessories easily through a top access panel and two removable modules: The hos
Configuring the Server Array Configuration Utility The Array Configuration Utility (ACU) is an easy-to-use graphical configuration utility to help set
Configuring the Server 4. Select the Array Configuration Utility program. When you start the ACU, the software checks the configuration of each contr
Configuring the Server Logical drive extension allows you to increase the size of existing logical drives 8-22 HP ProLiant DL740 Server User Guide
Configuring the Server Array Configuration Replicator Utility The Array Configuration Replicator (ACR) utility enables you to configure Smart Array co
Configuring the Server Installing the Operating System If you are installing the operating system using the SmartStart CD, configure it by using the i
Configuring the Server HP ProLiant DL740 Server User Guide 8-25 HP CONFIDENTIAL Writer: Anna Roberts File Name: i-ch8 Configuring the Server.doc Co
9 Software Management HP provides several tools that aid in managing and maintaining the ProLiant DL740 server: • Integrated Lights-Out (iLO) Stand
Software Management Integrated Lights-Out Integrated Lights-Out (iLO) is a standard feature of selected HP ProLiant servers. iLO provides server healt
Software Management • Virtual media—With the Virtual Floppy Drive, an administrator can easily direct a remote host server to boot and use standard m
Software Management • Virtual Private Network (VPN) support—When used in conjunction with VPN technology, iLO functionality is available around the w
Server Features Figure 1-2: Server front view—module components Item Description 1 Power supply 1 2 Hot-plug hard drives 3 Universal media bay 4 P
Software Management Integrated Lights-Out Security Override The iLO Security Override allows the administrator full access to the iLO processor. Acces
Software Management To set the iLO Security Override Switch: 1. Power down the server and remove AC power cords. Refer to Chapter 7 for instructions.
Software Management In the unlikely event that it is necessary, enabling the iLO Security Override also enables the iLO BootBlock to be flashed. The
Software Management Integration with Insight Manager 7 Full integration is provided for iLO and Insight Manager 7 under key operating environments. Th
Software Management Integrated Management Log The Integrated Management Log (IML) records system events and stores them in an easily viewable form. Th
Software Management Viewing the IML with the Survey Utility The Survey Utility is an online information-gathering agent that runs on servers, gatherin
Software Management Viewing the IML with Insight Manager 7 Insight Manager 7 is a server management tool capable of in-depth fault, configuration, and
Software Management Figure 9-5: Integrated Management Log 4. If a failed component has been replaced, select the event from the list, then click Ma
Software Management Insight Manager 7 Insight Manager 7 is a server management tool capable of in-depth fault, configuration, and performance monitori
Software Management Survey Utility The Survey Utility is a serviceability tool for Microsoft Windows 2000, Windows Server 2003, and Linux that deliver
Server Features Figure 1-3: Server rear view—module components Item Description 1 System fans 2 AC power ports 3 I/O expansion slots 4 External
Software Management Array Configuration Utility The Array Configuration Utility (ACU) software for Smart Array controllers, the StorageWorks RAID Arra
Software Management The first time the ACU is run, if you have not already set up your Web agent password, ACU will launch an applet for setting up yo
Software Management HP ProLiant DL740 Server User Guide 9-17 HP CONFIDENTIAL Writer: Anna Roberts File Name: j-ch9 Software Management.doc Codename
A Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identificati
Regulatory Compliance Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class
Regulatory Compliance Notices Canadian Notice (Avis Canadien) This Class A digital apparatus meets all requirements of the Canadian Interference-Causi
Regulatory Compliance Notices Japanese Notice BSMI Notice A-4 HP ProLiant DL740 Server User Guide HP CONFIDENTIAL Writer: Anna Roberts File Name:
Regulatory Compliance Notices Laser Devices All HP systems equipped with a laser device comply with safety standards, including International Electrot
Regulatory Compliance Notices Power Cords The power cord set included in the server meets the requirements for use in the country where you purchased
Regulatory Compliance Notices HP ProLiant DL740 Server User Guide A-7 HP CONFIDENTIAL Writer: Anna Roberts File Name: k-appa Regulatory Compliance
Server Features 1-6 HP ProLiant DL740 Server User Guide HP CONFIDENTIAL Writer: Anna Roberts File Name: b-ch1 Server Features.doc Codename: Expedit
B Electrostatic Discharge To prevent damage to the system, be aware of the following precautions when setting up the system or handling parts. A disc
Electrostatic Discharge B-2 HP ProLiant DL740 Server User Guide HP CONFIDENTIAL Writer: Anna Roberts File Name: l-appb Electrostatic Discharge.doc
C Server Error Messages POST Error Messages All Power-On Self-Test (POST) error messages provided for this server are included in the HP Servers Trou
D LED Indicators and Switches LED Indicators Status LEDs are located on the front, back, and inside of the server. These LEDs communicate the current
LED Indicators and Switches System Power LED Switch Figure D-1 shows the location of the system power LED switch. Figure D-1: System power LED switc
LED Indicators and Switches Figure D-2 displays the locations of the Unit Identification LED switches on the front and rear of the server. Figure D-2
LED Indicators and Switches Figure D-3: System interconnect LEDs Item Description 1 System interconnect 2 I/O board interconnect 3 Processor board
LED Indicators and Switches System Attention LED Indicators Figure D-4: System attention LEDs Item Description 1 Temperature attention 2 Hot-plug f
LED Indicators and Switches System Activity LED Indicators Figure D-5: System activity LEDs Item Description 1 NIC 1 link status activity LED 2 NI
LED Indicators and Switches Hot-Plug SCSI Hard Drive LED Indicators The hot-plug SCSI hard drive LEDs, located on each physical drive, are visible on
Server Features Hot Plug RAID Memory The HP memory RAID technology stands for Redundant Array of Industry-Standard DIMMs. The ProLiant DL740 server su
LED Indicators and Switches Figure D-7: SCSI hard drive LEDs D-8 HP ProLiant DL740 Server User Guide HP CONFIDENTIAL Writer: Anna Roberts File Na
LED Indicators and Switches Power Supply LED Indicators Each power supply has status LEDs. See Figure D-8 and Table D-1 for a detailed description of
LED Indicators and Switches Table D-1: Power Supply LEDs Item Condition Meaning Green blinking AC power is connected to this power supply. System i
LED Indicators and Switches Hot-Plug Fan LED Indicators The ProLiant DL740 server ships with two hot-plug fans. Fan 1 is closest to the front of the s
LED Indicators and Switches PCI Hot Plug LED Indicators The PCI Hot Plug amber and green LEDs provide a visual reference of the status of each slot. T
LED Indicators and Switches Figure D-11: PCI Hot Plug LEDs in the host module A description and slot status for the PCI Hot Plug LEDs and button sho
LED Indicators and Switches Table D-2: PCI Hot Plug LEDs and Button Amber LED OK to Open Slot Condition and Status Off Slot does not require att
LED Indicators and Switches Memory Cartridge LED Indicators Each memory cartridge has two LEDs that indicate its status. Figure D-12: Memory cartrid
LED Indicators and Switches DIMM Status LED Indicators The ProLiant DL740 server has LEDs for each DIMM in the five memory cartridges. These LEDs are
LED Indicators and Switches Table D-4: Memory Cartridge LED State Definitions LED Indicator State Condition Action Solid Cartridge online (normal
Server Features The Hot Plug RAID Memory cartridges are located on the inner right side of the host module. Each memory cartridge contains up to eight
LED Indicators and Switches Switches This section contains graphics and tables showing switch location and settings for the host board. I/O Board Conf
LED Indicators and Switches HP ProLiant DL740 Server User Guide D-19 HP CONFIDENTIAL Writer: Anna Roberts File Name: n-appd LED Indicators and Swit
E Troubleshooting Information This appendix provides step-by-step instructions about what to try and where to go for help for the most common problem
Troubleshooting Information Server Startup Problems Complete these steps if the server does not start: 1. Be sure that the computer and monitor are p
Troubleshooting Information NOTE: ASR-2 can be enabled to restart your server and automatically load the operating system. If a critical error occur
Troubleshooting Information Diagnosis Steps If your server does not power up or powers up but does not complete the POST, answer the questions in the
Troubleshooting Information Figure E-1: Memory Configuration Manager HP ProLiant DL740 Server User Guide E-5 HP CONFIDENTIAL Writer: Anna Roberts
Troubleshooting Information Table E-2: Did Power Supply Turn On? Check to see if the power supply and system fans are running. Verify this visually.
Troubleshooting Information Table E-3: Are all of the System Interconnect Status LED Indicators Off? Refer to “System Interconnect LED Indicators” i
Troubleshooting Information Table E-3: Are all of the System Interconnect Status LED Indicators Off? continued Refer to “System Interconnect LED Indi
Server Features The ProLiant DL740 server has five memory cartridges, each consisting of eight DIMMs. In each memory cartridge, similar DIMMs are inst
Troubleshooting Information Table E-4: Does the Server Have Video? Answer Possible Reasons The Next Step Yes Video is available for diagnosis.
Troubleshooting Information Table E-5: Are either of the Processor Board attention LED’s located on the front bezel illuminated? Status Action Proce
Troubleshooting Information Table E-5: Are either of the Processor Board attention LED’s located on the front bezel illuminated? continued Status Act
Troubleshooting Information Table E-6: Memory Configuration Guidelines Problem Possible Cause Possible Solution Missing memory cartridge Install al
Troubleshooting Information Table E-7: Problems After Initial Boot Problem Possible Cause Possible Solution SmartStart requirement is not performed.
Troubleshooting Information Table E-7: Problems After Initial Boot continued Problem Possible Cause Possible Solution Required operating system step
Troubleshooting Information HP ProLiant DL740 Server User Guide E-15 HP CONFIDENTIAL Writer: Anna Roberts File Name: o-appe Troubleshooting Informa
F Server Specifications Server Specifications Table F-1: ProLiant DL740 Server Specifications Dimensions Height 7.0 in 17.8 cm Depth 28.5 in
G System Battery This appendix provides information about the ProLiant DL740 server system battery. Internal Battery To remove the internal battery:
System Battery G-2 HP ProLiant DL740 Server User Guide HP CONFIDENTIAL Writer: Anna Roberts File Name: q-appg System Battery.doc Codename: Expediti
Server Features PCI-X Technology PCI-X technology leverages the wide acceptance of the PCI bus and provides an evolutionary I/O upgrade to conventiona
Index A access panel 3-2 access panels xiv ACR (Array Configuration Replicator) utility 8-23 ADU (Array Diagnostic Utility) C-1 Advanced Dat
Index configuration array controller 8-16 features 1-15 installing operating system 8-24 memory cartridges 5-4 overview 8-1 RBSU features
Index H hard drives fault protection 1-19 installing 5-22 LED indicators 5-23, D-7 location 1-4 supported 1-11 VHDCI connector 8-16 hardwa
Index rack considerations 2-10 rack rail assemblies 2-16 storage devices 5-22 tape drive 5-31 Integrated Array Bypass kit 4-12 Integrated Li
Index N native graphical remote console 9-2 network interface controllers (NICs) 1-11 non-hot-plug components expansion boards 4-7 host module
Index R rack preparing server for mounting 2-1 selecting site 2-3 stability considerations 2-10 temperature requirements 2-8 template for 2-
Index SmartStart CD OS installation 8-24 overview 1-15 troubleshooting installation E-13 SmartStart Scripting Toolkit 8-23 SNMP trap delivery
Index W warnings electric shock 6-3 rack precautions 2-11 warranty 1-26 Web-based Agents 9-8 websites ACU 9-15 array controllers 8-19 HP
Server Features Network Interface Controllers The ProLiant DL740 server is equipped with two embedded Gigabit Ethernet network interface controllers.
Server Features Internal Hot-Plug Drive Bays The internal hot-plug drive bays support four one-inch Ultra3 SCSI hard drives. Drives may be of any stor
HP ProLiant DL740 Server User Guide iii HP CONFIDENTIAL Writer: Anna Roberts File Name: a-frnt.doc Codename: Expedition Part Number: 270854-002 La
Server Features Redundant Hot-Plug Fans ProLiant DL740 servers include 1 + 1 redundant hot-plug fans. If a fan fails, the server generates a system al
Server Features Optional Features The ProLiant DL740 server supports a wide range of server hardware options. HP server options are available from an
Server Features Server Configuration and Management Features HP offers an extensive set of features and tools to support effective server configuratio
Server Features ROM-Based Setup Utility RBSU automatically configures the system based on the selected operating system. RBSU supports a wide range of
Server Features Integrated Lights-Out Standard Management Integrated Lights-Out (iLO) is an HP engineered application-specific integrated circuit (ASI
Server Features • Alert forwarding and administration • Remote firmware update • SSL security iLO Advanced Features (Optional) The iLO Advanced opt
Server Features Smart Components for Online ROM Flash HP ProLiant DL740 Server User Guide 1-19 HP CONFIDENTIAL Writer: Anna Roberts File Name: b-ch
Server Features Only the Smart Array 5300 Controllers support RAID ADG. The Smart Array 5304/128 is shipped with RAID ADG and is available as an upgra
Server Features HP has an array of Opensource projects for Linux. For more information on HP Opensource projects refer to: opensource.hp.com/ HP only
Server Features Integrated Management Log The Integrated Management Log (IML) records all system events and stores them in an easily viewable form. Th
Contents Video ...1-12 iv HP ProL
Server Features Security Features The following sections outline the security features available for the ProLiant DL740 server. Software Security The
Server Features Hardware Security The ProLiant DL740 server has a switch on the I/O board that establishes the following hardware security features: •
Server Features Routine Maintenance For information about routine maintenance and safety precautions, refer to the server documentation CD included wi
Server Features 1-26 HP ProLiant DL740 Server User Guide HP CONFIDENTIAL Writer: Anna Roberts File Name: b-ch1 Server Features.doc Codename: Expedi
2 Installing the Server in a Rack This chapter specifies the procedures required to install a ProLiant DL740 server in an HP or industry-standard 19-
Installing the Server in a Rack Rack Installation Overview Installing the ProLiant DL740 server in a rack requires the following steps (detailed later
Installing the Server in a Rack Selecting a Site When installing the ProLiant DL740 server in a rack, the following standards must be met: • Space a
Installing the Server in a Rack CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper airf
Installing the Server in a Rack Power Requirements WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overloa
Installing the Server in a Rack Power Supplies The following requirements apply to power supplies: • The ProLiant DL740 server has two hot-plug, redu
Contents Measuring with the Rack Template ... 2-13 HP ProLiant DL740 Server User
Installing the Server in a Rack Grounding Requirements WARNING: To reduce the risk of electrical shock from high leakage currents, a reliable, grou
Installing the Server in a Rack Temperature Requirements To be sure of continued safe and reliable operation of the equipment, install the system in a
Installing the Server in a Rack Shipping Box Contents Unpack the shipping boxes by following the instructions and illustrations printed on the outside
Installing the Server in a Rack Rack Considerations Consider the following issues when working with server rack systems. Rack Stability Rack stability
Installing the Server in a Rack A single ProLiant DL740 server typically weighs between 48 and 61 kg (105 and 135 lbs), depending on configuration. If
Installing the Server in a Rack WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are
Installing the Server in a Rack Preparing the Rack for Server Installation To prepare the rack for a server installation: • Measure with the rack tem
Installing the Server in a Rack To identify the required space and location for the server with the template: 1. Identify the front side of the templ
Installing the Server in a Rack 4. Using a pencil, mark the locations on the rack where you insert the rack rail tabs. 5. On the rack, mark the top
Installing the Server in a Rack Installing the Rack Rail Assemblies To install the rack rail assemblies in the rack: 1. From the front of the rack, i
Contents Hot-Replacing Memory...5-13 vi HP ProLiant DL740 Ser
Installing the Server in a Rack 3. Insert the two rail tabs from the end of the rack rail assembly into the marked holes on the inside of the rear of
Installing the Server in a Rack 5. Insert the two rail tabs from the rack rail assembly into the marked holes on the inside of the front of the rack.
Installing the Server in a Rack Attaching the Server Rails To attach the server rails to the ProLiant DL740 server chassis: IMPORTANT: Install the s
Installing the Server in a Rack Lightening the Chassis To make moving and lifting the server more manageable, HP recommends removing the server module
Installing the Server in a Rack Installing the Server in the Rack To complete the server rack installation, load the server onto the rack rails and re
Installing the Server in a Rack 3. Use two people to lift the server by its four lift handles (1) and carefully align the open ends of the server rai
Installing the Server in a Rack 5. Reach around the front of the server to press the rail-release levers at the front of both server rails, and conti
Installing the Server in a Rack 2-24 HP ProLiant DL740 Server User Guide HP CONFIDENTIAL Writer: Anna Roberts File Name: c-ch2 Installing the Serve
3 Server Access The ProLiant DL740 server provides easy access to all internal components for installation and maintenance. This chapter provides det
Server Access Server Access Overview The ProLiant DL740 server chassis facilitates the installation of hardware upgrades through the use of two remova
Contents Server Power... 7-7 HP ProLiant DL7
Server Access Unit Identification Switches (Front and Rear) The ProLiant DL740 server offers Unit Identification (UID) LED switches to aid in identify
Server Access Accessing the Host Module To access the host module to install or replace hot-plug fans or PCI Hot Plug boards: 1. Slide the chassis o
Server Access Removing the Host Module Use the procedure in the preceding section, “Accessing the Host Module,” to install or replace hot-plug fans or
Server Access 5. Push the processor board lever latch down to release the lever (1). 6. Lift the processor board lever up (2) to release the board,
Server Access 7. Push in on the sides of the module release levers (1) on the host module and rotate the top of the levers downward (2), as shown in
Server Access 11. To reassemble the server, slide the module into the chassis until the module release levers begin to rotate. Then push the levers s
Server Access The system board is located in the bottom of the host module. Refer to Table 3-3 to identify components on the system board. Figure 3-6
Server Access Table 3-3: System Board Components Item Component 1 Fan 2 connector 2 Fan 1 connector 3 Memory cartridge 1 connector 4 Memory cart
Server Access Removing the Power and Media Module WARNING: The power and media module weighs more than 16 kg (35 lbs) HP recommends removing both p
Server Access 4. Press the power supply latch to release the power supply handle (1). 5. Rotate the power supply handle outward (2) and slide the po
Contents Appendix A viii HP ProLiant DL740 Server User Guide HP CONFIDENTIAL Writer: Anna Roberts File Name: a-frnt.doc Codename: Expedition Part N
Server Access 6. Open the top access panels as shown in Figure 3-2 7. Slide the module release levers (1) on the power and media module, as shown in
Server Access 9. Press in on the module stop latches (1) and pull the module out of the chassis (2), as shown in Figure 3-9. Figure 3-9: Removing t
Server Access HP ProLiant DL740 Server User Guide 3-15 HP CONFIDENTIAL Writer: Anna Roberts File Name: d-ch3 Server Access.doc Codename: Expedition
4 Installing Hardware Options, Non-Hot-Plug The following instructions are provided as an overview for installing hardware option upgrades that requi
Installing Hardware Options, Non-Hot-Plug Intel Xeon Processor MP The ProLiant DL740 server supports either four or eight processors. • All processor
Installing Hardware Options, Non-Hot-Plug Figure 4-1: Processor board layout Item Description 1 Intel Xeon processor MP in socket 1 2 Intel Xeon p
Installing Hardware Options, Non-Hot-Plug Installing a Processor Board The ProLiant DL740 server is capable of supporting up to eight Intel Xeon proce
Installing Hardware Options, Non-Hot-Plug To install a processor board option kit (with four processors) into the host module: 1. Back up all data on
Installing Hardware Options, Non-Hot-Plug 7. Insert the processor board into processor board slot 2 of the module (1). 8. Push down the processor bo
Installing Hardware Options, Non-Hot-Plug Non-Hot-Plug I/O Expansion The PCI-X slots of the ProLiant DL740 server I/O board support a variety of indus
Contents PCI Hot Plug LED Indicators ... D-12 Memory Cartridge LED Indica
Installing Hardware Options, Non-Hot-Plug Table 4-1: I/O Expansion Slots Item Description Slots 1–2 PCI bus 7—Supports 64-bit PCI-X expansion board
Installing Hardware Options, Non-Hot-Plug To add an expansion board: 1. Press on the top (1) of the appropriate expansion slot release lever and open
Installing Hardware Options, Non-Hot-Plug 3. Insert the PCI/PCI-X expansion board into the appropriate expansion slot (1), pushing firmly until the b
Installing Hardware Options, Non-Hot-Plug HP has designed a self-latching slot-keeper feature to accommodate full-length expansion boards. Be sure tha
Installing Hardware Options, Non-Hot-Plug Installing the Integrated Array Bypass Use the Integrated Array Bypass kit to bypass the Smart Array 5i Cont
Installing Hardware Options, Non-Hot-Plug 6. Open the top left access panel, as shown in Chapter 3. 7. Slide the retaining clip (1) and remove the A
Installing Hardware Options, Non-Hot-Plug 8. Install the Integrated Array Bypass assembly, as shown in Figure 4-10. IMPORTANT: The Integrated Array
Installing Hardware Options, Non-Hot-Plug 9. Press on the top (1) of the appropriate expansion slot release lever and open the lever toward the rear
Installing Hardware Options, Non-Hot-Plug 11. Install the optional array controller board (1) as shown in Figure 4-12 and close the expansion slot re
Installing Hardware Options, Non-Hot-Plug HP ProLiant DL740 Server User Guide 4-17 HP CONFIDENTIAL Writer: Anna Roberts File Name: e-ch4 Install Ha
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